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Forum security issue
when I log in from my phone?


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21 replies to this topic

#1 Water Dragon

Posted 07 February 2013 - 06:18 PM

Every time I log in here on my phone (which is most of the time) I get a pop up message telling me there's a problem with the site's security.certificate, and asking me if I want to continue.

I'm on a Samsung galaxy s2. Is it just my phone or are others experiencing this too?

Edited by Water Dragon, 07 February 2013 - 06:18 PM.


#2 EmAyEm

Posted 07 February 2013 - 06:25 PM

I get the same on my desktop computer. I remember a thread not too long ago where a few other people were saying the same thing. I never saw if it was actually resolved though shrug.gif

#3 littlej

Posted 07 February 2013 - 06:34 PM

I have the same problem on my PC. Very annoying!

#4 Erma Gerd

Posted 07 February 2013 - 06:47 PM

Happens every time I open EB on my Samsung phone, but never on my PC.

#5 Water Dragon

Posted 07 February 2013 - 06:56 PM

Well I'm glad it's not just me!

My phone internet has started playing up since I started accessing EB from my phone so I was wondering if the security issue was linked - it might not be though.

#6 F.E.B.E

Posted 11 February 2013 - 11:38 AM

If you've experienced this error, could you please tell me what internet service provider or telecommunications network you use?

Thanks

#7 qak

Posted 11 February 2013 - 11:41 AM

On my home PC - TPG (Optus)
On my phone - LiveConnected (Optus)

Can we blame Optus???



#8 qak

Posted 11 February 2013 - 11:42 AM

ETA: DP

Edited by qak, 11 February 2013 - 11:42 AM.


#9 MrsDamonSalvatore

Posted 11 February 2013 - 11:45 AM

I get it on my pc too, I am also with TPG

#10 Erma Gerd

Posted 11 February 2013 - 12:29 PM

It only happens on my phone, and that's with Telstra.

#11 unicorn

Posted 11 February 2013 - 12:39 PM

QUOTE (qak @ 11/02/2013, 12:41 PM) <{POST_SNAPBACK}>
On my home PC - TPG (Optus)
On my phone - LiveConnected (Optus)

Can we blame Optus???

yyes.gif I blame Optus for everything that goes wrong, stupid slow constantly dropping out Internet.

Yes my HTC phone does the same thing, and yes it is Optus. It doesn't happen on my ipad or computer even if I am using my phone as a hotspot though.

#12 Bodacious Prime

Posted 11 February 2013 - 01:36 PM

Telstra, on my PC.

#13 Water Dragon

Posted 11 February 2013 - 02:10 PM

As I said, I'm in a Samsung Galaxy S2 and I'm with Virgin.

However looking at responses so far they seem pretty divided. And I've never experienced this issue on any other site - and I use my phone's internet a LOT.

#14 charlie23

Posted 11 February 2013 - 04:14 PM

This happens on my Tablet & we are with Telstra

#15 GamerMum

Posted 11 February 2013 - 04:21 PM

I get this too. On my Samsung Galaxy Tab, and Galaxy S3 phone. Happens using our home and work wifi, and with the phone service. They are all with Telstra. I don't get it on my PC though (using same internet).

#16 LovingTheBeach

Posted 11 February 2013 - 04:23 PM

This happens to me only on my Samsung Galaxy phone (I was with Optus, now TPG, still have it come up) I don't have the issue on my laptop (dodo internet).

#17 Tiamo

Posted 11 February 2013 - 04:25 PM

Samsung galaxy S3 phone and Telstra.

I dont get it on my PC or Ipad.

#18 littlej

Posted 11 February 2013 - 06:08 PM

Telstra, on my PC.

#19 ejay

Posted 12 February 2013 - 11:09 AM

Thanks everyone for reporting your providers/carriers and machines/devices.

We're investigating this issue right now, but need a bit more information.

Please could you help us get to the bottom of this?

(for the mobile users)
- Your operating system (Android, iPhone, etc)
- Your browser (Standard, Firefox, Safari, Chrome, etc)

(for the desktop users)
- The version of your operating system (Windows XP, Vista, 7, MacOs, etc)
- The version and name of your web browser (eg IE 7).

And any further details regarding the error, such as specific messages about the SSL certificate. (Screenshots welcome!)

Thanks very much for your help.
El (EB/EK Product Manager)

#20 littlej

Posted 12 February 2013 - 06:30 PM

Desktop: Windows vista & IE 9

The error message I get is:

Internet explorer blocked this website from displaying content with security certificate errors.

Hope that helps!

#21 F.E.B.E

Posted 14 February 2013 - 09:14 AM

Hi all,

our tech have determined that the error is due to old Facebook code on our pages. This will be fixed when the new version of the forum launches in the next few weeks.

Regards,
Amber



#22 littlej

Posted 15 February 2013 - 07:04 AM

Thanks Amber!




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