Jump to content

Crazy Johns?
Would you recommend them?


10 replies to this topic

#1 Honeycowz

Posted 24 March 2012 - 06:46 PM

Wanting to ugrade DH current phone to a smart phone (andriod). Crazy Johns looks like it offers some good deals and we can even get a twin plan with two new phones so i can upgrade as well. Neither of us are heavy mobile uses (mine is purely for emergencies only) but I want to know what people think of CJ's customer service before I commit us to anything.

SO would you recommend them or are they not worth it?

#2 Beanbag Warrior

Posted 24 March 2012 - 06:52 PM

I don't have any problems with them.  Their coverage is okay, but not fantastic in regards to 3G data.  They use the vodafone network.

#3 qak

Posted 24 March 2012 - 06:53 PM

I think CJ are Optus resellers? Happy to be corrected on that one.  Do you mean service st time of sale/warranty, or with the plans they have?

#4 Honeycowz

Posted 24 March 2012 - 07:31 PM

I understand CJ's is with the vodaphone network and not Optus. Any service they provide really. At time of sale, on going, warranty, reliabillty, coverage. Neither of us are heavy mobile uses so its been a few years since I've even thought about mobiles, phone and services provided.

Both our phones are dying, quickly, and need replacing. Given baby 3 is already overdue I don't have the luxuary of being able to go out check each mobile provider and customer reviews.

CJ's planns look good enough, however if they have poor cverage area/custmer service then I'll avoid using them. As I don't know anyone who is o has been a customer of CJ's I don't know who to ask.

#5 Amanda_R

Posted 25 March 2012 - 12:51 PM

I'd be looking at the coverage and reliabilty of Vodafone itself if CJ use their networks, I've heard a LOT of bad about Vodafone over the last little while.

I'd probably check out the Whirlpool forums in regards to the quality of the CJ customer service, there is at least one CJ rep on there.  I've heard mixed in terms of how good they are, which is the case for a lot of companies really.  I guess one thing to factor in is how often you'll need the customer service itself.  If the Vodafone network is unreliable and has poor coverage in your area then you may need the customer service side of things a little more. wink.gif

#6 jaismum

Posted 25 March 2012 - 01:10 PM

I am an ex employee from back when they were a Telstra dealer. It has changed a lot and I have noticed a high staff turn over recently which can sometimes have an impact on the level of customer service you will receive. Plan wise, their dealls have always been good but as mentioned above, they are a Vodafone dealer and do tend to have some coverage problems. I would firstly ensure that you and your hubby will have sufficient mobile coverage where you will be using the phones (home, work, shops, school etc) before purchasing the phones.

#7 rubelicious

Posted 25 March 2012 - 07:53 PM

I've got my mobile phone plan and dh's with CJs.

We live in Melbourne and we've had no problems with coverage.

We've also used the roaming service in NZ which was excellent. DH's family live on a farm and we were receiving text messages no problem.

Edited by rubelicious, 25 March 2012 - 07:54 PM.


#8 Phascogale

Posted 26 March 2012 - 06:31 PM

The plans are really good compared to other Vodaphone plans for various companies.  It was why we went with them.  

However the coverage is pretty average being on Vodaphone.  So I wouldn't recommend them based on this.  

Generally the coverage is okay in capital cities.  

I took out a 2 year contract 6 months ago when I did live in a major capital city (coverage was okay - nothing flash though) and then moved to a major regional centre.  Right in the centre of town the coverage is pretty good (except inside the hospital (optus is crap inside the hospital too but Telstra is okay)) but where I live (10km from the centre of town) it's very patchy and most of the time there is no connection.  Drives me insane.  

According to the coverage checker I should have good coverage (better than what I had in the house I was in in the major capital city).  But the reality is that the coverage is crap and I'm really really really annoyed that I still have 18 months to go on my contract and I'm unlikely to be able to get out of it.

So what I would suggest you do is get a CJ's prepaid sim and use that for a month or so and see what your coverage is like and don't just rely on the coverage checker online.



#9 JazzyWeasel

Posted 26 March 2012 - 08:57 PM

Another with CJ. Happy with my plan but yeah coverage is hopeless. Inside my house is crap.
Can't get any signal at my parents house when it says I should be able too.
Thankfully I only have 6-8 months left with them.

#10 Cat Burglar

Posted 29 March 2012 - 08:42 AM

QUOTE (Phascogale @ 26/03/2012, 06:31 PM) <{POST_SNAPBACK}>
I took out a 2 year contract 6 months ago when I did live in a major capital city (coverage was okay - nothing flash though) and then moved to a major regional centre.  Right in the centre of town the coverage is pretty good (except inside the hospital (optus is crap inside the hospital too but Telstra is okay)) but where I live (10km from the centre of town) it's very patchy and most of the time there is no connection.  Drives me insane.


Hi Phascogale, a few years ago I was able to cancel a mobile phone contract after a couple of months because the coverage was not as stated on their coverage maps. I think you should be able to do that if you threaten to go to the Ombudsman. Obviously try to sort it out politely first.

#11 jofisk

Posted 05 April 2012 - 11:11 PM

DH is with CJ and is currently out of contract.  He is happy with them, but he is a very low user.  He is on a $10 per month plan and he gets 15% discount each mth at the moment.  He will staying with them.  He doesn't get any drop outs or signal issues and we are 30 kms south of perth.



Reply to this topic



  


2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users

 

Show us your DUPLO creations to win!

We love to see the cool creations kids build when they play with LEGO DUPLO. Enter and share a picture of your childs creation for a chance to WIN 1 of 10 LEGO DUPLO prize packs worth over $100 each.

Jammy, Hula Hoop, Rage: Reddit reveals most unusual baby names

A recent Reddit thread has revealed some of the more creative names in the world.

Woman awakens from coma, learns she gave birth

A US woman awakened this week from a four-month-long coma that doctors had feared would be permanent and learned that she had given birth to a baby boy, according to her family.

'Give us a break': mum sent shocking letter over Facebook baby pics

Posting a lot of baby photos doesn't make you a bad person. It may make your Facebook feed a little irritating, but it doesn't make you a bad person.

In defense of the dads who do so much

It's time to shift the focus off what dads aren’t doing and shine it on what they are.

The modern cloth nappies too cute to cover up

If you're only just joining the modern cloth nappy movement, or would like to spruce up your collection, we have to introduce you to Designer Bums.

How breastfeeding can affect your libido

When you’ve just had a baby, having sex isn’t usually top priority. In fact, for a lot of women it rates about as appealing as changing another dirty nappy.

Should pregnant women be allowed to use 'parent and child' car parking spots?

Is it acceptable to use these car parking spots when pregnant? How many of us would admit to doing it?

Healthy baby from sperm taken 48 hours after a man died

Fertility doctors have described their "most extraordinary case" - creating a healthy baby from sperm taken 48 hours after a man had died.

Anti-vaccination mum's seven children contract whooping cough

A Canadian woman who had declined to have her children immunised against pertussis, better known as whooping cough, has changed her position now that all seven of her children have come down with the disease.

How pregnancy probiotics can help you and your baby

New research suggests that taking specific pregnancy probiotics could be the answer to a range of common pregnancy side effects.

Childcare is a big problem, but there's more to it

Let’s keep talking about these issues and not allow them to be put into a neat little box that’s labelled ‘Fix childcare and everything is solved’.

Pink's awesome response to body-shaming trolls

When trolls felt the need to comment on 35-year-old singer-songwriter Pink's weight, her answer was an awesome ode to body love.

Fertility clinic offers egg donors $5000

A national chain of fertility clinics is offering egg donors a $5000 payment to cover their expenses, a first for Australia which is raising concerns the money could act as an inducement.

Baby boy abandoned in India amid fresh surrogacy concerns

Australian officials could do nothing to stop an Australian couple from abandoning their baby son, born through surrogacy in India, after they decided they did not want to bring him to Australia.

Herd immunity and community responsibility: how free-riders can make kids suffer

Individual choice works for haircuts and handbags, but not for preventing infectious diseases that kill kids.

Photographer captures 'unexpected beauty' of birth

If there is one thing Leilani Rogers knows about childbirth, it is that no two deliveries are ever the same.

Expectations vs the reality of making a toddler's clothes

Note to self: less sewing, more life. Not the party dress, but the party. The toddler, as usual, has it all figured out.

Mum meets 'dead' daughter 49 years after birth

In 1965, Zella Jackson-Price was told her premature baby girl had died shortly after birth.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

Show us your toddlers LEGO DUPLO creations

We love to see the cool creations kids build when they play with LEGO DUPLO. Enter and share a picture of your childs creation for a chance to WIN 1 of 10 LEGO DUPLO prize packs worth over $100 each.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

SIGN UP NOW!

Win a year's worth of toys

Receive a daily email from Essential Baby for just the month of April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.