Jump to content

How long for landlord to fix door lock?


  • Please log in to reply
31 replies to this topic

#1 KylieferalMin0gue

Posted 22 February 2013 - 04:29 PM

I have what I think is a slack landlord.  We have been here for 6 years, and the very few times I have had to call her for maintenance issues she has taking ages (sometimes months and after many phone calls) to rectify the problems)
Anyway 2 days ago the lock on the back screen door stopped working.  The little latch thing just seized up and refused to move to lock the door, so the door will not lock.  I informed the landlord straight away, and she said that she would get someone out when she could.  I mentioned that I thought that this was a security issue, hence needing it fixed asap.  (The back door is a glass sliding door, and would not be hard to force open)
How long do you think is reasonable to fix this problem?

#2 ~Supernova~

Posted 22 February 2013 - 04:34 PM

A screen door is not an emergency, so probably a week or two max. Stick a piece of dowel in the door in the meantime if you are concerned

#3 JRA

Posted 22 February 2013 - 04:45 PM

I am also confused why it is a security issue.  The glass door sound as though it is the real locking door. A screen door with a simple latch is not a security door (the way you describe it).





#4 Illiterati

Posted 22 February 2013 - 04:58 PM

Screen door? Within a week or two?


#5 ~Supernova~

Posted 22 February 2013 - 05:03 PM

QUOTE (SlowEmotionReplay @ 22/02/2013, 05:58 PM) <{POST_SNAPBACK}>
Screen door? Within a week or two?


I'm just going by how long it took to get ours fixed (and ours locked, it just seized up and was very difficult to open). For non emergency repairs, we have waited a maximum of two weeks.

#6 ~Jodama_Feral~

Posted 22 February 2013 - 05:13 PM

A couple of weeks. But they may not have to fix it as technically the screen still serves it purpose to screen the bugs, it just doesnt lock. And screen doors are not something you have to have on a rental.

#7 madmax1

Posted 22 February 2013 - 05:17 PM

For the same thing I waited for 3 days. I told them my insurance was invalid without a secure door (~which  it is) We also do not have keys to lock the glass doors only the screen doors so for us it was a security issue. The locksmith said the lock was so old he was amazed it had lasted so long as it was.

#8 #YKG

Posted 22 February 2013 - 05:19 PM

TBH I'd just google how to fix that myself & if it didn't work I'd organize something myself, it's not an urgent repair like a hot water system so something small like that I'd do myself.

#9 Feral*Spikey*

Posted 22 February 2013 - 05:47 PM

Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?

#10 ~Supernova~

Posted 22 February 2013 - 05:53 PM

QUOTE (*Spikey* @ 22/02/2013, 06:47 PM) <{POST_SNAPBACK}>
Locks on doors and windows are a security issue. If the glass door doesn't key locked, then it is an urgent repair and should be done within 24-48 hours.

I'd be phoning a locksmith so you know how much its going to cost. If your LL is that slack, I'd probably just do it (organise the locksmith) myself, and send them the bill.

Do you have a property manager, or are you directly letting from the LL?


Her door locks, it's her security screen that doesn't. Considering it isn't a standard rental item, I don't see how it is urgent :/

#11 Mischief Managed

Posted 22 February 2013 - 05:57 PM

Hopefully it's done asap and your contents insurance isn't affected.

We had a back door without a lock on a property when we moved in (first house out of home); called the agent and they said they'd get someone to look in on it; we couldn't get contents insurance without it.

Came home from work the next day and our house had been robbed.  The only things that hadn't been taken were our bed our couch and the fish tank.

#12 Smoo

Posted 22 February 2013 - 06:00 PM

this is for nsw but other states should have similar

QUOTE
Urgent repairs
The law distinguishes between urgent (emergency) repairs and those which are not so urgent. Urgent repairs are:

a burst water service or a serious water service leak
a blocked or broken toilet
a serious roof leak
a gas leak
a dangerous electrical fault
flooding or serious flood damage
serious storm or fire damage
a failure or breakdown of the gas, electricity or water supply to the premises
a failure or breakdown of the hot water service
a failure or breakdown of the stove or oven
a failure or breakdown of a heater or air-conditioner
a fault or damage which makes the premises unsafe or insecure.
If urgent repairs are needed you should notify the landlord or agent right away. The landlord or agent must arrange for the repairs to be done as soon as possible. If you cannot reach them, check your tenancy agreement for the details of a nominated tradesperson to contact.

If urgent repairs are not done within a reasonable time you may be able to arrange for the work to be done and be reimbursed by the landlord (but only up to $1000). However, you must be able to show that:

the need for the urgent repair was not your fault
you contacted the landlord or agent about the problem or made a reasonable attempt to do so
you gave the landlord or agent a reasonable opportunity to get the repairs done
the repairs were carried out by a licensed tradesperson (if appropriate).
You must give the landlord written notice setting out the details of the repair and copies of all receipts. The landlord is required to pay you back within 14 days of receiving your notice. If they do not you can apply to the Consumer, Trader and Tenancy Tribunal for an order.

http://www.fairtrading.nsw.gov.au/Tenants_...pairs_done.html

I just wish they'd define a 'reasonable length of time'

#13 JRA

Posted 22 February 2013 - 06:46 PM

The OP didn't say it was a security screen, the way it was described as more like a fly wire door.



#14 Feral*Spikey*

Posted 22 February 2013 - 06:49 PM

QUOTE (Mareek @ 22/02/2013, 05:53 PM) <{POST_SNAPBACK}>
Her door locks, it's her security screen that doesn't. Considering it isn't a standard rental item, I don't see how it is urgent :/


Where did she say that exactly?

I see a comment about a screen door with a lock, and a second comment about a sliding door that wouldn't be hard to open. Its silent as to whether or not it has a lock.

Which is why I prefaced my statement with a 'if your glass door doesn't key locked'....

#15 Feral*Spikey*

Posted 22 February 2013 - 06:51 PM

QUOTE (JRA @ 22/02/2013, 06:46 PM) <{POST_SNAPBACK}>
The OP didn't say it was a security screen, the way it was described as more like a fly wire door.


She didn't say that either. But, it does have a lock. Or did. So it offers some form of security. A fly wire door (that isn't also a security one) doesn't usually come with a lock, does it? A latch yes, a lock, no...

#16 Feral*Spikey*

Posted 22 February 2013 - 06:52 PM

QUOTE (Mischief Managed @ 22/02/2013, 05:57 PM) <{POST_SNAPBACK}>
Hopefully it's done asap and your contents insurance isn't affected.

We had a back door without a lock on a property when we moved in (first house out of home); called the agent and they said they'd get someone to look in on it; we couldn't get contents insurance without it.

Came home from work the next day and our house had been robbed.  The only things that hadn't been taken were our bed our couch and the fish tank.


Oh dear, they certainly 'took care of it'. sad.gif

#17 JRA

Posted 22 February 2013 - 06:53 PM

QUOTE
The little latch thing just seized up and refused to move to lock the door, so the door will not lock


You're right spikey, I must admit I read from this bit that it wasn't a key type lockable door, but more of a latch type thing. But that was just my imagination from what was written

#18 Feral*Spikey*

Posted 22 February 2013 - 06:54 PM

I've had such a bad day, I'm not game to assume anything at this point. It might bite me. wink.gif

#19 JRA

Posted 22 February 2013 - 06:55 PM

That was my day yesterday, spikey

#20 Feral*Spikey*

Posted 22 February 2013 - 06:58 PM

I should also add, that you could very well be right - she mentioned a latch but that it locks. So that's why I took the each way bet. laugh.gif

#21 unicorn

Posted 22 February 2013 - 07:10 PM

QUOTE (JRA @ 22/02/2013, 07:46 PM) <{POST_SNAPBACK}>
The OP didn't say it was a security screen, the way it was described as more like a fly wire door.

My parents have those crim safe doors and they have a latch that you just flip from 1 o'clock to 11 o'clock. This latch also moves when you use the key to lock it from either inside the doors or outside. Once locked with the key though, the latch won't unlock without the key.
I have had standard security screens that work the same way and if they are the same as the OPs then yes OP I think it is a security issue and should be fixed within 24 hours.

Have you tried spraying some WD40 into the mechanism or seen if there is something jamming it?

Edited by Flibbertigibberty, 22 February 2013 - 07:10 PM.


#22 ~Supernova~

Posted 22 February 2013 - 07:11 PM

QUOTE (*Spikey* @ 22/02/2013, 07:49 PM) <{POST_SNAPBACK}>
Where did she say that exactly?

I see a comment about a screen door with a lock, and a second comment about a sliding door that wouldn't be hard to open. Its silent as to whether or not it has a lock.

Which is why I prefaced my statement with a 'if your glass door doesn't key locked'....


If you read the op, it specifically says "screen door". She is then concerned because her "still lockable" glass door would be easy to break into (as you can lift, slide, and pop many of them off).

ETA: We have a screen door which can either be "latched" (with plastic surrounding the latch) or dead locked.

Edited by Mareek, 22 February 2013 - 07:13 PM.


#23 kadoodle

Posted 22 February 2013 - 07:17 PM

Graphite will lubricate the lock.  Get a greylead pencil, crush up some of the lead and blow it into the lock.  If it's just a little stuck, it'll loosen.  If it's totally caput, call a locksmith and send them the bill, otherwise if your place gets turned over your insurance will be worthless.

#24 Ireckon

Posted 22 February 2013 - 07:20 PM

Our screen sliding door lock broke about 12 months into our tenancy. Honestly, I believe it broke from the way my kids close the door. I went to bunnings and got a replacement for about $80 and installed it myself, it was very easy. I let the Re know and gave them a copy of the new key. I did not expect it to be paid for, because it broke due to the constant slamming nature of my children closing the door ( we won't go into my frazzled nerves and repeated "close it gently"'s)

I realise that security is a LL responsibility. We are also Ll's ourselves. We have a great relationship with our tenants though, and if this happened to them, they would either a) replace it and we would reimburse them or b) they would own the repair as a result of their constant usage and wear the costs themselves.

I am in no way saying that you have broken the lock, you have clearly stated it seized up and it is old. 6 years of living in the same place does allow for user wear and tear. Just giving a different point of view of how it happened for us and how our tenants would handle the situation.

#25 -*meh*-

Posted 22 February 2013 - 07:41 PM

QUOTE (Ireckon @ 22/02/2013, 07:50 PM) <{POST_SNAPBACK}>
Our screen sliding door lock broke about 12 months into our tenancy. Honestly, I believe it broke from the way my kids close the door. I went to bunnings and got a replacement for about $80 and installed it myself, it was very easy. I let the Re know and gave them a copy of the new key. I did not expect it to be paid for, because it broke due to the constant slamming nature of my children closing the door ( we won't go into my frazzled nerves and repeated "close it gently"'s)

I realise that security is a LL responsibility. We are also Ll's ourselves. We have a great relationship with our tenants though, and if this happened to them, they would either a) replace it and we would reimburse them or b) they would own the repair as a result of their constant usage and wear the costs themselves.

I am in no way saying that you have broken the lock, you have clearly stated it seized up and it is old. 6 years of living in the same place does allow for user wear and tear. Just giving a different point of view of how it happened for us and how our tenants would handle the situation.


wear and tear on the property is not the tenants responsibility to fix regardless how long they have been there for. damage caused by neglect,abuse or accident is but not general wear and tear




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

Why I breastfed my son until he was three

The fact that I not only breastfed my son, but breastfed him for three and a half years, seems pretty incredible in retrospect.

Do babies and young children see ghosts?

Do babies and young children see ghosts? If you’ve pondered the question, you’re not alone.

15 years with Essential Baby: meet Therese

"Life has a funny way of giving you what you need when you need it the most."

Mum causes a stir by taking a stand against leggings

A mum has found herself the subject of debate after claiming tight bottoms cause lustful thoughts in men.

Don't set a parenting goal for 2015 - do this instead

The problem with goal setting as a parent is the measure. How do we really know if we’re succeeding?

5 pregnancy myths that just won't go away

When you're expecting, it often seems like everyone is keen to offer advice about what you should and shouldn't do in the interests of your health and wellbeing.

RPA hospital contacting mums after discovering vaccine storage fault

Sydney's Royal Prince Alfred Hospital (RPA) is trying to contact women who had babies at the facility after discovering a fault in a refrigerator containing vaccines.

'Nutella' not a baby name, French court says

A French court has blocked parents from naming their baby girl after the hazelnut spread Nutella, arguing it would make her the target of mockery.

Why I'm never calling myself 'just a mum' again

I’ve grown three human beings. I feed them, dress them, teach them, care for them and love them 24 hours a day. Yet for eight years, when I meet new people and they’ve asked me what I do, I tell them: “I’m just a mum”.

Rosie Batty named 2015 Australian of the Year

One year ago, Rosie Batty could not have imagined she'd be where she is. Tonight the grieving mum who put domestic violence on the national agenda was named Australian of the Year.

Five reasons to hug more

Hugging – some of us thrive on it, even depend on it – and then there are those who don't care for it really. So, are they missing out?

Help - my three-year-old has started throwing tantrums

My daughter never went through the "terrible twos" but began throwing wild tantrums shortly after her third birthday.

That's commitment

First peek at Sonia Kruger's daughter Maggie

"She smells so good, I could eat her," Kruger tells co-host David Campbell.

Mum assists in own caesarean surgery

A mum who partly delivered her own twins during a caesarean has encouraged other women to take control of their birthing experience.

How to handle common childhood regressions

Regression can be a natural and common part of development prompted by a variety of factors, but that doesn't make it less frustrating.

Disgruntled dad's pram ad goes viral

When buying a second hand pram, there are lots of things to take into consideration. 

Man discovers he's a dad after finding 55-year-old letter

Discovering you are about to father a baby is startling enough - never mind finding out you have a 61-year-old son.

15 thoughts mums have during a tantrum

Ranging from mild to feral and triggered by events both minor and major, tantrums certainly keep life interesting.

Natural pain relief in the early stages of labour

While managing labour pains on your own can be daunting, there are a number of natural pain relief options to help you cope until you are admitted to hospital.

Win an Octonauts prize pack

To celebrate the launch of Octonauts Live! Operation Reef Shield, a spectacular underwater adventure live on stage, we are giving away an amazing Octonauts prize pack to one lucky fan.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Forgotten Baby Syndrome claims the life of toddler

One baby dies every eight days in the back of a car in the US, victims of 'forgotten baby syndrome'.

For a brief time, I was touched by an angel

For a brief time, I was touched by an angel. You stole my heart, and changed me into the women I am today.

Chinese woman gives birth to quintuplets

After six years of trying for a baby, a couple’s dreams have come true many times over after the mum gave birth to quintuplets this week.

Chrissie Swan has reached her "sex quota"

Chrissie Swan says she and her partner have sex once a year due to her fear of falling pregnant.

Stars help save choking babies

It's an important lesson to learn, but one that busy new mums and dads might overlook until it's too late.

New Girl star Zooey Deschanel pregnant

Actress Zooey Deschanel is expecting her first child with her producer boyfriend Jacob Pechenik.

16 times 'dad reflexes' saved the day

Of course, in some cases they may be the ones who actually got their child into a precarious position in the first place, but we'll ignore that for now.

Couple's 'non-traditional' pregnancy announcement goes viral

Knowing you are not the father of your pregnant wife's baby would usually indicate a rocky relationship ahead for traditional parents.

The trials and tribulations of identical triplet newborns

Pip Donnelly is still playing spot the difference with her newborn identical triplets, Isabelle, Georgina and Frankie.

Win an Octonauts prize pack

To celebrate the launch of Octonauts Live! Operation Reef Shield, a spectacular underwater adventure live on stage, we are giving away an amazing Octonauts prize pack to one lucky fan.

Earthquake baby thriving five years on

Jenny Alexis is lucky to be alive after spending four days buried in the rubble of the 2010 Haitian earthquake, but now she's a thriving five year old.

Please don't say I'm lucky because I was adopted

On the one hand I was having a regular life with friends and sports and sleepovers and school. But I was also always wondering: Did my mother love me? What was wrong with me?

An open letter to non-parents who offer advice on child-rearing

Kitty, when you’re the parent of my child you’re welcome to wade in with an opinion – but until then, I’d prefer you to have a supportive ear and a glass of wine ready.

Couple arrested over baby gun video

A US couple faces charges after investigators say they found mobile phone videos showing the woman's 12-month-old daughter putting a handgun in her mouth.

NSW Health dumps 10-year limit on frozen embryos

A 10-year time limit on storing frozen embryos that were created with donor sperm has been dropped by the NSW government.

How my happy-go-lucky husband became a monster

Sharan Nicholson-Rogers watched her husband change from a happy-go-lucky police officer into an unpredictable man prone to violent and emotional outbursts.

Dads-to-be experience hormonal changes, too

Dads-to-be experience hormonal changes in line with their pregnant partners, a new study shows.

'They were just doing their job': mum of toddler killed in police chase gone wrong

"They were just doing their job. I feel so sorry for them. It is all just too sad."

Miscarriages to be formally recognised by NSW government

Women who miscarry will be able to obtain an optional "recognition of loss" certificate as a formal recognition of their often heartbreaking loss.

Cafe cubby house 'too noisy' for neighbours

Teenage parties, domestic disputes, or raucous late night pubs are the things that usually come to mind when you think neighbourhood noise complaints.

Dad films baby playing with snake

Most parents would not consider a snake an appropriate playmate for their baby, but a US dad who filmed his daughter playing with a python has defended himself against criticism.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Back to School Offer

Findababysitter.com.au

We've got you covered for this school year. Use www.findababysitter.com.au to meet local nannies now.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.