without the box?
, Jan 18 2013 12:52 PM
17 replies to this topic
Posted 18 January 2013 - 12:52 PM
Dh brought a new toaster the other day, we have used it about 4 times and it smells really weird like metal burning or something(no its not the smell of burning toast lol) so we have the box and receipt are we are to do a return and get our money back?
Edit to say i have just looked for the box and it has been put in the bin
so will they still do a return?
Edited by *melrose*, 18 January 2013 - 04:12 PM.
Posted 18 January 2013 - 12:55 PM
I took a portable DVD player back without a receipt recently - I didn't want a refund, I just wanted to alert them that the thing caught fire. They gave me an exchange coupon without a second thought. I think your chances are fairly good.
Posted 18 January 2013 - 12:58 PM
I think you'll be fine with the box and a receipt. Those stores are pretty good at accepting products back, especially if you tell them it's faulty.
Posted 18 January 2013 - 01:02 PM
I've done similar before when I bought a toaster where all the elements inside didn't work. They took it back and gave us another one which was no better than the first so we ended up with a different one altogether.
Posted 18 January 2013 - 01:03 PM
If you have the box and receipt you should have a good chance.
Posted 18 January 2013 - 01:09 PM
Thanks all :-)
Posted 18 January 2013 - 01:11 PM
Under QLD Govt Consumer protection provisions, you are afforded the right to return for refund or replacement
ETA - the QLD bit
Edited by gettheetoanunnery, 18 January 2013 - 01:13 PM.
Posted 18 January 2013 - 02:00 PM
WILL THEY DO IT WITHOUT THE BOX?
Edited by *melrose*, 18 January 2013 - 04:13 PM.
Posted 18 January 2013 - 04:17 PM
Posted 18 January 2013 - 04:20 PM
If it is faulty, yes they will.
Posted 18 January 2013 - 04:26 PM
New laws have been in place for a while that yes they have to refund or replace with or without box for faulty goods.
The segment I saw where a guy from consumer affairs was talking about it, he stated that it will makea lot of older people happy because he had seen garages full of boxes people had kept just in case a product had to be returned
Posted 18 January 2013 - 04:29 PM
WILL THEY DO IT WITHOUT THE BOX?
Um, no need to shout!
Posted 18 January 2013 - 04:30 PM
Proof of Purchase is all that is required - i.e receipt. No box is not an issue.
And if you haven't got receipt, I believe that under the QLD consumer protection provisions you are still able to approach the manufacturer for replacement (could be wrong - check the link in my previous post)
Posted 18 January 2013 - 04:31 PM
I returned an iron to Target a few weeks ago with a receipt but no box. I'd only used it once and it wasn't faulty, I just found it heavy and difficult to use and didn't like it. They gave me a full refund without question.
Posted 18 January 2013 - 04:32 PM
Um, no need to shout!
oh shut up!
Thanks everyone just phoned them, they will give me a full refund.
Posted 19 January 2013 - 01:55 PM
I would guess a faulty, even dangerous device definitely will be accepted for return by a Target. Don't know about getting your money back, legally they don't have to (they just need to provide you with one that works, and does what it says it does), but Target and some of those big stores tend to be very liberal about refunds.
Posted 19 January 2013 - 02:04 PM
With new toasters you always get the smell of the elements burning the first few times you use them, so it probably isn't faulty.
Posted 19 January 2013 - 02:06 PM
Just don't do what one person did and try and return an item to a store that doesn't sell that particular item.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
"As a bald man, I'm very proud of my 2-month-old's hair," wrote new dad Brian Gorham, 32, along with a photo he shared to reddit.
A US woman has been applauded worldwide for sharing a photo of her modest, US$130 engagement ring after a shop assistant labelled it "pathetic".
Mila Kunis and Ashton Kutcher welcomed their second child, USA TODAY has confirmed.
Chan Jae, a 75-year-old man from Korea, missed his grandsons terribly when they moved overseas.
It seems every year that Christmas-themed goodies for kids get less tacky and more stylish.
A dad has shared his genius hack for tackling Christmas shopping with toddlers.
I certainly wasn't shy about medication. In fact, my policy on this was, in the immortal words of Britney Spears, "Gimme gimme more".
Due during the festive season, or just have a love of Christmas?
When an adorable three-year-old spotted a white haired gentleman in a restaurant she naturally assumed he was Santa Claus.
"If, after careful assessment by their maternity care provider, there seems to be no reason why a woman shouldn't be offered a chance at VBAC, then the opportunity should be provided."
It's probably fair to say that broccoli is an acquired taste.
As specialists treat more adults for acne, Lucy Sheref reveals the emotional cost of years spent struggling with the condition.
A random act of kindness from a stranger in the supermarket brought a mum to tears, exactly when she needed it most.
December 25 is just around the corner, and it's the perfect opportunity to dress your bub in a sweet festive outfit.
We asked real women what surprised them during their pregnancy. They've shared their experiences in the hope of preparing the rest of us better for the ride
Research suggests that big headed babies become more intelligent than their smaller peers. One mum shares the positives and negatives of having a big headed baby.
There are some everyday things that parents can do to improve gross motor skills and coordination.
A mum whose daughter was born with an extra thumb says that the extra digit saved her life.
Heather Krueger and Chris Dempsey's origin story began in a darker place than most: with stage 4 liver cancer.
This method, called elimination communication (EC or assisted infant toilet training), is becoming increasingly popular in the West.
Some of the strangest questions about pregnancy - and some of the most bizarre spelling - have made for a hilarious video.
The use of heat packs, along with other aspects of clinical care, can reduce your risk of tearing in birth.
Click through the gallery to read the details and see some of the most memorable monikers in show biz families.