Jump to content

Wifi Router - given wrong thing?


8 replies to this topic

#1 Cat©

Posted 15 February 2013 - 01:06 AM

Ok Im fairly sure Im right but wanted to ask here, Im not that savvy on internet as it was not really taught when I went to Uni lol

We went today to get a new modem, our old one, we had a modem/router then another router running off that one. As we couldnt 1) get the wireless distance we needed in the house and 2) the modem wouldnt allow enough connections (7+ needed here) so we added the router to add another 6 or so connections via a sep. wireless connection.

It was still dropping out and clogging up all the time, very slow speeds all the time and generally crap connection.

A friend told us to get the netgear N900 I think, and then a powerline adaptor to take 1-2 of the laptop on it, to reduce the load on the modem (so effectively makes those two hardwired), then something about setting each connection to a limit, so that rather than 7+ laptops all accessing the modem and grabbing what it could that we would have some order and people only accessing certain pre-assigned network amounts, apparenlty this makes the speeds faster by limiting the internet grab......

So guy at JB sent us home with the required powerline adaptor but also I only just realised that he gave us the Netgear R6300 Wifi router - he said it was the best wifi range so thats ok, didnt mind paying more for the upper model, but its only a router - dont we need a modem/router? or am I missing something?

We are with telstra, ADSL 2+ but only get about 8mbps download and upload is a sad .23mbps, ping 101.

We are on a Rim, so cant get any faster speeds and no other options here, even our vivid wireless we purchased only gives 2mbps!! Very very sad.

Edited by Cat©, 15 February 2013 - 01:18 AM.


#2 FiveAus

Posted 15 February 2013 - 05:17 AM

Just googled it, and you would plug it into your existing modem to give you a wifi network. It doesn't connect directly to the internet, you need a modem for that.



#3 TheWanderer

Posted 15 February 2013 - 07:08 AM

First of all I highly doubt the load on your router is a problem for it.  Modern routers can handle far more load than the internet connection usually allows, so that is where your bottleneck probably lies.

If plugging in more devices to your router is needed, then just get what is called a switch... like this... they are essentially like power boards for networks.  Just plug it into port on your router and your essentially has more ports on it.  

If you want to extend the wireless network into another part of the house, then an extender or a basic access point may be a better bet.  Don't worry, you haven't done your money.. the N900 will do the job fine but you need to disable the routing functions.

Power line networks are a good option for hard-wiring your N900 in another part of the house but the trick here is you want one end of the power line connector plugged into your existing router and the other side plugged into one of the 4 Ethernet ports.... not the internet modem port. If it is plugged into the internet modem port, I can see a good technical reason for bad performance.  

If you don't care about the technical details skip to next paragraph but I ill try and explain. When your modem connects to Testra it gets an IP address that is visible on the internet.  When you plug a device into the modem, your modem gives your devices a private IP address which is only valid within your house.  To connect to the outside world your modem then translates the private address to a public one and visa vesa.  Your new router will also be doing the same thing, so for any devices connected to it are getting this translation done twice... a well known performance killer in networking circles.

So what I would do...

1. Connect a laptop to the new Netgear and open its configuration options... the manual should help you there.
2.  Look through the settings until you see an option called DHCP Server and disable it (you don't want it allocating IP addresses on your network, your existing router already does this)
3. Unplug the modem port on the Netgear from your powerline adaptor and plug into one of the 4 Ethernet ports
4. Turn your laptop off and back on again

What you will have here is 2 wireless networks, likely with different names, so just connect to which ever one has the best signal for where you are. There are ways of setting  up one network that roams between access points but not sure the Netgear supports that.

Good luck

Edit... if you do the above and something isn't right, there is a chance that you will break the whole network and no devices will connect to the network... even on the other end of the power line network.  If this happens, don't panic, just disconnect the Netgear and switch off and back on anything that isn't connecting properly and it will be good again.  It probably means your Netgear is still handing out private IP addresses and you need to try again to disable the DHCP server function.  Also don't worry about mucking up the settings on the Netgear, your manual has instructions to reset it back to factory default settings so you can start again.

Edited by TheWanderer, 15 February 2013 - 07:18 AM.


#4 Cat©

Posted 15 February 2013 - 10:43 AM

Thanks for all that, still trying to absorb it! lol

We actually wanted to get rid of all we have and just have the one netgear R6300 - whcih is what he sold us (he sent us home with that rather than the N900).

However if we get rid of what we have then we will have no modem, just a router taht he sold us, so I think we need to take it back and get a modem router and then just use that with some powerline adaptors as needed.

We left our network as it was and just trialed the powerline adaptors last night, they made no difference to speed at all, and everything pretty much worked as it did before, no change so taht was a bit deflating! lol

#5 TheWanderer

Posted 16 February 2013 - 08:43 AM

Performance and wireless issues on a network can be tricky to fix.  A couple of thoughts.

If you can't get wireless coverage across your whole house then just swapping out the modem is no guaranteed fix.  Newer wireless modems may give you stronger signal but also it might not.  The location of the wireless access point is probably more important than if it is new or not.  Can you put it more central in the house?  It may be the case that no matter what you do you will need 2 to get full coverage anyway.

Performance of the Internet link is another and separate problem.  Again a straight swap out of the modem may not help.  The problem could be with Telstra or something on your network flooding the link.  To troubleshoot this, I would turnoff every computer except 1.  Is performance still sluggish? if so then try a diffent computer (turning the other one off).  Is performance still bad? I would be then looking at a line problem.  Get on to Telstra to help you diagnose this.

If you find that with only 1 or 2 computers on that speed is good then the problem is likely to be another computer drowning the link.... These days computers often do updates and lots of downloads without asking. Just having lots of devices switched on and connected to the network shouldn't be reason enough for bad performance.

It is also possible that the old modem has a fault which would be solved by replacing it.  Since that is pretty easy to try, it's not a terrible idea but don't be surprised if the problem still exists afterward.  

Also once you have your new modem, you still have your old one that you can use as a secondary wireless access point at the far end of your house (connected with power line networking) if you need it.  Though if you do that... Don't forget to disable DHCP on the old one.

There is no one your house doing peer to peer downloads like torrents is there???  This will kill your link pretty effectively!

Edit... Just noticed you have teenage boys in the house... I'd be looking into what they are up to before ripping the network apart.

Edited by TheWanderer, 16 February 2013 - 08:59 AM.


#6 Cheryl_v

Posted 16 February 2013 - 09:13 AM

Just to add to what TheWanderer said in the last paragraph, I've noticed in our house that two people on YouTube on different devices at the same time will cause major lag spikes in League of Legends or WoW on other computers and noticeable degradation of web browsing as well.  Using voice chat through Skype or a public Minecraft server also causes some smaller lag issues, as does playing Xbox Live.  As I understand it this is because some programmes are written to grab all the bandwidth they need without worrying too much about sharing with others.  It is possible to basically throttle each device so it doesn't matter what they are using they can only use a set amount of bandwidth and this is something I'm looking into at the moment.

#7 Natbub0610

Posted 16 February 2013 - 09:21 AM

I recontracted with Optus and they wouldn't give me a new modem.

Went and bought my own, still had problems. I rang back and said I'd pay $130 for Optus issue Netgear DGN 2000 and surprise surprise, they came back and said they would give it to me for free because I had recontracted. No more problems since.

What I'm suggesting, check your provider for their issue of modem/router, that way when you have a fault, they will offer techincal support. If you buy another product, they play dumb and then it's hard to determine where the fault is.



#8 TheWanderer

Posted 16 February 2013 - 09:24 AM

What you are looking for looking for is functionality called Quality of Service or QoS.  Not sure that throttling individual devices is going to work well when you only have 8Mb/s to play with.  It may be better to allocate higher priority to certain activities like web browsing or give certain devices priority (like your laptop original.gif )

#9 Cat©

Posted 16 February 2013 - 12:54 PM

Thanks so much all.

We are swapping hte router today for a modem router so then we can trial it.

We may get two more powerline adaptors and just run ours as hardwired on the powerline adaptors, then at least its a more stable network as its wired. Then the kids can kill and fight each other for thier games. (they play mindcraft and roadbloks, castle crushers etc which I think some of are on line). I guess when you have 5 children all logging on to those things at once its a bit draining, esspecially at 8mbps! lol

So wired for us might be the way to go. Ill also looking into this limiting thing, so taht they are limited and not fighting over the available connection - as someone said, ordered lines rather than unordered chaos gets you there quicker and safer!

thanks Ill let you know how we go!



Reply to this topic



  


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

A solo birth, a wasp swarm and a forest fire: mum and baby's amazing story of survival

Desperate, out of petrol and low on food, a new mother lit a fire in the hope of attracting attention.

Boy found on swing died of hypothermia and dehydration, autopsy finds

The story was chilling and heartbreaking: a three-year-old boy was found dead in a Southern Maryland park, his mother pushing him on the swing.

Child's play and laughter help battle fatigue

Feeling fatigued? Uh-huh, thought as much. Join the queue.

Dad shares entertaining 'how to hold a baby' clip

For many new dads, their own child is the first baby they have ever held. So one dad has posted an instructive YouTube video titled "How to Hold a Baby".

The Australian baby with 100,000 Facebook fans

She may be only eight months old, but Egypt has already amassed more than 100,000 fans and received a letter from royalty - Hollywood royalty that is.

Public welcome outside church for Princess Charlotte's christening

Duke and Duchess of Cambridge have invited well-wishers to see Princess Charlotte outside church in Sandringham on day of her baptism.

Tongue tie: what you need to know

Tongue and lip tie can lead to many problems for babies - and their parents. Here are the signs of tongue tie and how it's treated.

My daughter is small but that doesn't matter

My daughter may be small, but it's my job as her parent to refocus back where it belongs - on who she is as a person

Wet wipes linked to rise in allergic reactions

The government has issued a health warning after a rise in allergic skin reactions has been linked to a preservative found in some wet wipes.

Gay couple in their 80s first to wed in Dallas after Supreme Court ruling

Love may have won, but it came with quite the wait.

William Tyrrell's family marks birthday with cake and renewed appeal

The family of missing boy William Tyrrell will mark his fourth birthday on Friday making a cake to share with friends and family as NSW police renewed their public appeal for information on his disappearance.

What all parents should know about safe babywearing

A picture of Ryan Reynolds always gets the girls talking, and a recently shared photo has done exactly that - but this time, it's for all the wrong reasons.

Baby's head shape reveals potentially fatal condition

Thinking her baby just had an unusually shaped head, a mother was shocked to discover it was instead linked to a dangerous condition.

'Help - my toddler hits me!'

My toddler has started hitting when he gets frustrated, is feeling ignored, or just thinks it might be fun.

Why IVF success rates may not be what you think

Transparency, accountability and responsibilityare essential measures to protect IVF vulnerable patients.

On the 10th anniversary of my son's death

This day marks a significant day. Today marks 10 years since I lost my son Kai.

Mother-in-law 'from hell' inspires survival guide

The happily ever after Nicola Milan had imagined wasn't to be – and she blames her mother-in-law.

Name your baby Quinoa, win a $10K gift card

Choosing a name for your little bundle of joy is always a major decision. It can be something traditional, trendy, creative … or inspired by the menu of your favourite chain restaurant.

Owning a pair of nail scissors does not make me a hairdresser

It's been a whole year since sleeping in until 10am. A whole year since having a peaceful shower.

The 83 children who were tragically let down in the last decade

Over a 10-year period, 83 children died from domestic violence abuse in NSW, with three quarters of the victims aged five years or under, the NSW Ombudsman has revealed.

Expert Q&A: Gross motor skill development in toddlers and preschoolers

Dr Katie Heathershaw answers questions about jumping, toe walking, riding a bike and being pigeon toed.

Is it reasonable to expect your partner to give up drinking in pregnancy?

From the moment that I fell pregnant with my son, I realised just how much my life had already started to change.

Stroke victim joins class action against makers of popular contraceptive pill

"I was terrified I would always be this way. The pill needs to come with a much higher warning."

Sexy time

Why you should get excited about scheduling sex

Unfortunately, the belief that sex should always be spontaneous is a myth. It just isn't.

When newborn photoshoots get messy

When it comes to newborn photoshoots, it is all about the timing.

Orphaned baby daughter Ayla wakes from coma

Former All Black Jerry Collins' critically injured orphaned daughter has awoken from her coma and is able to bottle-feed.

Dad takes miraculous catch while feeding baby

One American father has taken multitasking to a new level at a Cubs-Dodgers baseball game at Wrigley Field.

'Samuel is our firstborn, and he will never be forgotten'

Having lost their firstborn at one day old, the Carrolls were overjoyed to welcome their daughter Isobel into the world a year later.

Channel 10's Sarah Harris expecting first child

The Studio host Sarah Harris doesn't mind if her first baby is a boy or girl, but she does hope it is born with one thing in particular.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

27 funny ultrasound pictures

Ultrasounds give you a look at your growing baby ... and sometimes what appears to their womb-buddy, or your bub in an amusing position.

The top 6 misleading parenting terms

From 'morning sickness' to 'the terrible twos', there are many parenting terms that are misleading.

When 'good' nannies go bad

While most nannies take pride in their work, there can be some who have a hidden side.

Woman hospitalised for skinny jeans injury

Beware: skinny jeans might be bad for your health.

Gauze seeding: the bacteria-breeding birth trend

A number of women having caesarean deliveries are now taking steps to give their baby a better 'microbiome' start in life.

Jimmy Fallon writes new children's book for dads

Jimmy Fallon, host of NBC's The Tonight Show, recently wrote a children's book about every father's secret wish for their baby's first word to be "dada" - not "mama".

28 names for babies born in winter

Looking for some baby name inspiration for a bub born during the colder months? Here are 28 options from around the world to consider.

The horrible act that sparked a brawl at child's birthday party

The uncle of the seven-year-old girl at the centre of the brawl at child's birthday party in Sydney's west has described the events leading up to the alarming show of violence.

Babies 'benefit from iPads at a young age': study

More often than not, you'll read that screen time for children should be kept to a minimum - but some scientists are now challenging this way of thinking.

Do mums really just obsessively talk about their children?

Natalie Reilly describes three main types of conversations mothers have. And, surprise, they're not all about kids.

Why some dogs might attack babies or young kids

A baby's smell, the noises it makes and even its gaze can contribute to the potential for a dog attack.

Mum demands refund for 'beargina' christening cake

It was meant to be a tasteful cake to help celebrate a three-year-old's christening.

5 things no one warns you about after giving birth

How many times have you been warned about all the sleepless nights you have to 'look forward to' when you become a parent?

Police officer sang nursery rhyme as heartbreaking photo was taken

A police officer arrived at a devastating scene on Thursday: a car crash resulting in all passengers being thrown from the vehicle.

Don't worry, working mums: Just leave Dad in charge at home

Want to open the boardroom doors for women? Encourage - heck, praise - dads who stay home with their children.

Hilaria Baldwin shares post-baby selfie

Just two days after giving birth, actor Alec Balwin's wife posted a post-baby picture on social media.

'Help - my child won't ever do what I ask!'

Compliance is part of the parent-child relationship, but so is resistance. It's all natural.

Postnatal depression support gets $23 million boost in NSW

The Baird government will include $22.8 million in Tuesday's NSW budget to expand a program designed to help parents at risk of postnatal depression (PND).

'I'm just as tired, scared and stressed as you': stay-at-home dad's plea

I'm really lucky to have two great kids, but I found it really tough with so much being aimed at the mothers and not the fathers.

 

FREE TICKET

Get your FREE ticket to the Baby & Toddler Show

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.