Jump to content
Has this happened to anyone ?
5 replies to this topic
Posted 10 November 2019 - 04:27 PM
I was in the US last month and used a ATM to withdraw cash . I used a commonwealth bank travel card account . Anyway halfway through the transaction ( I could hear the machine counting the money) it seemed to seize up and notified me written on the screen that the transaction could not be processed . It had already given back my card so I had been waiting for the cash to come out . Well checked my account and the money had been deducted from my account . It was a ATM in front of a target store . Not linked to a bank . I took the phone number from the machine. Rang them and they could find nothing amiss . No difference in the cash amount and the end of the day . They said it might sort itself out and the money might bounce back .
It didint . It's been a month now and I have completed a dispuit claim with my bank but I can't see how it the ATM owners say everything measures up on their end what will happen ? It's approx $400 so significant amount for me . It of these ATM machines worldwide are not linked to big banks . They make money on the transaction fee . Who is to say this particular company is dodgy . Is it my word against theirs that I actually received the money?.
This happen to a home else and what was the result. The commonwealth bank could only say it would be 'investigated ' investigate what exactly ?
Posted 10 November 2019 - 05:19 PM
Several years ago at LAX. I used my travel insurance to recoup my money, as my bank couldn’t care less.
Posted 10 November 2019 - 05:25 PM
Once this happened to me and the atm gave me extra money. Unsurprisingly it got sorted without me having to do anything.
Posted 10 November 2019 - 06:38 PM
You poor thing, how stressful! This happened to me in London once but the money bounced back automatically within about 3 days. It is actually quite possible your bank will eventually refund it if you pursue the claim- it could take a long time though. Fingers crossed.
Posted Yesterday, 07:03 AM
Actually this exact scenario happened to my parents when they were here in the US visiting me earlier this year. Same Comm bank travel card and same malfunction at a store ATM. My parents did the same as you and lodged the dispute form. From memory it took more than 3 weeks but they got their funds back. Apparently Commbank warn it can take up to 60 days in this scenario. What was the US ATM you used ? Good luck!
Posted Yesterday, 10:15 PM
That happened to me, but here at home. It took the money out of the account, gave my card back, but no money.
I checked later and it had been refunded in my account. It was only about $60, but it had never happened before! I was using my banks own atm though.
I hope you get it sorted!
3 user(s) are reading this topic
0 members, 3 guests, 0 anonymous users
A helicopter or tiger mum, I am not.
We asked a bunch of mums which nappy bags they love the most.
If you're feeling the pressure to host an all-out, over-the-top shindig for your baby's birthday, I hereby grant you permission to throw the rules out the window.
If you're on the hunt for the perfect baby name and don't want a chart-topper like Oliver or Olivia, then do we have the list for you.
Q: My mother and I have always been close, but now that I have a baby, she has not helped out as much as I thought she would.
Breast is best, but mums who can't, or choose not to breastfeed need support too.
Men and women both experience work-family conflict.
Study found babies can recognise foreign languages before birth.
Experts say little Emma is a record breaking baby.
Top 5 Articles
From our network
As the 2017 flu season begins in earnest, here?s what you need to know to protect yourself and baby.
Money might be funny in a rich man's world (or so ABBA told us), but for the rest of us it's a major consideration – particularly before having a baby.
Maternity leave is a special time for you, your partner and your new little bundle. The last thing you want is for financial worries to stand in the way of that joy.
Becoming a parent is full of surprises – not least of all finding out that, for such small beings, babies cause a lot of chaos and expense.
Here are some ideas for getting that budget in shape, ready for being a one income family.
See what names are trending this year.