Jump to content
URGENT! What are my rights for refusing care from a nurse while admitted?
22 replies to this topic
Posted 20 March 2012 - 02:30 PM
One of my twins was admitted into hospital last night. We are still waiting on an emergency theatre spot and will likely be here until tomorrow at best.
Our last admission on this ward was 2 years ago. We had huge issues with a few select staff members that I won't go into here. I just saw the nurse we had the biggest issues with and she acted like she was my best friend. I have asked our nurse to put on DS's file that that nurse is to have nothing to do with us at all. The NUM is coming to discuss it.
What are my actual rights here? I will discharge DS and sit in emergency until he is called to theatre before I will allow that nurse to "care" for my child again. I don't even want her to have access to his medical charts. Can I insist on this? I'm in QLD.
Posted 20 March 2012 - 02:32 PM
You totally have the right to refuse care from someone. I'm not sure you can stop her accessing medical charts tho.
Hope it's a trouble free admission
Edited by tinkster23, 20 March 2012 - 02:33 PM.
Posted 20 March 2012 - 02:36 PM
Thank you tinkster.
Posted 20 March 2012 - 02:38 PM
I'm sorry I don't know but I'm sorry that's happening to you, it sounds very stressful! I hope your son's surgery goes smoothly and you are out of there soon. xxoo
Posted 20 March 2012 - 02:40 PM
Is it possible to be transfered to another hospital (e.g as a private patient). That's probably what I'd do in the circumstance (we had a similar issue with a paed at our local public hospital and I will never go back).
Posted 20 March 2012 - 02:56 PM
Transfer is not an option due to us being admitted under a particular team. There is no alternative.
At least I know I can stand my ground and insist that nurse have NOTHING to do with us.
Posted 20 March 2012 - 03:04 PM
Yes you can refuse to have a nurse look after your child, but she will still have access to information, case notes and information from handover.
edited to add: best of luck for the procedure, hope your child has a speedy recovery.
Edited by Riverchick20, 20 March 2012 - 03:05 PM.
Posted 20 March 2012 - 03:11 PM
I can't help you with your question but I am thinking of you
Posted 20 March 2012 - 03:12 PM
You have the right to refuse care but no rights as such to refuse care from a particular person. You can request to not be cared for by a particular person and those requests are usually granted.
I think it would be a good idea to be open with the NUM when you speak to her so she can, after your discharge, talk to that nurse and look at education in the areas that she is lacking in. If no one speaks up, then she will continue to carry on as if her actions are appropriate.
Are you interested in an apology from her?
ETA for clarity.
Edited by ~Delilah~, 20 March 2012 - 03:35 PM.
Posted 20 March 2012 - 03:17 PM
I cant see why they would force the issue of this staff member looking after you son, I would presume there are other staff who can be used instead of her. You wishes will be taken into consideration as that staff member would not be wanting to be involved with your sons care knowing how you feel about her.
IME these things happen from time to time and they have been dealt with appropriately by assigning care to another staff member.
I could imagine a difficulty if there was no alternative person to give care but there would be in your circumstances.
Most hospitals have a charter of patient rights and responsiblities and one for staff as well, but they usually don't state outright that you can refuse a carer, but of course you can refuse care, so that should include who gives the care IYKWIM?
Try not to stress, I would imagine the Hosp will do the right thing.
The link below is to the Vic State Charter but you can access one for each state.
All the best.
Posted 20 March 2012 - 03:41 PM
You sure can say no to having care from a particular member of staff. I have had patients request that a particular ex-colleague be removed from their care for the day.
Good luck with the NUM. I'm sure it will go ok. This may very well be a positive experience for the nurse in question as the management should take it seriously and speak with them about their attitude and why you have refused their treatment.
Posted 20 March 2012 - 04:36 PM
Yes you can refuse - I refusEd the obstetrician assigned to me in labour - the registrar saw instead and luckily I didn't need surgery.
Good luck and hope your boy is better soon
Posted 20 March 2012 - 04:52 PM
I have refused to have a particular nurse care for my son in the past, after a few completely inappropriate comments regarding my son's condition that he has no control over. She embarrassed him and made him really uncomfortable.
It was no problem for the NUM to keep her off my son's case. Not sure about accessing medical records though?
All the best, I hope surgery goes well.
Posted 20 March 2012 - 06:07 PM
I have done this before. I had a shocking midwife - she and I were chalk and cheese. We didn't get on. She was rude and abrupt and was causing me stress. I ended up refusing antenatal care for awhile because I kept on getting this woman. In the end it took a complaint to the highest level to prevent her care for me along with access to my file.
It can be done but it took alot of kicking up stink.
Posted 20 March 2012 - 06:20 PM
Yes, I have deliberately assigned certain staff to other areas or patients at the request of someone.
I do like to know the reason because obviously behaviour that has caused such stress will usually need counselling.
Posted 20 March 2012 - 06:44 PM
The NUM still hasn't seen me, but the nurse in question has obviously been spoken to about it. She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me.
I don't want her accessing the file due to her not recording things she was meant to record last time as well as making things up and spreading lies to the other staff members about me. Part of the reason we were in then was for observations, and she refused to record them and denied the things I had shown her. There was a lot of incorrect information recorded in his file due to her lies.
Posted 21 March 2012 - 02:59 PM
As a general rule, we dont have time to go looking at other patients charts. Getting to our own patients can be challenging some days.
However, if she is a spiteful thing she might purposely seek out the chart to see whats written about her in it.
She's back to her usual grumpy, b**chy self and is making a big show about not making eye contact with me.
This is still not on. She needs to be professional in her contact/lack of contact with you. She is still human but she needs to take a break and pull herself together. Her big show could still perceived as bullying.
Posted 21 March 2012 - 03:37 PM
If you aren't getting any satisfaction --- get them to get you the patient liason officer to help you with your complaints / wishes for your childs care.
If all else fails and her behaviour keeps up ask for a complaint form and do something in writing.
Posted 21 March 2012 - 07:52 PM
We're back home now, so it doesn't matter anymore. There were no other dramas despite the fact she was assigned other patients in the room. She checked on DS once as his IV was alarming but sent our nurse in to actually rectify the problem.
I honestly can't complain about her conduct today. She was very professional and actually rather pleasant the few times we did need to interact. I was actually surprised and impressed (not enough to allow her to care for any of my kids again though). Whatever the NUM said to her today worked. Makes me wonder if maybe the nurse or the NUM are EB members and read this....
Posted 21 March 2012 - 09:18 PM
You never know Karla, they might be!
I'm glad things went smoothly and that you felt sufficiently comfortable in her presence, isn't it a relief when things aren't as bad as you thought they would be?
Posted 21 March 2012 - 09:22 PM
Absolutely lucky 2!!
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
At The Baby & Toddler Show, you?ll find everything you need to get ready for your new arrival and guide you through the early weeks and years of parenting.
We face financial ruin, but most of us don?t realise it. If we don?t act together to salvage our superannuation, I have no doubt the new GFC will be the Girls? Financial Crisis.
I know that once the baby is born, I will focus on the gift I have given, and watch the parents with their new child. I can't wait for that day.
There is a perception that women should just be happy they have a healthy baby in their arms. But for women who experienced birth trauma, there's a lot more to it.
They're simple tips, but they can have a big impact on those who suffer from hayfever and pollen allergies.
Just over one month since Ada Nicodemou and her husband lost their second son, the Home and Away star has shared a touching poem for her baby.
?To the woman breastfeeding her kid on the train. Seriously! On the train?" began the letter of complaint.
As I slowly waddle my ever-changing pregnant body towards the finishing line of my due date, it?s becoming increasingly clear there are a lot of things they just don?t tell you about pregnancy.
A toddler's fear of the dark is very normal, but there are ways parents can help children through this stage in their development.
It seems you don't have to throw the TV and iPad out the window - it all boils down to moderation, supervision and interaction.
?A baby?s first birthday is also mum?s first birthday.?
Prince William's favourite celebrity child trainer Jo Frost puts Bryony Gordon and her toddler through their paces.
When you're at work you sort of assume that your house is basically just sitting there quietly doing nothing until you return. However, since spending my days at home, I've learned this couldn't be further from the truth.
It was less than a week after my son was born that I first heard it - from my mother.
On the rare occasion I catch sight of you at school, or around town, I think back to our earliest exchange. I?m sure you have no recollection of it at all.
Children showing signs of autism don't usually receive early intervention until well into toddlerhood or later, but a new study suggests infants with symptoms of the developmental disorder might benefit from therapy from as early as six months.
Knatalye Hope and Adeline Faith are a lot like any other identical twin girls, but there is one dramatic difference: they're joined at the chest and shares several internal organs.
I should have seen that my wife wasn't the same person I'd fallen in love with, but we were both too focused on simply trying to get by.
The deaths are too horrible even to think about. Yet we owe it to the children - Fletcher, Mia and Phoebe Hunt - to think long and hard about it all.
A six-month-old girl has died from meningococcal disease just weeks after an application for government funding of a vaccine for the most deadly strain of the virus was rejected.
Being too involved in our children?s play and not allowing our kids enough free time for unstructured activities can mean our kids miss out on the value that play offers.
The Pop Light light shade comes in a flat pack already made - it's up to you to design it as you'd like.
Have we forgotten how to be imaginative, resourceful parents?
Letting your child move as much as possible in the early years ? using all senses, engaging in the real world, preferably outside ? will help them grow up healthier, smarter, calmer and stronger.
Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.
Top 5 Articles
While watching your baby grow into a unique little person is exciting and wondrous, the intensity of meeting everyone else?s needs can ever so sneakily overtake your own needs for self-care.
Almost all women will experience bruising, grazing or tearing after a vaginal birth. Depending on the degree of tearing, there are various treatments available.
Outings can be lots of fun with the kids, but there are inevitable challenges. Here's some information about days out to help you be a little more prepared.
I sent invitations on burgundy scrapbooking paper stamped with a field of poppies, and told each person why I wanted him or her there. I warned that there would be nudity.
When your baby?s due date comes and goes without so much as a pop - let alone a bang - it can be disheartening. Mums and a doula share their stories of natural inductions.
As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.
Unbearable anxiety, unspeakable joy, constant exhaustion and bouts of frustration ... The many shocks of first-time fatherhood resound in a dad's diary of his son's early months.
Finances may not be as cute as a newborn, but with many women?s working arrangements changing post-baby, monetary matters need attention too.
She first became a mum at 49 - now, two years later, Tracey Khan is pregnant with her second child.
We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)
For Shopping, For Advice, For Baby & You. Enjoy a special day out with fabulous shopping from over 200 brands, leading parenting experts offering advice on a range of topics, and amazing children?s entertainment