Jump to content

Child Support- info required!


  • Please log in to reply
15 replies to this topic

#1 bryce's-mummy

Posted 27 February 2013 - 04:34 PM

I have recently gone onto a parenting payment (single) and Centrelink told me that I only had 28 days to apply for child support from my ex. I called up the child support office today and I had a lady explain to me to NOT to apply until 13 weeks had almost passed. She said that as soon as I apply then CL will cut my rate of FTB and parenting payment (which I did know about). So she said that I am better off to get maximum entitlements and that this was the way to go about it. I am not sure why CL told me 28 days??? They did send me a letter today though which does stipulate a date that I need to apply for child support by- and this is around the 13 week mark.

Does this sound right? What should I do?
Also, if I do take this advice and NOT apply until just before the 13 weeks are over, will my ex need to back-pay child support from the day we separated?
Or, am I better off receiving whatever I get from centrelink with child support (like when you work they deduct money off you but you always end up that little bit better off)?

Confused now!



#2 Guest_Sunnycat_*

Posted 27 February 2013 - 06:26 PM

No idea, but am bumping this up for you.

#3 bryce's-mummy

Posted 27 February 2013 - 06:29 PM

thanks I have also placed this in the one parent families section. I am hoping that someone knows about this!!

#4 ~Elphaba~

Posted 27 February 2013 - 06:30 PM

It won't be backdated. The rest I can't help with.

#5 jossy

Posted 27 February 2013 - 06:51 PM

You've been given a lot of incorrect information!

You do have 13 weeks to get child support sorted.  After that your FTB A will reduce to base rate only and you lose rent assistance as well (not sure if you are applying or are entitled to this) if it hasn't been sorted.  It can take some time to get organised so I would be starting the process now.

It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies.

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.  

Get it started now.  I'm ex-Centrelink staff and the number of customers who had their FTB reduced because CSA hadn't gotten their act together was relatively high.  All of the above comments are of course assuming your ex will pay what he's supposed to on time.

#6 hiddensecrets

Posted 27 February 2013 - 07:01 PM

If your centrelink gets cut but he doesnt pay you can also go onto what they call dispersement method.  It is where you get FTB as if you do not get child support.  Yes, if he pays you will get a debt but it is never more than what you have gotten in child support.  I am on this method as my ex never pays.  I would get child support started asap if I were you.

#7 bryce's-mummy

Posted 27 February 2013 - 09:10 PM

QUOTE (jossy @ 27/02/2013, 07:51 PM) <{POST_SNAPBACK}>
It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies....

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.


I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

#8 hiddensecrets

Posted 27 February 2013 - 10:36 PM

QUOTE (bryce's-mummy @ 27/02/2013, 07:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.

Do you want me to ask my sister if her single parenting payments are different based on child support or just her FTB?  I am happy to do that for you.....

#9 roses99

Posted 27 February 2013 - 10:47 PM

No advice, but sorry to hear that your marriage has broken up.

I've followed you on EB and have some knowledge of what you've been through - I hope this is a fresh start for you all and that your separation allows you the breathing space you so badly need.



#10 jossy

Posted 27 February 2013 - 10:56 PM

QUOTE (bryce's-mummy @ 27/02/2013, 10:10 PM) <{POST_SNAPBACK}>
I was under the impression by what CL told me that my parenting payment single is based on income earned and that ex-DH paying CS is then classified as income- hence payments dropping.

I am upset that they gave me incorrect info. I have a receipt number. I am going to put in a complaint- most definately. Tomorrow in fact.


No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints

#11 Lori-SBB

Posted 27 February 2013 - 11:01 PM

First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.  



#12 Another one

Posted 27 February 2013 - 11:07 PM

QUOTE (jossy @ 27/02/2013, 07:51 PM) <{POST_SNAPBACK}>
You've been given a lot of incorrect information!

You do have 13 weeks to get child support sorted.  After that your FTB A will reduce to base rate only and you lose rent assistance as well (not sure if you are applying or are entitled to this) if it hasn't been sorted.  It can take some time to get organised so I would be starting the process now.

It is incorrect that your Parenting Payment Single will be reduce by any maintenance received.  It impacts on your FTB A and Rent Assistance (if applicable).  At the end of the day you will be better off in terms of the total amount per fortnight you are entitled to via both agencies.

I'm actually a little shocked that CSA told you to put off applying.  That is terrible advice.  You are entitled to receive maintenance and your ex-partner is obligated to pay it.  It sounds like the operator couldn't be bothered to be honest because if anything it will disadvantage you depending on the amount of maintenance you are entitled do.  

Get it started now.



  Follow this advice, it's good.

Child maintenance only affects your FTBA and RA.  PPS is NOT affected by child maintenance.

#13 hidingaway

Posted 27 February 2013 - 11:20 PM

I agree with everything Jossy said.
The only income that will affect your PPS, is *YOUR* taxable income. Child support does not form part of your taxable income (your ex will have already paid taxes on it).

Child support will only affect FTB-A. At the end of financial year, the child support I got from my ex increased, I can't remember by how much, I think it was $20 per fortnight, because that increased, my FTB-A rate decreased, by about half (so about $10), so I'm $10 better off per fortnight.

Definitely apply for child support sooner rather than later, you will be financially better off.

#14 Spa Gonk

Posted 27 February 2013 - 11:41 PM

I am another who thinks you got given dodgy information.  Centrelink gives you a period of time to claim maintenance before it affects your payment.  This is because for some people separating is really traumatic and they can be just unable to organise maintenance in the early days, particularly if they have police matters to attend to, unstable housing etc.

Also, for some people their circumstances are more complicated.  There may be violence, reservations about claiming or difficulties with their ex partner, which makes decisions what to do about maintenance even more complicated.  Or sometimes the process takes a while and you may find you need to provide some information to CSA or get some paperwork in that you might find takes a bit of time.  What if you wait for 13 weeks and then need to apply a child birth certificate or something that takes a few weeks to get?

So basically the time frames are there to give people a bit of leeway and adequate time to complete the process, not to get a financial advantage for a few weeks.

I also agree with Jossy about child support only affecting CSA.  I don't know a lot about the payment side.  However, I do think if you are 'losing' payments, you will be better off financially.  There is an income free area for maintenance, so basically the first amount of maintenance you receive ( for example $100 but I know this is not right) does not affect your payment.  And then anything over the stipulated amount reduces your payment by a certain amount, but not for a dollar.  So say it reduces by 50% and you get $200 maintenance a fortnight.  Then your payment would be reduced by $50, yet you get an extra $200 from child support and are actually $150 ahead.

Sorry I don't know exact figures, and this time of night when I am feeding the baby I don't have a chance to look them up!  I figure you get the idea.  Definitely complain.  Their job is to help you to collect maintenance.  And I imagine you need to know your regular income from Centrelink and child support as soon as possible for budgeting purposes.

#15 bryce's-mummy

Posted 28 February 2013 - 12:39 PM

QUOTE (jossy @ 27/02/2013, 11:56 PM) <{POST_SNAPBACK}>
No it is 100% not treated as income for Parenting Payment Single.  1000%!  It will only impact your FTB A and rent assistance.  Here's the relevant quote from the Guide to the Social Security Act:

Child maintenance
Maintenance received from a former partner to support a child of the former relationship and paid to a custodial parent or grandparents or other person to whom the court has appointed custody of the child is NOT assessed as ordinary income under the income test for income support purposes. It is, however, taken into account under the maintenance income test for 'more than the base rate' of FTB Part A.

I took this from here.

It's been a few years since I left and things have gone downhill even more unfortunately.  I do encourage you to complain because the operator will then get feedback.  We had some issues last year due to shared care being assessed incorrectly and I was fed the biggest load of crap I was actually speechless.  BUT if I hadn't of worked there and had a really good understanding of what I was asking about I wouldn't have known I was being told incorrect facts which is worrying.  I had to direct them where to look and they still stuffed that up.  So I complained and I complain every single time.  When an operator can't get basic facts right they need the feedback and child support not impacting on Parenting Payment is a very basic fact that they should know.  Rant over!

I hope you sort it out and rather than ring again I'd lodge the complaint online.  Much easier!  Here's the link: complaints


Thank you for that info. It was CL that told me maintenance would affect my PPS- not CSA.
But I called today and spoke to a superviser- I asked her to listen to yesterdays call. She got quite defensive saying that they work "case by case" and I may have misinterpreted what was said etc. No way did I misinterpret anything!! I was so angry. Just listen to the damn call!!

QUOTE (Lori-SBB @ 28/02/2013, 12:01 AM) <{POST_SNAPBACK}>
First rule of dealing with Centrelink; Every time you call the operator will tell you something different.  Make sure you write down dates you have spoken to them and the name of the person that tells you things so you have something to back you up when they try and tell you you did the wrong thing later...

But to actually answer your question, parenting payment shouldn't be affected by child support, your FTB will be, but the parenting payment shouldn't.  Mine never was and my ex always paid up on time.

You may also lose rent assistance if you were planning on applying for that and the amount he pays is considered too high.


I am getting rent assistance (and have been for many many years). I am getting the highest amount at the moment ($141 p/f). I worked out that ex-DH will probably have to pay $70 per week but it could be as little as $50. Not sure how that will affect CL payments though.

#16 jossy

Posted 28 February 2013 - 05:48 PM

Yes I know it was CL that gave you the wrong info - I would have been even more up in arms if CSA even mentioned it!  lol......  Not every call is recorded or assessed by a supervisor.  You really are better off putting your complaint in writing via the link in my previous post or by email.  Complaints, believe it or not, are actually taken very seriously and you will get a call to discuss it.  I would also include details of you conversation with the crappy supervisor today.

Check the online calculator to see what impact maintenance will have on your payments.  It's not 100% accurate but is pretty good.  Here's the link: Rate Estimator

I hope you got a chance to call CSA today and got the ball rolling.  The sooner the better!





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

WIN a $500 Visa debit card

Are you a parent? Simply take our survey for your chance to win a $500 pre-paid VISA debit card.

Dads' smoking before conception increases asthma risk

Fathers who smoke are more likely to have children with asthma even if they quit the habit before their baby is conceived, according to new research.

#birthjusthappened: the photos changing the way we see labour

There's no doubt that post-birth photos can have a powerful effect on women. But are they enough to change the way pregnant women feel about their own impending labours?

Tips for roadtripping with a baby

Techniques that served me well as a baby-free traveller have been rendered useles - but here’s how you can make this season’s road trips smoother than your newborn’s skin.

Gluten and nut-free lunchboxes made easy

Traditionally, packed lunches are packed with gluten (think breads, wraps and biscuits). One mum has created a gluten and nut-free solution.

Is this the new royal baby's name?

This traditional girl's name is the favourite among punters in Britain.

6 creative ways to save childhood memories

For some parents, recording facts like their child’s first word, first tooth and first steps isn’t enough. They’re taking memory collections to the next level.

Breastfeeding mum escorted off plane

Virgin Australia has come under fire after a breastfeeding mum and her 10-month-old son were escorted off a flight.

If toddlers gave performance reviews

Hello there, Mummy. I've been looking forward to this meeting for a while now. Overall, I'd like to say that you've been a great addition to the team so far. You've really been working your tail off. So, kudos to you.

A sweet proposal video worth watching

'The Special Proposal' tells the story of Salvatore asking his girlfriend Caterina a big question.

Why is it taboo for women to breastfeed each other's babies?

Why is the idea of nursing someone else's baby so socially unacceptable?

Win a Ben & Holly's Little Kingdom prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, we are giving away five DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Genetic 'miracle baby' born after trailblazing IVF

A new method that screens embryos for more than 200 disorders is already making dreams come true.

Mum-of-three's bikini body inspiration

Rachel Hollis wanted to share a photo of herself in a bikini to encourage other mums to be proud of their bodies.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Adopting a child in or out of Australia is far from simple

Australians have wildly different experiences on their journeys to adopting children.

Breastfeeding doesn't make you a better mum - feeding your baby does

Given my immense dislike of Hopkins and her opinions, I was genuinely shocked to discover that last week she actually said something that I agreed with.

'Toni, another baby has died': the anguish of watching governments fail our babies

It has been six years since whooping cough claimed the life of four-week-old Dana McCaffery. Her parents are angry that lessons learnt weren't enough to save other babies.

Longer breastfeeding linked to higher IQ

A study of 3500 infants has found that babies who are breastfed grow up to be more intelligent and wealthy.

The 2015 flu vaccine: what's new, who should get it

For certain members of the community, catching flu can lead to severe illness or death. A vaccination can be lifesaving.

Dealing with a nappy escape artist

I hear about the tots that have a penchant for ripping their nappies off and the odd one that even smears the brown stuff on the walls and fine home furnishings, and I shudder.

Hospital apologises for 'traumatising' baby mix-up

St Vincent's Hospital has apologised "unreservedly" for a baby mix-up that left one new mum traumatised.

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Win one of 5 Cadbury Easter Hampers

With Easter fast approaching, Cadbury are giving away 5 Cadbury Easter Hampers. Enter Now!

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Win a Ben & Holly's Little Kingdom and Peppa Pig prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, Essential Baby and Entertainment One are giving away five bumper DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Sign up now!

30 days of #PlayIQ challenge

Receive a daily email from Essential Baby during April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.