Jump to content

eBay purchase has not arrived yet
and tracking number does not seem to be valid

  • Please log in to reply
9 replies to this topic

#1 Lifesgood

Posted 23 February 2013 - 11:07 AM

I purchased an item on eBay on 12 Feb, paid same day, marked as posted on 14 Feb with a tracking number supplied by seller. They are interstate. The item hasn't arrived yet which in itself isn't a concern, but when I check the tracking number with Aust Post it comes up as status "No events currently found".

Have questioned the seller and they said it is the correct tracking ID and just to wait until next week as items often take a bit longer to arrive from where they are.

Do you suppose it could be that the seller has recorded a bogus tracking ID because they sent it regular mail to save money? Or worse? Or am I doing something wrong on the Aust Post website?

#2 Three Of Hearts

Posted 23 February 2013 - 11:11 AM

I wouldn't panic just yet OP.  I've had many a parcel arrive through Australia Post where the tracking has never shown up anything.  They can miss scanning parcels in sometimes.  I've also had a parcel go missing only to suddenly appear in their system a week later. Since they're interstate I'd give them a few more days.

#3 FeralAndIKnowIt

Posted 23 February 2013 - 11:14 AM

Australia Post can be pretty slack with scanning in parcels, but even regular post from regional Vic to WA (for example) is usually only 5-6 days. How far was it going? I think there may be still mail hold ups in QLD if that is relevant.

#4 Lifesgood

Posted 23 February 2013 - 11:23 AM

It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

#5 JingleBlitzenBells

Posted 23 February 2013 - 11:32 AM

QUOTE (LifesGood @ 23/02/2013, 12:23 PM) <{POST_SNAPBACK}>
It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

You could always call Aus Post customer service. I have always found them very helpful.  

Also, if the parcel goes via QLD, then there will be delays due to the rain. Both major roads have flooding in parts so that will add to  the delivery time.

#6 Coffeegirl

Posted 23 February 2013 - 11:35 AM

We use Aust Post at work and send around 700 articles a week from our stores.

As Aust Post pick up directly from our stores they do not scan the parcels until they arrive at the customer's local DC for delivery.

Drives me batty and I must type out the above statement 20-30 times a week original.gif.  Also Aust Post can take 6-8 business days to deliver a registered mail item from Sydney to Perth as a majority of their mail is shipped by road and train.  

Saying that though, I would ask the seller to lodge an investigation with Aust Post.  You can check the estimated delivery times on Aust Post by 'calculating postage'. If you fill in some dummy measurements and the post codes, it will tell you how long the parcel should take.

ETA.  Just saw your update.  In this case it can take up to 12-14 business days, depending on how rural the sender was.  Some areas only have pick ups/deliveries once a week.

#7 beccajayne

Posted 23 February 2013 - 11:47 AM

Rural nt from Queensland takes roughly 2 weeks so I would give it this week and start chasing it up Thursday or Friday.
I send mail regularly to my mum in nt. very rarely will it arrive before the 2 weeks.

#8 Mummzy

Posted 23 February 2013 - 12:00 PM

Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day.

I found this out the hard way when I had a customer being very rude and abusing me. Claiming I hadn't posted her item. Only for it to show up 5 days later.

#9 Bluemakede

Posted 23 February 2013 - 12:17 PM

If you call (or go into aus post) give them the number they may have more luck at telling you where it is, rather than the website.

I had a parcel sent from overseas, took almost 2 months to arrive, when I put the tracking number into the auspost website I got nothing, I went into auspost to query it the next day (I have a post box so needed to be there) it showed where it was.

I'd think though from rural NT to sydney you may have a longer wait for it.

#10 ELH05

Posted 23 February 2013 - 01:39 PM

QUOTE (Mummzy @ 23/02/2013, 10:00 AM) <{POST_SNAPBACK}>
Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day

^^ This - happened to me a couple of weeks ago, queried seller and the seller actually followed Aus Post up and got the same answer from them.  
So I wouldn't stress yet

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users


Get your FREE Baby & Toddler Ticket!

Get your free ticket to the Essential Baby & Toddler Show Brisbane (4-6 March). Register online now to save $20!

Newborn baby found in a nativity scene

Police are trying to trace a woman who abandoned a baby boy in the manger of a church nativity scene.

Life would be harder without my kids

The Humans of New York Facebook page is well known for sharing touching, real stories from one of the world's biggest cities – and it's just hit the heart of parents everywhere.

Mum dresses as Wonder Woman for last day of chemo

A Brisbane mum dressed up as a superhero to celebrate the end of her chemotherapy and created a moment her family will remember forever.

How a raisin can predict a toddler's IQ

All you need to assess a child's future intelligence is a plastic cup and a raisin, according to new research.

Former Hi-5 member's cannabis hope

Former Hi-5 star Tim Harding hopes a cannabis-derived drug will help control his daughter's epilepsy, which sees the four-year-old suffering between 50 and 100 seizures a day.

The top 5 reasons your toddler throws a tantrum

Whilst to the outside world little people may appear to have it easy, it's actually not always the case – just ask any toddler who's had their toast cut up the wrong way.

Glenn McGrath thought he'd lost his wife and baby

Australian cricket ledged Glen McGrath has spoken about the moment he thought he might lose his wife, Sara and their baby daughter, Madison.


Inside my Centrelink nightmare

Mother Bec Smith has been trying for months to access Centrelink payments. A "serious error" is preventing her.

Warnings over push for hourly childcare billing

Australia's peak childcare body has called for caution around the Turnbull government's push for childcare centres to charge parents by the hour, not by the day.

Cate Blanchett thought about adopting for years

Cate Blanchett says her recent adoption of a baby girl had nothing to do with wanting a daughter after having three sons.

Kate Walsh: 'I can't have kids'

Grey's Anatomy star Kate Walsh has revealed she is unable to have children because she has experienced early menopause.

The parasite that could boost fertility

The Tsimane women of Bolivia are often revered as among the most fertile in the world - on average having 10 children in their lifetimes -- but some are even more fertile than others.

Family may sue cousin over genetics

A Melbourne couple is suing the Royal Children's Hospital for failing to diagnose a genetic disorder in their first child - an error they allege caused them to have another child with severe disabilities.

Strange things mums have done in labour

While most women in labour focus on the upcoming birth of their baby, some women do more interesting things.

Michael Clarke reveals baby's name

When Michael Clarke said he was wrapped around the finger of his little princess, he wasn't joking.

The logistics of breastfeeding twins

Our life is more or less divided into neat four hour parcels of time and it's hard to get much of anything done in the time between feeds.

How to stop people ruining Christmas

We can make a conscious effort about how we react to those curly Christmas day scenarios that can send us up the wall, or should we say chimney.

Lots of formula offers for desperate mum

The mum who was down to her last three tins of baby formula said she had received hundreds of calls and offers to send her formula.

Surviving breast cancer while pregnant

It was last thing Rebecca O'Donnell expected at 30 weeks' pregnant. One morning, while putting on her bra, she felt a pea-sized lump in her right breast.

Cot sheet brands for the nursery

With so many awesome cot sheet options these days, we thought we'd put together a list of go-to brands for you to seek out for your baby's bed.


What's hot on EB

How I survived breast cancer while pregnant

It was last thing Rebecca O'Donnell expected at 30 weeks' pregnant. One morning, while putting on her bra, she felt a pea-sized lump in her right breast.

Grieving father's letter to Bataclan terrorists: "...this little boy will threaten you by being happy and free"

A grieving father whose wife was killed in the attacks on the Bataclan Theatre last weekend has written an open letter to her killers.

5 challenges of motherhood - and how to see them differently

Despite the smiles, the sloppy kisses and the pure magic children bring to our lives, it's hard to deny that motherhood can be tough.

4 challenges of being a new dad - and how to face them

Becoming a parent is challenging – and that applies to both mums and dads.

My battle against antenatal and postnatal depression

I was five months pregnant when I realised I needed help.

Children swapped at birth will not be returned to biological parents

A boy and girl accidentally swapped on the day they were born will stay with the families who have raised them, a South African court has ruled.

A quarter of men believe they get 'man periods'

A British study has revealed one in four men believe they have a monthly cycle.

Baby deposit

How much do you need to save for a 'baby deposit'?

It's fairly straightforward to calculate a house deposit, but how much money do you need to save up for a baby?

Dad's beautiful note to his wife, a nurse

To anyone else it might just look like a picture of a mum having a nap with her toddler.

'I was a complete schmuck': Mike Baird opens up about his wife's postnatal depression

When his wife Kerryn was not well following the birth of their daughter, NSW Premier Mike Baird buried himself in his work.

Mum's desperate plea as whooping cough alert issued

A desperate mother has shared a heart-breaking video of her baby struggling to cope with a coughing fit caused by pertussis.

Coffee could help you live longer

New US research found people who report drinking three to five cups of coffee a day are less likely to die prematurely from heart disease, suicide, diabetes or Parkinson's disease.

The joy and dread of playdates

To live vicariously through your child is to rediscover anxieties you thought dead and buried.

Sick baby could die without scarce special formula, mum says

Lizzie Cann is down to her last three tins of a special formula in short supply.

Adorable toddler's strop foiled by squeaky shoes

We're probably all familiar with the pouty bottom lip and tightly crossed arms of a tot mid-strop.

More sex during World Cup created more baby boys

More sex during South Africa's World Cup meant a disproportionately high number of boys were born nine months later, a new study has found.

ABC Shop perfect for Christmas gifts

What a boon it would be to have your toddler's Christmas gifts covered this year. We have two awesome ABC Shop prize packs to give away to two lucky winners.

Do fitness challenges really work?

Fitness challenges aren't new. There's Michelle Bridges 12WBT and a bunch of other programs if you really want to lose weight.

What are pregnant women Googling?

Pregnancy is a huge change for any woman, so it's natural we'll have questions - and turn to Google to ask them.



Can't decide?

Check out the Essential Baby Names section for some inspiration

Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.