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05/02/2013, 04:21 PM
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#1
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Posts: 1,349
Joined: 5-November 09
From: Melbourne
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I've just returned from a holiday to the US and to my horror discovered that a sales clerk did not remove the security tag from a pair of jeans (don't worry, I have the receipt to prove purchase!). There are no stores in Australia so I can't take it back. It was expensive so naturally I am not willing to write it off.
Has this happened to you? Does anyone have any tips for removing it myself? |
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05/02/2013, 04:34 PM
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#2
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Posts: 2,051
Joined: 20-January 11
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05/02/2013, 04:44 PM
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#3
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Posts: 521
Joined: 11-December 12
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Can you post a photo of the tag?
Maybe someone has seen that brand in a shop here and you can get them to take it off for you. |
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05/02/2013, 04:54 PM
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#4
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Posts: 2,093
Joined: 26-April 12
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It happened to my wedding dress
So you could find a store in Oz with the same system. |
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05/02/2013, 04:57 PM
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#5
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Posts: 3,052
Joined: 26-January 10
From: melbourne
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Happened to me on a skirt. Luckily the tag was in the band so i just sliced down (about 2cm) and then sewed it up again. Don't think you could do that with jeans, but if it is that or throw them out then I think I would go the chop.
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05/02/2013, 05:04 PM
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#6
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Posts: 1,012
Joined: 13-May 10
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Can you email the store and ask what the system is and what they suggest you do - sound like their error not yours?
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05/02/2013, 07:54 PM
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#7
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Posts: 1,349
Joined: 5-November 09
From: Melbourne
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Thanks. I will try to post a photo. Both sides of the tag are circular, slightly raised so not flat.
I did email and the reply was 'Unfortunately there is not a lot we can do but try taking it to other stores'. I tried one this morning and they refused. I have emailed back saying if I am unsuccessful I expect them to replace the item and cover all associated costs. No reply yet! |
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06/02/2013, 03:41 PM
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#8
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Posts: 1,349
Joined: 5-November 09
From: Melbourne
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It looks like the one on this website - http://www.tribemagazine.com/board/girl-st...ing-system.html
Same on both sides. |
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06/02/2013, 03:54 PM
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#9
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Posts: 521
Joined: 11-December 12
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I will show DH when he gets home and ask him if he knows about them. He usually knows all the tagging systems.
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06/02/2013, 04:31 PM
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#10
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Posts: 477
Joined: 10-April 07
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It wil probably be magnetic. i would try smaller boutiques etc over a chain store (that may have a policy about removing tags from stores other than their own).
Unless labelled I doubt it has an ink reservoir so you could try a pair of needle-nosed pliers to carefully pull it apart? Also, have spent 10+ years working fashion retail dealig with security tags, not a klepto |
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