Jump to content

Wifi Router - given wrong thing?


8 replies to this topic

#1 Cat©

Posted 15 February 2013 - 01:06 AM

Ok Im fairly sure Im right but wanted to ask here, Im not that savvy on internet as it was not really taught when I went to Uni lol

We went today to get a new modem, our old one, we had a modem/router then another router running off that one. As we couldnt 1) get the wireless distance we needed in the house and 2) the modem wouldnt allow enough connections (7+ needed here) so we added the router to add another 6 or so connections via a sep. wireless connection.

It was still dropping out and clogging up all the time, very slow speeds all the time and generally crap connection.

A friend told us to get the netgear N900 I think, and then a powerline adaptor to take 1-2 of the laptop on it, to reduce the load on the modem (so effectively makes those two hardwired), then something about setting each connection to a limit, so that rather than 7+ laptops all accessing the modem and grabbing what it could that we would have some order and people only accessing certain pre-assigned network amounts, apparenlty this makes the speeds faster by limiting the internet grab......

So guy at JB sent us home with the required powerline adaptor but also I only just realised that he gave us the Netgear R6300 Wifi router - he said it was the best wifi range so thats ok, didnt mind paying more for the upper model, but its only a router - dont we need a modem/router? or am I missing something?

We are with telstra, ADSL 2+ but only get about 8mbps download and upload is a sad .23mbps, ping 101.

We are on a Rim, so cant get any faster speeds and no other options here, even our vivid wireless we purchased only gives 2mbps!! Very very sad.

Edited by Cat©, 15 February 2013 - 01:18 AM.


#2 FiveAus

Posted 15 February 2013 - 05:17 AM

Just googled it, and you would plug it into your existing modem to give you a wifi network. It doesn't connect directly to the internet, you need a modem for that.



#3 TheWanderer

Posted 15 February 2013 - 07:08 AM

First of all I highly doubt the load on your router is a problem for it.  Modern routers can handle far more load than the internet connection usually allows, so that is where your bottleneck probably lies.

If plugging in more devices to your router is needed, then just get what is called a switch... like this... they are essentially like power boards for networks.  Just plug it into port on your router and your essentially has more ports on it.  

If you want to extend the wireless network into another part of the house, then an extender or a basic access point may be a better bet.  Don't worry, you haven't done your money.. the N900 will do the job fine but you need to disable the routing functions.

Power line networks are a good option for hard-wiring your N900 in another part of the house but the trick here is you want one end of the power line connector plugged into your existing router and the other side plugged into one of the 4 Ethernet ports.... not the internet modem port. If it is plugged into the internet modem port, I can see a good technical reason for bad performance.  

If you don't care about the technical details skip to next paragraph but I ill try and explain. When your modem connects to Testra it gets an IP address that is visible on the internet.  When you plug a device into the modem, your modem gives your devices a private IP address which is only valid within your house.  To connect to the outside world your modem then translates the private address to a public one and visa vesa.  Your new router will also be doing the same thing, so for any devices connected to it are getting this translation done twice... a well known performance killer in networking circles.

So what I would do...

1. Connect a laptop to the new Netgear and open its configuration options... the manual should help you there.
2.  Look through the settings until you see an option called DHCP Server and disable it (you don't want it allocating IP addresses on your network, your existing router already does this)
3. Unplug the modem port on the Netgear from your powerline adaptor and plug into one of the 4 Ethernet ports
4. Turn your laptop off and back on again

What you will have here is 2 wireless networks, likely with different names, so just connect to which ever one has the best signal for where you are. There are ways of setting  up one network that roams between access points but not sure the Netgear supports that.

Good luck

Edit... if you do the above and something isn't right, there is a chance that you will break the whole network and no devices will connect to the network... even on the other end of the power line network.  If this happens, don't panic, just disconnect the Netgear and switch off and back on anything that isn't connecting properly and it will be good again.  It probably means your Netgear is still handing out private IP addresses and you need to try again to disable the DHCP server function.  Also don't worry about mucking up the settings on the Netgear, your manual has instructions to reset it back to factory default settings so you can start again.

Edited by TheWanderer, 15 February 2013 - 07:18 AM.


#4 Cat©

Posted 15 February 2013 - 10:43 AM

Thanks for all that, still trying to absorb it! lol

We actually wanted to get rid of all we have and just have the one netgear R6300 - whcih is what he sold us (he sent us home with that rather than the N900).

However if we get rid of what we have then we will have no modem, just a router taht he sold us, so I think we need to take it back and get a modem router and then just use that with some powerline adaptors as needed.

We left our network as it was and just trialed the powerline adaptors last night, they made no difference to speed at all, and everything pretty much worked as it did before, no change so taht was a bit deflating! lol

#5 TheWanderer

Posted 16 February 2013 - 08:43 AM

Performance and wireless issues on a network can be tricky to fix.  A couple of thoughts.

If you can't get wireless coverage across your whole house then just swapping out the modem is no guaranteed fix.  Newer wireless modems may give you stronger signal but also it might not.  The location of the wireless access point is probably more important than if it is new or not.  Can you put it more central in the house?  It may be the case that no matter what you do you will need 2 to get full coverage anyway.

Performance of the Internet link is another and separate problem.  Again a straight swap out of the modem may not help.  The problem could be with Telstra or something on your network flooding the link.  To troubleshoot this, I would turnoff every computer except 1.  Is performance still sluggish? if so then try a diffent computer (turning the other one off).  Is performance still bad? I would be then looking at a line problem.  Get on to Telstra to help you diagnose this.

If you find that with only 1 or 2 computers on that speed is good then the problem is likely to be another computer drowning the link.... These days computers often do updates and lots of downloads without asking. Just having lots of devices switched on and connected to the network shouldn't be reason enough for bad performance.

It is also possible that the old modem has a fault which would be solved by replacing it.  Since that is pretty easy to try, it's not a terrible idea but don't be surprised if the problem still exists afterward.  

Also once you have your new modem, you still have your old one that you can use as a secondary wireless access point at the far end of your house (connected with power line networking) if you need it.  Though if you do that... Don't forget to disable DHCP on the old one.

There is no one your house doing peer to peer downloads like torrents is there???  This will kill your link pretty effectively!

Edit... Just noticed you have teenage boys in the house... I'd be looking into what they are up to before ripping the network apart.

Edited by TheWanderer, 16 February 2013 - 08:59 AM.


#6 Cheryl_v

Posted 16 February 2013 - 09:13 AM

Just to add to what TheWanderer said in the last paragraph, I've noticed in our house that two people on YouTube on different devices at the same time will cause major lag spikes in League of Legends or WoW on other computers and noticeable degradation of web browsing as well.  Using voice chat through Skype or a public Minecraft server also causes some smaller lag issues, as does playing Xbox Live.  As I understand it this is because some programmes are written to grab all the bandwidth they need without worrying too much about sharing with others.  It is possible to basically throttle each device so it doesn't matter what they are using they can only use a set amount of bandwidth and this is something I'm looking into at the moment.

#7 Natbub0610

Posted 16 February 2013 - 09:21 AM

I recontracted with Optus and they wouldn't give me a new modem.

Went and bought my own, still had problems. I rang back and said I'd pay $130 for Optus issue Netgear DGN 2000 and surprise surprise, they came back and said they would give it to me for free because I had recontracted. No more problems since.

What I'm suggesting, check your provider for their issue of modem/router, that way when you have a fault, they will offer techincal support. If you buy another product, they play dumb and then it's hard to determine where the fault is.



#8 TheWanderer

Posted 16 February 2013 - 09:24 AM

What you are looking for looking for is functionality called Quality of Service or QoS.  Not sure that throttling individual devices is going to work well when you only have 8Mb/s to play with.  It may be better to allocate higher priority to certain activities like web browsing or give certain devices priority (like your laptop original.gif )

#9 Cat©

Posted 16 February 2013 - 12:54 PM

Thanks so much all.

We are swapping hte router today for a modem router so then we can trial it.

We may get two more powerline adaptors and just run ours as hardwired on the powerline adaptors, then at least its a more stable network as its wired. Then the kids can kill and fight each other for thier games. (they play mindcraft and roadbloks, castle crushers etc which I think some of are on line). I guess when you have 5 children all logging on to those things at once its a bit draining, esspecially at 8mbps! lol

So wired for us might be the way to go. Ill also looking into this limiting thing, so taht they are limited and not fighting over the available connection - as someone said, ordered lines rather than unordered chaos gets you there quicker and safer!

thanks Ill let you know how we go!



Reply to this topic



  


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

WIN a $500 Visa debit card

Are you a parent? Simply take our survey for your chance to win a $500 pre-paid VISA debit card.

Breastfeeding doesn't make you a better mum - feeding your baby does

Given my immense dislike of Hopkins and her opinions, I was genuinely shocked to discover that last week she actually said something that I agreed with.

'Toni, another baby has died': the anguish of watching governments fail our babies

It has been six years since whooping cough claimed the life of four-week-old Dana McCaffery. Her parents are angry that lessons learnt weren't enough to save other babies.

Longer breastfeeding linked to higher IQ

A study of 3500 infants has found that babies who are breastfed grow up to be more intelligent and wealthy.

The 2015 flu vaccine: what's new, who should get it

For certain members of the community, catching flu can lead to severe illness or death. A vaccination can be lifesaving.

Dealing with a nappy escape artist

I hear about the tots that have a penchant for ripping their nappies off and the odd one that even smears the brown stuff on the walls and fine home furnishings, and I shudder.

Hospital apologises for 'traumatising' baby mix-up

St Vincent's Hospital has apologised "unreservedly" for a baby mix-up that left one new mum traumatised.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

Win a Ben & Holly's Little Kingdom prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, we are giving away five DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Win one of 5 Cadbury Easter Hampers

With Easter fast approaching, Cadbury are giving away 5 Cadbury Easter Hampers. Enter Now!

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Win a Ben & Holly's Little Kingdom and Peppa Pig prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, Essential Baby and Entertainment One are giving away five bumper DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

The place just for dads of multiples

When a couple discovers they're expecting multiples, the dad can sometimes be almost forgotten in all the excitement and preparation. But one group offers a space just for dads of twins and higher-order multiples.

Brave mum calls for domestic violence law reform

A brave mum of two has shared details of the harrowing attacks she suffered at the hands of her partner in a bid to help other victims of domestic violence.

Why I had the new test for Down syndrome

Early last year I turned 35, and having just found out I was pregnant, I opted to have the new test for Down syndrome.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

2015: the year of the sheep

According to the Chinese zodiac, babies born in the year of the sheep are creative and enjoy spending quiet time with their own thoughts.

Breakthrough genetic testing now available in Australia

Pregnant women will for the first time have access to locally analysed, accurate, non-invasive pre-natal genetic testing when the first Australian clinic to offer the services opens its doors next week.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

Family kicked off flight after toddler seatbelt drama

An entire family was kicked off a Cathay Pacific flight when a misbehaving toddler refused to put his seatbelt on.

Stolen baby found after 17 years

A baby stolen from her mother's arms shortly after birth has been found through an astonishing coincidence.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Sign up now!

30 days of #PlayIQ challenge

Receive a daily email from Essential Baby during April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.