Jump to content

Child Support- info required!


  • Please log in to reply
15 replies to this topic

#1 bryce's-mummy

Posted 27 February 2013 - 04:34 PM

I have recently gone onto a parenting payment (single) and Centrelink told me that I only had 28 days to apply for child support from my ex. I called up the child support office today and I had a lady explain to me to NOT to apply until 13 weeks had almost passed. She said that as soon as I apply then CL will cut my rate of FTB and parenting payment (which I did know about). So she said that I am better off to get maximum entitlements and that this was the way to go about it. I am not sure why CL told me 28 days??? They did send me a letter today though which does stipulate a date that I need to apply for child support by- and this is around the 13 week mark.

Does this sound right? What should I do?
Also, if I do take this advice and NOT apply until just before the 13 weeks are over, will my ex need to back-pay child support from the day we separated?
Or, am I better off receiving whatever I get from centrelink with child support (like when you work they deduct money off you but you always end up that little bit better off)?

Confused now!



#2 Guest_Sunnycat_*

Posted 27 February 2013 - 06:26 PM

No idea, but am bumping this up for you.

#3 bryce's-mummy

Posted 27 February 2013 - 06:29 PM

thanks I have also placed this in the one parent families section. I am hoping that someone knows about this!!

#4 ~Elphaba~

Posted 27 February 2013 - 06:30 PM

It won't be backdated. The rest I can't help with.

#5 jossy

Posted 27 February 2013 - 06:51 PM

You've been given a lot of incorrect information!

You do have 13 weeks to get child support sorted.  After that your FTB A will reduce to base rate only and you lose rent assistance as well (not sure if you are applying or are entitled to this) if it hasn't been sorted.  It can take some time to get organised so I would be starting the process now.

It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies.

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.  

Get it started now.  I'm ex-Centrelink staff and the number of customers who had their FTB reduced because CSA hadn't gotten their act together was relatively high.  All of the above comments are of course assuming your ex will pay what he's supposed to on time.

#6 hiddensecrets

Posted 27 February 2013 - 07:01 PM

If your centrelink gets cut but he doesnt pay you can also go onto what they call dispersement method.  It is where you get FTB as if you do not get child support.  Yes, if he pays you will get a debt but it is never more than what you have gotten in child support.  I am on this method as my ex never pays.  I would get child support started asap if I were you.

#7 bryce's-mummy

Posted 27 February 2013 - 09:10 PM

QUOTE (jossy @ 27/02/2013, 07:51 PM) <{POST_SNAPBACK}>
It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies....

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.


I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

#8 hiddensecrets

Posted 27 February 2013 - 10:36 PM

QUOTE (bryce's-mummy @ 27/02/2013, 07:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

Do you want me to ask my sister if her single parenting payments are different based on child support or just her FTB?  I am happy to do that for you.....

#9 roses99

Posted 27 February 2013 - 10:47 PM

No advice, but sorry to hear that your marriage has broken up.

I've followed you on EB and have some knowledge of what you've been through - I hope this is a fresh start for you all and that your separation allows you the breathing space you so badly need.



#10 jossy

Posted 27 February 2013 - 10:56 PM

QUOTE (bryce's-mummy @ 27/02/2013, 10:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.


No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints

#11 Lori-SBB

Posted 27 February 2013 - 11:01 PM

First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.  



#12 Changes

Posted 27 February 2013 - 11:07 PM

QUOTE (jossy @ 27/02/2013, 07:51 PM) <{POST_SNAPBACK}>
You've been given a lot of incorrect information!

You do have 13 weeks to get child support sorted.  After that your FTB A will reduce to base rate only and you lose rent assistance as well (not sure if you are applying or are entitled to this) if it hasn't been sorted.  It can take some time to get organised so I would be starting the process now.

It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies.

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.  

Get it started now.



  Follow this advice, it's good.

Child maintenance only affects your FTBA and RA.  PPS is NOT affected by child maintenance.

#13 hidingaway

Posted 27 February 2013 - 11:20 PM

I agree with everything Jossy said.
The only income that will affect your PPS, is *YOUR* taxable income. Child support does not form part of your taxable income (your ex will have already paid taxes on it).

Child support will only affect FTB-A. At the end of financial year, the child support I got from my ex increased, I can't remember by how much, I think it was $20 per fortnight, because that increased, my FTB-A rate decreased, by about half (so about $10), so I'm $10 better off per fortnight.

Definitely apply for child support sooner rather than later, you will be financially better off.

#14 Spa Gonk

Posted 27 February 2013 - 11:41 PM

I am another who thinks you got given dodgy information.  Centrelink gives you a period of time to claim maintenance before it affects your payment.  This is because for some people separating is really traumatic and they can be just unable to organise maintenance in the early days, particularly if they have police matters to attend to, unstable housing etc.

Also, for some people their circumstances are more complicated.  There may be violence, reservations about claiming or difficulties with their ex partner, which makes decisions what to do about maintenance even more complicated.  Or sometimes the process takes a while and you may find you need to provide some information to CSA or get some paperwork in that you might find takes a bit of time.  What if you wait for 13 weeks and then need to apply a child birth certificate or something that takes a few weeks to get?

So basically the time frames are there to give people a bit of leeway and adequate time to complete the process, not to get a financial advantage for a few weeks.

I also agree with Jossy about child support only affecting CSA.  I don't know a lot about the payment side.  However, I do think if you are 'losing' payments, you will be better off financially.  There is an income free area for maintenance, so basically the first amount of maintenance you receive ( for example $100 but I know this is not right) does not affect your payment.  And then anything over the stipulated amount reduces your payment by a certain amount, but not for a dollar.  So say it reduces by 50% and you get $200 maintenance a fortnight.  Then your payment would be reduced by $50, yet you get an extra $200 from child support and are actually $150 ahead.

Sorry I don't know exact figures, and this time of night when I am feeding the baby I don't have a chance to look them up!  I figure you get the idea.  Definitely complain.  Their job is to help you to collect maintenance.  And I imagine you need to know your regular income from Centrelink and child support as soon as possible for budgeting purposes.

#15 bryce's-mummy

Posted 28 February 2013 - 12:39 PM

QUOTE (jossy @ 27/02/2013, 11:56 PM) <{POST_SNAPBACK}>
No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints


Thank you for that info. It was CL that told me maintenance would affect my PPS- not CSA.
But I called today and spoke to a superviser- I asked her to listen to yesterdays call. She got quite defensive saying that they work "case by case" and I may have misinterpreted what was said etc. No way did I misinterpret anything!! I was so angry. Just listen to the damn call!!

QUOTE (Lori-SBB @ 28/02/2013, 12:01 AM) <{POST_SNAPBACK}>
First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.


I am getting rent assistance (and have been for many many years). I am getting the highest amount at the moment ($141 p/f). I worked out that ex-DH will probably have to pay $70 per week but it could be as little as $50. Not sure how that will affect CL payments though.

#16 jossy

Posted 28 February 2013 - 05:48 PM

Yes I know it was CL that gave you the wrong info - I would have been even more up in arms if CSA even mentioned it!  lol......  Not every call is recorded or assessed by a supervisor.  You really are better off putting your complaint in writing via the link in my previous post or by email.  Complaints, believe it or not, are actually taken very seriously and you will get a call to discuss it.  I would also include details of you conversation with the crappy supervisor today.

Check the online calculator to see what impact maintenance will have on your payments.  It's not 100% accurate but is pretty good.  Here's the link: Rate Estimator

I hope you got a chance to call CSA today and got the ball rolling.  The sooner the better!





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Tot meets his heroes, falls apart with excitement

Two-year-old Quincy finished his potty training last week, and as part of his reward he was able to meet his idols.

Beautiful in our eyes: Georgia's story

I will never deny the fact that grief has a place when you give birth to a child who brings a set of circumstances very different to what you imagined. Because for nine months, I thought I knew my Georgie.

'It's been phenomenal': widower dad of quads thankful for support

There was nothing Erica and Carlos wanted more than a baby.

Vin Diesel names daughter after actor Paul Walker

The actor said there was "no other person" he was thinking about when he chose the name.

How midwives can help women who experience domestic violence

More than half of women who live with abusive partners experience violence during pregnancy.

Mum describes giving birth during Cyclone Pam

A new mother was told she must flee Port Vila hospital with her baby as Cyclone Pam bore down.

6 signs you're done having babies

There were a few signs I'm never going back to the land of maternity jeans, breast pumps and bassinets.

Marta Dusseldorp reveals breastfeeding cost her an acting job

Australian actress Marta Dusseldorp has revealed she was forced to withdraw from a Sydney Theatre Company production because a director did not approve of her breast feeding.

Female celebs (or their babies) with traditionally male names

Looking for a name that's a little bit different for a girl? Turn to names that have been traditionally used for males, as these celebs (or their parents) did.

'If you're anti-immunisation ... take a look at this picture of my son'

Greg Hughes is "an absolute shell of a man" as he and his wife Catherine struggle to come to terms with the loss of their newborn son Riley to whooping cough.

How an extrovert can raise an introvert

Introverts are often misunderstood as shy, and sometimes even rude. A timid child can be difficult to build rapport with, but it's important we nurture their sensitive natures.

Sheryl Sandberg's advice

'Choreplay': Help out at home to get more sex, Sandberg tells men

Forget foreplay. The new and improved route to intercourse is "choreplay" - it's good for your spouse, good for your house, and comes with the imprimatur of feminist du jour Sheryl Sandberg.

How to play with your baby

The first time your child learns a new skill at playtime is very exciting - for both you and your baby! Play is important to your child's development for a variety of reasons - here are some simple ideas for you to try at home.

I'm a single mother by choice

For me, being the best mother I can be means being a mum alone, at least for now. Thinking of my friends with inadequate partners, I wonder why more people don’t choose single motherhood.

Awkward wedding photos

Weird poses, surprise photobombs, bizarre editing: these are the wedding photos that should have never seen the light of day.

Four-week-old baby Riley Hughes dies of whooping cough

The mother of a four-week-old Perth baby who died after contracting whooping cough says her family has been left devastated by the loss of her "gorgeous, sweet" son.

Win a Ben & Holly's Little Kingdom prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, we are giving away five DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Oh boy! Video shows family's reaction to baby surprise

Little Peyton Williams thought she was getting a baby sister named Charlee. But the two-year-old has had to settle for a doll dressed in pink after her baby "sister" turned out to be a boy.

How to help build up your baby's immune system

We all know that having a strong immune system is the best way to stay healthy – but what can we do to help it along?

'Nick, you need to call an ambulance': home birth mum's tragic death

A Melbourne mum who died after the home birth of her baby pleaded with her husband to call an ambulance because she felt she was going to die, the Victorian Coroners Court has heard.

When dads believe their baby doesn't 'like' them

Q: My two-month-old baby doesn't like me. He's perfectly content with my wife, but when I try to hold him, he gets upset and cries. I've backed off a little, thinking that he just needs a little time to get used to me, but that doesn't seem to be working. I'm starting to think I'm just not a very good dad. Is it too late for me to build a relationship with my baby?

When was the last time a stranger praised your parenting?

Wouldn’t it be great to get some nice feedback every now and then? After all, everyone likes to hear positive praise, particularly when it comes to parenting.

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

15 names on the verge of extinction

If you're looking to revive an older name, or don’t want anything near the top 1000 list, check out these rare monikers for your unique baby.

5 characteristics of great dads

It’s great to see a generation of dads who are more actively involved with caring, nurturing and loving their kids.

Why doesn't Australia have more breast milk banks?

When there’s no question that milk banks are important, why don’t we have more of them in Australia?

Carrie Bickmore announces birth of daughter

Television personality Carrie Bickmore has given birth to her second child.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Win one of 5 Cadbury Easter Hampers

With Easter fast approaching, Cadbury are giving away 5 Cadbury Easter Hampers. Enter Now!

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Win a Ben & Holly's Little Kingdom and Peppa Pig prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, Essential Baby and Entertainment One are giving away five bumper DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

The place just for dads of multiples

When a couple discovers they're expecting multiples, the dad can sometimes be almost forgotten in all the excitement and preparation. But one group offers a space just for dads of twins and higher-order multiples.

Brave mum calls for domestic violence law reform

A brave mum of two has shared details of the harrowing attacks she suffered at the hands of her partner in a bid to help other victims of domestic violence.

Why I had the new test for Down syndrome

Early last year I turned 35, and having just found out I was pregnant, I opted to have the new test for Down syndrome.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

2015: the year of the sheep

According to the Chinese zodiac, babies born in the year of the sheep are creative and enjoy spending quiet time with their own thoughts.

Breakthrough genetic testing now available in Australia

Pregnant women will for the first time have access to locally analysed, accurate, non-invasive pre-natal genetic testing when the first Australian clinic to offer the services opens its doors next week.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

Family kicked off flight after toddler seatbelt drama

An entire family was kicked off a Cathay Pacific flight when a misbehaving toddler refused to put his seatbelt on.

Stolen baby found after 17 years

A baby stolen from her mother's arms shortly after birth has been found through an astonishing coincidence.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Sign up now!

30 days of #PlayIQ challenge

Receive a daily email from Essential Baby during April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.