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Citroen C4 Picasso owners
A couple of questions re servicing


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#1 blenheim

Posted 07 February 2013 - 02:32 PM

I really, really want to buy this car but we have a few things holding us back -

-The closest Citroen dealer is almost 2 hours away - if it's under warranty, would we have to have the services done at the dealer?  While I know that with other cars, as long as genuine parts are used, it's still valid under the warranty but our local Peugot dealer told us the reason they don't sell or service Citroen is because they don't have the right computer software etc.  We have a great local mechanic (one man business) who I'd trust my car with but I don't want to void a warranty.

-We have a VW so are used to higher servicing costs but we're concerned that servicing the Citroen would be a significant ongoing cost.

-I'm hesitant to buy one that's out of warranty if parts are going to be ridiculously priced.

Any help would be great original.gif

#2 Veritas Vinum Arte

Posted 07 February 2013 - 03:15 PM

For warranty claims you have to go to an Authorised Citroen Servicer.

Just email Citroen to ask where the nearest one to you is.

The dealer where I purchased my car no longer sells or services Citroen. There was a minor recall notice last year, so I went to another dealer who actually does not sell Citroen now, but did in the past and still services them. Near my folks in Sydney is an independent mechanic who is Authorised Citroen mechanic.





#3 blenheim

Posted 07 February 2013 - 06:38 PM

Thanks so much IsolaBella - we're hopefully going to test drive one on the weekend - fingers crossed original.gif




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