Is this normal for childcare?
, May 04 2012 12:37 PM
30 replies to this topic
Posted 04 May 2012 - 01:41 PM
at the day care my kids attended all the staff knew every child in the centre and knew which parent belonged to which child. there was also a toilet chart, food chart and sleep dhaet as well as a written summary of what activities had been done that day.
when accidents happened the staff filled out an incident report which had to be signed by a parent on pick up, even for small bumbs and grazes.
if there was any account problems, the director would mention it at pick up and then i would go through records and we would both do a double check to see what had happened.
if things dont improve i would start looking elsewhere for care.
All this. Our childcare is like extended family. Sure there are some carers that I don't love, others we do.... But overall we know exactly what happens each day. Not knowing who a child is at all? That doesn't sound normal.
The fact your DD hates it would seal it for me, I'd be finding somewhere else if at all possible ... and even if not ...
This would have no bearing for me. It's a new environment, it'll take a while to adjust. I don't believe in making decisions on the basis if what a young child appears to like or not like, unless they've given it a proper go. All the other reasons on their own are enough to try and change her childcare though.
Posted 04 May 2012 - 01:42 PM
I would try another centre when you can get in. Heres how we found our centre at first. At DDs (who is 4yrs) centre there is a chart for sleeping and eating so they dont have to remember each child. There is 79 kids at our centre and 25 in DD's room and I dont think I could expect them to recall what she ate and if she slept so its all written down. Ask whether they have this and if they dont ask them to write it down for you. When she first started she had one of three teachers but in the arvo's all the kids are together so it could be any teacher who is near her when I pick her up. At first this bothered me as I couldnt find out if she was ok during the day or not. So in the first few weeks I telephoned up at about 2:30pm to see as there was no point asking when I picked her up. I have seen some kids going into the wrong room and it might take a few minutes for the teachers to realise. We have been at our centre for 6 months and we are really happy now and all the teachers know DD and she knows them so there are no issues at all. I would ask why they didnt realise she was in the wrong room - send am email to the director. I have sent a few emails clarifying a few small things.
DD went from family daycare to a big centre and it was a big shock at first but well worth sticking with it. It did take me around 3 months to be really comfortable and the same for DD.
Posted 04 May 2012 - 02:20 PM
It sounds a bit like the place I was using last year - thank god I got into a better centre in the end. There should have been an incident report form in relation to her finger, and you should always be able to see a record of how much she ate, what times she slept, whether she had a pooey nappy etc. New child or not.
Posted 04 May 2012 - 02:20 PM
Thanks everyone. The second time I picked her up they did show me the running sheet which had how long she slept for, how much she ate etc. So I felt better after that. I really dislike the fact that there seem to be different carers every time we go, plus the finger incident and now the rude way we were treated about the account has me really mad. She is already down on several waiting lists at different centres. Unfortunately it takes months to get in anywhere where we live but I will keep looking for a better centre. I have felt miserable about this all day.
Posted 04 May 2012 - 11:07 PM
I would be moving to another centre!
My DD goes 2 days a week and all the staff when we are walking in and down the corridor will say 'hi amber', when I arrive to pick her up the staff in her room normally can tell me how her day has been without consulting the book but this board is available to look at which records, nappy changes (inc wet/dry soiled and what times), sleep times and if the child woke up dry/wet for those TT, and also if they ate the meals given together with what was for m/tea, lunch and a/tea.
Even if she has fallen and grazed her leg slightly I have to sign an incident form - they were so thoughtful last time because her dad was picking her up (I do the sole drop off/pick ups) that because she fell and there was a tiny bruise on her cheek they rang me at work to advise me -- and in turn I did let her dad know but it was nothing major although took weeks to actually fade.
Hope you can get in somewhere else soon.
Posted 04 May 2012 - 11:25 PM
When I worked in a daycare centre I made it my priority to learn all the kids names. When a new child arrived I'd constantly say their name in my head every time I saw them throughout the day, within the one day I'd have it memorised. Wandering around certainly wasn't possible, each room had a child safe door or gate. For babies we kept written records of everything they did, for the toddlers we kept a record of their naptime and what they ate. And all injuries were noted down for the parent, if child was overly upset despite a seemingly minor injury we gave mum or dad a courtesy call so they could choose if they wanted to come pick the child up or not. None of this was considered to be 'extra', it's just what I would expect from people paid to care for your child! They sound slack, and I would be moving her asap.
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