[idle]

I would like to pm Rachel15 but can't find her in the search function, so, if you're about, please ping me?

[Baby~Blue~Eyes]

Poop, I just joined AVON, and now I feel really ripped off! Esp reading all your comments.

Can you tell me it will be ok! Or should I back out!

[fancie]

Baby~Blue~Eyes, it will be fine. Sometimes it is a bit frustrating when things don't necessarily go the way you want it, and Avon have just implemented a new internet ordering system, which unfortunately has had a few hiccoughs.

My wish would be that the company would have a way where reps could make suggestions but as it doesn't, frustration sometimes occurs.

Just remember to enjoy it.

[Baby~Blue~Eyes]

Well I put my first order in and it arrived today. First month was rocky, but lets hope onwards and upwards this month!

I found the internet ordering easy. Lets hope it stays that way. Oh and I was only missing one item from my order, which was actually an item I ordered...

[Hop1]

HI can I join in to.

I only recently joined Avon and I placed my second order online today. Took a while a few calls to customer service but in the end got it all working. Hope they dont leave anything out of my delivery later in the week my first order was fine. Sounds like it will eventually happen though.

Quick question from those that have been reps for a while. Did you do a territory and if so did you pick up any orders? I've done my whole territory and didn't pick up anything. My friends and family certainly wont sustain me being a rep so I really need to get those outside orders. Any tips you care to share?

[fancie]

Hop1, I have a territory and in my first 9 campaigns orders were over $700 in each (a few friends but not many - mostly territory customers).

Because I was given no instructions on how to canvass my territory I assumed that I needed to doorknock and speak to everyone, and so with very few exceptions, I did. If they told me they weren't interested in receiving any more books, I made of point of not going back as I think it would annoy them. However, a couple of those people have since seen me on my rounds and have requested a book.

Since then I have recanvassed, using the previous campaigns books to a few of the houses as I am lucky my territory includes my street and the couple of streets that run off it. All traffic has to pass my house LOL. So when I notice people moving out/in, I go doorknocking again. Because my territory had not had a rep for many years - at least 8, some of the people could only be described as 'excited' at the prospect of having a rep available again.

I have picked up a lot of customers through my friends and even DH. DH takes a book or two to work and leaves it on the table in the staff room and the ladies at his workplace just email their orders to me. Friends take their copy to their workplaces and share it around too.

Do you have children at school or pre-school? Perhaps you could ask the staff there if they would be interested in seeing a book. I would suggest when the pink bags and pens are available that you order a couple. Use the bag when you go to school/shopping, I still use the navy one I was given when I joined (starting to look a bit tired though), and a few mothers at school have come up and asked me if I am a rep and have then become customers.

It's a bit late and I'm having trouble thinking, so will come back with more if I can think of them.





This post has been edited by fancie: 23/02/2011, 11:49 PM

[Baby~Blue~Eyes]

I think a door knock would be the best to give you a guide of who will be interested.

The local Rep of my area dropped off Avon door hangers and asked if you were interested in viewing the next campian to contact her. If your too shy maybe this might a good way of going.

Since I have only signed up socially, I have asked friends (Not that I have many here due to moving here not long ago, But looks like DH and I will move again soon.) My mum & SIL have taken booklets to work and left on the desk also. I have asked family members.

I found that adding samples that I have had some orders of those products. Might be a fluke due to this being my 2 campaign.

My second campaign is going way better then my first. Well in saying that I have two orders but they are more then what I made on my first.

My friend use to sell Avon years ago, and she had many of the Avon products. She use to invite customers around with a simple 'bring a friend' She use to get quite a turn out and double her customers. She would have a different type of parties
* Make Up
* Feet
* Hand
* face
Or she would just leave all the products out for her clients to try.

I hope this helps, I don't have any experiance as I am only doing it socially for now. But I do look forward to moving and getting a territory. In saying that I have heard where I am moving too doesn't have any Reps!

This post has been edited by Baby~Blue~Eyes: 24/02/2011, 09:19 AM

[Baby~Blue~Eyes]

Question

People send out e-brochure I was wondering if someone could give me information on this. I would love to be able to email my friends up North!

[Hop1]

Thanks for the tips. I think i'll door knock next time. My area manager told me just to leave them on the door step. I did introduce myself to anyone that was outside. I'll be a bit more proactive next time. I've just been given a retirement village hoping the older market might be better. What do you think is the average age of most of your clients? I tend to look at Avon being for the older age bracket.

I need some help / advice. Something didn't turn up in my order there is no record of it being backed ordered etc. It's like it's just dropped off with no trace. What do I do. This customer really really wants it's and it not in either of the current catalogues.

[fancie]

Thanks for the tips. I think i'll door knock next time. My area manager told me just to leave them on the door step. I did introduce myself to anyone that was outside. I'll be a bit more proactive next time. I've just been given a retirement village hoping the older market might be better. What do you think is the average age of most of your clients? I tend to look at Avon being for the older age bracket.

I need some help / advice. Something didn't turn up in my order there is no record of it being backed ordered etc. It's like it's just dropped off with no trace. What do I do. This customer really really wants it's and it not in either of the current catalogues.

Ages of customers:
a couple of teenagers or very early 20's (buy for themselves - skincare, makeup)
quite a few in their 30's (buy for themselves and family - perfumes, makeup, skincare, body wash/deodorant)
quite a few in their 40's (buy for themselves and family - perfumes, makeup, skincare, body wash/deodorant)
a few in their 50's (buy for themselves - perfume, skincare)
a few in their 60's/70's (buy mostly giftware for family, perfume)

About the problem with the order Hop1, what was the item? Perhaps someone in your district might have one, perhaps purchased as a demo? Is the item advertised in the latest Sale booklet for campaign 8/9 (if you have received it)?

This is one thing I don't like about the new internet site, a comfirmation email used to be sent immediately after transmitting your order that listed everything you had transmitted, so if you left something off accidentally you could order it straight away. If it 'fell off' the system, you had proof you had at least ordered it. So you could keep this email until after you had received delivery. Now this info is only available until delivery date. A real pain.

P.S. another tip: ask your customers for feedback on products they buy, for instance when the Clearskin Professional range first came out, one of my customers bought it for her teenage son. I asked her to give me some feedback on it (as I don't use this product and my DD not yet getting spotty), you can't as a rep try every product yourself. If the feedback is positive great - if not I'm honest when other customers ask about it. I tell them that it did/didn't work for someone else, but if they're not happy Avon will refund them. I think being prepared to NOT recommend a product will enhance how your customers see you.

This post has been edited by fancie: 25/02/2011, 04:41 PM