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> ActewAGL Electricity Bill, ...it is $100,098 OMG

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whoisme
post 04/02/2013, 04:17 PM
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As the title says, we got our electrical bill and it is for $100,098.

My DH is dealing with this. OBVIOUSLY it is an ERROR, but the lady on the phone to my DH said

"IF it is an error, you won't need to pay it, but if it isn't a fault, then you have to pay it"

What the hell, of course it is a great big in your face friggin error, why even say it isn't one and stress me out for another 6 weeks until they "investigate" the issue...seriously....this is a joke!

Vent Over....
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Bluenomi
post 04/02/2013, 04:20 PM
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If it isn't a fault???? How much electricity would you need to be using for a bill like that???
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lisacat
post 04/02/2013, 04:21 PM
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HOLY CRAP!
That is one big hydro plant you have growing, lol.
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Water Dragon
post 04/02/2013, 04:21 PM
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Oh my GOD!!!!!! That's insane, what on earth!? Is that for the entire suburb for the quater or something!? Which suburb are you in!? I'm so sorry, what a fright!!
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whoisme
post 04/02/2013, 04:23 PM
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I'm pretty sure you couldn't even use that much electricity in the 100 days the bill was for....and like, how many bloody homes/suburbs/countries does it take to use up that much electricity in that time.
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sarahs_three
post 04/02/2013, 04:23 PM
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ohmy.gif wow!
That's one high bill.
I don't see how residential service could use so much power.
I'd say 100% a billing error.
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lifehacker
post 04/02/2013, 04:25 PM
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Oh dear Lord, now that is a very worthy energy vent if ever I saw one!
I had a similar thing, it wasn't so big but it was 3k and they were actually going to charge me $22 to send out a guy to re-read the meter. I got onto a manager and lost my sh*t, they still told me they couldn't confirm if it was an error until it had been checked out, I had to wait for weeks and they wouldn't tell me over the phone, they just kept telling me I had to wait and a new bill would be issued if it was an error. It was of course an error and I got a new lower bill but had weeks of freaking out thinking I might have to pay 3k!
Very, very frustrating.
I'm sorry OP, I hope it gets sorted quickly for you.
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-*meh*-
post 04/02/2013, 04:29 PM
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sanity is over-rated
so out of curiosity how long is this bill supposed to be for?
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whoisme
post 04/02/2013, 04:30 PM
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QUOTE
lisacat Posted Today, 05:21 PM
HOLY CRAP!
That is one big hydro plant you have growing, lol.


Thanks Lisacat, humour helps break the stress tension a bit.



QUOTE
-*meh*- Posted Today, 05:29 PM
so out of curiosity how long is this bill supposed to be for?


100 days...
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~Sorceress~
post 04/02/2013, 04:44 PM
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Thinking, thinking...
Wow! I'm sorry it must be stressful for you, but how hilarious for them to think it might not be an error! biggrin.gif Have you asked if it's actually POSSIBLE to suck that much power at a domestic address?

Oh no, wait - now we know who to blame for any recent black outs wink.gif biggrin.gif .
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