Quick back story... we don't want a mortgage with our current lender, they are hopeless and after 10 years we are happy to give them the flick.
We went and saw another bank, told him we want to move everything over to him inc 2 mortgages, 2 credit cards, our every day banking etc because we are sick of our other bank. We had valuations done on our 2 properties and now have pre-approval through them. Well, they have turned out to be useless too. The branch manager/owner wouldn't return my calls when I needed something done urgently. It took him 9 days to phone me back and me ringing 6 times and leaving urgent messages. We lost a house because of it and when he did call back, I laughed him out of his own bank.
So, we dodged a bullet there and have decided now to go through a broker to find us the best deal. We have an appointment with Aussie but I was wondering if there are any scams, hidden fees or other things that we need to be cautious of by going through Aussie? People seem to love them or hate them is the general feel I get. I'd like any tips or advice you can offer.
Thanks in advance.
Edited by Bek+3, 04 February 2013 - 01:36 PM.