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> Returning for refund - sale items, Is this allowed?

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~zael~
post 23/01/2013, 01:21 PM
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Hi,

Bought 2 pairs of Lynx school shoes for the kids on 10th January at $59.99 each. Both pairs are unworn, as new condition. Walking past today, they are now on sale buy one pair, second pair half price. Should I return for a refund and get back $30 when i purchase them again, or is that scabby? And, is it allowed? Receipt says they can be returned for refund within 30 days as long as they are unworn etc, I just want to make sure I will be able to purchase the same shoes?

Thanks original.gif
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Jemstar
post 23/01/2013, 01:25 PM
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...
I think it will depend on the store. At a store like KMart etc you'd probably be able to do it. At a smaller store I doubt it.

Why do people do this though? I always think suck it up, you purchased the item when you purchased it, if it comes on sale a short while later that's just one of those 'crap happens' moments.
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minimae
post 23/01/2013, 01:30 PM
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I'd probaly do it but not in one transaction! As in I'd return the shoes for the refund one day, and pop back on another to get the half price deal.
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~kacee~
post 23/01/2013, 01:30 PM
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QUOTE (Jemstar @ 23/01/2013, 01:55 PM) *
Why do people do this though?


Uh, to save money?

I would try it, for $30, if you can be bothered!
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katbalou
post 23/01/2013, 01:30 PM
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In my experience, stores refund based on the price it is when it is returned, not the price it is when purchased. Which means it wouldn't be worth your while.
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CallMeProtart
post 23/01/2013, 01:31 PM
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or Fembo maybe...
Slightly scabby, but you can give it a go and see.

I'm not sure why the consumer should have to 'suck it up, crap happens' as opposed to the retailer. Not saying the retailer should either - just not sure why the assumption is that it's the consumer who has to.
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CallMeProtart
post 23/01/2013, 01:32 PM
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or Fembo maybe...
QUOTE (katbalou @ 23/01/2013, 02:30 PM) *
In my experience, stores refund based on the price it is when it is returned, not the price it is when purchased. Which means it wouldn't be worth your while.


I think this is usually only if you don't have a receipt. If you have a receipt, you can prove what you bought it for and they should refund that.
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Leafprincess
post 23/01/2013, 01:32 PM
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In this circumstance, They aren't obliged to give you a refund under the ACCC guidelines

This post has been edited by Leafprincess: 23/01/2013, 01:32 PM
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Sofia*
post 23/01/2013, 01:32 PM
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(was BV1000)
You may find that they only refund the new sale price - so you wouldn't gain anything. I think this would depend on the store, but I've experienced this at one of the large chain stores, Target I think.
And you would need to know that they have the shoe you want in the size you need - this could backfire on you!

I tend to agree with Jemstar, it's annoying but you just have to live with it.
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gettheetoanunner...
post 23/01/2013, 01:35 PM
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Couldn't see why you couldn't return for refund and repurchase?
Regardless of store size.
I bet you are not the only one to do this at that particular store.
As for scabby - not in my opinion.
I would think it more savvy.

Stores MUST refund the full amount paid at time of purchase.



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