Jump to content

Target return
without the box?


  • Please log in to reply
18 replies to this topic

#1 *melrose*

Posted 18 January 2013 - 12:52 PM

Hi all biggrin.gif Dh brought a new toaster the other day, we have used it about 4 times and it smells really weird like metal burning or something(no its not the smell of burning toast lol) so we have the box and receipt are we are to do a return and get our money back?
Thanks original.gif

Edit to say i have just looked for the box and it has been put in the bin ohmy.gif so will they still do a return?

Edited by *melrose*, 18 January 2013 - 04:12 PM.


#2 Expelliarmus

Posted 18 January 2013 - 12:55 PM

I took a portable DVD player back without a receipt recently - I didn't want a refund, I just wanted to alert them that the thing caught fire. They gave me an exchange coupon without a second thought. I think your chances are fairly good.

#3 Jax12

Posted 18 January 2013 - 12:58 PM

I think you'll be fine with the box and a receipt.  Those stores are pretty good at accepting products back, especially if you tell them it's faulty.

#4 fifi-trixibelle

Posted 18 January 2013 - 01:02 PM

I've done similar before when I bought a toaster where all the elements inside didn't work. They took it back and gave us another one which was no better than the first so we ended up with a different one altogether.

#5 amesv

Posted 18 January 2013 - 01:03 PM

If you have the box and receipt you should have a good chance.

#6 *melrose*

Posted 18 January 2013 - 01:09 PM

Thanks all :-)

#7 NunSoFeral

Posted 18 January 2013 - 01:11 PM

Under QLD Govt Consumer protection provisions, you are afforded the right to return for refund or replacement
See here

ETA - the QLD bit

Edited by gettheetoanunnery, 18 January 2013 - 01:13 PM.


#8 *melrose*

Posted 18 January 2013 - 02:00 PM

WILL THEY DO IT WITHOUT THE BOX?
Thanks

Edited by *melrose*, 18 January 2013 - 04:13 PM.


#9 *melrose*

Posted 18 January 2013 - 04:17 PM

Anyone?

#10 FeralEsme

Posted 18 January 2013 - 04:20 PM

If it is faulty, yes they will.

#11 copham

Posted 18 January 2013 - 04:21 PM

I would ring the store you intend on returning to and ask them. If they say yes get a name future reference when your I store just in case. They may only replace without the box not refund.

#12 Heather11

Posted 18 January 2013 - 04:26 PM

New laws have been in place for a while that yes they have to refund or replace with or without box for faulty goods.

The segment I saw where a guy from consumer affairs was talking about it, he stated that it will makea lot of older people happy because he had seen garages full of boxes people had kept just in case a product had to be returned

#13 Exhaustedbuthappy

Posted 18 January 2013 - 04:29 PM

QUOTE (*melrose* @ 18/01/2013, 02:00 PM) <{POST_SNAPBACK}>
WILL THEY DO IT WITHOUT THE BOX?
Thanks

Um, no need to shout!

#14 NunSoFeral

Posted 18 January 2013 - 04:30 PM

Proof of Purchase is all that is required - i.e receipt. No box is not an issue.

And if you haven't got receipt, I believe that under the QLD consumer protection provisions you are still able to approach the manufacturer for replacement (could be wrong - check the link in my previous post)

#15 Vickery

Posted 18 January 2013 - 04:31 PM

I returned an iron to Target a few weeks ago with a receipt but no box. I'd only used it once and it wasn't faulty, I just found it heavy and difficult to use and didn't like it.  They gave me a full refund without question.

#16 *melrose*

Posted 18 January 2013 - 04:32 PM

QUOTE
Um, no need to shout!

oh shut up!


Thanks everyone just phoned them, they will give me a full refund.

Thanks

#17 khunella

Posted 19 January 2013 - 01:55 PM

I would guess a faulty, even dangerous device definitely will be accepted for return by a Target. Don't know about getting your money back, legally they don't have to (they just need to provide you with one that works, and does what it says it does), but Target and some of those big stores tend to be very liberal about refunds.

#18 SCARFACE CLAW

Posted 19 January 2013 - 02:04 PM

With new toasters you always get the smell of the elements burning the first few times you use them, so it probably isn't faulty.

#19 ~sydblue~

Posted 19 January 2013 - 02:06 PM

Just don't do what one person did and try and return an item to a store that doesn't sell that particular item.





2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users

 

Share the little things that make you smile

We're giving away a Mountain Buggy nano, the ultimate travel stroller - and here are some of the great entries so far.

Toddler pleads for return of "stolen" nose

A two-year-old's reaction to a game of "got your nose" shows it doesn't take much to make a toddler cry.

The 15 photos new parents share (and five they don't)

From the first scan photo to the baby covered in cake at their first birthday party, there are 15 photos most parents seem to share - and some they don't.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

Breastfeeding friendly café goes viral

A photo of a breastfeeding-friendly sign in a cafe has been posted to Facebook and shared by hundreds of mums around the world.

First look at the Bugaboo Bee3

The newest Bugaboo Bee ? the Bee3 ? offers a variety of improved features, including a much asked-for bassinet and a rainbow of colour combinations.

Childcare costs, not paid leave, the real issue for parents

Given the choice between maintaining their wage for six months to have a child, or having a reduced rate of pay for a time but a better deal on childcare when returning to work, there are no odds on what most working parents would choose.

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

We lost three babies in two years

Our first pregnancy ended the way we all expected it to - with a healthy, happy baby in our arms. What a true blessing he was, for we were not to know the heartache we were about endure.

Family turned back from doomed flight MH17

'There must have been someone watching over us and saying, 'You must not get on that flight,' says mother who narrowly avoided boarding the Malaysian Airlines flight which exploded in mid-air over the Ukraine last night.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Adorable Skeanie loafers for kids

Your little toddler or preschooler can now get their nautical on with a new range of classic loafers by Australian show brand Skeanie.

My baby is hypermobile

For months, I have been telling myself not to worry that Jasmin isn't crawling or walking. This week I heard the term hypermobile for the first time.

When you don?t bond with your baby

They say that there is no bond greater than the bond between a mother and her child. But for some women, the mother-baby bond takes more time and effort to develop.

Yumi Stynes: Having a baby after a 10-year break

After a long break, Yumi Stynes gets a reminder of the pain - and the pleasure - of giving birth.

Grieving father asks for help to Photoshop his daughter's image

When Nathan Steffel's daughter Sophia died from a liver condition at just 6 weeks old, he reached out for someone to create a beautiful image of his little girl.

Raising kids in a 'low media' home

Can you imagine a life without TV or computers? Some parents are opting for a low-tech, screen-free life for their kids.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

Be careful what you say, your baby is listening

The importance of speaking to your baby even if they are not old enough to answer back has been highlighted by new research.

The beautiful moment a baby was born at the side of a road

It's not where she expected to give birth, but mum Corrine Cinatl is delighted that her daughter's roadside arrival was captured in a series of beautiful photos.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

The Nappy Collective starts new drive

It's that time of year when the dedicated volunteers at The Nappy Collective do their bit to help out mums and children in need - and they need your help.

Baby shower cake wrecks

From misshapen cake babies to questionable text, from odd colour choices to internal organ recreation, these are the baby shower cakes that taste forgot.

Photographer captures the beauty of adoption

The love of a family is usually tough to capture on camera. This is an exception.

Pregnancy progression photo ideas

Want to record your pregnancy as your belly grows? Here are some creative, fun ideas for photo shoots along the way.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Tin can craft and DIY ideas

Got a few old formula, Milo or coffee cans around the house? Use these fantastic upcycling ideas to create items for around the house and yard.

Dads meet their newborn for the first time

Emotional photos of two fathers meeting their newborn son have resonated with viewers worldwide, attracting thousands of Facebook likes and shares.

Skin safety isn't just a summer worry

Lax about the slip slop slap with your kids as weather turns cooler? Here's a reminder as to why we have to remain vigilant for our children?s future health.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

Creative sleeping baby photoshoots

See how some parents and photographers have captured sleeping babies in unusual positions and using different props.

DIY kitchen and food hacks

DIY your way to a better kitchen and make cooking easier with our clever hacks. (Some content reproduced with permission from mashable.com.)

Winter warmers for babies and toddlers

Your baby or toddler will be nice and snug in these beautiful and fun winter pieces. Most are hand-made or knitted, and they're all designed to keep your little one toastie - and adorable!

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.