Jump to content
Late payment charge
7 replies to this topic
Posted 28 February 2013 - 11:53 AM
Is it a norm for child care centre to charge admin charge if you did not make the fees payment 2 weeks in advance?
I was overseas and was not able to make the payment (since the bill came when I was overseas and I have no access to my internet banking). Came back and make the payment the day before his class started. I even apologise for this but the childcare still make me pay an admin charge.
Probably it was my fault also as I did not set an advance payment before I went off. I asked them to give me a chance since it is my first time. But it is a big NO.
I understand the rule is there to ensure parents do not delay paying their fees all the time but for my case it was something that I overlooked and not that I did it on purpose.
It was the first time that I was ever late. I had been on time all the while and make payment in full. They can give me a chance at least and penalise me if I do it again the next time.
They are so strict and told me I can complain to family assistance plan. It is something not set by them but by the govt.
Just like to understand how does the child care system works here as I am new to this country. They follow by the books and not negotiable at all or it is just my childcare?
Posted 28 February 2013 - 12:00 PM
I don't believe there is any charge by family assistance, and that it is a charge from the day care. You should have been given their enrolment T&Cs when you booked your sn in, does it refer to the fee there?
In that case, you have agreed that you paid late, and it was your fault, so I don't see why they would not charge it.
Posted 28 February 2013 - 12:18 PM
If they have stated the late fees on their T&Cs, then they can charge you if you were late paying. The might be nice and wave it but they don't have to, not matter what your reason is.
Posted 28 February 2013 - 12:45 PM
I think you're up for it, as you say you could have set it up and childcare fees are the same each time you use them. I set everything up to be paid in the future before we go overseas.
Posted 03 March 2013 - 09:32 PM
heres the problem...
What happens usually ( and not saying you but usually) is that the first time parents sing a big song and dance about how it doesnt usually happen and daycare backs down, next time parent is a little bit tight for money and goes 'well i'll just pay that one next week' and so on and so on and next thing you know all the payments are never on time.
Again not saying you will do this but it does happen extremly often.
There are costs involved if you dont pay on time. I am not a centre i am a FDC mum and I can tell you if parents are late paying me then my options are put MY bills on a credit card ( and incur interest) or be late paying my bills. So why shouldnt i charge you to at least discourage you from doing it if I'm going to incur costs?
I always say to people looking to set up FDC to start as you mean to go on and if there is one thing you dont be lenient on its fee's. I will overlook parents who occassionally have to pick up late or drop off early. But fee's never.
Posted 03 March 2013 - 09:36 PM
Our preschool charges a late fee too, I think it is $10 or $20 for each week you are late. Or maybe each day you are late I don't know I've never paid them late! But I agree with it, I want the staff looking after my kid not chasing up tardy fee payers.
Posted 08 March 2013 - 09:29 PM
Completely agree charlottesmum04 , though wish I had thought of adding a late fee earlier .Its probably my most annoying issue with doing FDC being paid late and sometimes has ment scrimping together to feed my own daughters .
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
To celebrate Essential Baby reaching half a million Facebook fans, we have a Mountain Buggy Swift to giveaway to a lucky fan.
You're out shopping with your little one and they're incessantly whining that they want a treat. It's easy to say no ... the first time, at least.
A jacket similar to the one found with the remains of a brutally murdered little girl in South Australia has been identified on eBay.
Shelley Parker had to keep driving buses until the date her baby was due and will have to rush back to work at the end of this week after being denied paid parental leave on a "technicality".
It has to be the most original way ever of promoting a children's book donation day.
Some parents who conceived through a sperm donor will be wary of telling the child, while others prefer to deal with it early on. But recent research suggests it makes little difference either way.
We've probably all seen a passed-out bridesmaid at one wedding or another, but it usually happens towards the end of the night.
Pregnant TV meteorologist Katie Fehlinger has hit back at haters who called her a "sausage in casing".
I didn't want to say anything negative to my pregnant friend, but I wish I'd been more honest.
Harper had seen rain from the comfort of indoors before, but had never had the pleasure of being outside and experiencing it first hand.
Many people suppose that it must be much more tiring to have a baby in middle age, but all the mothers in the playground look exhausted, whatever their age.
An American reality TV star has been busted with a cheating website account, according to US media.
A little girl is more alert and starting to talk after being hit by a car a week ago, but still faces a long recovery.
Q: My almost-3-year-old is starting to figure out that he can lie when asked if he ripped the book, threw the food, hit his brother, etc. Totally normal, I know. How do we respond?
A mum-to-be experiences the frustration of dealing with Centrelink, myGov and everything in between.
Singer Kelly Clarkson has announced she is pregnant with her second child during a concert in Los Angeles.
At least three sites are republishing Ashley Madison's user data on the public-facing internet.
There are a fair few ways to distract yourself and beat pains while in labour, but it's probably a rare woman who chooses her dance her way through it.
Baby Jacob, whose photo of him born at just 27 weeks was deemed 'too graphic' for a fundraising site, has died.
Niall Pilkington's death last summer apparently raised little alarm in Bellefontaine, Ohio. Tragic accidents happen, after all.
When a group of researchers studied nearly 3500 mothers and their babies, they noticed a curious pattern.
Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.
Top 5 Articles
Thirty seconds was all it took to turn a shopping trip into my worst nightmare.
George has overtaken William in the official rankings of most popular British baby names - and Game of Thrones is still having an impact on parents.
What's more important, a baby or a baseball? That's a question this dad seems to struggle with.
It's not often you hear the words labour and luxury in the same sentence but for some, a 5-star start to parenthood is exactly what they seek. And with a number of private hospitals now offering packages which include a post-birth stay at a sumptuous first class resort, many mums are choosing to recover in style.
Most women carry a smidge of baby weight after giving birth. If you're lucky enough to have an older child in the house, they can keep you on track with your weight loss goals.
Is it too soon to be reading to my two-month-old son? If not, what should I read?
Sibling rivalry is an act of competition, but if your children feel involved and special, this type of jealousy will be minimised.
I remember when I was trying to decide if I could combine motherhood and furthering my university education.
To celebrate dads and families, we are giving away a Picos Pack from Pacapod Australia filled with a few extra goodies ENTER NOW
A mother has had a frantic race to the hospital after her daughter was hit by a car, just four weeks after her infant son died.
A six-month-old baby girl is trapped in the Thai capital in a bitter custody wrangle between her Thai surrogate mother and her biological father.
A mother of six has been denied access to IVF treatment in order to have another child over concerns about her parenting skills.
Exhausted parents from around the world are singing the praises of a "miracle" book which promises to put even the most restless child to sleep in just minutes.
Parenthood can make you feel bad, but you're not alone.
The British royal family criticized paparazzi on Friday for what it called their increasingly dangerous attempts to photograph young Prince George.
"Anti-vaxxers" face not being able to send their children to childcare centres or kindergarten if they refuse to have them immunised.
Giving birth in a hospital surrounded by medical experts is tough enough, but some women deliver babies without a clean sheet to lie on.
When their son Jacob was born at just 27 weeks, Christina and Jeff Hinks were thrown into an uncertain world.
Bugaboo sure likes to keep things fresh, and with the Australian spring/summer season coming up, there are two new Bugaboo pram releases.
Mum's room or their own room? Cot or bassinets? Deciding where twins will sleep can be tricky.
Get your free ticket to The Essential Baby & Toddler Show and save $20 - register online now!