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Your EB/EK membership is changing as of tomorrow


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#1 EBeditor

Posted 24 October 2011 - 08:39 AM

There soon will be changes to your Essential Baby and Essential Kids membership.

Tomorrow Tues Nov 8, we will be integrating our membership system with Fairfax Media digital (our parent company) which will allow you to have one login and password across all Fairfax websites, including Essential Baby and Essential Kids.

This is great news, because it means:
- It will be easy to manage your newsletters across EB and all Fairfax Media digital sites
- You'll have the ability to use tools like polls and article commenting on EB and other Fairfax sites
- You can easily enter member-only promotions and competitions.

Here are some questions and answers we have prepared to guide you through the process.

How you login to the forums will change.
Essential Baby and Essential Kids are undergoing some exciting changes and becoming part of the Fairfax Media membership network, our parent company.
Please take note of these important points:
- The login and registration pages will have a fresh new look.
- If you are not already a Fairfax Media digital member, your current Essential Baby login password will continue to work. You will be asked to confirm your details when you login for the first time through the new login screen. Then continue to use the forums as per normal.
- If you are a Fairfax Media digital member (we will make this connection by matching up email addresses), your current Essential Baby login password will not work. Instead, you will be required to login with your Fairfax Media membership details.
-Not sure if you're a Fairfax member? Check the Member Centre here: https://membercentre.fairfax.com.au
- You will still be able to select 'remember me' on the login screen to automatically log you in each time you visit the forums. For security reasons, however, we do not recommend selecting this option if you are using a shared computer.
- The option to login as invisible will no longer be available on the login screen. Instead, you will be able to easily toggle your status from visible to invisible once you are logged in.

Why is this change necessary? What will be the benefits to me?
We are confident that this change is the best step forward and will make your EB/EK membership much more rewarding for you.
As previously mentioned, the benefits include:
- Easy management of newsletters across EB/EK and all Fairfax Media digital sites
- Easy entry to member-only promotions and competitions.
- Upcoming website features such as in-article commenting, polls and reviews.

When are the changes happening?
The change is scheduled for tomorrow nov 8, 2011. There will be minimal downtime and you can continue to use the forums throughout the day. You may be interrupted at some stage during the day asking you to log in to the forums. For these changes to take effect it is important that we ask all members to log in at the time the change is made.

What will happen with my personal data? Who will have access?
Once the change has been made, when you re-visit our forums and login to confirm your details, some of your basic account information will be securely encrypted and moved in to the Fairfax Media member database. This includes your account login details, email address, name, date of birth, postcode and gender. Your details will not be moved across unless you consent to the terms at the time you login and confirm your account information. Fairfax Media has a very strict privacy policy, so your personal data will continue to be safe. You can view the Fairfax Privacy Policy here: http://www.fairfax.com.au/privacy.html

Will my personal data be visible on my forum profile?
No. You can choose which personal information you share with other forum members.

What happens if I don't login to the new system?
If you don't login to the new system after the changes are live, your membership with Essential Baby and Essential Kids will still remain active. However, you will not be able to post on the forums, read member-only forums, enter competitions, and more.

Will I receive any Fairfax communications?

From time to time Fairfax may send you additional offers from our sites. However, Fairfax Media takes your privacy seriously and will not provide your information to third parties unless you give us permission to do so. You can personalise your experience by updating your membership details in the Fairfax Member centre: https://membercentre.fairfax.com.au

Can I still have the same display Name?
Yes. There will be no change to your Display Name on the Essential Baby and Essential Kids forums. Your email address will never be disclosed publically.

Do I need to do anything now?
You will not be required to make any changes until the new membership system is live. You will receive another email when this happens, and any changes will also be posted in this forum.

One thing which would assist the new process is  to ensure your current log-in email address is still active before October 31. You can change this using 'My controls' in the left hand side navigation of this page. After clicking on 'My controls' scroll down until you see the link to 'Change email address'.

If you have any queries regarding your account please contact us.

#2 melaine

Posted 25 October 2011 - 04:34 PM

What if we don't know our Fairfax media password?

#3 Therese

Posted 25 October 2011 - 04:36 PM

There will be a forgotten  password section at the log in page so it is easy to update it original.gif

#4 EBeditor

Posted 25 October 2011 - 07:15 PM

Another question we've been asked is whether you'll be forced to have the same username across websites like RSVP, and the SMH/Age as well as EB.

The answer is NO, your usernames will be able to be set per site. Fairfax will just hold your main account information - email address and password.

#5 jfl

Posted 25 October 2011 - 07:22 PM

Will Fairfax be making any information based on being members or what we do on EB available to advertisers or other companies?

#6 EBeditor

Posted 25 October 2011 - 07:23 PM

QUOTE
Will Fairfax be making any information based on being members or what we do on EB available to advertisers or other companies?


No.

#7 Gone-Country

Posted 25 October 2011 - 07:47 PM

So if someone has a FD membership, that one becomes the primary. (Based on email addresses as mentioned above).

Will the post count and registration details be transferred from the EB account over to the FD one so that a long term EB member that also has a FD account won't look like a newbie when posting with their FD account.

Hope that makes sense.

#8 EBeditor

Posted 25 October 2011 - 07:56 PM

Hi Lisa,

All the info like your username, post count and signature will still be stored on our forum software rather than in Fairfax membership. Fairfax membership will just be the main storage area for your email address and password, then that will be linked to your forum profile which contains all that information, so it is specific to Eb/Ek and not visible if you are in another area of Fairfax.

#9 Gone-Country

Posted 26 October 2011 - 05:07 PM

Thanks Amber.  Makes perfect sense.

#10 Therese

Posted 26 October 2011 - 09:25 PM

Your EB username will always remain the same original.gif

If you are a Fairfax member already you will log in with those details.

#11 Therese

Posted 26 October 2011 - 09:31 PM

You don't sound like a tool at all original.gif. Yes, the email address will link the accounts original.gif

Edited as I missed your other question original.gif. Yes, on the day of the changeover when it comes time to log in you will be asked for your Farifax details.  I am not certain of what day it will be yet though, it will be sometime next week original.gif

#12 I'm Batman

Posted 26 October 2011 - 09:31 PM

Just one thing, please tell me it's not going to cause accessibility issues on iPhones and other portable devices.

#13 Therese

Posted 26 October 2011 - 09:35 PM

QUOTE (BabyJaguar @ 26/10/2011, 10:31 PM) <{POST_SNAPBACK}>
Just one thing, please tell me it's not going to cause accessibility issues on iPhones and other portable devices.


No it shouldn't at all original.gif.

#14 liveworkplay

Posted 26 October 2011 - 09:42 PM

What about if you are automatically logged in my your device? Will you need to log in via the new login system?

(I have no idea what my password for EB actually is!)

#15 Therese

Posted 26 October 2011 - 09:46 PM

Yes you will need to log in via the new system original.gif. The easiest way to know what your password is, will be to change it via the forgotten password link on the left of your screen, in the navigation area. If you do that in the next couple of days it will make the changeover easier original.gif

#16 liveworkplay

Posted 26 October 2011 - 09:49 PM

Thanks, I had to change my email address first, as I dont know what that password is either as it is very very old and I have not logged in for ages. But all sorted now laughing2.gif

#17 Therese

Posted 26 October 2011 - 09:51 PM

Yay original.gif. That's why we wanted to give everyone notice, as we are sure there are lots of old email accounts and forgotten password issues original.gif

#18 liveworkplay

Posted 26 October 2011 - 09:58 PM

Considering this is my 3rd incarnation in 7 years because of such issues, I'm glad you did original.gif

#19 ikt

Posted 27 October 2011 - 02:18 AM

will the forum get upgraded to the latest version?

#20 TK421

Posted 27 October 2011 - 05:42 AM

I have a question.

If you were an animal, what would you be? And why?

#21 brazen

Posted 27 October 2011 - 05:57 AM

what on earth is essential kids?????????!

#22 Therese

Posted 27 October 2011 - 07:45 AM

QUOTE (ikt @ 27/10/2011, 03:18 AM) <{POST_SNAPBACK}>
will the forum get upgraded to the latest version?


An upgrade of the forum software won't be taking place with the new membership changes.  There are plans for a forum upgrade however, but right now we don't know when that will take place original.gif

QUOTE
what on earth is essential kids?????????!


Essential Kids  is our new site.  It provides information and resources for preschoolers, younger kids and older kids as well as entertainment for the whole family. It features topical editorial related to all aspects of parenting and stages of development for kids, as well as free educational worksheets.





#23 EBeditor

Posted 07 November 2011 - 02:17 PM

Bump - this change is happening TOMORROW MORNING original.gif

#24 Katem

Posted 07 November 2011 - 09:27 PM

Sorry
How does it work if DH is already a fairfax member. We share the same email address. I don't want to change his passwords.
Does this make sense?

#25 EBeditor

Posted 07 November 2011 - 09:41 PM

Hi Katem,

The Fairfax password will take priority. Alternatively you can change your email address now on EB before the change takes place, and you will be asked to create a new Fairfax account with that email address tomorrow.




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