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Cyber EEZY twist


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#1 Mary S

Posted 14 April 2019 - 09:39 PM

I was wanting a Cybex stroller for so long , casing out all the sales so when Toys R us was closing down, I grabbed one on half price.

It has been the worst decision ever and a total waste of almost $300. The back continually falls backward, with no notice.. so my baby falls backwards and of course cries. I contacted the Aussie distributor , then Cybex online. They eventually sent me a new strap. I replaced the strap, went to use it and straight way my son fell back again. This is so incredibly frustrating. I am not sure what I can do though. The store doesn't exist any more... I did heaps of research on Cybex and it is a reputable brand..or so I thought.

Does any one know what I can do? anyone had this problem?




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