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Why can't I send PMs.


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4 replies to this topic

#1 peppaandgeorge

Posted 22 January 2013 - 05:17 PM

In have successfully posted new topics, and replied to other threads.  Today I tried sending a PM to another member, but wasn't able to do this.  Every time I tried to send the message, a red box came up that said my message needed to be at least three characters long, and my message completely disappeared.- my message was definitely longer than three characters- I had given it a proper title in the title box- I selected the box to save my messages in my send box, but having failed to send, there was no copy of the message in my sent or draft boxes.
Help appreciated!

#2 catalyst

Posted 23 January 2013 - 08:19 AM

Hi there

Here are the instructions for fixing this issue:



Go to "My Controls" (under their username on the left of the screen)

Under the Menu (second column on the left) look for the Options subheading and click on Board Settings.

In the Control Panel, look for this bit ...

"Type of text editor to use when posting"

If it is set to Rich Text Editor, change it to Standard Editor (or vice versa).

Once these changes are made you will be able to send your PMs.

Kind regards

#3 Zanbam

Posted 23 January 2013 - 08:26 AM

I have been frustrated with this issue as well. Thanks for the advice. biggrin.gif

#4 It'sjust_me

Posted 10 February 2013 - 10:32 AM

Hi, I was having the same issues and followed these instructions. However, even though the message looks like it sent, it is not appearing in my 'sent' folder...

#5 catalyst

Posted 13 February 2013 - 09:22 AM

Hi there

Items will only appear in your  "sent" folder if you tick the box asking to do so before you send the PM.  They do not automatically get saved there.

Kind regards






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