Jump to content

Target return
without the box?


  • Please log in to reply
18 replies to this topic

#1 *melrose*

Posted 18 January 2013 - 12:52 PM

Hi all biggrin.gif Dh brought a new toaster the other day, we have used it about 4 times and it smells really weird like metal burning or something(no its not the smell of burning toast lol) so we have the box and receipt are we are to do a return and get our money back?
Thanks original.gif

Edit to say i have just looked for the box and it has been put in the bin ohmy.gif so will they still do a return?

Edited by *melrose*, 18 January 2013 - 04:12 PM.


#2 Expelliarmus

Posted 18 January 2013 - 12:55 PM

I took a portable DVD player back without a receipt recently - I didn't want a refund, I just wanted to alert them that the thing caught fire. They gave me an exchange coupon without a second thought. I think your chances are fairly good.

#3 Jax12

Posted 18 January 2013 - 12:58 PM

I think you'll be fine with the box and a receipt.  Those stores are pretty good at accepting products back, especially if you tell them it's faulty.

#4 fifi-trixibelle

Posted 18 January 2013 - 01:02 PM

I've done similar before when I bought a toaster where all the elements inside didn't work. They took it back and gave us another one which was no better than the first so we ended up with a different one altogether.

#5 amesv

Posted 18 January 2013 - 01:03 PM

If you have the box and receipt you should have a good chance.

#6 *melrose*

Posted 18 January 2013 - 01:09 PM

Thanks all :-)

#7 NunSoFeral

Posted 18 January 2013 - 01:11 PM

Under QLD Govt Consumer protection provisions, you are afforded the right to return for refund or replacement
See here

ETA - the QLD bit

Edited by gettheetoanunnery, 18 January 2013 - 01:13 PM.


#8 *melrose*

Posted 18 January 2013 - 02:00 PM

WILL THEY DO IT WITHOUT THE BOX?
Thanks

Edited by *melrose*, 18 January 2013 - 04:13 PM.


#9 *melrose*

Posted 18 January 2013 - 04:17 PM

Anyone?

#10 EsmeLennox

Posted 18 January 2013 - 04:20 PM

If it is faulty, yes they will.

#11 copham

Posted 18 January 2013 - 04:21 PM

I would ring the store you intend on returning to and ask them. If they say yes get a name future reference when your I store just in case. They may only replace without the box not refund.

#12 Heather11

Posted 18 January 2013 - 04:26 PM

New laws have been in place for a while that yes they have to refund or replace with or without box for faulty goods.

The segment I saw where a guy from consumer affairs was talking about it, he stated that it will makea lot of older people happy because he had seen garages full of boxes people had kept just in case a product had to be returned

#13 Exhaustedbuthappy

Posted 18 January 2013 - 04:29 PM

QUOTE (*melrose* @ 18/01/2013, 02:00 PM) <{POST_SNAPBACK}>
WILL THEY DO IT WITHOUT THE BOX?
Thanks

Um, no need to shout!

#14 NunSoFeral

Posted 18 January 2013 - 04:30 PM

Proof of Purchase is all that is required - i.e receipt. No box is not an issue.

And if you haven't got receipt, I believe that under the QLD consumer protection provisions you are still able to approach the manufacturer for replacement (could be wrong - check the link in my previous post)

#15 Vickery

Posted 18 January 2013 - 04:31 PM

I returned an iron to Target a few weeks ago with a receipt but no box. I'd only used it once and it wasn't faulty, I just found it heavy and difficult to use and didn't like it.  They gave me a full refund without question.

#16 *melrose*

Posted 18 January 2013 - 04:32 PM

QUOTE
Um, no need to shout!

oh shut up!


Thanks everyone just phoned them, they will give me a full refund.

Thanks

#17 khunella

Posted 19 January 2013 - 01:55 PM

I would guess a faulty, even dangerous device definitely will be accepted for return by a Target. Don't know about getting your money back, legally they don't have to (they just need to provide you with one that works, and does what it says it does), but Target and some of those big stores tend to be very liberal about refunds.

#18 SCARFACE CLAW

Posted 19 January 2013 - 02:04 PM

With new toasters you always get the smell of the elements burning the first few times you use them, so it probably isn't faulty.

#19 ~sydblue~

Posted 19 January 2013 - 02:06 PM

Just don't do what one person did and try and return an item to a store that doesn't sell that particular item.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Trying to speed up the inevitable

As the waiting game of late pregnancy continues, this mum considers a few things that might hurry things up a little.

One month later: where is William Tyrell?

It has been a little over a month since William Tyrell disappeared from his grandmother's home, 33 long sleepless nights for his family as they mourn the absence of their cheeky young boy.

Winter's child less likely to be moody: study

Babies born in the summer are much more likely to suffer from mood swings when they grow up, while those born in the winter are less likely to become irritable adults, scientists claim.

Single mum of two creates award-winning baby app

Suddenly single with a baby and an 11-year-old son, Tara O?Connell developed an app to improve the lives of mothers who were similarly overwhelmed.

Food for thought: looking after yourself as a new mum

As soon as your baby enters the world, everything else takes a back seat - even the necessities of daily life such as eating are severely compromised, right when you need energy the most.

'Grabbable guts' campaign aims to cut toxic fat

The Live Lighter campaign will take people inside the human body to show the internal dangers of being overweight.

The best and worst month of my life

A new mum's first month of motherhood didn't pan out as expected when she lost a family member weeks after her baby's birth.

Facebook and Apple offer to pay female staff to freeze their eggs

Facebook and Apple are hoping to provide women with the freedom to build their careers without the added pressure of having children at or by a certain age.

How a pregnancy contract could work for you and your partner

The idea of making a 'pregnancy contract' with your partner may sound a bit silly at first, but it can help make the transition to parenthood a lot smoother.

Finding a mum-friendly personal trainer

Burping babies vs burpees – yes, new mums and personal trainers live in different worlds. But they can work together - once you find the right match for you and your lifestyle.

Ambulance service under fire: baby seats to go, response times 'worse than ever'

The NSW Ambulance Service is removing child-safety seats from ambulances, while the Victorian service is facing criticism over lengthy response times following the death of a three-year-old.

Alleged baby snatch incident a ?misunderstanding?, say police

Police say that an incident in which a man pulled on a woman?s pram while walking a popular Sydney route late last month was a misunderstanding.

Ebola killed my aunt and is shutting down my country

Three weeks ago, my auntie, a midwife, developed a fever. Sitting here in Sydney basked in Australian sunshine, that shouldn't be big news.

The night my ovary burst

One mum shares her frightening experience and vows to never take her health for granted again.

Is e-reading to your toddler story time or just screen time?

When reading increasingly means swiping pages on a device, and we're advised to read to their children early and often, should parents be turning to e-readers for storytime?

Community mourns inspiring young dad

A young dad who fought a five-year battle with cancer has been remembered for his inspiring legacy at a funeral service attended by hundreds of family and friends this week.

Meningococcal kills Queensland toddler

Public health authorities say the death of a toddler in north Queensland from meningococcal disease highlights the danger the illness poses.

Nicole Kidman: 'I hope every month that I'm pregnant'

Nicole Kidman is hoping to add to her family, but says she's doubtful it will happen.

Recall: Aldi Wooden London Bus play set

Aldi has announced a recall of their popular Wooden London Bus play set.

Great gift ideas for first birthdays

From soft toys to balance bikes, here are some great ideas for first birthday gifts.

Mum learnt she was pregnant hours before giving birth

Kim Walsh arrived at the doctor with abdominal cramps. Hours later, she was cradling the baby experts told her she could never have.

How cancer has made me a better, happier person

I'm a far better person post-cancer than I ever was before. The goal now is to stay around long enough to find out who I can become, and what I can achieve.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

16 parenting truths you won't find in the baby books

I am five years into this parenting gig and I’ve learnt that sleepless nights and changing dirty nappies are child’s play.

Win 1 of 5 Canon Powershot D30 cameras

Capture life more easily with the Canon Powershot D30. Shockproof, waterproof and dustproof, you can take it almost anywhere and shoot beautiful images, time after time. Enter now!

Best and worst potty party cakes

It's nice to celebrate a child making the shift from nappies to 'big kid' undies, but do we really need a semi-realistic used toilet cake to do it? Here are some of the best and worst cakes parents have used at 'potty parties' around the world.

7 tips for a financially festive Christmas

Plan ahead - and do it now - to ensure festive season expenses don't break the bank.

'Go the F*** to Sleep' author's new book for frustrated parents

A sequel is coming soon to the 2011 hit book 'Go the F*** to Sleep' - and this time, it's about mealtimes.

Great birthday party buys from Etsy

Handmade crafts to decorate and personalise your child's next birthday - from banners to cake decorations, we've got gorgeous party finds from Etsy.

Creative storage ideas for the kids' rooms

Creative and practical storage ideas for the kids' toys and books can also add some stylish decor to your home. Visit babyology.com.au for more stylish modern finds for hip kids & parents.

Warnings over child pain relief doses

The Therapeutic Goods Administration has warned parents and carers over a "confusing" pain relief dosage system.

To the mum in the doctor's waiting room

Maybe the mum I saw in that waiting room, seemingly disconnected from her baby, doesn’t have the support she needs.

10 space-saving nursery ideas

Starting a family doesn't always mean moving into a bigger house - not yet, anyway.

 

What's in a name?

Baby Names

Looking for a classic name, or an unusual name? Our Baby Name Finder is for you, search or browse to refine your shortlist.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.