Jump to content
Late payment charge
7 replies to this topic
Posted 28 February 2013 - 11:53 AM
Is it a norm for child care centre to charge admin charge if you did not make the fees payment 2 weeks in advance?
I was overseas and was not able to make the payment (since the bill came when I was overseas and I have no access to my internet banking). Came back and make the payment the day before his class started. I even apologise for this but the childcare still make me pay an admin charge.
Probably it was my fault also as I did not set an advance payment before I went off. I asked them to give me a chance since it is my first time. But it is a big NO.
I understand the rule is there to ensure parents do not delay paying their fees all the time but for my case it was something that I overlooked and not that I did it on purpose.
It was the first time that I was ever late. I had been on time all the while and make payment in full. They can give me a chance at least and penalise me if I do it again the next time.
They are so strict and told me I can complain to family assistance plan. It is something not set by them but by the govt.
Just like to understand how does the child care system works here as I am new to this country. They follow by the books and not negotiable at all or it is just my childcare?
Posted 28 February 2013 - 12:00 PM
I don't believe there is any charge by family assistance, and that it is a charge from the day care. You should have been given their enrolment T&Cs when you booked your sn in, does it refer to the fee there?
In that case, you have agreed that you paid late, and it was your fault, so I don't see why they would not charge it.
Posted 28 February 2013 - 12:18 PM
If they have stated the late fees on their T&Cs, then they can charge you if you were late paying. The might be nice and wave it but they don't have to, not matter what your reason is.
Posted 28 February 2013 - 12:45 PM
I think you're up for it, as you say you could have set it up and childcare fees are the same each time you use them. I set everything up to be paid in the future before we go overseas.
Posted 03 March 2013 - 09:32 PM
heres the problem...
What happens usually ( and not saying you but usually) is that the first time parents sing a big song and dance about how it doesnt usually happen and daycare backs down, next time parent is a little bit tight for money and goes 'well i'll just pay that one next week' and so on and so on and next thing you know all the payments are never on time.
Again not saying you will do this but it does happen extremly often.
There are costs involved if you dont pay on time. I am not a centre i am a FDC mum and I can tell you if parents are late paying me then my options are put MY bills on a credit card ( and incur interest) or be late paying my bills. So why shouldnt i charge you to at least discourage you from doing it if I'm going to incur costs?
I always say to people looking to set up FDC to start as you mean to go on and if there is one thing you dont be lenient on its fee's. I will overlook parents who occassionally have to pick up late or drop off early. But fee's never.
Posted 03 March 2013 - 09:36 PM
Our preschool charges a late fee too, I think it is $10 or $20 for each week you are late. Or maybe each day you are late I don't know I've never paid them late! But I agree with it, I want the staff looking after my kid not chasing up tardy fee payers.
Posted 08 March 2013 - 09:29 PM
Completely agree charlottesmum04 , though wish I had thought of adding a late fee earlier .Its probably my most annoying issue with doing FDC being paid late and sometimes has ment scrimping together to feed my own daughters .
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
As most parents know, finding time for sex post-kids is one of life's not-so-little challenges.
Kids birthday parties sound fun in the abstract but the reality is they often end up an introverts worst nightmare – forced social interaction in the name of good parenting.
A 92-year-old Canadian woman has become a great-great-great grandmother this week after the family welcomed a baby boy.
Simply put the pram brake on, set the wheels on top of the Pramrolla, plug it in and off they go ... or so they think.
Pop superstar Beyonce on Thursday released a slew of photos of herself posing pregnant and nude.
A Singaporean mum of two has spoken about her humiliation at the hands of German airport security guards who ordered her to prove she could breastfeed.
Child-proofing tips that will ensure your home remains a safe haven for curious toddlers and babies on the move.
When the couple conceived their first human child they came under enormous pressure to give up their dogs.
A bereaved mother has spoken about her decision to take her daughter's body home to spend time as a family before her funeral.
A note posted by a US daycare facility has urged parents to get off their phone when collecting their children:
We've all been there – you need to hold the baby, but you also need to eat.
Nameberry has crunched the numbers, predicting which monikers will see a rise in 2017.
Five years ago firefighter Marc Hadden took an emergency call that changed his life.
A British safety blogger has shared a graphic photo of the damage a seatbelt can do in a car accident in a bid to persuade more parents to use rear-facing car seats for as long as possible with their kids.
Now that's a good way to start the new year.
It's such a neat idea for those living in high density apartment blocks where children may struggle to get enough physical activity.
The lightweight and compact Bugaboo Bee has been on the scene for a decade now.
It is okay to be worried, nervous, anxious, in love and happy all at the same time.
Top 5 Articles
There is less of a focus on fine motor skills, but they're just as important as others. (SPONSORED)
There are at least five other compelling reasons to get musical around your toddler. (SPONSORED)
Free ticket offer