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School kids bonus - i now have a debt
Paid twice :(


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30 replies to this topic

#1 yummymummycakes

Posted 16 January 2013 - 05:59 AM

Now I have to ring Centrelink and I wont be able to ring in the morning at work) as the school kids bonus has just been paid twice for the daughter that left school sad.gif

How long do you think it will take me to convince them of their error?

Edited by yummymummycakes, 16 January 2013 - 01:34 PM.


#2 MrsLexiK

Posted 16 January 2013 - 06:07 AM

I don't know but do you have a savings account with high interest? If so put the money in there so you don't use it and you can make money off it original.gif

#3 yummymummycakes

Posted 16 January 2013 - 06:25 AM

Already transferred the money so I dont accidently spend it original.gif
It s a tight week in this household so dont want the hassles

#4 yummymummycakes

Posted 16 January 2013 - 01:35 PM

Update, apparently I now have a debt as the money is now going to  the kids not the parents.

Despite the fact that she has never paid school fees, books uniforms etc. and she is not going to school this year!

Go figure!!

#5 yummymummycakes

Posted 16 January 2013 - 05:23 PM

edited

Edited by yummymummycakes, 16 January 2013 - 07:15 PM.


#6 JustMum08

Posted 16 January 2013 - 05:27 PM

They paid me the school kids bonus and my son isn't even starting this year!
He is 5 next month but is staying in child care an extra year.
They sent me a letter stating if I don't tell them he is going to school by a certain date I wouldn't get the payment.
I never stated he was going to school and they still gave it to me.
So now it's sitting in my account until they notice.

#7 CalEliKat

Posted 16 January 2013 - 05:30 PM

QUOTE (yummymummycakes @ 16/01/2013, 06:23 PM) <{POST_SNAPBACK}>
Now I have a debt which I am going to appeal based upon it being their error.....


so the fact that you received money that you were not entitled to, hence incurring a debt, means nothing to you.  You instead deserve to receive money you were not entilted to receive because it is somebody elses error.  



#8 happygurl06

Posted 16 January 2013 - 05:34 PM

Is the debt the money they paid you in error?  If so can you just pay it straight back?  Or does it not work that way?

#9 yummymummycakes

Posted 16 January 2013 - 06:04 PM

Kerrie23 ordinarily I would be more than happy to pay back the money. However this time I will be making a statement.

This is now the third debt that I have incurred due to there error.

I am currently paying back over $5k due to there incompetence!

So I hardly think you have the rightn to  judge me.

#10 CalEliKat

Posted 16 January 2013 - 06:22 PM

Yeah, not really cutting it with me. Essentially you are admitting you have received money that you now know you are not entitled to, and you are going to appeal the decision to raise that as a debt against you.  Whatever it comes down to, you receive money you should not have, you have a debt and should pay it back, whether it is $5 or $5k

You also spelt their wrong.



#11 aussiespecial123

Posted 16 January 2013 - 06:27 PM

When the baby bonus came in they back paid me the amount then paid it twice. I rung up to let them know and I could transfer it straight back to them via an internet bank transfer immediately. It was sorted the very next day after I discovered the error. The amount was about $3500 from memory

#12 JustBeige

Posted 16 January 2013 - 06:52 PM

OP, ring your bank and see if they can reverse the payment.  Tell them it was done in error and you dont accept it.
If they can do this for you it would save an awful lot of mucking around on your end. unless of course they just reduce your paymnents for the next 12mths to cover it.

#13 yummymummycakes

Posted 16 January 2013 - 06:55 PM

aussiespecial123, I did ask for the details to return the money but they are insistant that they have to raise a debt, I cannot just pay it in.

Kerrie have you seriously got nothing better to do then correct someones spelling???

And I am quite within my rights to appeal the debt, in fact I was informed by the collection dept that under the legislation it does allow for debts to be wiped if the error is caused by Centrelink.

#14 MsDemeanor

Posted 16 January 2013 - 06:55 PM

If it is a debt, and you haven't spent the money and put it into another account, why dont you just pay the money back and be done with it? or make arrangements to pay it back at 20 pf and get on with things? I dont see how making a statement will help?

#15 CalEliKat

Posted 16 January 2013 - 07:01 PM

QUOTE (yummymummycakes @ 16/01/2013, 07:55 PM) <{POST_SNAPBACK}>
aussiespecial123, I did ask for the details to return the money but they are insistant that they have to raise a debt, I cannot just pay it in.

Kerrie have you seriously got nothing better to do then correct someones spelling???

And I am quite within my rights to appeal the debt, in fact I was informed by the collection dept that under the legislation it does allow for debts to be wiped if the error is caused by Centrelink.


Well within your rights to appeal sure, but ethically you are aware of the fact you have been overpaid so why do you feel that you are within your rights to keep the payment that you were not entitled to?>

#16 Kittymeow74

Posted 16 January 2013 - 07:03 PM

I'm confused.....

Simply let them send you an invoice for the debt and you just pay the money back it's quite simple. Don't spend the money just have it sitting in a high interest account until you pay them back by the due date.

#17 yummymummycakes

Posted 16 January 2013 - 07:09 PM

the problem is that everytime you have a debt raised against you for overpayment it goes on  my record.

For an error that is not my fault!


#18 amaza

Posted 16 January 2013 - 07:09 PM

I hope they make you pay every cent of it back. You aren't entitled to that money.

I've been on the receiving end of a huge Centrelink stuff up that has caused me a debt too. At the end of the day it wasn't my money and I wasn't entitled to it.

#19 CalEliKat

Posted 16 January 2013 - 07:11 PM

It goes on your record against a debt number which sits in the DMIS system.  What's the big deal?  There is a code input that explains why the debt was raised, and it is not like you get a certain number of debts and are prosecuted.  Does not work that way.  For a start, in order to be prosecuted you have to have demonstrated intent.   Even if you appeal the debt and it is waived (unlikely) the debt number will remain on your DMIS record with a zero balance.

Edited by kerrie23, 16 January 2013 - 07:27 PM.


#20 Changes

Posted 16 January 2013 - 07:26 PM

QUOTE (yummymummycakes @ 16/01/2013, 07:55 PM) <{POST_SNAPBACK}>
aussiespecial123, I did ask for the details to return the money but they are insistant that they have to raise a debt, I cannot just pay it in.

Kerrie have you seriously got nothing better to do then correct someones spelling???

And I am quite within my rights to appeal the debt, in fact I was informed by the collection dept that under the legislation it does allow for debts to be wiped if the error is caused by Centrelink.


They forgot to mention you have to have received the money in good faith (ie you thought you were entitled to it).  You have clearly stated you didn't, I agree with Kerrie23 and Amaza.

Edited by Lil Chickens, 16 January 2013 - 07:27 PM.


#21 yummymummycakes

Posted 16 January 2013 - 07:56 PM

For the record I did receive the payment made to me in good faith. It was the second payment that I thought they were overpaying

#22 yummymummycakes

Posted 16 January 2013 - 07:59 PM

And when I called about the first payment I was told it was called a school leavers payment not a school kids bonus.

#23 CalEliKat

Posted 17 January 2013 - 12:57 AM

What I am reading from you is that 'Centrelink, it is your fault I am overpaid, even though I know I was overpaid, and I know I am not entitled to it, so I don't want to pay it back'

You received a payment twice, pay back the amount you were  not entitled to receive, it really is very simple.



#24 MGB

Posted 17 January 2013 - 06:26 AM

I agree with the others about putting it in an account if it is unable to be paid back to Centrelink straight away so it is there for when they ask for it.

While it must be frustrating for you, if you had an amount debited from your account to pay a bill and the incorrect amount was taken would they be within their rights to keep it as it was an error?

Edited by Mrs Mel, 17 January 2013 - 06:27 AM.


#25 kirsty38

Posted 17 January 2013 - 06:40 AM

If they have it as a debt you receive a letter with ways to pay it back, just follow instructions and pay it back, easy fixed.




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