Jump to content

Would you open a dispute?
ebay/ paypal question


  • Please log in to reply
8 replies to this topic

#1 Funky Cold Ribena

Posted 21 February 2013 - 07:26 PM

This is a bit long long winded, thanks in advance for reading...

I bought a pair of shoes on eBay from an overseas seller in the middle of January. The seller had 100% rating and great feedback so bought the shoes and paid immediately with Paypal.
Within 2 days the shoes had been marked as shipped with a tracking number. Three weeks later, no shoes arrive so I check the tracking number with Australia Post and it is marked as a "no events recorded".
I email the seller through eBay and get a reply saying so sorry but the shoes are out of stock with the supplier. He was very apologetic and offered me a refund or another pair of shoes in another style or colour. He didn't say why he had marked the item as shipped when it hadn't been though. So I reply to him and say that I will have a pair of shoes in another style and give him the order details. Get a reply back, yes, all good, in stock and will get them shipped out.

So as of yesterday ( 2 weeks later), still no shoes have arrived. I email the seller to ask what is happening. He replies that the shoes ( the new style, my second choice) are also out of stock but will get them shipped to me as soon as he gets them in from the supplier. Again, he was very apologetic and very nice about it but I'm getting a bit ticked off now.

I looked into what to do if item is not received and an option is opening a dispute with Paypal. I have until 3rd March to open a dispute.

Would you open a dispute ( just to protect your money should the second pair of shoes never come)?
Would you report the guy to eBay for selling stuff he hasn't actually got( the original shoes and the second choice are still for sale on his eBay store)?
Would you just say to him "forget it and refund my money to Paypal asap please"?

The other thing I notice from his feedback is that he appears to be selling shoes to several different buyers in large amounts. Not just the odd pair to a buyer like me. I get the feeling I'm put on a back burner so he can supply the big buyers. I could be wrong.

Gahhhh and such lovely shoes too!





#2 laridae

Posted 21 February 2013 - 07:35 PM

I would be opening a dispute before it expires, otherwise you will lose the protection.

#3 libbylu

Posted 21 February 2013 - 07:44 PM

I would be asking him to return your money by the 3rd of march or you will open a dispute.
Although it is clearly wrong to communicate that items have been shipped (twice) he has at least been communicative and apologetic and has offered to return your money.
I would take that offer of money back, but give him the deadline by which you expect to receive it, so you are not put on the backburner again!

#4 wallofdodo

Posted 21 February 2013 - 07:45 PM

Open a dispute, and let them know, if they ask.

This is the problem when international purchases go wrong, the time frame allowed by eBay is not long enough.

#5 purplekitty

Posted 21 February 2013 - 07:45 PM

QUOTE (laridae @ 21/02/2013, 07:35 PM) <{POST_SNAPBACK}>
I would be opening a dispute before it expires, otherwise you will lose the protection.
Yes,open a dispute before the Paypal protection expires.
I was caught out in a similar situation.


#6 copham

Posted 21 February 2013 - 07:46 PM

I was recently in a similar situation I purchased a bracelet for $100 from a seller with 100% positive feedback. Apparently item was shipped 24.12.12 but by mid Jan I still hadn't received when I checked the tracking number that she gave me it said "lodged by customer" nothing else when I called aus post they informed me to open a dispute as the customer didn't put the parcel in the right bag to start with and that the parcel is in "limbo" and I may never receive it and most likely it was returned to sender for whatever reason.

I lodged with paypal and 30 days later they gave me a refund, seller sent me a msg abusing me but I didn't care I just wanted either my money or product and since she wasn't willing to help I went further.

Make sure you lodge before your time is up you can cancel dispute if you recieve item.

Edited by House.of.blue, 21 February 2013 - 07:48 PM.


#7 Feralishous

Posted 21 February 2013 - 07:50 PM

Id open the dispute, if you want the shoes badly.
Otherwise Id get a refund (and if any issues with that, then open a dispute)

#8 CallMeFeral

Posted 21 February 2013 - 07:59 PM

Definitely don't miss the dispute opening deadline. Put a marker in your calendar for the day before so you don't miss it.

As for the shoes - he sounds dodgy, I'd actually just ask for a refund. But if you really want them, then keep trying, but still open the dispute so that you are protected!

#9 Funky Cold Ribena

Posted 21 February 2013 - 08:21 PM

Thank you for your replies everyone.

I have opened a dispute, as I can always withdraw it if the shoes arrive which I actually doubt they will. I mean, he's been nice about it but he's had my money for 6 weeks now and nothing has been shipped. Luckily I'm not in any great need for the shoes, they were for work, nothing special but oh, so nice.

Edited by starboard, 21 February 2013 - 09:12 PM.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

A mum's tragic battle against inflammatory breast cancer

At just 37 years of age, with two young sons, Vicki was diagnosed with inflammatory breast cancer. Now her family wants all women to know the symptoms.

The business of babies around the world

Pregnancy and birth is an intriguing process no matter where you are in the world. One soon-to-be father gleans wisdom from a new guide.

Finding a positive path through IVF

It’s not surprising that IVF is often seen as a negative journey towards the ultimate positive, but having a glass-half-full approach can make a big difference to the experience.

Giving strangers the gift of parenthood

A mum explains why she and her husband are choosing to gift their leftover embryos to help strangers achieve their dream of parenthood.

Does morning sickness get better or worse with each child?

Just as every baby is unique, so is every pregnancy. And that means morning sickness can vary a lot, too.

What's so wrong with looking 'mumsy', anyway?

Why is it that the word ‘mumsy’ has connotations of such a negative nature – but seems to be the only other option apart from ‘yummy’?

Trying to speed up the inevitable

As the waiting game of late pregnancy continues, this mum considers a few things that might hurry things up a little.

One month later: where is William Tyrell?

It has been a little over a month since William Tyrell disappeared from his grandmother's home, 33 long sleepless nights for his family as they mourn the absence of their cheeky young boy.

Winter's child less likely to be moody: study

Babies born in the summer are much more likely to suffer from mood swings when they grow up, while those born in the winter are less likely to become irritable adults, scientists claim.

Single mum of two creates award-winning baby app

Suddenly single with a baby and an 11-year-old son, Tara O?Connell developed an app to improve the lives of mothers who were similarly overwhelmed.

Food for thought: looking after yourself as a new mum

As soon as your baby enters the world, everything else takes a back seat - even the necessities of daily life such as eating are severely compromised, right when you need energy the most.

'Grabbable guts' campaign aims to cut toxic fat

The Live Lighter campaign will take people inside the human body to show the internal dangers of being overweight.

The best and worst month of my life

A new mum's first month of motherhood didn't pan out as expected when she lost a family member weeks after her baby's birth.

Facebook and Apple offer to pay female staff to freeze their eggs

Facebook and Apple are hoping to provide women with the freedom to build their careers without the added pressure of having children at or by a certain age.

How a pregnancy contract could work for you and your partner

The idea of making a 'pregnancy contract' with your partner may sound a bit silly at first, but it can help make the transition to parenthood a lot smoother.

Finding a mum-friendly personal trainer

Burping babies vs burpees – yes, new mums and personal trainers live in different worlds. But they can work together - once you find the right match for you and your lifestyle.

Alleged baby snatch incident a ?misunderstanding?, say police

Police say that an incident in which a man pulled on a woman?s pram while walking a popular Sydney route late last month was a misunderstanding.

Ebola killed my aunt and is shutting down my country

Three weeks ago, my auntie, a midwife, developed a fever. Sitting here in Sydney basked in Australian sunshine, that shouldn't be big news.

The night my ovary burst

One mum shares her frightening experience and vows to never take her health for granted again.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win 1 of 5 Canon Powershot D30 cameras

Capture life more easily with the Canon Powershot D30. Shockproof, waterproof and dustproof, you can take it almost anywhere and shoot beautiful images, time after time. Enter now!

16 parenting truths you won't find in the baby books

I am five years into this parenting gig and I’ve learnt that sleepless nights and changing dirty nappies are child’s play.

Best and worst potty party cakes

It's nice to celebrate a child making the shift from nappies to 'big kid' undies, but do we really need a semi-realistic used toilet cake to do it? Here are some of the best and worst cakes parents have used at 'potty parties' around the world.

7 tips for a financially festive Christmas

Plan ahead - and do it now - to ensure festive season expenses don't break the bank.

'Go the F*** to Sleep' author's new book for frustrated parents

A sequel is coming soon to the 2011 hit book 'Go the F*** to Sleep' - and this time, it's about mealtimes.

Great birthday party buys from Etsy

Handmade crafts to decorate and personalise your child's next birthday - from banners to cake decorations, we've got gorgeous party finds from Etsy.

Creative storage ideas for the kids' rooms

Creative and practical storage ideas for the kids' toys and books can also add some stylish decor to your home. Visit babyology.com.au for more stylish modern finds for hip kids & parents.

The 'yucky' illness that took over my life

I have a chronic illness nobody likes to discuss, as it involves toilet talk. But it needs to be talked about.

To the mum in the doctor's waiting room

Maybe the mum I saw in that waiting room, seemingly disconnected from her baby, doesn’t have the support she needs.

10 space-saving nursery ideas

Starting a family doesn't always mean moving into a bigger house - not yet, anyway.

 

What's in a name?

Baby Names

Looking for a classic name, or an unusual name? Our Baby Name Finder is for you, search or browse to refine your shortlist.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.