Jump to content

Which ISP for us? Diagnosis needed pleeese


12 replies to this topic

#1 Velvetta

Posted 23 February 2012 - 02:16 PM

We are family of 7 but only the top 5 use the net - DH and I, and DS 17 DD 14 and DS 12. DS 17 likes to download movies and music, DS and DD mostly use it for facebook and you tubes, DH uses it to download music, facebook and emails. I use it for FB, you tube and research.

We have been on Internode for 2 years but constantly go over the 50GB per month and it is too expensive now at $70 just for that. So we have been looking around but there's so much to choose from.
DH wants to get the Telstra Cable 200GB for $80 pm with landlline rental included. I've seen ISPs from as low as $25pm unlimited
I have been browsing on the Compare Broadband site but they don't tell you how reliable they are, if they drop out a lot or are down or if the service is crap. There's just too much choice.

We don't skype or voip or game.

Can anyone make some suggestions for us please? It's due to roll over in 2 days and I'd really like to change.

#2 Beanbag Warrior

Posted 23 February 2012 - 02:25 PM

We're with Iinet, I don't know our data allowance.  Their prices are reasonable, their service is EXCELLENT and our dropouts are infrequent - we had one today, but found out very quickly there was a problem, and it was resolved within the hour.

#3 roses99

Posted 23 February 2012 - 02:29 PM

Could you talk to Internode about upgrading your package? Surely, if you've been with them for two years, they'd be able to offer you a good deal to make you stay.

A quick look at the website suggests they have a 200G package WITH home phone bundled for $79.90. So the same as the one you were looking at from Telstra.

I'm also with Internode and I'd rather pay even more than be at the mercy of Telstra's dodgy customer service. Internode is awesome.

#4 Velvetta

Posted 23 February 2012 - 03:01 PM

THey are good aren't they? I hadn't noticed that package.

Just rang them - it's not available in our area!!   sad.gif

Edited by Velvetta, 23 February 2012 - 03:12 PM.


#5 mum_mum

Posted 23 February 2012 - 04:11 PM

QUOTE (Velvetta @ 23/02/2012, 03:16 PM) <{POST_SNAPBACK}>
We have been on Internode for 2 years but constantly go over the 50GB per month and it is too expensive now at $70 just for that. So we have been looking around but there's so much to choose from.

You get what you pay for - Internode is considered the best / most reliable.

QUOTE
I have been browsing on the Compare Broadband site but they don't tell you how reliable they are, if they drop out a lot or are down or if the service is crap. There's just too much choice.

Check out the Australian Broadband Survey for service reliability:
http://whirlpool.net.au/survey/2010

QUOTE
Can anyone make some suggestions for us please? It's due to roll over in 2 days and I'd really like to change.

Aside from iiNet, perhaps iPrimus:
http://www.iprimus.com.au/PrimusWeb/HomeSo...oadbandInternet

#6 chewchew

Posted 23 February 2012 - 04:13 PM

Internode are now owned by iinet.


#7 Velvetta

Posted 23 February 2012 - 04:42 PM

I checked iinet, the equivalent is the 100gb = 100gb but the 2nd one is only for off peak.
I agree that internode is  good but they don't do our area for that homephone 200gb bundle.
Will check out primus.

A question: do all ISPs provide the free view channels?

Edited by Velvetta, 23 February 2012 - 04:44 PM.


#8 Phascogale

Posted 23 February 2012 - 04:54 PM

I loved internode.  However it wasn't available in my new area.  Neither were iinet (their plan was 100GB peak and 100 offpeak) or tpg.

Our only choice has been Telstra on their 200GB bundle (think I'm paying $79/month - line rental included (ADSL not cable).  Have to say that the service has been really good.

QUOTE
I've seen ISPs from as low as $25pm unlimited
You tend to get what you pay for.  Sometimes these can be good for a while and then deteriorate.

QUOTE
DH wants to get the Telstra Cable 200GB for $80 pm with landlline rental included.
Are you in a cable area though?  The fact that you weren't able to get the internode plan you wanted suggests you are in a rural area so this may not be available.  But as much as as I hate Telstra, I haven't had any issues with my internet in the month that I've had it.  Also the little niggly things I had gone wrong were sorted our really quickly ie I said I didn't want a modem sent out to me because I didn't want one but they still charged me $9.95 for delivery.  (I did get a line filter but I certainly didn't ask for it because I already had a couple).  Don't like the 2 year contract though.



#9 roses99

Posted 23 February 2012 - 07:55 PM

Hmm...I wonder if you could call internode and see if they can do anything about getting the package made available in your area. They use the lines of existing Telcos (Optus in our area) so it just may be possible?

When we first moved to the Gold Coast, we were told by Internode that they couldn't do our area. Then we were told by Telstra that they wouldn't do our area. In fact Telstra told us our only option was satellite broadband. And we lived 500m from Bond University! Ridiculous.

So we went back to Internode and asked them to try hard and figure something out for us. Sure enough, they did. We signed up to a standard ADSL package (which Telstra wouldn't or couldn't do) and never had any issues.

#10 ~iMum~

Posted 23 February 2012 - 07:57 PM

I'm looking into changing ISP at the moment, too, and Internode is one of my top 3. I'm also considering TPG and Westnet. Have you looked at them?

#11 Cat Burglar

Posted 23 February 2012 - 08:24 PM

another +1 for internode and -1 for telstra. But I guess that doesnt apply to your situation

#12 mum_mum

Posted 23 February 2012 - 08:46 PM

QUOTE (Velvetta @ 23/02/2012, 05:42 PM) <{POST_SNAPBACK}>
A question: do all ISPs provide the free view channels?

If you mean ABC's iview for free, unmetered to not affect your download quota limit, then no:
http://www.abc.net.au/tv/iview

#13 Velvetta

Posted 24 February 2012 - 11:11 AM

QUOTE (whathousework? @ 23/02/2012, 07:57 PM) <{POST_SNAPBACK}>
I'm looking into changing ISP at the moment, too, and Internode is one of my top 3. I'm also considering TPG and Westnet. Have you looked at them?



TPG is good but again, not available in our area. Haven't checked westnet. Internode gives free downloads for ABC iview and so do iinet and iprimus I think, not only iview either.
So we are kind of stuck now, rang Telstra to cancel the order and they put me on hold to the cancelling dept for so long I hung up. They said the cable modem wouldn't be delivered for 3 weeks anyway! So we stay on Internode in the interim and try to find a better ISP...

I just rang Westnet and they said they iinet and Westnet are the same ISPs and that they have just bought out Internode. Getting a bit incestuous!
Westnet have a the same 100gb+100gb as iinet plan for $89.90 a month bundled with a home phone.

Edited by Velvetta, 24 February 2012 - 11:26 AM.




Reply to this topic



  


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

How a baby can survive alone for days on end

The baby found abandoned in a Sydney drain may have been alone for up to six days without being fed, leaving many asking how he could have survived.

When it begins to look a lot like Christmas

A child's excitement at Christmas time is a beautiful thing, but one dad ponders whether his toddler daughter is getting into the festive mood a bit too soon.

Hospital lets dads the experience some of the pain of childbirth

A new experience is radically altering men's views of childbirth.

Italian doctors questioned over formula bribes

Italian police have placed 12 doctors under house arrest on suspicion of promoting baby milk formula over breastfeeding.

Heartwarming prank gives single mum the house she was hired to clean

Cara Simmons arrived at work to clean a large and beautiful house in time for a party planned for that evening. It was soon hers.

Those special moments of sibling bonding

Every now and then your child does or says something that is truly memorable.

Why we should stop telling new parents to 'enjoy every moment'

A few weeks ago, some dear friends of mine had their first baby. As the proud dad texted me a picture I had to fight the natural instinct to say “Enjoy every moment!”

Baby monitor footage posted online

Footage of Australian babies and children sleeping in their bedrooms are among the images on a Russian site showing live feeds from thousands of homes and businesses around the world.

Did this new dad really hit on his wife's midwife?

Was there really a man who was actually there by his wife’s side as she laboured and gave birth to his child, all while he was making what he perceived to be meaningful eye contact with a midwife?

Keep calm and ignore the Tantrum Trolls

Tantrum Trolls are a small but growing species of predatory bottom-feeders who delight in picking on parents at their most vulnerable.

It's okay to never 'get over' the death of a loved one

The death of children, siblings, and parents has long term impacts on the rest of our lives.

What Mark Latham needs to know about depression and motherhood

In a bizarre bid for relevancy, Former Opposition leader Mark Latham has deduced that because one female journalist had this week light-heartedly thanked antidepressants and caffeine for getting her through a medical degree while raising two small children, that ergo, all 'inner-city feminists' are selfish harridans who despise their offspring.

'We're just trying to keep our child alive': life with FPIES

We have a beautiful seven-month-old son, and his allergy rules our life.

Transgender dad breastfeeds his babies

A transgender man who breastfed his first baby - despite having his breasts removed as part of his transformation from female to male - has now had a second child.

Couple face $1 million medical bill and bankruptcy after babymoon birth

A Canadian couple were slammed with a million dollar medical bill after their daughter was prematurely during their babymoon.

Win one of 5 Little Tikes Cozy Coupe Sport

Australia?s No 1 selling car is now available in a Sports model and we have 5 to give away to some lucky Essential Baby families.

Cigarettes, junk food dominate supermarket sales growth

One in every five dollars spent at supermarkets goes on cigarettes or junk food, according to industry data.

Teacher under fire for breastfeeding in class

There is no doubt mums have a right to continue breastfeeding after they have returned to work, but one teacher in the US has taken it to the extreme.

Video: Baby sniffs beardless dad to make sure it's him

She looks him up and down and then touches his chin, but baby Lindsey still isn't sure this clean-shaven man is her dad.

The tragedy of losing a favourite teddy bear

We were green and uninitiated, perhaps a little naïve when it came to the favourite toy responsibility.

It's possible to workout while pregnant

Medical experts say intense fitness routines can be done safely during pregnancy - if the mums-to-be follow some guidelines.

Baby for Asher Keddie and Vincent Fantauzzo

Fans followed every step of her on-screen pregnancy in Offspring, now Asher Keddie is going to be a mum in real life too.

What parents really want for their kids

Are our hopes, dreams and expectations for our children what they really need?

'I had a feeling something was seriously wrong': the fight for Kaden's diagnosis

Before even giving birth, Katie Myers' maternal instincts warned her something was wrong with her baby.

Win a family pass to Disney Live!

We have 4 family passes to give away to see Disney Live! presents Three Classic Fairy Tales, touring Australia this December/January.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win one of 5 Little Tikes Cozy Coupe Sport

Australia?s No 1 selling car is now available in a Sports model and we have 5 to give away to some lucky Essential Baby families.

Join PADDINGTON on the red carpet!

To celebrate the release of PADDINGTON, we are giving five lucky winners the chance to win a family pass to the exclusive Australian Premiere in Sydney on December 7!

When your pregnancy causes a relationship rift

Some dads-to-be don't miss a beat when their partner is pregnant; others struggle with a range of issues and can become withdrawn, right when their support is needed most.

Couple uses group photo trick to announce pregnancy to loved ones

Katharine and Kris Camilli devised a clever trick to immortalise their family and friends' reactions to their exciting pregnancy news.

Why Tracey Spicer has given up make-up

"After 30 years on television, I had become what I despised: a painted doll who spent an hour a day and close to $200 a week putting on a mask."

Knowing you are one of the lucky ones

I am secure, confident and strong, but the responsibility of protecting my children can almost bring me undone.

Why I am so emotional now I have kids?

There are so many ways in which parenthood changes us as women, but one of the most noticeable, for me, has been the changing state of my emotions.

Baby survives despite sharing womb with 'foreign body'

Baby Maia was conceived against the odds, only to find she was sharing a womb with an ominous "foreign body".

Video: Baby shows dog how to jump - or vice versa

They say dog is man's best friend, but this playful pooch seems to have chosen a jumping baby as her number one buddy.

10 ways to soothe a crying baby

New paernts can get frustrated when their newborn gets fussy and can't settle down. When you're feeling overwhelmed, try some of these simple tips to help soothe your baby.

20 baby names that are becoming more popular every year

The data-lovers at nameberry.com have been at it again – this time, they’ve discovered the names that are continually rising up the ranks, ready to take out some top spots in the next few years.

10 great meals to make for new parents

Ideally, you want to give food that isn’t expensive to make, isn't too difficult to create, and freezes well; stews, bakes, soups and pasta sauces are perfect.

'It's not you, it's me': Boston bombing survivor mum to have leg amputated

Rebekah DiMartino is going through a break-up. She even wrote a farewell love letter. But it's not to her husband.

What it's like to go through early menopause

In a cruel twist, Carla had been breastfeeding and perimenopausal at the same time. But she's far from the only one to go through menopause early.

Weird pregnancy products

Some pregnancy products come to market and are just awesome. Others just leave you scratching your head.

Restaurant served alcohol to two-year-old

Busy restaurants can be forgiven for getting food and drink orders mixed up from time to time, but not when the confusion leads to a two-year-old being served an alcoholic cocktail instead of the child-friendly beverage they ordered.

Julia Morris tells of miscarriage on a flight

Julia Morris has spoken about the devastation of suffering a miscarriage while on an international flight.

Woman's survival after birth 'a story of two miracles'

A US mother is home and tending to her new baby less than a month after surviving without a pulse for 45 minutes.

Best maternity swimwear and beach cover-ups

Thinking about a tropical babymoon but have nothing to wear? Here are some great swimwear and beach cover-up options for mums-to-be.

Duchess's letter to grieving mum

The Duchess of Cambridge has written to a grieving mum on a "very difficult" day.

 

How many weeks til Christmas?

On your To-Do list

Get the "Santa" shopping done without the kids in tow.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.