Jump to content

eBay purchase has not arrived yet
and tracking number does not seem to be valid


  • Please log in to reply
9 replies to this topic

#1 Lifesgood

Posted 23 February 2013 - 11:07 AM

I purchased an item on eBay on 12 Feb, paid same day, marked as posted on 14 Feb with a tracking number supplied by seller. They are interstate. The item hasn't arrived yet which in itself isn't a concern, but when I check the tracking number with Aust Post it comes up as status "No events currently found".

Have questioned the seller and they said it is the correct tracking ID and just to wait until next week as items often take a bit longer to arrive from where they are.

Do you suppose it could be that the seller has recorded a bogus tracking ID because they sent it regular mail to save money? Or worse? Or am I doing something wrong on the Aust Post website?

#2 Three Of Hearts

Posted 23 February 2013 - 11:11 AM

I wouldn't panic just yet OP.  I've had many a parcel arrive through Australia Post where the tracking has never shown up anything.  They can miss scanning parcels in sometimes.  I've also had a parcel go missing only to suddenly appear in their system a week later. Since they're interstate I'd give them a few more days.

#3 FeralAndIKnowIt

Posted 23 February 2013 - 11:14 AM

Australia Post can be pretty slack with scanning in parcels, but even regular post from regional Vic to WA (for example) is usually only 5-6 days. How far was it going? I think there may be still mail hold ups in QLD if that is relevant.

#4 Lifesgood

Posted 23 February 2013 - 11:23 AM

It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

#5 JustBeige

Posted 23 February 2013 - 11:32 AM

QUOTE (LifesGood @ 23/02/2013, 12:23 PM) <{POST_SNAPBACK}>
It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

You could always call Aus Post customer service. I have always found them very helpful.  

Also, if the parcel goes via QLD, then there will be delays due to the rain. Both major roads have flooding in parts so that will add to  the delivery time.

#6 Coffeegirl

Posted 23 February 2013 - 11:35 AM

We use Aust Post at work and send around 700 articles a week from our stores.

As Aust Post pick up directly from our stores they do not scan the parcels until they arrive at the customer's local DC for delivery.

Drives me batty and I must type out the above statement 20-30 times a week original.gif.  Also Aust Post can take 6-8 business days to deliver a registered mail item from Sydney to Perth as a majority of their mail is shipped by road and train.  

Saying that though, I would ask the seller to lodge an investigation with Aust Post.  You can check the estimated delivery times on Aust Post by 'calculating postage'. If you fill in some dummy measurements and the post codes, it will tell you how long the parcel should take.


ETA.  Just saw your update.  In this case it can take up to 12-14 business days, depending on how rural the sender was.  Some areas only have pick ups/deliveries once a week.

#7 beccajayne

Posted 23 February 2013 - 11:47 AM

Rural nt from Queensland takes roughly 2 weeks so I would give it this week and start chasing it up Thursday or Friday.
I send mail regularly to my mum in nt. very rarely will it arrive before the 2 weeks.


#8 Mummzy

Posted 23 February 2013 - 12:00 PM

Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day.

I found this out the hard way when I had a customer being very rude and abusing me. Claiming I hadn't posted her item. Only for it to show up 5 days later.

#9 Bluemakede

Posted 23 February 2013 - 12:17 PM

If you call (or go into aus post) give them the number they may have more luck at telling you where it is, rather than the website.

I had a parcel sent from overseas, took almost 2 months to arrive, when I put the tracking number into the auspost website I got nothing, I went into auspost to query it the next day (I have a post box so needed to be there) it showed where it was.

I'd think though from rural NT to sydney you may have a longer wait for it.

#10 ELH05

Posted 23 February 2013 - 01:39 PM

QUOTE (Mummzy @ 23/02/2013, 10:00 AM) <{POST_SNAPBACK}>
Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day



^^ This - happened to me a couple of weeks ago, queried seller and the seller actually followed Aus Post up and got the same answer from them.  
So I wouldn't stress yet




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

How an inquest into one stillbirth is saving lives

A ground-breaking court case that has focused solely on one stillborn baby has already helped to save the lives of other babies.

Get them into reading early with a Nouk book subscription

There's no bonding activity quite like reading to your baby or toddler, and all the signs point to it being important for social and literacy development as well.

I don't want my husband to go on a buck's trip

My husband's best friend is getting married and has planned a men's bachelor party.

The celeb parents who needed a mediator to stop fighting over baby names

Deciding on a baby name can be a fraught experience for many parents.

May Gibbs' 'Gumnut Babies' turns 100 with a special edition, coins, stamps and more

It's time to celebrate the centenary of May Gibbs' very first book release, Gumnut Babies.

African baby names

We have some absolutely gorgeous selections of African baby names for you to consider for your baby.

The mum who retrained to became a plumber

One company refused to give her an apprenticeship because they believed she would be too much of a distraction to the males. 

Meningococcal meningitis: signs, treatment and prevention

What is meningococcal meningitis, why does it occur in seasons, and why does it strike fear into the hearts of so many?

I was scared of the dentist ... and my son paid the price

It was a moment where I could certainly learn from his behaviour, and not him from mine.

Family of toddler killed by alligator at Disney honours his third birthday

The family told supporters that they wanted to celebrate the boy's "first birthday in heaven".

For the festival lover in all of us

Pre-book & Save 50%. Get your tickets now for Kidtopia Festival. 7-9 October 2016 Parramatta Park, Sydney.

7 tips to help you prepare your home for parenthood

Prep your home to make becoming a new parent as stress-free as possible.

Fatherhood to the beat of Daniel's drum

Daniel Gibney knew fatherhood would change him, but he didn't realise it would lead to a global business venture for his family.

A case of gastro and the mummy mean girls

I don't blame any first-time mother who is terrified of her or her baby catching gastro, but it will find you eventually.

Zooey Deschanel's cake smash fail for daughter Elsie

"I kept seeing on the Internet, 'You gotta make a smash cake for your one-year-old,' so I'm like, 'I'm making this cake just so she can smash it.'"

Five things mums should never do

Although I preach the "each to their own" method of parenting, it's unavoidable to have those moments of panic.

Mum allegedly 'groped' while holding toddler in Sydney pool

A mum has told of her horror after she was allegedly sexually assaulted while at a swimming centre with her two young children.

'It whacked me': Michelle Bridges on sleep deprivation and returning to exercise

Michelle Bridges knows a lot about health and fitness, but when she became a mum she had to learn a few lessons the hard way.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

What's hot on EB

Win a Hawaii beachfront resort holiday for two!

Enter now for your chance to win 1 of 4 trips for two to Hawaii, staying at Outrigger resorts in Waikiki.

For the festival lover in all of us

Pre-book & Save 50%. Get your tickets now for Kidtopia Festival. 7-9 October 2016 Parramatta Park, Sydney.

 

Vintage Toys

The toys of your childhood

Take a trip down memory lane with these vinage and retro toys that you may have had in your childhood or your parent's childhood.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.