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Please help me with centre link, registering for on line

michellew68 View Member Profile	23/02/2013, 02:53 PM Post #1
Posts: 504 Joined: 12-October 09
michellew68
Can anyone help me with the process for the centre link on-line services? I went through the process and it said I had achieved a high level but then went to a blank screen. I went to try and log on but I dont have a C A N. Where does this number come from? I only have a C R N There is no other way to update your income now that I can find. You used to be able to do it over the phone but it doesnt offer that now. Any help would be much appreciated. Thanks.

beccajayne View Member Profile	23/02/2013, 02:58 PM Post #2
Posts: 2,464 Joined: 19-May 08
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It should be the same thing. CAN- customer access number And CRN - customer reference number. All just to confuse you lol This post has been edited by beccajayne: 23/02/2013, 02:59 PM

michellew68 View Member Profile	23/02/2013, 03:06 PM Post #3
Posts: 504 Joined: 12-October 09
michellew68
It wont work when I use my C R N! Thanks anyway. I am sooooo frustrated with that site!

Kez82 View Member Profile	23/02/2013, 03:28 PM Post #4
Posts: 3,924 Joined: 10-May 06
I am only human...
Your CAN and CRN are two totally different numbers. You would have been given the CAN when the online set up was successful. The only way now will be to call Centrelink.

michellew68 View Member Profile	23/02/2013, 03:41 PM Post #5
Posts: 504 Joined: 12-October 09
michellew68
Thanks for that. I really wanted to avoid the phone call waiting time!

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