Jump to content

URGENT! What are my rights for refusing care from a nurse while admitted?


  • Please log in to reply
22 replies to this topic

#1 Guest_~Karla~_*

Posted 20 March 2012 - 02:30 PM

One of my twins was admitted into hospital last night. We are still waiting on an emergency theatre spot and will likely be here until tomorrow at best.

Our last admission on this ward was 2 years ago. We had huge issues with a few select staff members that I won't go into here. I just saw the nurse we had the biggest issues with and she acted like she was my best friend. I have asked our nurse to put on DS's file that that nurse is to have nothing to do with us at all. The NUM is coming to discuss it.

What are my actual rights here? I will discharge DS and sit in emergency until he is called to theatre before I will allow that nurse to "care" for my child again. I don't even want her to have access to his medical charts. Can I insist on this? I'm in QLD.


#2 tinkster23

Posted 20 March 2012 - 02:32 PM

You totally have the right to refuse care from someone. I'm not sure you can stop her accessing medical charts tho.

Hope it's a trouble free admission

Edited by tinkster23, 20 March 2012 - 02:33 PM.


#3 Guest_~Karla~_*

Posted 20 March 2012 - 02:36 PM

Thank you tinkster.

#4 Therese

Posted 20 March 2012 - 02:37 PM

I hope he is ok Karla.

#5 Kay1

Posted 20 March 2012 - 02:38 PM

I'm sorry I don't know but I'm sorry that's happening to you, it sounds very stressful! I hope your son's surgery goes smoothly and you are out of there soon. xxoo

#6 BentoBaby

Posted 20 March 2012 - 02:40 PM

Is it possible to be transfered to another hospital (e.g as a private patient). That's probably what I'd do in the circumstance (we had a similar issue with a paed at our local public hospital and I will never go back).

#7 Guest_~Karla~_*

Posted 20 March 2012 - 02:56 PM

Thanks girls.

Transfer is not an option due to us being admitted under a particular team. There is no alternative.

At least I know I can stand my ground and insist that nurse have NOTHING to do with us.

#8 Riverchick20

Posted 20 March 2012 - 03:04 PM

Yes you can refuse to have a nurse look after your child, but she will still have access to information, case notes and information from handover.

edited to add: best of luck for the procedure, hope your child has a speedy recovery.

Edited by Riverchick20, 20 March 2012 - 03:05 PM.


#9 Lyra

Posted 20 March 2012 - 03:11 PM

I can't help you with your question but I am thinking of you

xx

#10 ~Delilah~

Posted 20 March 2012 - 03:12 PM

You have the right to refuse care but no rights as such to refuse care from a particular person.  You can request to not be cared for by a particular person and those requests are usually granted.

I think it would be a good idea to be open with the NUM when you speak to her so she can, after your discharge, talk to that nurse and look at education in the areas that she is lacking in. If no one speaks up, then she will continue to carry on as if her actions are appropriate.

Are you interested in an apology from her?

ETA for clarity.

Edited by ~Delilah~, 20 March 2012 - 03:35 PM.


#11 lucky 2

Posted 20 March 2012 - 03:17 PM

I cant see why they would force the issue of this staff member looking after you son, I would presume there are other staff who can be used instead of her. You wishes will be taken into consideration as that staff member would not be wanting to be involved with your sons care knowing how you feel about her.
IME these things happen from time to time and they have been dealt with appropriately by assigning care to another staff member.
I could imagine a difficulty if there was no alternative person to give care but there would be in your circumstances.
Most hospitals have a charter of patient rights and responsiblities and one for staff as well, but they usually don't state outright that you can refuse a carer, but of course you can refuse care, so that should include who gives the care IYKWIM?
Try not to stress, I would imagine the Hosp will do the right thing.
The link below is to the Vic State Charter but you can access one for each state.
http://www.health.vic.gov.au/patientcharte...ers/summary.htm
All the best.

#12 BeachedAsBro

Posted 20 March 2012 - 03:41 PM

You sure can say no to having care from a particular member of staff. I have had patients request that a particular ex-colleague be removed from their care for the day.

Good luck with the NUM. I'm sure it will go ok. This may very well be a positive experience for the nurse in question as the management should take it seriously and speak with them about their attitude and why you have refused their treatment.

#13 JustSmileAndNod

Posted 20 March 2012 - 04:36 PM

Yes you can refuse - I refusEd the obstetrician assigned to me in labour - the registrar saw instead and luckily I didn't need surgery.


Good luck and hope your boy is better soon

#14 ~JASB~

Posted 20 March 2012 - 04:52 PM

I have refused to have a particular nurse care for my son in the past, after a few completely inappropriate comments regarding my son's condition that he has no control over.  She embarrassed him and made him really uncomfortable.

It was no problem for the NUM to keep her off my son's case.  Not sure about accessing medical records though?  

All the best, I hope surgery goes well.

#15 Holidayromp

Posted 20 March 2012 - 06:07 PM

I have done this before.  I had a shocking midwife - she and I were chalk and cheese.  We didn't get on.  She was rude and abrupt and was causing me stress.  I ended up refusing antenatal care for awhile because I kept on getting this woman.  In the end it took a complaint to the highest level to prevent her care for me along with access to my file.
It can be done but it took alot of kicking up stink.  original.gif

#16 Soontobegran

Posted 20 March 2012 - 06:20 PM

Yes, I have deliberately assigned certain staff to other areas or patients at the request of someone.
I do like to know the reason because obviously behaviour that has caused such stress will usually need counselling.

#17 Guest_~Karla~_*

Posted 20 March 2012 - 06:44 PM

The NUM still hasn't seen me, but the nurse in question has obviously been spoken to about it. She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me. rolleyes.gif

I don't want her accessing the file due to her not recording things she was meant to record last time as well as making things up and spreading lies to the other staff members about me. Part of the reason we were in then was for observations, and she refused to record them and denied the things I had shown her. There was a lot of incorrect information recorded in his file due to her lies.

#18 ~Delilah~

Posted 21 March 2012 - 02:59 PM

As a general rule, we dont have time to go looking at other patients charts. Getting to our own patients can be challenging some days.

However, if she is a spiteful thing she might purposely seek out the chart to see whats written about her in it.

QUOTE
She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me.


This is still not on. She needs to be professional in her contact/lack of contact with you. She is still human but she needs to take a break and pull herself together. Her big show could still perceived as bullying.

#19 Gumbette

Posted 21 March 2012 - 03:02 PM

How is your DS doing now Karla?

#20 ~elle~

Posted 21 March 2012 - 03:37 PM

Yes definately.

If you aren't getting any satisfaction --- get them to get you the patient liason officer to help you with your complaints / wishes for your childs care.

If all else fails and her behaviour keeps up ask for a complaint form and do something in writing.

#21 Guest_~Karla~_*

Posted 21 March 2012 - 07:52 PM

We're back home now, so it doesn't matter anymore. There were no other dramas despite the fact she was assigned other patients in the room. She checked on DS once as his IV was alarming but sent our nurse in to actually rectify the problem.

I honestly can't complain about her conduct today. She was very professional and actually rather pleasant the few times we did need to interact. I was actually surprised and impressed (not enough to allow her to care for any of my kids again though). Whatever the NUM said to her today worked. Makes me wonder if maybe the nurse or the NUM are EB members and read this....  ph34r.gif

#22 lucky 2

Posted 21 March 2012 - 09:18 PM

You never know Karla, they might be!
I'm glad things went smoothly and that you felt sufficiently comfortable in her presence, isn't it a relief when things aren't as bad as you thought they would be?

#23 Guest_~Karla~_*

Posted 21 March 2012 - 09:22 PM

Absolutely lucky 2!!




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

Why I breastfed my son until he was three

The fact that I not only breastfed my son, but breastfed him for three and a half years, seems pretty incredible in retrospect.

Do babies and young children see ghosts?

Do babies and young children see ghosts? If you’ve pondered the question, you’re not alone.

15 years with Essential Baby: meet Therese

"Life has a funny way of giving you what you need when you need it the most."

Mum causes a stir by taking a stand against leggings

A mum has found herself the subject of debate after claiming tight bottoms cause lustful thoughts in men.

Don't set a parenting goal for 2015 - do this instead

The problem with goal setting as a parent is the measure. How do we really know if we’re succeeding?

5 pregnancy myths that just won't go away

When you're expecting, it often seems like everyone is keen to offer advice about what you should and shouldn't do in the interests of your health and wellbeing.

RPA hospital contacting mums after discovering vaccine storage fault

Sydney's Royal Prince Alfred Hospital (RPA) is trying to contact women who had babies at the facility after discovering a fault in a refrigerator containing vaccines.

'Nutella' not a baby name, French court says

A French court has blocked parents from naming their baby girl after the hazelnut spread Nutella, arguing it would make her the target of mockery.

Why I'm never calling myself 'just a mum' again

I’ve grown three human beings. I feed them, dress them, teach them, care for them and love them 24 hours a day. Yet for eight years, when I meet new people and they’ve asked me what I do, I tell them: “I’m just a mum”.

Rosie Batty named 2015 Australian of the Year

One year ago, Rosie Batty could not have imagined she'd be where she is. Tonight the grieving mum who put domestic violence on the national agenda was named Australian of the Year.

Five reasons to hug more

Hugging – some of us thrive on it, even depend on it – and then there are those who don't care for it really. So, are they missing out?

Help - my three-year-old has started throwing tantrums

My daughter never went through the "terrible twos" but began throwing wild tantrums shortly after her third birthday.

That's commitment

First peek at Sonia Kruger's daughter Maggie

"She smells so good, I could eat her," Kruger tells co-host David Campbell.

Mum assists in own caesarean surgery

A mum who partly delivered her own twins during a caesarean has encouraged other women to take control of their birthing experience.

How to handle common childhood regressions

Regression can be a natural and common part of development prompted by a variety of factors, but that doesn't make it less frustrating.

Disgruntled dad's pram ad goes viral

When buying a second hand pram, there are lots of things to take into consideration. 

Man discovers he's a dad after finding 55-year-old letter

Discovering you are about to father a baby is startling enough - never mind finding out you have a 61-year-old son.

15 thoughts mums have during a tantrum

Ranging from mild to feral and triggered by events both minor and major, tantrums certainly keep life interesting.

Natural pain relief in the early stages of labour

While managing labour pains on your own can be daunting, there are a number of natural pain relief options to help you cope until you are admitted to hospital.

Win an Octonauts prize pack

To celebrate the launch of Octonauts Live! Operation Reef Shield, a spectacular underwater adventure live on stage, we are giving away an amazing Octonauts prize pack to one lucky fan.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Forgotten Baby Syndrome claims the life of toddler

One baby dies every eight days in the back of a car in the US, victims of 'forgotten baby syndrome'.

For a brief time, I was touched by an angel

For a brief time, I was touched by an angel. You stole my heart, and changed me into the women I am today.

Chinese woman gives birth to quintuplets

After six years of trying for a baby, a couple’s dreams have come true many times over after the mum gave birth to quintuplets this week.

Chrissie Swan has reached her "sex quota"

Chrissie Swan says she and her partner have sex once a year due to her fear of falling pregnant.

Stars help save choking babies

It's an important lesson to learn, but one that busy new mums and dads might overlook until it's too late.

New Girl star Zooey Deschanel pregnant

Actress Zooey Deschanel is expecting her first child with her producer boyfriend Jacob Pechenik.

16 times 'dad reflexes' saved the day

Of course, in some cases they may be the ones who actually got their child into a precarious position in the first place, but we'll ignore that for now.

Couple's 'non-traditional' pregnancy announcement goes viral

Knowing you are not the father of your pregnant wife's baby would usually indicate a rocky relationship ahead for traditional parents.

The trials and tribulations of identical triplet newborns

Pip Donnelly is still playing spot the difference with her newborn identical triplets, Isabelle, Georgina and Frankie.

Win an Octonauts prize pack

To celebrate the launch of Octonauts Live! Operation Reef Shield, a spectacular underwater adventure live on stage, we are giving away an amazing Octonauts prize pack to one lucky fan.

Earthquake baby thriving five years on

Jenny Alexis is lucky to be alive after spending four days buried in the rubble of the 2010 Haitian earthquake, but now she's a thriving five year old.

Please don't say I'm lucky because I was adopted

On the one hand I was having a regular life with friends and sports and sleepovers and school. But I was also always wondering: Did my mother love me? What was wrong with me?

An open letter to non-parents who offer advice on child-rearing

Kitty, when you’re the parent of my child you’re welcome to wade in with an opinion – but until then, I’d prefer you to have a supportive ear and a glass of wine ready.

Couple arrested over baby gun video

A US couple faces charges after investigators say they found mobile phone videos showing the woman's 12-month-old daughter putting a handgun in her mouth.

NSW Health dumps 10-year limit on frozen embryos

A 10-year time limit on storing frozen embryos that were created with donor sperm has been dropped by the NSW government.

How my happy-go-lucky husband became a monster

Sharan Nicholson-Rogers watched her husband change from a happy-go-lucky police officer into an unpredictable man prone to violent and emotional outbursts.

Dads-to-be experience hormonal changes, too

Dads-to-be experience hormonal changes in line with their pregnant partners, a new study shows.

'They were just doing their job': mum of toddler killed in police chase gone wrong

"They were just doing their job. I feel so sorry for them. It is all just too sad."

Miscarriages to be formally recognised by NSW government

Women who miscarry will be able to obtain an optional "recognition of loss" certificate as a formal recognition of their often heartbreaking loss.

Cafe cubby house 'too noisy' for neighbours

Teenage parties, domestic disputes, or raucous late night pubs are the things that usually come to mind when you think neighbourhood noise complaints.

Dad films baby playing with snake

Most parents would not consider a snake an appropriate playmate for their baby, but a US dad who filmed his daughter playing with a python has defended himself against criticism.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Back to School Offer

Findababysitter.com.au

We've got you covered for this school year. Use www.findababysitter.com.au to meet local nannies now.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.