Jump to content

Crazy Johns?
Would you recommend them?


10 replies to this topic

#1 Honeycowz

Posted 24 March 2012 - 06:46 PM

Wanting to ugrade DH current phone to a smart phone (andriod). Crazy Johns looks like it offers some good deals and we can even get a twin plan with two new phones so i can upgrade as well. Neither of us are heavy mobile uses (mine is purely for emergencies only) but I want to know what people think of CJ's customer service before I commit us to anything.

SO would you recommend them or are they not worth it?

#2 Beanbag Warrior

Posted 24 March 2012 - 06:52 PM

I don't have any problems with them.  Their coverage is okay, but not fantastic in regards to 3G data.  They use the vodafone network.

#3 qak

Posted 24 March 2012 - 06:53 PM

I think CJ are Optus resellers? Happy to be corrected on that one.  Do you mean service st time of sale/warranty, or with the plans they have?

#4 Honeycowz

Posted 24 March 2012 - 07:31 PM

I understand CJ's is with the vodaphone network and not Optus. Any service they provide really. At time of sale, on going, warranty, reliabillty, coverage. Neither of us are heavy mobile uses so its been a few years since I've even thought about mobiles, phone and services provided.

Both our phones are dying, quickly, and need replacing. Given baby 3 is already overdue I don't have the luxuary of being able to go out check each mobile provider and customer reviews.

CJ's planns look good enough, however if they have poor cverage area/custmer service then I'll avoid using them. As I don't know anyone who is o has been a customer of CJ's I don't know who to ask.

#5 Amanda_R

Posted 25 March 2012 - 12:51 PM

I'd be looking at the coverage and reliabilty of Vodafone itself if CJ use their networks, I've heard a LOT of bad about Vodafone over the last little while.

I'd probably check out the Whirlpool forums in regards to the quality of the CJ customer service, there is at least one CJ rep on there.  I've heard mixed in terms of how good they are, which is the case for a lot of companies really.  I guess one thing to factor in is how often you'll need the customer service itself.  If the Vodafone network is unreliable and has poor coverage in your area then you may need the customer service side of things a little more. wink.gif

#6 jaismum

Posted 25 March 2012 - 01:10 PM

I am an ex employee from back when they were a Telstra dealer. It has changed a lot and I have noticed a high staff turn over recently which can sometimes have an impact on the level of customer service you will receive. Plan wise, their dealls have always been good but as mentioned above, they are a Vodafone dealer and do tend to have some coverage problems. I would firstly ensure that you and your hubby will have sufficient mobile coverage where you will be using the phones (home, work, shops, school etc) before purchasing the phones.

#7 rubelicious

Posted 25 March 2012 - 07:53 PM

I've got my mobile phone plan and dh's with CJs.

We live in Melbourne and we've had no problems with coverage.

We've also used the roaming service in NZ which was excellent. DH's family live on a farm and we were receiving text messages no problem.

Edited by rubelicious, 25 March 2012 - 07:54 PM.


#8 Phascogale

Posted 26 March 2012 - 06:31 PM

The plans are really good compared to other Vodaphone plans for various companies.  It was why we went with them.  

However the coverage is pretty average being on Vodaphone.  So I wouldn't recommend them based on this.  

Generally the coverage is okay in capital cities.  

I took out a 2 year contract 6 months ago when I did live in a major capital city (coverage was okay - nothing flash though) and then moved to a major regional centre.  Right in the centre of town the coverage is pretty good (except inside the hospital (optus is crap inside the hospital too but Telstra is okay)) but where I live (10km from the centre of town) it's very patchy and most of the time there is no connection.  Drives me insane.  

According to the coverage checker I should have good coverage (better than what I had in the house I was in in the major capital city).  But the reality is that the coverage is crap and I'm really really really annoyed that I still have 18 months to go on my contract and I'm unlikely to be able to get out of it.

So what I would suggest you do is get a CJ's prepaid sim and use that for a month or so and see what your coverage is like and don't just rely on the coverage checker online.



#9 JazzyWeasel

Posted 26 March 2012 - 08:57 PM

Another with CJ. Happy with my plan but yeah coverage is hopeless. Inside my house is crap.
Can't get any signal at my parents house when it says I should be able too.
Thankfully I only have 6-8 months left with them.

#10 Cat Burglar

Posted 29 March 2012 - 08:42 AM

QUOTE (Phascogale @ 26/03/2012, 06:31 PM) <{POST_SNAPBACK}>
I took out a 2 year contract 6 months ago when I did live in a major capital city (coverage was okay - nothing flash though) and then moved to a major regional centre.  Right in the centre of town the coverage is pretty good (except inside the hospital (optus is crap inside the hospital too but Telstra is okay)) but where I live (10km from the centre of town) it's very patchy and most of the time there is no connection.  Drives me insane.


Hi Phascogale, a few years ago I was able to cancel a mobile phone contract after a couple of months because the coverage was not as stated on their coverage maps. I think you should be able to do that if you threaten to go to the Ombudsman. Obviously try to sort it out politely first.

#11 jofisk

Posted 05 April 2012 - 11:11 PM

DH is with CJ and is currently out of contract.  He is happy with them, but he is a very low user.  He is on a $10 per month plan and he gets 15% discount each mth at the moment.  He will staying with them.  He doesn't get any drop outs or signal issues and we are 30 kms south of perth.



Reply to this topic



  


2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users

 

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

Win Love Child Season 1 & 2 on DVD

To celebrate the release of Love Child Season 2 on DVD from July 9, Essential Baby and Universal Sony Pictures Home Entertainment are giving away Love Child Season 1 & 2 on DVD to 13 lucky winners.

10 things I wish my pre-baby self knew

I look back at my pre-baby self and laugh at how ridiculously easy I actually had it. I remember complaining about how tired I was and how little time I had.

Creative ways to store your child's art

Ideas for storing your child's artworks have moved on from sticking them to the fridge door before guiltily dumping them in the bin.

Child abuse ignored because 'it's not your children': Waleed Aly

Waleed Aly takes apart the immigration law that's designed to "protect politicians"

How a newborn niece changed star Australian basketballer's life

In August 2013 star basketball Abby Bishop was 24-years-old and in the prime of her sporting career.

Guilt is my new shadow

No one warned me that when I gave birth there would be an additional side order of guilt.

12 brilliant Ikea hacks for kids’ rooms

Check out these creative upcycling ideas that transform regular Ikea items into something special for your little ones.

Child's nightmare about 'man with a light' turned out to be real

For three days, a three-year-old boy had been saying there was "a man with a light" outside his window at night.

Toilet truths after giving birth

The thought of going to the toilet after giving birth is often feared, but there are ways to make it less painful.

Woman asks strangers for $1 million to stop her having an abortion

An anonymous woman is taking an extreme moral and ethical stand by seeking $1 million in donations to prevent her going ahead with a planned abortion.

How a woman's dying wish made another woman a mum

"I kind of think about, 'What did I do beforehand? What kept me so busy back then?' Because now I'm really busy."

The parenting do-over: what six parents did differently second time around

In playgrounds across Australia, you can hear parents lamenting, "When we have our next baby I swear I won't be doing THAT again".

A solo birth, a wasp swarm and a forest fire: mum and baby's amazing story of survival

Desperate, out of petrol and low on food, a new mother lit a fire in the hope of attracting attention.

Boy found on swing died of hypothermia and dehydration, autopsy finds

The story was chilling and heartbreaking: a three-year-old boy was found dead in a Southern Maryland park, his mother pushing him on the swing.

Child's play and laughter help battle fatigue

Feeling fatigued? Uh-huh, thought as much. Join the queue.

Dad shares entertaining 'how to hold a baby' clip

For many new dads, their own child is the first baby they have ever held. So one dad has posted an instructive YouTube video titled "How to Hold a Baby".

The Australian baby with 100,000 Facebook fans

She may be only eight months old, but Egypt has already amassed more than 100,000 fans and received a letter from royalty - Hollywood royalty that is.

Tongue tie: what you need to know

Tongue and lip tie can lead to many problems for babies - and their parents. Here are the signs of tongue tie and how it's treated.

My daughter is small but that doesn't matter

My daughter may be small, but it's my job as her parent to refocus back where it belongs - on who she is as a person

Wet wipes linked to rise in allergic reactions

The government has issued a health warning after a rise in allergic skin reactions has been linked to a preservative found in some wet wipes.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

27 funny ultrasound pictures

Ultrasounds give you a look at your growing baby ... and sometimes what appears to their womb-buddy, or your bub in an amusing position.

What all parents should know about safe babywearing

A picture of Ryan Reynolds always gets the girls talking, and a recently shared photo has done exactly that - but this time, it's for all the wrong reasons.

Baby's head shape reveals potentially fatal condition

Thinking her baby just had an unusually shaped head, a mother was shocked to discover it was instead linked to a dangerous condition.

Why IVF success rates may not be what you think

Transparency, accountability and responsibilityare essential measures to protect IVF vulnerable patients.

Mother-in-law 'from hell' inspires survival guide

The happily ever after Nicola Milan had imagined wasn't to be – and she blames her mother-in-law.

Owning a pair of nail scissors does not make me a hairdresser

It's been a whole year since sleeping in until 10am. A whole year since having a peaceful shower.

The 83 children who were tragically let down in the last decade

Over a 10-year period, 83 children died from domestic violence abuse in NSW, with three quarters of the victims aged five years or under, the NSW Ombudsman has revealed.

Is it reasonable to expect your partner to give up drinking in pregnancy?

From the moment that I fell pregnant with my son, I realised just how much my life had already started to change.

Stroke victim joins class action against makers of popular contraceptive pill

"I was terrified I would always be this way. The pill needs to come with a much higher warning."

Sexy time

Why you should get excited about scheduling sex

Unfortunately, the belief that sex should always be spontaneous is a myth. It just isn't.

When newborn photoshoots get messy

When it comes to newborn photoshoots, it is all about the timing.

Expert Q&A: Gross motor skill development in toddlers and preschoolers

Dr Katie Heathershaw answers questions about jumping, toe walking, riding a bike and being pigeon toed.

'Samuel is our firstborn, and he will never be forgotten'

Having lost their firstborn at one day old, the Carrolls were overjoyed to welcome their daughter Isobel into the world a year later.

Dad takes miraculous catch while feeding baby

One American father has taken multitasking to a new level at a Cubs-Dodgers baseball game at Wrigley Field.

Name your baby Quinoa, win a $10K gift card

Choosing a name for your little bundle of joy is always a major decision. It can be something traditional, trendy, creative … or inspired by the menu of your favourite chain restaurant.

On the 10th anniversary of my son's death

This day marks a significant day. Today marks 10 years since I lost my son Kai.

'Help - my toddler hits me!'

My toddler has started hitting when he gets frustrated, is feeling ignored, or just thinks it might be fun.

The top 6 misleading parenting terms

From 'morning sickness' to 'the terrible twos', there are many parenting terms that are misleading.

When 'good' nannies go bad

While most nannies take pride in their work, there can be some who have a hidden side.

Woman hospitalised for skinny jeans injury

Beware: skinny jeans might be bad for your health.

Gauze seeding: the bacteria-breeding birth trend

A number of women having caesarean deliveries are now taking steps to give their baby a better 'microbiome' start in life.

Jimmy Fallon writes new children's book for dads

Jimmy Fallon, host of NBC's The Tonight Show, recently wrote a children's book about every father's secret wish for their baby's first word to be "dada" - not "mama".

28 names for babies born in winter

Looking for some baby name inspiration for a bub born during the colder months? Here are 28 options from around the world to consider.

 

FREE TICKET

Get your FREE ticket to the Baby & Toddler Show

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.