Jump to content

eBay purchase has not arrived yet
and tracking number does not seem to be valid


  • Please log in to reply
9 replies to this topic

#1 LifesGood

Posted 23 February 2013 - 11:07 AM

I purchased an item on eBay on 12 Feb, paid same day, marked as posted on 14 Feb with a tracking number supplied by seller. They are interstate. The item hasn't arrived yet which in itself isn't a concern, but when I check the tracking number with Aust Post it comes up as status "No events currently found".

Have questioned the seller and they said it is the correct tracking ID and just to wait until next week as items often take a bit longer to arrive from where they are.

Do you suppose it could be that the seller has recorded a bogus tracking ID because they sent it regular mail to save money? Or worse? Or am I doing something wrong on the Aust Post website?

#2 Allie_D

Posted 23 February 2013 - 11:11 AM

I wouldn't panic just yet OP.  I've had many a parcel arrive through Australia Post where the tracking has never shown up anything.  They can miss scanning parcels in sometimes.  I've also had a parcel go missing only to suddenly appear in their system a week later. Since they're interstate I'd give them a few more days.

#3 FeralAndIKnowIt

Posted 23 February 2013 - 11:14 AM

Australia Post can be pretty slack with scanning in parcels, but even regular post from regional Vic to WA (for example) is usually only 5-6 days. How far was it going? I think there may be still mail hold ups in QLD if that is relevant.

#4 LifesGood

Posted 23 February 2013 - 11:23 AM

It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

#5 JustBeige

Posted 23 February 2013 - 11:32 AM

QUOTE (LifesGood @ 23/02/2013, 12:23 PM) <{POST_SNAPBACK}>
It was from rural NT to Sydney so I'm not overly worried about the time it is taking, I just got a bit worried when the tracking ID didn't show up on the Aust Post website.

You could always call Aus Post customer service. I have always found them very helpful.  

Also, if the parcel goes via QLD, then there will be delays due to the rain. Both major roads have flooding in parts so that will add to  the delivery time.

#6 Coffeegirl

Posted 23 February 2013 - 11:35 AM

We use Aust Post at work and send around 700 articles a week from our stores.

As Aust Post pick up directly from our stores they do not scan the parcels until they arrive at the customer's local DC for delivery.

Drives me batty and I must type out the above statement 20-30 times a week original.gif.  Also Aust Post can take 6-8 business days to deliver a registered mail item from Sydney to Perth as a majority of their mail is shipped by road and train.  

Saying that though, I would ask the seller to lodge an investigation with Aust Post.  You can check the estimated delivery times on Aust Post by 'calculating postage'. If you fill in some dummy measurements and the post codes, it will tell you how long the parcel should take.


ETA.  Just saw your update.  In this case it can take up to 12-14 business days, depending on how rural the sender was.  Some areas only have pick ups/deliveries once a week.

#7 beccajayne

Posted 23 February 2013 - 11:47 AM

Rural nt from Queensland takes roughly 2 weeks so I would give it this week and start chasing it up Thursday or Friday.
I send mail regularly to my mum in nt. very rarely will it arrive before the 2 weeks.


#8 Mummzy

Posted 23 February 2013 - 12:00 PM

Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day.

I found this out the hard way when I had a customer being very rude and abusing me. Claiming I hadn't posted her item. Only for it to show up 5 days later.

#9 Bluemakede

Posted 23 February 2013 - 12:17 PM

If you call (or go into aus post) give them the number they may have more luck at telling you where it is, rather than the website.

I had a parcel sent from overseas, took almost 2 months to arrive, when I put the tracking number into the auspost website I got nothing, I went into auspost to query it the next day (I have a post box so needed to be there) it showed where it was.

I'd think though from rural NT to sydney you may have a longer wait for it.

#10 ELH05

Posted 23 February 2013 - 01:39 PM

QUOTE (Mummzy @ 23/02/2013, 10:00 AM) <{POST_SNAPBACK}>
Also if it was in a satchel and put in the post box and not dropped off at the post office, it is only trackable when it's with the driver ready to deliver that day



^^ This - happened to me a couple of weeks ago, queried seller and the seller actually followed Aus Post up and got the same answer from them.  
So I wouldn't stress yet




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Clever panda fakes pregnancy

News that a giant panda was pregnant prompted much excitement, but it appears there were never any cubs on the way.

'I survived placenta percreta'

When writing her birth plan, Simone Pavil included an item most women wouldn?t even think about: what should happen if she was put on life support. The mum had the potentially fatal condition placenta accreta.

Managing personal space as a mum

In the midst of the early parenting years, our bodies and minds can seemingly be overtaken by our offspring. How can we balance our need for personal space with the needs of our children?

'If love could have saved you, you'd have never left'

The words "spontaneous abortion" on the hospital paperwork really got to me. My baby died; I didn't spontaneously decide to abort him.

15 classic Aussie ads

Watch some of the classic Australian ads of the 80s, 90s and 00s, and remember the catchphrases and jingles we all used to know so well ...

For and against

Should Blue Ivy have been at the VMAs?

Many were quick to condemn Beyonce and Jay Z after appearing on stage at the MTV Video Music Awards with their two-year-old daughter, but others thought it was a sweet family moment. What do you think?

Toddler attacked at gym creche

Two-year-old girl Eva Ness was left with a black eye and bite marks on her face and body after an altercation with an older child at a health club's child-minding facilities. Now her parents are calling for the centre to be closed.

Pregnancy a tricky matter of timing for FIFO couples

Manipulating rosters, coordinating 'conjugal' visits, working on site with your partner; getting pregnant can prove stressful for FIFO workers.

WIN a $100 RedBalloon for Dad

Enter now for your chance to win 1 of 5 $100 RedBalloon experience vouchers. Helping you make Dad's Day EXTRA HAPPY.

Carseats have twice as many germs as a toilet

Most parents know their child's carseat is not always squeaky clean, but they might not realise just how dirty it really is.

Doctors remove foetus from 'medical marvel' after 36 years

Doctors in India have removed the skeleton of a foetus that had been inside a woman for 36 years.

Nine months in six seconds: new parents' Vine clip a hit

We?ve seen some memorable time-lapse pregnancy and birth announcement videos before. Now one new couple has taken it to the extreme, capturing it all in just a six-second Vine video.

Sonia Kruger speaks of baby joy

Celebrity mum-to-be Sonia Kruger has spoken candidly about using donor eggs and IVF to fall pregnant at age 48.

Dressing to not impress: life through the eyes of a three-year-old

When it comes to getting dressed, my three-year-old has only one criterion: ?I don?t want to look beautiful.? And now I've worked out why.

Special nappies made with love for angel babies

Angel Baby Nappies make and provide tiny bereavement cloth nappies for pre-term stillborn babies and premature babies who pass away in the NICU.

Inside the brain of a tantruming toddler

What's going on in your child's mind in the lead-up to a tantrum? And what?s the best way to respond?

5 secrets to a long-lasting relationship

When it comes to keeping your relationship strong, it?s what you do - and not what you want - that really matters.

When 'furbabies' meet real babies

I am obsessed with my dogs, and can't imagine loving them any less once my baby arrives. But that doesn't stop everyone from telling me I will.

The least popular baby names of 2013

Looking for a baby name that?s nowhere near the top 10 ? or even the top 1000? Try the bottom five.

'I was so sleep deprived I crashed my car'

There are no laws regulating driving while tired, but statistics show that driver fatigue is one of the top three contributors to the road toll.

Win back some precious time and get FREE coupons

Membership to eBay's Bubs? Corner is free and includes a $10 coupon to spend on nappies each month - a win for multitasking mums!

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

WIN a $100 RedBalloon for Dad

Enter now for your chance to win 1 of 5 $100 RedBalloon experience vouchers. Helping you make Dad's Day EXTRA HAPPY.

Win back some precious time and get FREE coupons

Membership to eBay's Bubs? Corner is free and includes a $10 coupon to spend on nappies each month - a win for multitasking mums!

Do you suffer from Precious Firstborn Syndrome?

Testing ?no more tears? shampoo in your own eyes, warming cucumber sticks so they're not cold straight from the fridge, waking a sleeping baby to check they?re still breathing: these are all symptoms of Precious Firstborn Syndrome.

Ezra's tragic death not in vain, mum says

Little Ezra was a "Harry Houdini" who loved trying to escape the family home. Now, after his tragic death, his parents are doing what they can to help others.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

Video: When adults act like children

Ever wondered what would happen if adults were allowed to act like children? This dad's hilarious video clip will give you an idea of what life would be like.

Mums hit hardest as flu cases skyrocket

The number of confirmed cases of influenza in Australia has doubled the number for the same time last year - and women are 25 per cent more likely to get it.

The mum who had four babies in nine months

Feeling exhausted due to the demands of caring for a baby? Imagine the life of this mum, who gave birth to three boys and one girl in just nine months.

Everything baby at Big W

Lowest prices on everything baby, only at Big W. Sale starts August 4 and ends August 20 2014.

Going viral

Outrage over baby's icy challenge

A man has been reported to child protective services after taking the ALS ice bucket challenge with his 10-month-old granddaughter.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.