[imac]

Not sure if I am expecting too much, so thought I would get a wider opinion.

My son went to a Cinema yesterday with his grandparents to see Parental Guidance (PG holiday movie). They sat through some previews that Nan thought were a little inappropriate but still didn't think anything was wrong (DS covered his eyes with some of them - he's a fairly sensitive kid). Movie started (dark house, scary music), Nan starts to feel a little uncomfortable as my DS (7) was shaking already (Nan's thinking "what on earth has this got to do with kids being babysat"). Then a scene where a person is killed (spade going down, hear a whack, no visual). Nan realises all is not right as the title "Hitchcock" flashes on the screen and removes DS immediately. Quickly followed by most of the other patrons with young kids. Grandparents then complain to management, who say something along the lines of "oops communication error" and eventually the right film is screened.

DS has come home quite shaken and I had to spend time debriefing him about what he saw, and took a long time to get to sleep last night.

I've written an e-mail of complaint requesting an explanation of how this could happen, suggesting their procedure be reviewed to ensure someone checks which movie they are showing, and to express surprise that there was no apology or offer of some form of compensation (not thinking much, just a candy bar voucher or something).

What do you think? Am I over reacting?

[Nora.]

Why does everything have to result in compensation?

[i-candi]

Compensation???? Why do people jump on the compensation band wagon when someone makes a mistake?

Someone stuffed up. I would say they didn't do it on purpose, I would say it was an accident.

You tell your son - sorry matey you weren't meant to see that, it's for older people. Someone made a mistake if you feel scared/upset it's ok, it's normal.

Then you get on with your life.

Yes you over reacted.


In my opinion, well you did ask for it.

[Poss and Soss]

Why does everything have to result in compensation?

Precisely.

[Malaya]

I would accept that People make mistakes. They're not machines. Life goes on.

I would expect an apology. That's all.

This post has been edited by Malaya: 12/01/2013, 06:45 AM

[OneMore?]

I have a 8 year old DS and a 7 year old DS.

I would have had a laugh about it, made a bit of joke about it and moved on.

I honestly don't understand how people can make such a big deal out of such little things (and an honest mistake at that).

[~sydblue~]

Why does everything have to result in compensation?

Exactly what I thought.

I would have been happy with an email stating they were looking at ways to make sure it never happened again.

[Madnesscraves]

Exactly what I thought.

I would have been happy with an email stating they were looking at ways to make sure it never happened again.

This. Compensation. Sheesh.

This post has been edited by Madnesscraves: 12/01/2013, 06:54 AM

[Carmen02]

I have a 8 year old DS and a 7 year old DS.

I would have had a laugh about it, made a bit of joke about it and moved on.

I honestly don't understand how people can make such a big deal out of such little things (and an honest mistake at that).

yep that is what i thought, I have a very sensitive 8yr old DS and he cant cope with anything near scary and he just covers his eyes and its laughed off

[casime]

Good lord, it was an accident. Not everything is about getting something for nothing.

Get over it.