Jump to content

Target return
without the box?


  • Please log in to reply
18 replies to this topic

#1 *melrose*

Posted 18 January 2013 - 12:52 PM

Hi all biggrin.gif Dh brought a new toaster the other day, we have used it about 4 times and it smells really weird like metal burning or something(no its not the smell of burning toast lol) so we have the box and receipt are we are to do a return and get our money back?
Thanks original.gif

Edit to say i have just looked for the box and it has been put in the bin ohmy.gif so will they still do a return?

Edited by *melrose*, 18 January 2013 - 04:12 PM.


#2 Expelliarmus

Posted 18 January 2013 - 12:55 PM

I took a portable DVD player back without a receipt recently - I didn't want a refund, I just wanted to alert them that the thing caught fire. They gave me an exchange coupon without a second thought. I think your chances are fairly good.

#3 Jax12

Posted 18 January 2013 - 12:58 PM

I think you'll be fine with the box and a receipt.  Those stores are pretty good at accepting products back, especially if you tell them it's faulty.

#4 fifi-trixibelle

Posted 18 January 2013 - 01:02 PM

I've done similar before when I bought a toaster where all the elements inside didn't work. They took it back and gave us another one which was no better than the first so we ended up with a different one altogether.

#5 amesv

Posted 18 January 2013 - 01:03 PM

If you have the box and receipt you should have a good chance.

#6 *melrose*

Posted 18 January 2013 - 01:09 PM

Thanks all :-)

#7 NunSoFeral

Posted 18 January 2013 - 01:11 PM

Under QLD Govt Consumer protection provisions, you are afforded the right to return for refund or replacement
See here

ETA - the QLD bit

Edited by gettheetoanunnery, 18 January 2013 - 01:13 PM.


#8 *melrose*

Posted 18 January 2013 - 02:00 PM

WILL THEY DO IT WITHOUT THE BOX?
Thanks

Edited by *melrose*, 18 January 2013 - 04:13 PM.


#9 *melrose*

Posted 18 January 2013 - 04:17 PM

Anyone?

#10 EsmeLennox

Posted 18 January 2013 - 04:20 PM

If it is faulty, yes they will.

#11 copham

Posted 18 January 2013 - 04:21 PM

I would ring the store you intend on returning to and ask them. If they say yes get a name future reference when your I store just in case. They may only replace without the box not refund.

#12 Heather11

Posted 18 January 2013 - 04:26 PM

New laws have been in place for a while that yes they have to refund or replace with or without box for faulty goods.

The segment I saw where a guy from consumer affairs was talking about it, he stated that it will makea lot of older people happy because he had seen garages full of boxes people had kept just in case a product had to be returned

#13 Exhaustedbuthappy

Posted 18 January 2013 - 04:29 PM

QUOTE (*melrose* @ 18/01/2013, 02:00 PM) <{POST_SNAPBACK}>
WILL THEY DO IT WITHOUT THE BOX?
Thanks

Um, no need to shout!

#14 NunSoFeral

Posted 18 January 2013 - 04:30 PM

Proof of Purchase is all that is required - i.e receipt. No box is not an issue.

And if you haven't got receipt, I believe that under the QLD consumer protection provisions you are still able to approach the manufacturer for replacement (could be wrong - check the link in my previous post)

#15 Vickery

Posted 18 January 2013 - 04:31 PM

I returned an iron to Target a few weeks ago with a receipt but no box. I'd only used it once and it wasn't faulty, I just found it heavy and difficult to use and didn't like it.  They gave me a full refund without question.

#16 *melrose*

Posted 18 January 2013 - 04:32 PM

QUOTE
Um, no need to shout!

oh shut up!


Thanks everyone just phoned them, they will give me a full refund.

Thanks

#17 khunella

Posted 19 January 2013 - 01:55 PM

I would guess a faulty, even dangerous device definitely will be accepted for return by a Target. Don't know about getting your money back, legally they don't have to (they just need to provide you with one that works, and does what it says it does), but Target and some of those big stores tend to be very liberal about refunds.

#18 SCARFACE CLAW

Posted 19 January 2013 - 02:04 PM

With new toasters you always get the smell of the elements burning the first few times you use them, so it probably isn't faulty.

#19 ~sydblue~

Posted 19 January 2013 - 02:06 PM

Just don't do what one person did and try and return an item to a store that doesn't sell that particular item.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Video: 10-week-old baby sounds like she says 'I love you'

It’s mixed in amongst garbled baby talk, but this 10-week-old's apparent attempt at telling her parents that she loves them has made her an internet star.

I only enjoyed pregnancy after booking my caesarean

To say I became obsessed is something of an understatement. Everywhere I went I found cause to be reminded of my impending pain.

When your bundle doesn't bring immediate joy

One mum says joy is very a personal feeling and expecting all new mums to feel it in the months after their baby born may do more harm than good.

Lessons learned from my toddler

Blogger Kiran Chug explains why she is going to let her toddler make more decisions for himself.

Family welcomes first baby girl in more than 100 years

The Silverton family has heard the phrase "it's a girl" for the first time in four generations.

When a community of kindness steps in

In future when someone I care for, or even someone I barely know, is experiencing a difficult time, I will not overthink it. I'll follow my heart.

Mum in Business: Jac Bowie

Jac Bowie is the founder of Business in Heels, one of the fastest growing women’s networking events in Australia. She shares her story, including how she juggles work with a young family, and ways to work smarter.

What not to say to a mum of twins

Being a mum of identical twin boys stirs up great interest and fascination. It also opens itself up to nosy, invasive questions, as well as huge assumptions.

The mums suing over unplanned babies

A mother-of-five who calls her two youngest sons "miracle babies" is just one of many mums seeking financial compensation for their children's unplanned conceptions.

Video: Dad sings 'Hallelujah' to his daughter every year

It's a gorgeous song to begin with, but this dad's version of Hallelujah, sung for his young daughter, is especially touching.

Constipation in babies when starting solids

While starting solids can be frustrating and messy (yet also fun!), introducing solids can also play havoc on tiny digestive systems.

Parents reunited with baby snatched from hospital

A mother whose newborn baby was snatched from hospital has spoken of her joy and relief at getting her daughter back.

In defence of the bumpie

Are bumpies - bump selfies - really "exhibitionism of the weirdest kind"?

Life on the other side of the fence: Why I'm child-free and quite content

Acknowledging that motherhood isn't a bed of roses – to begrudge lack of time, sleep, money and spontaneity – is sacrilegious and a no-no, especially by mother superior-types.

'Go the F*** to Sleep' author's new book for frustrated parents

A sequel is coming soon to the 2011 hit book 'Go the F*** to Sleep' - and this time, it's about mealtimes.

Win a $200 Pumpkin Patch voucher

Fill out this quick survey and tell us in 25 words or less your best pregnancy or parenting tip - you'll go in the draw to win a $200 Pumpkin Patch voucher.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Losing yourself to motherhood

While watching your baby grow into a unique little person is exciting and wondrous, the intensity of meeting everyone else?s needs can ever so sneakily overtake your own needs for self-care.

Tearing during delivery: the facts

Almost all women will experience bruising, grazing or tearing after a vaginal birth. Depending on the degree of tearing, there are various treatments available.

6 tips for a day out with a baby and toddler

Outings can be lots of fun with the kids, but there are inevitable challenges. Here's some information about days out to help you be a little more prepared.

Why I invited a dozen people to watch my son's birth

I sent invitations on burgundy scrapbooking paper stamped with a field of poppies, and told each person why I wanted him or her there. I warned that there would be nudity.

Getting labour started: tips for a natural induction

When your baby?s due date comes and goes without so much as a pop - let alone a bang - it can be disheartening. Mums and a doula share their stories of natural inductions.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

That's my boy: a dad's diary of the first 4 months

Unbearable anxiety, unspeakable joy, constant exhaustion and bouts of frustration ... The many shocks of first-time fatherhood resound in a dad's diary of his son's early months.

One of the most important things a new mum can do

Finances may not be as cute as a newborn, but with many women?s working arrangements changing post-baby, monetary matters need attention too.

In defence of the bumpie

Are bumpies really "exhibitionism of the weirdest kind", as one writer has claimed?

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

 

My Wellbeing

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.