We've had the technician out twice and the problems have actually worsened. I'm not looking for technical advice, but just any tips with dealing with Apple and any tips for getting a replacement computer. I think we have been patient enough.
I need my computer to get things ready for the birth in a few weeks and also to get some work underway before bubs arrives as I'm planning to be a WAHM.
The technician told us they only consider replacing the computer after three visits from the technician. We're currently awaiting our third visit.
Any tips for getting the ball rolling?
There's only five weeks until I'm due!
We took out three-year Apple Care cover when we bought the iMac.
To date, our contact with Apple has been via booked phone calls with Apple in the US, and email updates letting them know of the continued problems, and error reports sent from the computer.
Edited by WhimsicalDragonfly, 20 February 2013 - 09:10 AM.