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> How long for landlord to fix door lock?

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KylieMin0gue
post 22/02/2013, 04:29 PM
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I have what I think is a slack landlord. We have been here for 6 years, and the very few times I have had to call her for maintenance issues she has taking ages (sometimes months and after many phone calls) to rectify the problems)
Anyway 2 days ago the lock on the back screen door stopped working. The little latch thing just seized up and refused to move to lock the door, so the door will not lock. I informed the landlord straight away, and she said that she would get someone out when she could. I mentioned that I thought that this was a security issue, hence needing it fixed asap. (The back door is a glass sliding door, and would not be hard to force open)
How long do you think is reasonable to fix this problem?
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~Supernova~
post 22/02/2013, 04:34 PM
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A screen door is not an emergency, so probably a week or two max. Stick a piece of dowel in the door in the meantime if you are concerned
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JRA
post 22/02/2013, 04:45 PM
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I am also confused why it is a security issue. The glass door sound as though it is the real locking door. A screen door with a simple latch is not a security door (the way you describe it).



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SlowEmotionRepla...
post 22/02/2013, 04:58 PM
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Screen door? Within a week or two?
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~Supernova~
post 22/02/2013, 05:03 PM
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QUOTE (SlowEmotionReplay @ 22/02/2013, 05:58 PM) *
Screen door? Within a week or two?


I'm just going by how long it took to get ours fixed (and ours locked, it just seized up and was very difficult to open). For non emergency repairs, we have waited a maximum of two weeks.
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kriattica
post 22/02/2013, 05:13 PM
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A couple of weeks. But they may not have to fix it as technically the screen still serves it purpose to screen the bugs, it just doesnt lock. And screen doors are not something you have to have on a rental.
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madmax1
post 22/02/2013, 05:17 PM
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For the same thing I waited for 3 days. I told them my insurance was invalid without a secure door (~which it is) We also do not have keys to lock the glass doors only the screen doors so for us it was a security issue. The locksmith said the lock was so old he was amazed it had lasted so long as it was.
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YellowKittyGlenn
post 22/02/2013, 05:19 PM
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TBH I'd just google how to fix that myself & if it didn't work I'd organize something myself, it's not an urgent repair like a hot water system so something small like that I'd do myself.
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*Spikey*
post 22/02/2013, 05:47 PM
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Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?
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~Supernova~
post 22/02/2013, 05:53 PM
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QUOTE (*Spikey* @ 22/02/2013, 06:47 PM) *
Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?


Her door locks, it's her security screen that doesn't. Considering it isn't a standard rental item, I don't see how it is urgent :/
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