Jump to content

Importing - Help Required


  • Please log in to reply
13 replies to this topic

#1 Beancat

Posted 18 February 2013 - 08:33 AM

Hi, I am thinking about starting an online business.  I don't want to specify the idea but it is related to parents' and baby goods in a particular segment of the market.

My question is, how do you find suppliers and what is the process for importing goods?  Do you actually travel to China etc or can you order samples from exporters?  How do you find reputable exporters and is their a reputable website to help navigate the regulatory side of importing (DFAT maybe?).  

Any help would be appreciated, thanks.
KH

#2 blackcat20

Posted 18 February 2013 - 08:43 AM

A lot of Tafes offer short courses, I'm sure I've seen some regarding importation. You might find that many manufacturers/wholesalers only sell to one local distributor and you'll have to buy through them.

#3 CallMeFeral

Posted 12 March 2013 - 11:05 PM

Alibaba is good for finding people, they will usually send samples - you would have to pay for them, but not exorbitantly.

Sorry, don't know about the rest!

#4 Three Of Hearts

Posted 11 April 2013 - 11:49 AM

QUOTE
how do you find suppliers and what is the process for importing goods?

We use alibaba mostly.  We never pick a business that has been on there for less than 3 years though.  They are the most trustworthy.  

QUOTE
Do you actually travel to China etc or can you order samples from exporters?

We have not traveled over there yet, although there are plans to later this year as we've found a few of our current suppliers have said they would like to meet us in person and talk better deals.  As for samples, we tend to get them sent over in one of our containers as you have to pay for them (generally more than you'd pay for them if you were buying a lot of them) and pay the shipping.  Depending on what you're thinking about this can get very costly if you have to use LCL all the time to get samples over, and air freight can be a killer.

QUOTE
Is their a reputable website to help navigate the regulatory side of importing (DFAT maybe?).

We pay a company that specialises in overseas freight to handle all of our importing.  They take care of organising the shipments, customs charges and take care of all the fees etc involved with importing.  We pay them directly for everything.

Hope that helps original.gif

#5 Unatheowl

Posted 11 April 2013 - 12:16 PM

We have done basically the same as Allie.  We have actually gone over to see the factories though.  If you deal with china for a while you get a sense of who is going to be dodgy and who isn't.  There is always a certain element if risk and if we have a series of bad events we drop the supplier.

#6 Beancat

Posted 14 April 2013 - 04:42 PM

Thanks everyone!  this is most helpful original.gif

#7 BJBubbles

Posted 16 April 2013 - 08:26 AM

We actually went and met the suppliers before we purchased from them, but we import wine so we really wanted to taste it first!  Also helped us set up a good relationship with them etc and allow us to see their facilities, meet the wine makers and feel confident with working with them.

We use a customs and shipping company that arrange everything - the even deal directly with our suppliers and arrange delivery to port in the home country, all the paperwork in that end, shipping to Aus, customs and taxes here and deliver to my warehouse in Melbourne.  Means I only have to pay my suppliers and then the shipping company. Breaks up costs too - suppliers are paid before goods are shipped and the shipping company is paid once goods have landed in Aus.

Good Luck! It's exciting starting a new business :-)


#8 AngryBird

Posted 16 April 2013 - 09:55 AM

Can I ask those who do importing for business - what insurance and other similar requirements are there, to cover you for items you import? At what point do you need an importing license?

#9 BJBubbles

Posted 16 April 2013 - 09:56 PM

Afrocircus - I "buy" insurance with my shipping company to cover the goods while in transit. I then have insurance on my warehouse to cover the goods when in storage - this is through the company I rent the storage space from.

From a license perspective, I don't think you need a license unless you are importing restricted goods, but I'm not positive on that.  I know I don't need a license to import wine, and as long as I pay all the taxes customs are happy with me :-)   Selling the goods is another issue as obviously for some things (such as alcohol) you do need a license!

#10 Three Of Hearts

Posted 17 April 2013 - 10:45 AM

QUOTE (AfroCircus @ 16/04/2013, 09:55 AM) <{POST_SNAPBACK}>
Can I ask those who do importing for business - what insurance and other similar requirements are there, to cover you for items you import? At what point do you need an importing license?

We pay transit insurance with our complete business insurance through Elders.  This covers the goods whilst they are on the water and even right up to when the container lands at our doorstep (so if the goods made it all the way from China but were then damaged 5 minutes down the road from us they're still covered).  You also need manufacturers insurance (depending on what you're importing) as you are classed as the manufacturer when you import something.  This is also through Elders for us.

We don't need to worry about importing licenses etc as we use a freight company to handle all our imports.  They take care of everything for us and we pay them directly.  This covers all the customs charges, import taxes, wharf fees etc

#11 Unatheowl

Posted 19 April 2013 - 03:06 PM

QUOTE (AfroCircus @ 16/04/2013, 09:55 AM) <{POST_SNAPBACK}>
Can I ask those who do importing for business - what insurance and other similar requirements are there, to cover you for items you import? At what point do you need an importing license?


Hi, we pay marine insurance (which covers all forms of shipping/flying etc) and we got that through our broker.  We had an incindent where QANTAS handlers ran forklift prongs though about 50% of our shipment and we were advised that claims against cargo handlers are almost never paid (as they blame the airlines and the airlines blame the ground crew and no one ever saw anything anyway).  It is worth it.

You dont generally need import licence per se unless you are importing certain classes of goods.  We import some radioactive goods so we need a licence for that only.

#12 Beancat

Posted 19 April 2013 - 03:42 PM

I have found a couple of suppliers for my idea through Alibaba.  I have soooo much to learn!  When they say you need to purchase a minimum of 500 pieces does that usually mean 500 of the one item or a mixture of items from the same supplier as long as it comes up to 500?

My idea is an online business selling a certain maternity item that seems to be very few and far between here in Australia and where it is available it is really expensive.  What are you toughts about starting off small on ebay and then growing the business or should I just start my own online store?  Funds are fairly limited, so ebay might be a good start, but I really want this to be professional

#13 Unatheowl

Posted 19 April 2013 - 03:56 PM

QUOTE (Beancat @ 19/04/2013, 03:42 PM) <{POST_SNAPBACK}>
I have found a couple of suppliers for my idea through Alibaba.  I have soooo much to learn!  When they say you need to purchase a minimum of 500 pieces does that usually mean 500 of the one item or a mixture of items from the same supplier as long as it comes up to 500?


You would need to ask them - it is ok to do so.  I have found that being pretty honest and open with them helps.  I often start conversations with them just about general things as it helps to build a relationship.  In my industry, they really want our business so will be accomodating.  Also, I always offer to pay for any samples and am very polite.  Once I have bought something and I make sure I pay promptly and communicate well so that they know we are serious and not just trying to get free samples off them.  I have found that they will then offer me free samples or throw things in for free.  HAving said that, my industry is medical and highly competitive and I have no clue about yours.

Sometimes if I am trying to bring in a new product I will tell them just that, that we are testing the market and it has a potential sales of (whatever that may be).  If I am trialling samples I will give them detailed feedback about thier products.  Sometimes, I will send them examples of products we have here or changes that people have asked for.  It just shows that we are invested in the process.  Again, this works in my industry, I'm not sure about yours.

#14 Three Of Hearts

Posted 19 April 2013 - 04:24 PM

QUOTE (Beancat @ 19/04/2013, 03:42 PM) <{POST_SNAPBACK}>
I have found a couple of suppliers for my idea through Alibaba.  I have soooo much to learn!  When they say you need to purchase a minimum of 500 pieces does that usually mean 500 of the one item or a mixture of items from the same supplier as long as it comes up to 500?

Like Unatheowl said, you really just need to ask them.  I've found a lot of the time their minimums and pricing on Alibaba to be different to what they'll actually offer you.  But don't be fooled if you think its wrong either.  I was buying promotional gear one time and they said the price was 50 cents per piece dearer than what Alibaba said, so I told them I'd get it elsewhere and they quickly dropped the 50 cents off.  It's all really just a big learning curve!!

QUOTE (Unatheowl @ 19/04/2013, 03:56 PM) <{POST_SNAPBACK}>
I often start conversations with them just about general things as it helps to build a relationship.

My DH does this too.  He finds them much easier to get along with if he has a chat with them first.  Sometimes they talk about random things like what they're having for dinner!  DH even has photos of some of our suppliers first borns etc.  The main thing is that they LOVE to feel like they mean something to you, and they get very upset very quickly if they think you don't trust them!!  We were having issues with a dodgy supplier who'd disappeared offline for 3 weeks so DH gave one of our good suppliers the factories phone number and he called and sorted it for us.  He now calls himself one of DHs "good friends" LOL!




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Heartwarming prank gives single mum the house she was hired to clean

Cara Simmons arrived at work to clean a large and beautiful house in time for a party planned for that evening. It was soon hers.

Why we should stop telling new parents to 'enjoy every moment'

A few weeks ago, some dear friends of mine had their first baby. As the proud dad texted me a picture I had to fight the natural instinct to say “Enjoy every moment!”

Transgender dad breastfeeds his babies

A transgender man who breastfed his first baby - despite having his breasts removed as part of his transformation from female to male - has now had a second child.

Couple face $1 million medical bill and bankruptcy after babymoon birth

A Canadian couple were slammed with a million dollar medical bill after their daughter was prematurely during their babymoon.

Win one of 5 Little Tikes Cozy Coupe Sport

Australia?s No 1 selling car is now available in a Sports model and we have 5 to give away to some lucky Essential Baby families.

Cigarettes, junk food dominate supermarket sales growth

One in every five dollars spent at supermarkets goes on cigarettes or junk food, according to industry data.

Teacher under fire for breastfeeding in class

There is no doubt mums have a right to continue breastfeeding after they have returned to work, but one teacher in the US has taken it to the extreme.

Video: Baby sniffs beardless dad to make sure it's him

She looks him up and down and then touches his chin, but baby Lindsey still isn't sure this clean-shaven man is her dad.

The tragedy of losing a favourite teddy bear

We were green and uninitiated, perhaps a little naïve when it came to the favourite toy responsibility.

It's possible to workout while pregnant

Medical experts say intense fitness routines can be done safely during pregnancy - if the mums-to-be follow some guidelines.

Baby for Asher Keddie and Vincent Fantauzzo

Fans followed every step of her on-screen pregnancy in Offspring, now Asher Keddie is going to be a mum in real life too.

What parents really want for their kids

Are our hopes, dreams and expectations for our children what they really need?

'I had a feeling something was seriously wrong': the fight for Kaden's diagnosis

Before even giving birth, Katie Myers' maternal instincts warned her something was wrong with her baby.

When your pregnancy causes a relationship rift

Some dads-to-be don't miss a beat when their partner is pregnant; others struggle with a range of issues and can become withdrawn, right when their support is needed most.

Couple uses group photo trick to announce pregnancy to loved ones

Katharine and Kris Camilli devised a clever trick to immortalise their family and friends' reaction to their exciting pregnancy news.

Why Tracey Spicer has given up make-up

"After 30 years on television, I had become what I despised: a painted doll who spent an hour a day and close to $200 a week putting on a mask."

Empowering bikini photo of 46-year-old mum goes viral

When a group of teenagers made rude remarks about her body as she walked past them in a bikini at the local beach, Julie Cross refused to cover up.

Devastated widow discovers she's pregnant the day before husband's funeral

They had been trying to conceive a baby for seven years. Tragically Kristy Kirchner found out she was pregnant the day before her husband Royce's funeral.

Win a family pass to Disney Live!

We have 4 family passes to give away to see Disney Live! presents Three Classic Fairy Tales, touring Australia this December/January.

Gabriella Goat sues Peppa Pig

Every toddler's favourite television pig is being sued by an Italian woman who shares a name with a Peppa Pig character.

Meet the Mpregs, the male pregnancy enthusiasts

"Men can't have babies - that's something only women can do! But our community is full of like-minded people who wish otherwise."

Your new motherhood survival kit

Forget about the bright, pretty baby things - while you're in survival mode, all you'll need are the essentials.

More than 100,000 cars recalled globally after death of pregnant woman

The announcement of a mass recall comes as Malaysian police investigate the death of pregnant woman in July.

I had a 'good baby' but still suffered from postnatal depression

I had a much wanted precious baby girl, a 'good baby' who slept well, self settled and was mostly content. It just seemed implausible to think I could succumb to depression.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win one of 5 Little Tikes Cozy Coupe Sport

Australia?s No 1 selling car is now available in a Sports model and we have 5 to give away to some lucky Essential Baby families.

Join PADDINGTON on the red carpet!

To celebrate the release of PADDINGTON, we are giving five lucky winners the chance to win a family pass to the exclusive Australian Premiere in Sydney on December 7!

Knowing you are one of the lucky ones

I am secure, confident and strong, but the responsibility of protecting my children can almost bring me undone.

Why I am so emotional now I have kids?

There are so many ways in which parenthood changes us as women, but one of the most noticeable, for me, has been the changing state of my emotions.

Baby survives despite sharing womb with 'foreign body'

Baby Maia was conceived against the odds, only to find she was sharing a womb with an ominous "foreign body".

Video: Baby shows dog how to jump - or vice versa

They say dog is man's best friend, but this playful pooch seems to have chosen a jumping baby as her number one buddy.

10 ways to soothe a crying baby

New paernts can get frustrated when their newborn gets fussy and can't settle down. When you're feeling overwhelmed, try some of these simple tips to help soothe your baby.

20 baby names that are becoming more popular every year

The data-lovers at nameberry.com have been at it again – this time, they’ve discovered the names that are continually rising up the ranks, ready to take out some top spots in the next few years.

10 great meals to make for new parents

Ideally, you want to give food that isn’t expensive to make, isn't too difficult to create, and freezes well; stews, bakes, soups and pasta sauces are perfect.

'It's not you, it's me': Boston bombing survivor mum to have leg amputated

Rebekah DiMartino is going through a break-up. She even wrote a farewell love letter. But it's not to her husband.

What it's like to go through early menopause

In a cruel twist, Carla had been breastfeeding and perimenopausal at the same time. But she's far from the only one to go through menopause early.

Restaurant served alcohol to two-year-old

Busy restaurants can be forgiven for getting food and drink orders mixed up from time to time, but not when the confusion leads to a two-year-old being served an alcoholic cocktail instead of the child-friendly beverage they ordered.

Julia Morris tells of miscarriage on a flight

Julia Morris has spoken about the devastation of suffering a miscarriage while on an international flight.

Woman's survival after birth 'a story of two miracles'

A US mother is home and tending to her new baby less than a month after surviving without a pulse for 45 minutes.

Eating ice may give mental boost to the iron deficient: study

A new study proposes that, like a strong cup of coffee, ice may give those with insufficient iron a much-needed mental boost.

Tiny lives in caring hands: Thank U NICU Day

Each year in Australia, over 40,000 newborns need the help of a special care nursery or neonatal intensive care unit. One day a year, the staff are honoured by the parents they help through those dark days.

I paid $50,000 to have a girl

This time my husband and I hadn't taken any chances. We had paid $50,000 and travelled 13,000 kilometres to make sure the baby growing inside me was female.

Weird pregnancy products

Some pregnancy products come to market and are just awesome. Others just leave you scratching your head.

Dear firstborn, I'm sorry

Being a first-time mum is tough for so many reasons – particularly because you really have no idea what you're doing.

A trace of sesame could kill my son

Helen Richardson son's had two anaphylactic reactions in a month. It's traumatic for everyone.

When you know before the test says yes

It wasn't a pregnancy test or missed period that told me I was pregnant with my second baby; it was too early for those things. A doner kebab told me I was going to be a mum again.

What not to do when your partner is in labour

Robbie Williams stole the show during his wife Ayda's labour, pretty much demonstrating everything on the "what not to do when your partner is in labour" list.

Best maternity swimwear and beach cover-ups

Thinking about a tropical babymoon but have nothing to wear? Here are some great swimwear and beach cover-up options for mums-to-be.

Dad breastfeeds his babies

Trevor Macdonald has now been pregnant twice, and is successfully breastfeeding his newest family member.

 

How many weeks til Christmas?

On your To-Do list

Get the "Santa" shopping done without the kids in tow.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.