Jump to content

URGENT! What are my rights for refusing care from a nurse while admitted?


  • Please log in to reply
22 replies to this topic

#1 Guest_~Karla~_*

Posted 20 March 2012 - 02:30 PM

One of my twins was admitted into hospital last night. We are still waiting on an emergency theatre spot and will likely be here until tomorrow at best.

Our last admission on this ward was 2 years ago. We had huge issues with a few select staff members that I won't go into here. I just saw the nurse we had the biggest issues with and she acted like she was my best friend. I have asked our nurse to put on DS's file that that nurse is to have nothing to do with us at all. The NUM is coming to discuss it.

What are my actual rights here? I will discharge DS and sit in emergency until he is called to theatre before I will allow that nurse to "care" for my child again. I don't even want her to have access to his medical charts. Can I insist on this? I'm in QLD.


#2 tinkster23

Posted 20 March 2012 - 02:32 PM

You totally have the right to refuse care from someone. I'm not sure you can stop her accessing medical charts tho.

Hope it's a trouble free admission

Edited by tinkster23, 20 March 2012 - 02:33 PM.


#3 Guest_~Karla~_*

Posted 20 March 2012 - 02:36 PM

Thank you tinkster.

#4 Therese

Posted 20 March 2012 - 02:37 PM

I hope he is ok Karla.

#5 Kay1

Posted 20 March 2012 - 02:38 PM

I'm sorry I don't know but I'm sorry that's happening to you, it sounds very stressful! I hope your son's surgery goes smoothly and you are out of there soon. xxoo

#6 BentoBaby

Posted 20 March 2012 - 02:40 PM

Is it possible to be transfered to another hospital (e.g as a private patient). That's probably what I'd do in the circumstance (we had a similar issue with a paed at our local public hospital and I will never go back).

#7 Guest_~Karla~_*

Posted 20 March 2012 - 02:56 PM

Thanks girls.

Transfer is not an option due to us being admitted under a particular team. There is no alternative.

At least I know I can stand my ground and insist that nurse have NOTHING to do with us.

#8 Riverchick20

Posted 20 March 2012 - 03:04 PM

Yes you can refuse to have a nurse look after your child, but she will still have access to information, case notes and information from handover.

edited to add: best of luck for the procedure, hope your child has a speedy recovery.

Edited by Riverchick20, 20 March 2012 - 03:05 PM.


#9 Lyra

Posted 20 March 2012 - 03:11 PM

I can't help you with your question but I am thinking of you

xx

#10 ~Delilah~

Posted 20 March 2012 - 03:12 PM

You have the right to refuse care but no rights as such to refuse care from a particular person.  You can request to not be cared for by a particular person and those requests are usually granted.

I think it would be a good idea to be open with the NUM when you speak to her so she can, after your discharge, talk to that nurse and look at education in the areas that she is lacking in. If no one speaks up, then she will continue to carry on as if her actions are appropriate.

Are you interested in an apology from her?

ETA for clarity.

Edited by ~Delilah~, 20 March 2012 - 03:35 PM.


#11 lucky 2

Posted 20 March 2012 - 03:17 PM

I cant see why they would force the issue of this staff member looking after you son, I would presume there are other staff who can be used instead of her. You wishes will be taken into consideration as that staff member would not be wanting to be involved with your sons care knowing how you feel about her.
IME these things happen from time to time and they have been dealt with appropriately by assigning care to another staff member.
I could imagine a difficulty if there was no alternative person to give care but there would be in your circumstances.
Most hospitals have a charter of patient rights and responsiblities and one for staff as well, but they usually don't state outright that you can refuse a carer, but of course you can refuse care, so that should include who gives the care IYKWIM?
Try not to stress, I would imagine the Hosp will do the right thing.
The link below is to the Vic State Charter but you can access one for each state.
http://www.health.vic.gov.au/patientcharte...ers/summary.htm
All the best.

#12 BeachedAsBro

Posted 20 March 2012 - 03:41 PM

You sure can say no to having care from a particular member of staff. I have had patients request that a particular ex-colleague be removed from their care for the day.

Good luck with the NUM. I'm sure it will go ok. This may very well be a positive experience for the nurse in question as the management should take it seriously and speak with them about their attitude and why you have refused their treatment.

#13 JustSmileAndNod

Posted 20 March 2012 - 04:36 PM

Yes you can refuse - I refusEd the obstetrician assigned to me in labour - the registrar saw instead and luckily I didn't need surgery.


Good luck and hope your boy is better soon

#14 ~JASB~

Posted 20 March 2012 - 04:52 PM

I have refused to have a particular nurse care for my son in the past, after a few completely inappropriate comments regarding my son's condition that he has no control over.  She embarrassed him and made him really uncomfortable.

It was no problem for the NUM to keep her off my son's case.  Not sure about accessing medical records though?  

All the best, I hope surgery goes well.

#15 Holidayromp

Posted 20 March 2012 - 06:07 PM

I have done this before.  I had a shocking midwife - she and I were chalk and cheese.  We didn't get on.  She was rude and abrupt and was causing me stress.  I ended up refusing antenatal care for awhile because I kept on getting this woman.  In the end it took a complaint to the highest level to prevent her care for me along with access to my file.
It can be done but it took alot of kicking up stink.  original.gif

#16 Soontobegran

Posted 20 March 2012 - 06:20 PM

Yes, I have deliberately assigned certain staff to other areas or patients at the request of someone.
I do like to know the reason because obviously behaviour that has caused such stress will usually need counselling.

#17 Guest_~Karla~_*

Posted 20 March 2012 - 06:44 PM

The NUM still hasn't seen me, but the nurse in question has obviously been spoken to about it. She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me. rolleyes.gif

I don't want her accessing the file due to her not recording things she was meant to record last time as well as making things up and spreading lies to the other staff members about me. Part of the reason we were in then was for observations, and she refused to record them and denied the things I had shown her. There was a lot of incorrect information recorded in his file due to her lies.

#18 ~Delilah~

Posted 21 March 2012 - 02:59 PM

As a general rule, we dont have time to go looking at other patients charts. Getting to our own patients can be challenging some days.

However, if she is a spiteful thing she might purposely seek out the chart to see whats written about her in it.

QUOTE
She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me.


This is still not on. She needs to be professional in her contact/lack of contact with you. She is still human but she needs to take a break and pull herself together. Her big show could still perceived as bullying.

#19 Gumbette

Posted 21 March 2012 - 03:02 PM

How is your DS doing now Karla?

#20 ~elle~

Posted 21 March 2012 - 03:37 PM

Yes definately.

If you aren't getting any satisfaction --- get them to get you the patient liason officer to help you with your complaints / wishes for your childs care.

If all else fails and her behaviour keeps up ask for a complaint form and do something in writing.

#21 Guest_~Karla~_*

Posted 21 March 2012 - 07:52 PM

We're back home now, so it doesn't matter anymore. There were no other dramas despite the fact she was assigned other patients in the room. She checked on DS once as his IV was alarming but sent our nurse in to actually rectify the problem.

I honestly can't complain about her conduct today. She was very professional and actually rather pleasant the few times we did need to interact. I was actually surprised and impressed (not enough to allow her to care for any of my kids again though). Whatever the NUM said to her today worked. Makes me wonder if maybe the nurse or the NUM are EB members and read this....  ph34r.gif

#22 lucky 2

Posted 21 March 2012 - 09:18 PM

You never know Karla, they might be!
I'm glad things went smoothly and that you felt sufficiently comfortable in her presence, isn't it a relief when things aren't as bad as you thought they would be?

#23 Guest_~Karla~_*

Posted 21 March 2012 - 09:22 PM

Absolutely lucky 2!!




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Tell us what you think

to WIN 1 of 2 $500 Coles/Myer gift cards

What not to say to a new mum

Some phrases just pop out before you really think about them, but there are some things you should try to not say to a new mum.

Why I'm glad to be an indulgent granny

The phone calls started a couple of weeks ago. At about 5.30 each evening - if I am lucky - I will be greeted by a sweet, excited voice declaring: "'Allo Annie".

Is this the worst relationship advice ever published?

You sometimes have to wonder whether relationship/sex advice from magazines is designed to help or humiliate.

How you talk to your baby now can impact social skills later

People used to think that social skills were something kids were born with, not taught.

Three truths about C-section mums

Lately I've been thinking about the caesarean stories and the brave women who birth their children with strength and beauty.

Scientists predict when you should start a family

Scientists have calculated at exactly what age you need to start trying to get pregnant to have the best chance of realising your dream. 

Differently abled child

When 'protecting' a child is really a cover for judgement

Why are people so concerned for this happy child and his mother?

When toddlers have strange obsessions

When it comes to two-year-olds and birthday cakes there are a few requests that are usually at the top of the list. But a cake featuring a local personal injury lawyer?

When Mama Bear strikes

When we become mums, our instinct to protect our children and keep them safe from harm is so strong we're often likened to a Mama Bear protecting her cubs.  

Immunity boosters for kids

There are no guaranteed ways to avoid the dreaded winter illnesses completely, but there are ways we can boost our children's immunity.

Mum shares portrait of her proudly breastfeeding three-year-old

Jade Beall usually chooses to breastfeed her son, now 3, in private. This week, however, she shared portraits of her breastfeeding her preschooler.

Dealing with a toddler's morning tantrums

Your schedule is not important to your two-year-old, and you cannot convince her otherwise. So what can you do?

Child in suitcase 'could have died eight years ago'

A child whose remains were dumped in a suitcase in the South Australian bush is believed to have been a girl aged between two-and-a-half to four.

MP breastfeeds baby during parliamentary session

An Argentinian mum and politician has caused a stir on social media after being filmed breastfeeding her baby.

My baby's first seizure

It was 1am on a cold winter's night when I woke suddenly to the screams of my 12-month-old son. Our lives were about to change forever.

Portable pools 'more dangerous than permanent ones'

Inflatable and portable children's pools may be required to be sold with compulsory fencing to prevent backyard drownings, with some experts even floating the idea of a ban.

Heartbreaking moment mum kisses her one-week-old goodbye

At 11.07am on April 2 this year, Sarah Marriott welcomed baby Sebastian into the world.

The amazing Tee Pee bed and kid-friendly Frankie Bunk bed

These kids' beds definitely fit the brief of providing personality and personal space for little people who are moving up in the world.

The funny things kids say when you're pregnant

Since becoming noticeably pregnant, my son has taken more of an interest in the sibling he'll soon have.

The real problem with having one child

In this age of political correctness, it seems the one subject still subject to discrimination is that of the Only Child.

Six-week-old baby found dead, believed stabbed

A neighbour heard a child screaming before a baby was found dead, believed to have been stabbed, in a house in Newcastle.

The fire hazard in more than 70,000 Australian homes

So far, 206 Samsung washing machines have caught fire and some have exploded. But many remain in people's homes.

How having a baby can bring on OCD

We all know that having a baby can turn your life upside down - and it can also bring a raft of new anxieties and worries.

IVF gender selection being considered for Australian parents

Couples using IVF may be able to choose the gender of their babies and women could be financially compensated for donating their eggs.

The best age to get married (according to the latest study)

Not too young, and not too old. That's reportedly the best age to get married. Not everyone agrees.

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Tell us what you think

to WIN 1 of 2 $500 Coles/Myer gift cards

Why I'm choosing to be a single mother right from the start

I believe that you get out of families what you put into them, and I will give mine my all.

Mother and baby units are a necessity for mental health, not a luxury

I have had two postnatal psychotic episodes. The first when my eldest child was six weeks old, and another after my second child was born.

30 French baby names

French names are always in fashion, but a few have risen in popularity in recent years.

New mum's Spanish maternity nightmare

A British woman who gave birth in Spain has told of her ordeal after spending weeks trying to convince medics the baby girl was hers.

Preparing Rover to be a good dog with baby

Some friends of ours say that it's dangerous to have a dog around a newborn and that we should start looking for a new home for him. Is it?

Company offers to ship working mums' breast milk home

First Apple and Facebook announced they would pay $20,000 towards the cost of their female employees freezing their eggs, now IBM in the US has come up with an innovative new policy aimed at retaining female employees.

Prince William speaks of his pride at wife Kate and 'little joy of heaven' Charlotte

The Duke of Cambridge opened up about family life and his plans for the future in an interview to mark his first day as an air ambulance pilot.

'Glowing' eye saves baby Mason's life

A simple photo taken in front of an evening fire gave new mother Sarah Bowers the power to save her baby's life. 

Parenting and decision overload

Of all the advice people told me before having a baby, no one warned me about the amount of decisions involved.

Proof that toddlers can't be left unsupervised - ever

Parents of toddlers all know the moment when realise your child is being suspiciously quiet. It can only mean one thing - trouble!

Meet Jeremy Ryan, The Voice contestant with seven kids

If you have trouble recalling the ages of Jeremy Ryan's seven children on The Voice, you're not alone. So does he.

Baby's adorable reaction to wearing glasses for the first time

Getting glasses can be a formative moment in a person's life.

Police officer buys supplies for family after mum of six caught shoplifting

When a mum of six was caught shoplifting nappies, clothes and shoes for her kids, the last thing she expected was for a stranger to pay for her haul.

Why pregnant women on antidepressants shouldn’t panic about birth defect claims

The risk of having uncontrolled depression is far greater than the small increased risk of birth defects that may be associated with specific antidepressants.

Arrests made over children's birthday party brawl

Police have raided properties and arrested a number of people over a brawl at a child's birthday party at a play centre in Sydney's west.

Family shares awesome drone baby announcement

Looking for a creative way to share some big news? Look to the skies, like this family did.

Young warrior Owen defies doctors' predictions

Little Owen DiCandilo's name means "young warrior", and it's a description that perfectly fits the inspiring 18-month-old

Advice for dads: when to approach your wife for sex

The exhaustion that comes with caring for young children often means romance between parents becomes a thing of the past.

I might be fat, but I don't need saving

I've been fat for pretty much most of life, besides a few crazy moments of being less-fat, but for the most part I've existed on this earth with a little more meat on my bones than desirable.

The rookie mistakes we make as parents

Since the dawn of civilisation, generation after generation of new parents have had to rely on instinct, trial and error - and sometimes get it wrong.

 

FREE TICKET

See Pinky McKay live in Sydney

Get your free ticket to The Essential Baby & Toddler Show and save $20 - register online now!

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.