Jump to content

How long for landlord to fix door lock?


  • Please log in to reply
31 replies to this topic

#1 KylieferalMin0gue

Posted 22 February 2013 - 04:29 PM

I have what I think is a slack landlord.  We have been here for 6 years, and the very few times I have had to call her for maintenance issues she has taking ages (sometimes months and after many phone calls) to rectify the problems)
Anyway 2 days ago the lock on the back screen door stopped working.  The little latch thing just seized up and refused to move to lock the door, so the door will not lock.  I informed the landlord straight away, and she said that she would get someone out when she could.  I mentioned that I thought that this was a security issue, hence needing it fixed asap.  (The back door is a glass sliding door, and would not be hard to force open)
How long do you think is reasonable to fix this problem?

#2 ~Supernova~

Posted 22 February 2013 - 04:34 PM

A screen door is not an emergency, so probably a week or two max. Stick a piece of dowel in the door in the meantime if you are concerned

#3 JRA

Posted 22 February 2013 - 04:45 PM

I am also confused why it is a security issue.  The glass door sound as though it is the real locking door. A screen door with a simple latch is not a security door (the way you describe it).





#4 Illiterati

Posted 22 February 2013 - 04:58 PM

Screen door? Within a week or two?


#5 ~Supernova~

Posted 22 February 2013 - 05:03 PM

QUOTE (SlowEmotionReplay @ 22/02/2013, 05:58 PM) <{POST_SNAPBACK}>
Screen door? Within a week or two?


I'm just going by how long it took to get ours fixed (and ours locked, it just seized up and was very difficult to open). For non emergency repairs, we have waited a maximum of two weeks.

#6 ~Jodama_Feral~

Posted 22 February 2013 - 05:13 PM

A couple of weeks. But they may not have to fix it as technically the screen still serves it purpose to screen the bugs, it just doesnt lock. And screen doors are not something you have to have on a rental.

#7 madmax1

Posted 22 February 2013 - 05:17 PM

For the same thing I waited for 3 days. I told them my insurance was invalid without a secure door (~which  it is) We also do not have keys to lock the glass doors only the screen doors so for us it was a security issue. The locksmith said the lock was so old he was amazed it had lasted so long as it was.

#8 #YKG

Posted 22 February 2013 - 05:19 PM

TBH I'd just google how to fix that myself & if it didn't work I'd organize something myself, it's not an urgent repair like a hot water system so something small like that I'd do myself.

#9 Feral*Spikey*

Posted 22 February 2013 - 05:47 PM

Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?

#10 ~Supernova~

Posted 22 February 2013 - 05:53 PM

QUOTE (*Spikey* @ 22/02/2013, 06:47 PM) <{POST_SNAPBACK}>
Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?


Her door locks, it's her security screen that doesn't. Considering it isn't a standard rental item, I don't see how it is urgent :/

#11 Mischief Managed

Posted 22 February 2013 - 05:57 PM

Hopefully it's done asap and your contents insurance isn't affected.

We had a back door without a lock on a property when we moved in (first house out of home); called the agent and they said they'd get someone to look in on it; we couldn't get contents insurance without it.

Came home from work the next day and our house had been robbed.  The only things that hadn't been taken were our bed our couch and the fish tank.

#12 Smoo

Posted 22 February 2013 - 06:00 PM

this is for nsw but other states should have similar

QUOTE
Urgent repairs
The law distinguishes between urgent (emergency) repairs and those which are not so urgent. Urgent repairs are:

a burst water service or a serious water service leak
a blocked or broken toilet
a serious roof leak
a gas leak
a dangerous electrical fault
flooding or serious flood damage
serious storm or fire damage
a failure or breakdown of the gas, electricity or water supply to the premises
a failure or breakdown of the hot water service
a failure or breakdown of the stove or oven
a failure or breakdown of a heater or air-conditioner
a fault or damage which makes the premises unsafe or insecure.
If urgent repairs are needed you should notify the landlord or agent right away. The landlord or agent must arrange for the repairs to be done as soon as possible. If you cannot reach them, check your tenancy agreement for the details of a nominated tradesperson to contact.

If urgent repairs are not done within a reasonable time you may be able to arrange for the work to be done and be reimbursed by the landlord (but only up to $1000). However, you must be able to show that:

the need for the urgent repair was not your fault
you contacted the landlord or agent about the problem or made a reasonable attempt to do so
you gave the landlord or agent a reasonable opportunity to get the repairs done
the repairs were carried out by a licensed tradesperson (if appropriate).
You must give the landlord written notice setting out the details of the repair and copies of all receipts. The landlord is required to pay you back within 14 days of receiving your notice. If they do not you can apply to the Consumer, Trader and Tenancy Tribunal for an order.

http://www.fairtrading.nsw.gov.au/Tenants_...pairs_done.html

I just wish they'd define a 'reasonable length of time'

#13 JRA

Posted 22 February 2013 - 06:46 PM

The OP didn't say it was a security screen, the way it was described as more like a fly wire door.



#14 Feral*Spikey*

Posted 22 February 2013 - 06:49 PM

QUOTE (Mareek @ 22/02/2013, 05:53 PM) <{POST_SNAPBACK}>
Her door locks, it's her security screen that doesn't. Considering it isn't a standard rental item, I don't see how it is urgent :/


Where did she say that exactly?

I see a comment about a screen door with a lock, and a second comment about a sliding door that wouldn't be hard to open. Its silent as to whether or not it has a lock.

Which is why I prefaced my statement with a 'if your glass door doesn't key locked'....

#15 Feral*Spikey*

Posted 22 February 2013 - 06:51 PM

QUOTE (JRA @ 22/02/2013, 06:46 PM) <{POST_SNAPBACK}>
The OP didn't say it was a security screen, the way it was described as more like a fly wire door.


She didn't say that either. But, it does have a lock. Or did. So it offers some form of security. A fly wire door (that isn't also a security one) doesn't usually come with a lock, does it? A latch yes, a lock, no...

#16 Feral*Spikey*

Posted 22 February 2013 - 06:52 PM

QUOTE (Mischief Managed @ 22/02/2013, 05:57 PM) <{POST_SNAPBACK}>
Hopefully it's done asap and your contents insurance isn't affected.

We had a back door without a lock on a property when we moved in (first house out of home); called the agent and they said they'd get someone to look in on it; we couldn't get contents insurance without it.

Came home from work the next day and our house had been robbed.  The only things that hadn't been taken were our bed our couch and the fish tank.


Oh dear, they certainly 'took care of it'. sad.gif

#17 JRA

Posted 22 February 2013 - 06:53 PM

QUOTE
The little latch thing just seized up and refused to move to lock the door, so the door will not lock


You're right spikey, I must admit I read from this bit that it wasn't a key type lockable door, but more of a latch type thing. But that was just my imagination from what was written

#18 Feral*Spikey*

Posted 22 February 2013 - 06:54 PM

I've had such a bad day, I'm not game to assume anything at this point. It might bite me. wink.gif

#19 JRA

Posted 22 February 2013 - 06:55 PM

That was my day yesterday, spikey

#20 Feral*Spikey*

Posted 22 February 2013 - 06:58 PM

I should also add, that you could very well be right - she mentioned a latch but that it locks. So that's why I took the each way bet. laugh.gif

#21 unicorn

Posted 22 February 2013 - 07:10 PM

QUOTE (JRA @ 22/02/2013, 07:46 PM) <{POST_SNAPBACK}>
The OP didn't say it was a security screen, the way it was described as more like a fly wire door.

My parents have those crim safe doors and they have a latch that you just flip from 1 o'clock to 11 o'clock. This latch also moves when you use the key to lock it from either inside the doors or outside. Once locked with the key though, the latch won't unlock without the key.
I have had standard security screens that work the same way and if they are the same as the OPs then yes OP I think it is a security issue and should be fixed within 24 hours.

Have you tried spraying some WD40 into the mechanism or seen if there is something jamming it?

Edited by Flibbertigibberty, 22 February 2013 - 07:10 PM.


#22 ~Supernova~

Posted 22 February 2013 - 07:11 PM

QUOTE (*Spikey* @ 22/02/2013, 07:49 PM) <{POST_SNAPBACK}>
Where did she say that exactly?

I see a comment about a screen door with a lock, and a second comment about a sliding door that wouldn't be hard to open. Its silent as to whether or not it has a lock.

Which is why I prefaced my statement with a 'if your glass door doesn't key locked'....


If you read the op, it specifically says "screen door". She is then concerned because her "still lockable" glass door would be easy to break into (as you can lift, slide, and pop many of them off).

ETA: We have a screen door which can either be "latched" (with plastic surrounding the latch) or dead locked.

Edited by Mareek, 22 February 2013 - 07:13 PM.


#23 kadoodle

Posted 22 February 2013 - 07:17 PM

Graphite will lubricate the lock.  Get a greylead pencil, crush up some of the lead and blow it into the lock.  If it's just a little stuck, it'll loosen.  If it's totally caput, call a locksmith and send them the bill, otherwise if your place gets turned over your insurance will be worthless.

#24 Ireckon

Posted 22 February 2013 - 07:20 PM

Our screen sliding door lock broke about 12 months into our tenancy. Honestly, I believe it broke from the way my kids close the door. I went to bunnings and got a replacement for about $80 and installed it myself, it was very easy. I let the Re know and gave them a copy of the new key. I did not expect it to be paid for, because it broke due to the constant slamming nature of my children closing the door ( we won't go into my frazzled nerves and repeated "close it gently"'s)

I realise that security is a LL responsibility. We are also Ll's ourselves. We have a great relationship with our tenants though, and if this happened to them, they would either a) replace it and we would reimburse them or b) they would own the repair as a result of their constant usage and wear the costs themselves.

I am in no way saying that you have broken the lock, you have clearly stated it seized up and it is old. 6 years of living in the same place does allow for user wear and tear. Just giving a different point of view of how it happened for us and how our tenants would handle the situation.

#25 Bob-the-skull

Posted 22 February 2013 - 07:41 PM

QUOTE (Ireckon @ 22/02/2013, 07:50 PM) <{POST_SNAPBACK}>
Our screen sliding door lock broke about 12 months into our tenancy. Honestly, I believe it broke from the way my kids close the door. I went to bunnings and got a replacement for about $80 and installed it myself, it was very easy. I let the Re know and gave them a copy of the new key. I did not expect it to be paid for, because it broke due to the constant slamming nature of my children closing the door ( we won't go into my frazzled nerves and repeated "close it gently"'s)

I realise that security is a LL responsibility. We are also Ll's ourselves. We have a great relationship with our tenants though, and if this happened to them, they would either a) replace it and we would reimburse them or b) they would own the repair as a result of their constant usage and wear the costs themselves.

I am in no way saying that you have broken the lock, you have clearly stated it seized up and it is old. 6 years of living in the same place does allow for user wear and tear. Just giving a different point of view of how it happened for us and how our tenants would handle the situation.


wear and tear on the property is not the tenants responsibility to fix regardless how long they have been there for. damage caused by neglect,abuse or accident is but not general wear and tear




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Show us your DUPLO creations to win!

We love to see the cool creations kids build when they play with LEGO DUPLO. Enter and share a picture of your childs creation for a chance to WIN 1 of 10 LEGO DUPLO prize packs worth over $100 each.

Jammy, Hula Hoop, Rage: Reddit reveals most unusual baby names

A recent Reddit thread has revealed some of the more creative names in the world.

Woman awakens from coma, learns she gave birth

A US woman awakened this week from a four-month-long coma that doctors had feared would be permanent and learned that she had given birth to a baby boy, according to her family.

'Give us a break': mum sent shocking letter over Facebook baby pics

Posting a lot of baby photos doesn't make you a bad person. It may make your Facebook feed a little irritating, but it doesn't make you a bad person.

In defense of the dads who do so much

It's time to shift the focus off what dads aren’t doing and shine it on what they are.

The modern cloth nappies too cute to cover up

If you're only just joining the modern cloth nappy movement, or would like to spruce up your collection, we have to introduce you to Designer Bums.

How breastfeeding can affect your libido

When you’ve just had a baby, having sex isn’t usually top priority. In fact, for a lot of women it rates about as appealing as changing another dirty nappy.

Should pregnant women be allowed to use 'parent and child' car parking spots?

Is it acceptable to use these car parking spots when pregnant? How many of us would admit to doing it?

Healthy baby from sperm taken 48 hours after a man died

Fertility doctors have described their "most extraordinary case" - creating a healthy baby from sperm taken 48 hours after a man had died.

Anti-vaccination mum's seven children contract whooping cough

A Canadian woman who had declined to have her children immunised against pertussis, better known as whooping cough, has changed her position now that all seven of her children have come down with the disease.

How pregnancy probiotics can help you and your baby

New research suggests that taking specific pregnancy probiotics could be the answer to a range of common pregnancy side effects.

Childcare is a big problem, but there's more to it

Let’s keep talking about these issues and not allow them to be put into a neat little box that’s labelled ‘Fix childcare and everything is solved’.

Pink's awesome response to body-shaming trolls

When trolls felt the need to comment on 35-year-old singer-songwriter Pink's weight, her answer was an awesome ode to body love.

Fertility clinic offers egg donors $5000

A national chain of fertility clinics is offering egg donors a $5000 payment to cover their expenses, a first for Australia which is raising concerns the money could act as an inducement.

Baby boy abandoned in India amid fresh surrogacy concerns

Australian officials could do nothing to stop an Australian couple from abandoning their baby son, born through surrogacy in India, after they decided they did not want to bring him to Australia.

Herd immunity and community responsibility: how free-riders can make kids suffer

Individual choice works for haircuts and handbags, but not for preventing infectious diseases that kill kids.

Photographer captures 'unexpected beauty' of birth

If there is one thing Leilani Rogers knows about childbirth, it is that no two deliveries are ever the same.

Expectations vs the reality of making a toddler's clothes

Note to self: less sewing, more life. Not the party dress, but the party. The toddler, as usual, has it all figured out.

Mum meets 'dead' daughter 49 years after birth

In 1965, Zella Jackson-Price was told her premature baby girl had died shortly after birth.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

Show us your toddlers LEGO DUPLO creations

We love to see the cool creations kids build when they play with LEGO DUPLO. Enter and share a picture of your childs creation for a chance to WIN 1 of 10 LEGO DUPLO prize packs worth over $100 each.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

SIGN UP NOW!

Win a year's worth of toys

Receive a daily email from Essential Baby for just the month of April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.