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ActewAGL Electricity Bill, ...it is $100,098 OMG

whoisme View Member Profile	04/02/2013, 04:17 PM Post #1
Posts: 570 Joined: 9-January 09 From: Canberra
Regular Member
As the title says, we got our electrical bill and it is for $100,098. My DH is dealing with this. OBVIOUSLY it is an ERROR, but the lady on the phone to my DH said "IF it is an error, you won't need to pay it, but if it isn't a fault, then you have to pay it" What the hell, of course it is a great big in your face friggin error, why even say it isn't one and stress me out for another 6 weeks until they "investigate" the issue...seriously....this is a joke! Vent Over....

Bluenomi View Member Profile	04/02/2013, 04:20 PM Post #2
Posts: 4,274 Joined: 22-July 09
Advanced Member
If it isn't a fault???? How much electricity would you need to be using for a bill like that???

lisacat View Member Profile	04/02/2013, 04:21 PM Post #3
Posts: 2,492 Joined: 2-December 07
Advanced Member
HOLY CRAP! That is one big hydro plant you have growing, lol.

Water Dragon View Member Profile	04/02/2013, 04:21 PM Post #4
Posts: 109 Joined: 12-January 13
Member
Oh my GOD!!!!!! That's insane, what on earth!? Is that for the entire suburb for the quater or something!? Which suburb are you in!? I'm so sorry, what a fright!!

whoisme View Member Profile	04/02/2013, 04:23 PM Post #5
Posts: 570 Joined: 9-January 09 From: Canberra
Regular Member
I'm pretty sure you couldn't even use that much electricity in the 100 days the bill was for....and like, how many bloody homes/suburbs/countries does it take to use up that much electricity in that time.

sarahs_three View Member Profile	04/02/2013, 04:23 PM Post #6
Posts: 253 Joined: 4-January 11
Member
wow! That's one high bill. I don't see how residential service could use so much power. I'd say 100% a billing error.

lifehacker View Member Profile	04/02/2013, 04:25 PM Post #7
Posts: 7,302 Joined: 25-August 07
+
Oh dear Lord, now that is a very worthy energy vent if ever I saw one! I had a similar thing, it wasn't so big but it was 3k and they were actually going to charge me $22 to send out a guy to re-read the meter. I got onto a manager and lost my sh*t, they still told me they couldn't confirm if it was an error until it had been checked out, I had to wait for weeks and they wouldn't tell me over the phone, they just kept telling me I had to wait and a new bill would be issued if it was an error. It was of course an error and I got a new lower bill but had weeks of freaking out thinking I might have to pay 3k! Very, very frustrating. I'm sorry OP, I hope it gets sorted quickly for you.

-meh- View Member Profile	04/02/2013, 04:29 PM Post #8
Posts: 6,425 Joined: 5-December 09
sanity is over-rated
so out of curiosity how long is this bill supposed to be for?

whoisme View Member Profile	04/02/2013, 04:30 PM Post #9
Posts: 570 Joined: 9-January 09 From: Canberra
Regular Member
QUOTE lisacat Posted Today, 05:21 PM HOLY CRAP! That is one big hydro plant you have growing, lol. Thanks Lisacat, humour helps break the stress tension a bit. QUOTE -meh- Posted Today, 05:29 PM so out of curiosity how long is this bill supposed to be for? 100 days...

~Sorceress~ View Member Profile	04/02/2013, 04:44 PM Post #10
Posts: 7,878 Joined: 3-May 04
Thinking, thinking...
Wow! I'm sorry it must be stressful for you, but how hilarious for them to think it might not be an error! Have you asked if it's actually POSSIBLE to suck that much power at a domestic address? Oh no, wait - now we know who to blame for any recent black outs .

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