Jump to content

Help me with computer (virus)
Why do people do this? :(


21 replies to this topic

#1 Froger

Posted 17 February 2013 - 08:09 AM

I'm so upset, lost a major assignmeht 5000 words, plus all kids photos etc.

I have no idea how to fix the bloody thing as can't get into computer and I need it for monday. If anyone can give me a clue about what to do.

I have tried googling the "symptoms" but nthing comes up. Anyway I openwd a tab in a new page and instead of the expected page a faake federal police page came up saying I had violated copyright and listing fake legislation about how iwould be didned 6 weeks wages. I close the page after about 5 seconds after it had opened. And then ny screen went blue thwn white. And now same tjing haapens when I hard restart. I can log in okay but screen then goes blue then white.

I have microsoft secority essentials installed but cant get to it to run it.

I suppose I will have to pay money I don't have to fix it . *crying*

Why do people think this is funny!?

Now I have to use my bloody phone for uni in the meantime. I reaaly hope I can recover my assignment or I will be devastated. Gah!





#2 jupiter71

Posted 17 February 2013 - 08:16 AM

can you restart in safe mode and restore to an earlier point in time? IF you can't do that, you may have to reinstall windows. We recently had 2 computers go, 1 desktop, 1 laptop. The desktop was from Acer and had a faulty hard drive and was covered under warranty, the latop we had to reinstall windows, then it was okay. Lost everything from the latop, but the desktop they managed to get the data for us.

#3 Lyra

Posted 17 February 2013 - 08:18 AM

Disconnect the machine from the internet and  your network ASAP because it could be used to infect other machines on your network

You are going to have to boot off a CD

https://support.kaspersky.com/viruses/rescuedisk

download that and follow the instructions. That *might* get your machine back.

That was from my IT husband who also says don't go using that machine that for internet banking etc even after you have run that. Once a machine has been infected all bets are off

HTH

also, where do you live? If you are close to us my husband could take a look

#4 Froger

Posted 17 February 2013 - 08:19 AM

How do I open in safe mode? The option doesnt seem to be coming up.

#5 spersephone

Posted 17 February 2013 - 08:19 AM

http://www.2-viruses.com/remove-australian...al-police-virus

Sounds like this one? Use the info to at least transfer your files somewhere safe before you tackle it.

#6 waiting...

Posted 17 February 2013 - 08:21 AM

Is it the fake AFP website? There was a story on the news a few weeks ago.
Just found this website if it helps.
http://www.im-infected.com/ransomware/afp-...ice-trojan.html

#7 Froger

Posted 17 February 2013 - 08:21 AM

Im in south brisbane.

I have no cds to reboot because everything was downloaded from ms wbsite then I just put in the supplied key.

#8 Lyra

Posted 17 February 2013 - 08:24 AM

QUOTE (SarahM72 @ 17/02/2013, 09:21 AM) <{POST_SNAPBACK}>
Im in south brisbane.

I have no cds to reboot because everything was downloaded from ms wbsite then I just put in the supplied key.



bugger. We aren't in Sth Brisbane. Go back to that website I linked to before and download the rescue disk

#9 BetteBoop

Posted 17 February 2013 - 08:24 AM

Lyra, you're a sweetie. So is your DH.

Sarah, I hope you can recover your files. I would talk to uni and explain the situation. I'm sure you'll get an extension if you need to do more work.

Have you ever backed up to an external hard drive?

#10 spersephone

Posted 17 February 2013 - 08:25 AM

http://forums.whirlpool.net.au/archive/2025966

More information, you're not alone. And it is fixable.

#11 Froger

Posted 17 February 2013 - 08:27 AM

Yeah waiting, that is the one.

Okay I''ll have to ring around and see if I can someone to download and make recovery disc.
covery disc.

Yeah waiting, that is the one.

Okay I''ll have to ring around and see if I can someone to download and make recovery disc.
covery disc.

#12 waiting...

Posted 17 February 2013 - 08:29 AM

Good luck. Hate the people that do these things!!!

#13 Froger

Posted 17 February 2013 - 08:30 AM

QUOTE (Beetlebop @ 17/02/2013, 08:24 AM) <{POST_SNAPBACK}>
Have you ever backed up to an external hard drive?

I usually do and I have NO idea what happened to my brain with this one. Im kicking myself.

#14 belinda1976

Posted 17 February 2013 - 08:30 AM

I had a similar virus last year where I thought all my photos and files had been wiped.  I was beside myself.  I can't remember the virus name.  Something to do with a fake Windows message I think.

Anyway this is what I suggest you do:

Download the free version of Malwarebytes at www.malwarebytes.org and run a full scan.  That will pick up a Trojan virus is you have one.  The scan will take a while.  Once done if it's found anything I think you select the show results then hit the fix/repair button (can't remember what they call it).

As jupiter71 said you may also be able to reset your computer to an earlier point in time.  It's called a System Restore.

I also went and bought an external hard drive to keep all my files on from then on.  Notining is kept on the computer now.

Edited by belinda1976, 17 February 2013 - 08:33 AM.


#15 *Rowena*

Posted 17 February 2013 - 08:42 AM

The virus you have is called the Ukash virus.

I removed it from one of my colleague's computers at work on Friday following these exact instructions:

http://malwaretips.com/blogs/remove-ukash-virus/

It does require you to have access to another virus-free computer on which to download and copy the free tools to remove it, but as long as you have that the instructions are very straightforward.

Hope this helps!

Rowena

#16 TheWanderer

Posted 17 February 2013 - 08:46 AM

If the information on your computer is that important and the virus infection has really entrenched itself then I really recomend against all the DIY solutions already suggested.  Unless you know what you are doing you run the risk of causing more harm like destroying data the very data you are trying to get back. I would be switching it off and taking it to a professional.

If I was dealing with this situation, I would be taking the hard disk out and attaching it to clean computer and extracting the good data out manually (carefully to avoid infecting the other computer) before attempting and virus removal.  This would give you the best chance of seeing your photos and document ever again.  


#17 Froger

Posted 17 February 2013 - 08:47 AM

Thanks everyone from your instructions ive managed to do a system restore to an earlier date and am running a virus checker now. Fingers crossed it works!

#18 Froger

Posted 17 February 2013 - 09:14 AM

It's fixed! I love you all! Thanks so much everyone.

Did the system restore to earlier date then ran virus scan then deleted the trojan files.

Now backing up assignment. Phew!

#19 HRH Countrymel

Posted 17 February 2013 - 09:19 AM

Yay!

See this, and the other week when PBQ learned how to unblock her toilet.... EB community is great!

#20 BetteBoop

Posted 17 February 2013 - 09:20 AM

Yay!!!!

#21 Froger

Posted 17 February 2013 - 09:26 AM

And also thank you to lyra for your offer.

So happy now!

#22 Lyra

Posted 17 February 2013 - 11:54 AM

QUOTE (SarahM72 @ 17/02/2013, 10:26 AM) <{POST_SNAPBACK}>
And also thank you to lyra for your offer.

So happy now!



It's no problem! My husband absolutely loves fixing things.

I am glad that you have it all sorted now and that you can get your stuff back



Reply to this topic



  


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Jammy, Hula Hoop, Rage: Reddit reveals most unusual baby names

A recent Reddit thread has revealed some of the more creative names in the world.

Woman awakens from coma, learns she gave birth

A US woman awakened this week from a four-month-long coma that doctors had feared would be permanent and learned that she had given birth to a baby boy, according to her family.

'Give us a break': mum sent shocking letter over Facebook baby pics

Posting a lot of baby photos doesn't make you a bad person. It may make your Facebook feed a little irritating, but it doesn't make you a bad person.

In defense of the dads who do so much

It's time to shift the focus off what dads aren’t doing and shine it on what they are.

The modern cloth nappies too cute to cover up

If you're only just joining the modern cloth nappy movement, or would like to spruce up your collection, we have to introduce you to Designer Bums.

How breastfeeding can affect your libido

When you’ve just had a baby, having sex isn’t usually top priority. In fact, for a lot of women it rates about as appealing as changing another dirty nappy.

Should pregnant women be allowed to use 'parent and child' car parking spots?

Is it acceptable to use these car parking spots when pregnant? How many of us would admit to doing it?

Healthy baby from sperm taken 48 hours after a man died

Fertility doctors have described their "most extraordinary case" - creating a healthy baby from sperm taken 48 hours after a man had died.

Anti-vaccination mum's seven children contract whooping cough

A Canadian woman who had declined to have her children immunised against pertussis, better known as whooping cough, has changed her position now that all seven of her children have come down with the disease.

How pregnancy probiotics can help you and your baby

New research suggests that taking specific pregnancy probiotics could be the answer to a range of common pregnancy side effects.

Childcare is a big problem, but there's more to it

Let’s keep talking about these issues and not allow them to be put into a neat little box that’s labelled ‘Fix childcare and everything is solved’.

Pink's awesome response to body-shaming trolls

When trolls felt the need to comment on 35-year-old singer-songwriter Pink's weight, her answer was an awesome ode to body love.

Fertility clinic offers egg donors $5000

A national chain of fertility clinics is offering egg donors a $5000 payment to cover their expenses, a first for Australia which is raising concerns the money could act as an inducement.

Baby boy abandoned in India amid fresh surrogacy concerns

Australian officials could do nothing to stop an Australian couple from abandoning their baby son, born through surrogacy in India, after they decided they did not want to bring him to Australia.

Herd immunity and community responsibility: how free-riders can make kids suffer

Individual choice works for haircuts and handbags, but not for preventing infectious diseases that kill kids.

Photographer captures 'unexpected beauty' of birth

If there is one thing Leilani Rogers knows about childbirth, it is that no two deliveries are ever the same.

Expectations vs the reality of making a toddler's clothes

Note to self: less sewing, more life. Not the party dress, but the party. The toddler, as usual, has it all figured out.

Mum meets 'dead' daughter 49 years after birth

In 1965, Zella Jackson-Price was told her premature baby girl had died shortly after birth.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

ENTER NOW!

Win a year's worth of toys

Receive a daily email from Essential Baby for just the month of April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.