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Anyone booked a house on here?

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#1 grace83~

Posted 15 January 2013 - 09:42 AM

We are wanting to book accommodation on the sunshine coast (2 adults 2 children) and I was looking on Stayz and was amazed at how cheap some places are. We could get a 3 bedroom house/apartment for a week for cheaper then a cabin in a caravan park. It would leave plenty of money to hire a car etc.

We couldn't afford to stay in a resort, so this might be a good option. Obviously a resort has facilities like pools etc but we just want a week on the beach.

But im always nervous about booking through places I've never used so can anybody offer advice on Stayz?

Another question, how easy is to hire a car from the airport with 2 car restraints all ready to go? Do I have to pre book these?

#2 EBeditor

Posted 15 January 2013 - 09:46 AM

I just came back from a holiday booked through stayz.

I have always had good experiences booking through them, but it really depends on the individual property and property owners you are dealing with.

(disclaimer: stays is owned by Fairfax, same as EB).

#3 Feraldadathome

Posted 15 January 2013 - 09:48 AM

I've used stayz a couple of times over the last 10 years with no problems, although at times have booked places direct with the managing agents (just google the address of the house and see what REA comes up).

As for restraints, I'd always book ahead. Even when you book they can't always be trusted to get it right....to the extent that we tend to take our own when we can.

#4 Isolabella

Posted 15 January 2013 - 11:02 AM

Like PP we have used stays, but most often ended up going direct with property owners.

Car hire seats, hit and miss (most often miss in my experience). Take your own.

#5 Avogadro

Posted 15 January 2013 - 11:05 AM

I've had no problems booking with Stayz.

#6 QueenElsa

Posted 15 January 2013 - 11:13 AM

Have had no problems with stayz.

Car seats must be pre-booked. You often need to adjust them at the airport.

#7 Ice Queen

Posted 15 January 2013 - 11:28 AM

Stayz is fine but you are generally booking directly with the owner.

Re. Car seats, I always prebook with a hire car company and I have never had any 'misses' nor have I needed to adjust them.  I usually ring the day before and give the ages of my kids to make sure.  If you are a RAA, RACV or equivalent member and you book through Thrifty you get the car seats free.  That is who I use and have never even had a vague drama.  Everything is ready to go when I get there!

#8 Mpjp is feral

Posted 15 January 2013 - 11:32 AM

Stayz is JUST a website that property owners can use to advertise their holiday houses/ lets.

I own a house we rent using Stayz. They are just the method used or advertising. They are like a giant catalouge of individuals advertising their product.

If you are happy booking directly with owners then stayz as the 'medium' is fine!

#9 Ice Queen

Posted 15 January 2013 - 12:42 PM

Just to update to my previous post......I was just over on a well known travel forum and there was a thread about Stayz (someone asking a similar question).  Apparently a small amount of fraud does occur but the general concensous was it was rare BUT you can always phone the owner and speak with them personally to ask questions etc just to make sure it is legit.  Beware of anyone asking for a Western Union transfer for payment.

Also the owners can filter what feedback is listed so most dont list negative feedback so it would probably make sense to do extra google searches on the properties you are looking at to see if they come up on any other travel review websites.  

#10 Therese

Posted 15 January 2013 - 12:44 PM

We have used Stayz quite a few times and have always been really happy with where we have stayed.

#11 libbylu

Posted 15 January 2013 - 12:48 PM

I have used STAYZ maybe 15 times over the last 5 years or so and never had any issues.
I mean, you do get the minor things such as a house saying it has a spa and then finding when you arrive that the spa is broken or something, but I have never had any major issue with fraud or money or deposit not returned or anything like that.
You can usually speak to the owners over the phone and have a chat which can be reassuring.

#12 VioletPurple

Posted 15 January 2013 - 02:02 PM

We used Stayz in October for the first time and we had no problems with them it worked out much cheaper than using the hotel in the area.

I will use it again when we go to Sydney.

#13 SeaPrincess

Posted 15 January 2013 - 04:57 PM

We've had friends stay in a house booked through Stayz and it was so nice, that we booked it for ourselves later on.  Unfortunately we had to cancel, but it was well outside the times and we had no trouble getting our deposit back either.

We've booked cars with car seats from Budget, Hertz and Avis at different times. I wouldn't use Avis again though - the seats weren't in the car and when they came, they were filthy.  Budget's and Hertz's seats were immaculate. Bear in mind that they do not guarantee that they will be properly installed and it is the driver's responsibility to check the installation (although they always have been for us).

#14 antsy

Posted 17 January 2013 - 06:00 AM

I always use stayz, have booked through them about 20 different times now and have never had a problem. I love having a whole house rather than a crappy little hotel room, and usually at the same price too. I definitely recommend it!

#15 Sentient Puddle

Posted 17 January 2013 - 06:19 AM

We have booked through Stayz and on one occasion the house was really dirty and in a poor state of repair. Our feedback certainly didn't appear on their listing.

#16 elmo_mum

Posted 17 January 2013 - 06:27 AM

re car seats
we used a company
bubs on board

the car seat was installed

with hire car companies, even if you order u may not get one...

#17 Just Another Cat

Posted 17 January 2013 - 07:52 AM

Last year I booked through Stayz for a two week christmas holiday. I booked about 10 months in advance. Then, due to unforeseen circumstances, the property was sold 8 weeks before our holiday date. The owner returned all money paid and I found another property at the last minute.
Your experience will be dependant on the owner of the property.
Most of these houses will be the owners own holiday house. Don't expect the same standards as in a hotel.
I don't know why anyone would use a Western Union transfer for anything, there would be no way to protect yourself. If the owner requests anything but a bank deposit, I would be suspicious.

#18 Lifesgood

Posted 17 January 2013 - 08:25 AM

We have used Stayz regularly and have generally had a good experience. However you should be aware that property owners can remove negative reviews on Their properties so you have no real way of knowing if the accommodation will be as it is described. We have recently had this problem.

Read the following and choose your accommodation carefully, make sure you google for any reviews that may be posted on other sites.


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