Jump to content

Child Support- info required!


  • Please log in to reply
14 replies to this topic

#1 bryce's-mummy

Posted 27 February 2013 - 04:34 PM

I have recently gone onto a parenting payment (single) and Centrelink told me that I only had 28 days to apply for child support from my ex. I called up the child support office today and I had a lady explain to me to NOT to apply until 13 weeks had almost passed. She said that as soon as I apply then CL will cut my rate of FTB and parenting payment (which I did know about). So she said that I am better off to get maximum entitlements and that this was the way to go about it. I am not sure why CL told me 28 days??? They did send me a letter today though which does stipulate a date that I need to apply for child support by- and this is around the 13 week mark.

Does this sound right? What should I do?
Also, if I do take this advice and NOT apply until just before the 13 weeks are over, will my ex need to back-pay child support from the day we separated?
Or, am I better off receiving whatever I get from centrelink with child support (like when you work they deduct money off you but you always end up that little bit better off)?

Confused now!



#2 Guest_Sunnycat_*

Posted 27 February 2013 - 06:26 PM

No idea, but am bumping this up for you.

#3 bryce's-mummy

Posted 27 February 2013 - 06:29 PM

thanks I have also placed this in the one parent families section. I am hoping that someone knows about this!!

#4 ~Elphaba~

Posted 27 February 2013 - 06:30 PM

It won't be backdated. The rest I can't help with.

#5 jossy

Posted 27 February 2013 - 06:51 PM

You've been given a lot of incorrect information!

You do have 13 weeks to get child support sorted.  After that your FTB A will reduce to base rate only and you lose rent assistance as well (not sure if you are applying or are entitled to this) if it hasn't been sorted.  It can take some time to get organised so I would be starting the process now.

It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies.

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.  

Get it started now.  I'm ex-Centrelink staff and the number of customers who had their FTB reduced because CSA hadn't gotten their act together was relatively high.  All of the above comments are of course assuming your ex will pay what he's supposed to on time.

#6 hiddensecrets

Posted 27 February 2013 - 07:01 PM

If your centrelink gets cut but he doesnt pay you can also go onto what they call dispersement method.  It is where you get FTB as if you do not get child support.  Yes, if he pays you will get a debt but it is never more than what you have gotten in child support.  I am on this method as my ex never pays.  I would get child support started asap if I were you.

#7 bryce's-mummy

Posted 27 February 2013 - 09:10 PM

QUOTE (jossy @ 27/02/2013, 07:51 PM) <{POST_SNAPBACK}>
It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies....

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.


I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

#8 hiddensecrets

Posted 27 February 2013 - 10:36 PM

QUOTE (bryce's-mummy @ 27/02/2013, 07:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

Do you want me to ask my sister if her single parenting payments are different based on child support or just her FTB?  I am happy to do that for you.....

#9 roses99

Posted 27 February 2013 - 10:47 PM

No advice, but sorry to hear that your marriage has broken up.

I've followed you on EB and have some knowledge of what you've been through - I hope this is a fresh start for you all and that your separation allows you the breathing space you so badly need.



#10 jossy

Posted 27 February 2013 - 10:56 PM

QUOTE (bryce's-mummy @ 27/02/2013, 10:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.


No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints

#11 Lori-SBB

Posted 27 February 2013 - 11:01 PM

First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.  



#12 hidingaway

Posted 27 February 2013 - 11:20 PM

I agree with everything Jossy said.
The only income that will affect your PPS, is *YOUR* taxable income. Child support does not form part of your taxable income (your ex will have already paid taxes on it).

Child support will only affect FTB-A. At the end of financial year, the child support I got from my ex increased, I can't remember by how much, I think it was $20 per fortnight, because that increased, my FTB-A rate decreased, by about half (so about $10), so I'm $10 better off per fortnight.

Definitely apply for child support sooner rather than later, you will be financially better off.

#13 Spa Gonk

Posted 27 February 2013 - 11:41 PM

I am another who thinks you got given dodgy information.  Centrelink gives you a period of time to claim maintenance before it affects your payment.  This is because for some people separating is really traumatic and they can be just unable to organise maintenance in the early days, particularly if they have police matters to attend to, unstable housing etc.

Also, for some people their circumstances are more complicated.  There may be violence, reservations about claiming or difficulties with their ex partner, which makes decisions what to do about maintenance even more complicated.  Or sometimes the process takes a while and you may find you need to provide some information to CSA or get some paperwork in that you might find takes a bit of time.  What if you wait for 13 weeks and then need to apply a child birth certificate or something that takes a few weeks to get?

So basically the time frames are there to give people a bit of leeway and adequate time to complete the process, not to get a financial advantage for a few weeks.

I also agree with Jossy about child support only affecting CSA.  I don't know a lot about the payment side.  However, I do think if you are 'losing' payments, you will be better off financially.  There is an income free area for maintenance, so basically the first amount of maintenance you receive ( for example $100 but I know this is not right) does not affect your payment.  And then anything over the stipulated amount reduces your payment by a certain amount, but not for a dollar.  So say it reduces by 50% and you get $200 maintenance a fortnight.  Then your payment would be reduced by $50, yet you get an extra $200 from child support and are actually $150 ahead.

Sorry I don't know exact figures, and this time of night when I am feeding the baby I don't have a chance to look them up!  I figure you get the idea.  Definitely complain.  Their job is to help you to collect maintenance.  And I imagine you need to know your regular income from Centrelink and child support as soon as possible for budgeting purposes.

#14 bryce's-mummy

Posted 28 February 2013 - 12:39 PM

QUOTE (jossy @ 27/02/2013, 11:56 PM) <{POST_SNAPBACK}>
No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints


Thank you for that info. It was CL that told me maintenance would affect my PPS- not CSA.
But I called today and spoke to a superviser- I asked her to listen to yesterdays call. She got quite defensive saying that they work "case by case" and I may have misinterpreted what was said etc. No way did I misinterpret anything!! I was so angry. Just listen to the damn call!!

QUOTE (Lori-SBB @ 28/02/2013, 12:01 AM) <{POST_SNAPBACK}>
First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.


I am getting rent assistance (and have been for many many years). I am getting the highest amount at the moment ($141 p/f). I worked out that ex-DH will probably have to pay $70 per week but it could be as little as $50. Not sure how that will affect CL payments though.

#15 jossy

Posted 28 February 2013 - 05:48 PM

Yes I know it was CL that gave you the wrong info - I would have been even more up in arms if CSA even mentioned it!  lol......  Not every call is recorded or assessed by a supervisor.  You really are better off putting your complaint in writing via the link in my previous post or by email.  Complaints, believe it or not, are actually taken very seriously and you will get a call to discuss it.  I would also include details of you conversation with the crappy supervisor today.

Check the online calculator to see what impact maintenance will have on your payments.  It's not 100% accurate but is pretty good.  Here's the link: Rate Estimator

I hope you got a chance to call CSA today and got the ball rolling.  The sooner the better!





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

What you need to know about ovulation tests

Most people who are trying to get pregnant know that the best time to conceive is in the few days after ovulation.

Surviving a miscarriage at sea

A cruise with your family is among the most absurd settings for a miscarriage, but it is certainly not the worst.

Mum of three denied tubal ligation because she's 'too young'

A 22-year-old woman who is pregnant with her third child has had her requests for a tubal ligation denied because doctors believe she is too young.

Slapped cheek syndrome a danger for pregnant women

When a pregnant woman is infected, the likelihood that her foetus will be infected is about 50 per cent.

The signs and symptoms of ovulation

If you're hoping to conceive, one of the most important things you need to know about is ovulation.

We all know 'mum guilt' - but what about 'dad guilt'?

I remember the first time I felt mum guilt, within days of having my first child. The feeling was so intense I rang my own mum to debrief, hoping she'd tell me I wouldn't feel this way very often.

Kristen Bell urges mums to be their own superhero

When it comes to motherhood, actress Kristen Bell is her own superhero and she thinks other mums should be too.

Pram review: GB Pockit travel stroller

In a world of ever-shrinking gadgets, it's no surprise prams are getting smaller. We put the record-holding GB Pockit through its paces.

The beautiful Bombol Bouncer is back

The gorgeous Bombol Bouncer is back - and boasts two chic new colours to boot.

Gadgets and accessories for wine lovers

Looking for a gift for the wine lover in your life - or just something for yourself?

Free ticket offer

Pinky Mckay joins us again at the Essential Baby & Toddler Show presented by Blackmores with her expert baby settling advice. Register now for your free ticket.

The adventure doesn't have to stop: here's how to travel with baby

The best part about our outdoor adventures? It makes my husband and I better parents, since we're happier while adventuring.

Woman crashes car to save mum and baby's life

A good samaritan saved a mother and baby from being seriously injured by crashing her own car into theirs.

Should you tell your boss about your postnatal depression?

Returning to work after having a baby can be daunting, and when you're experiencing postnatal depression or anxiety it can seem even more overwhelming.

TV noise can slow toddler word learning, study finds

Background noise from the radio or TV might be making it harder for your toddler to learn learn new words.

Teresa Palmer on her molar pregnancy and 'unsexy' conception

Teresa Palmer is basking in pregnancy glow as she awaits the arrival of her new baby.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

What's hot on EB

For the festival lover in all of us

Pre-book & Save 50%. Get your tickets now for Kidtopia Festival. 7-9 October 2016 Parramatta Park, Sydney.

Why drinking water can be deadly for babies

H2O is one of the necessities of life, but for babies a seemingly harmless amount of water can be fatal.

5 ways having a baby is different when you have older children

So much parenting advice is geared towards having your first baby, but what's it like having a baby when you already have children?

You can now make your own plush Falkor

Fans of The NeverEnding Story – of which there are certainly plenty – went crazy for these plush Falkors when they first went on sale last year.

Baby steps

10 things that will actually happen after having a baby

I thought I had prepared myself for motherhood. Then my baby girl arrived and knocked everything flat.

Having a baby: expectations vs reality

People love to warn you about what to expect when having a baby, but they can be way off when it comes to the reality.

Are we having fun yet? Thinking positively as a parent

Motherhood is wonderful ... except when it sucks.

The adorable smile of a baby seeing his mum clearly for the first time

There is no doubt seeing their child smile for the first time is an unforgettable moment for parents everywhere.

When breastfeeding doesn't go with the flow

Breast is best, except when it's not. And in our case, it most definitely wasn't.

'If you don't vaccinate your kids you're a bloody idiot'

The photos are heartbreaking and almost too difficult to look at, but Kayley Burke is begging other parents to take notice.

Why pregnant women should eat chocolate

In news that will make expectant mums jump for joy - and reach for a block of Cadbury - scientists have revealed chocolate could provide health benefits during pregnancy.

The baby born with an incredible head of hair

If you're in any way challenged in the follicle department, prepare to feel a jolt of envy - at a two-month-old baby.

The push for Medicare to fund lactation consultants

While meeting with a lactation consultant can make an enormous difference to a new mother, it's not a service that is available through the public health system.

Parents, this is how to cut grapes to avoid choking

One mum has learnt a harrowing lesson about the best way to cut grapes to make it safe for toddlers and little kids to eat.

Three truths about C-section mums

Lately I've been thinking about the caesarean stories and the brave women who birth their children with strength and beauty.

Help! My baby will only sleep in my arms

It's stressful to be the one who is holding your baby most of the day, but it's even more stressful to wonder, 'am I doing something wrong? Or am I creating bad habits?'

 

Free ticket offer

Essential Baby & Toddler Show - Sydney

The Essential Baby & Toddler Show, presented by Blackmores, will be held in Sydney on 23-25 September. Register for your free ticket now to save $20!

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.