Jump to content

Centerlink are spying on EB
And I approve!


  • Please log in to reply
88 replies to this topic

#1 Sassy Dingo

Posted 14 January 2013 - 03:42 PM


I posted a question about Dad and Partner pay a week or two ago and one of the responders was a person claiming to be from centerlink:

"Hi there, I work with the Australian Government Department of Human Services in a team that responds to questions about Centrelink payments and services on social media sites like this"

They then answered my question.

I thought that was really progressive of them, especially considering the amount of centerlink questions which come up on this site, and the general dislike of centerlink in general original.gif

Good job centerlink.

My original topic if anyone is curious:

http://www.essentialbaby.com.au/forums/ind...1044403&hl=

#2 protart roflcoptor

Posted 14 January 2013 - 03:55 PM

Really? Are you sure they are genuine?




#3 JustBeige

Posted 14 January 2013 - 03:58 PM

Wow, that is a good thing. As long as the info is correct.  Lol, you dont want it to be like the call centre, where you usually have to ring back to verify that you got the correct information in the first place.

#4 FeralDancesHere

Posted 14 January 2013 - 03:59 PM

QUOTE (ossim roflcopter @ 14/01/2013, 04:55 PM) <{POST_SNAPBACK}>
Really? Are you sure they are genuine?


It wouldn't surprise me. They definitely have a presence on other forums and it would make sense for them to be here since it is a huge forum with a member base that would largely be receiving benefits.

#5 glasnost

Posted 14 January 2013 - 04:00 PM

Not sure if I am cool with this or not?! Sounds a bit creepy OP.

#6 happygurl06

Posted 14 January 2013 - 04:01 PM

Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

#7 ~sydblue~

Posted 14 January 2013 - 04:02 PM

QUOTE (mamasaurus @ 14/01/2013, 05:00 PM) <{POST_SNAPBACK}>
Not sure if I am cool with this or not?! Sounds a bit creepy OP.

Well then you may not want to ever post on EB again. Because a load of posts get used for articles in the paper all the time.

#8 Mrs Dinosaurus

Posted 14 January 2013 - 04:02 PM

*applies for job as EB spy at centrelink*

#9 Mille-Mille

Posted 14 January 2013 - 04:02 PM

Hi Centrelink,

Just wanted to let you know how annoying I think a lot of the applications questions for paid parental leave are.

That is all.

Thanks.


#10 MrsLexiK

Posted 14 January 2013 - 04:03 PM

I've seen them reply to other threads as well.  I do think it is a good idea, I wonder if they spy on the members - I am sure if I had a photo sig and revealing info on here and was doing the dodgy I would be changing my sig lol!

#11 The Old Feral

Posted 14 January 2013 - 04:03 PM

Pretty common these days for big organisations to scour the web for mentions of themselves and respond if they think it would be helpful.

I don't see how it could be construed as creepy?!

#12 LynnyP

Posted 14 January 2013 - 04:04 PM

I am not sure you can spy on a publicly available internet site with open membership?

#13 JJ

Posted 14 January 2013 - 04:04 PM

I've seen them pop up on Yahoo Questions and other sites too... yes, apparently they do have people monitoring social media sites for questions (though I'm surprised they haven't had a presence on EB until now). I guess it's preferable to people being told the wrong thing by internet randoms. original.gif

Edited by JJ, 14 January 2013 - 04:05 PM.


#14 JRA

Posted 14 January 2013 - 04:05 PM

QUOTE (happygurl06 @ 14/01/2013, 04:01 PM) <{POST_SNAPBACK}>
Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

We pretty much do don't we, 90% of managing money are centrelink questions

#15 jmaz86

Posted 14 January 2013 - 04:06 PM

I can see that they would do that, however I would still prefer confirmation from a authenticated source

#16 Mrs Dinosaurus

Posted 14 January 2013 - 04:06 PM

QUOTE (LynnyP @ 14/01/2013, 04:04 PM) <{POST_SNAPBACK}>
I am not sure you can spy on a publicly available internet site with open membership?


tongue.gif

Semantics!! I still want to work anywhere that I can be paid to legitimately be on this site laughing2.gif

#17 Kitteh of Babylon

Posted 14 January 2013 - 04:08 PM

Or, you know, the Centrelink staff member may have a baby or young kids herself and be an EB member off her own bat... wink.gif

#18 PrincessPeach

Posted 14 January 2013 - 04:08 PM

QUOTE (JRA @ 14/01/2013, 04:05 PM) <{POST_SNAPBACK}>
We pretty much do don't we, 90% of managing money are centrelink questions


That & tax questions!

#19 LynnyP

Posted 14 January 2013 - 04:08 PM

That is a very slippery slope Dinosaurus!  There are some things that there isn't enough money to pay me to read!

#20 qak

Posted 14 January 2013 - 04:10 PM

It would be good if they could give you a reference number for their answer!


#21 maeby

Posted 14 January 2013 - 04:10 PM

Dear Centrelink,

That voice recognition thing on your phone system drives me bananas.  Really, if the only options are "yes" or "no" and it still can't understand me, there's probably a fundamental problem somewhere.

Kind regards,

etc

#22 Feral_Pooks

Posted 14 January 2013 - 04:13 PM

Dear Centrelink,

I have called every day for a fortnight but I get the busy signal.

You are overpaying me.

Thnxkbai.

#23 Cat People

Posted 14 January 2013 - 04:14 PM

I find that incredible considering the amount of complaints you hear of telephone waiting times.  Surely their time would be better spent on the phone with genuine customers?  Rather than internet randoms who may or may not be giving factual information?

Edited by Madame Catty, 14 January 2013 - 04:14 PM.


#24 FeralPerthFembo

Posted 14 January 2013 - 04:15 PM

I saw that reply this morning, and honestly I assumed it was someone mucking around. Isnt a waste of resources to have a govt employee scouring internet forums for questions?

I'd much rather have my phone call answered within a reasonable time!!

Edited by JBaby, 14 January 2013 - 04:16 PM.


#25 Megs25

Posted 14 January 2013 - 04:18 PM

Dear Centrelink,

Thanks for ruining my life.

Lots of Love xo




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

'Tired' mum dies of undiagnosed diabetes

New mum Nicky Rigby thought her exhaustion was due to the demands of looking after her baby. But the 26-year-old was seriously ill with diabetes, and died due to her condition not being diagnosed.

20 signs of a great relationship

The secret to a perfect relationship is admitting you are wrong after an argument, five kisses a day and sex twice a week, a new survey suggests.

Video: emotional 60-second Robin Williams tribute

Take a minute to remember some of the greatest films of your childhood ... and have a few tissues close at hand.

The realities of escaping domestic violence

?Why doesn?t she just leave?? is the common question people ask when trying to understand domestic violence. For many, leaving the relationship is far from straightforward.

Home truths: the DIY dos and don'ts

A professional renovator gives advice on which jobs you should do yourself, and which you should outsource.

Parenting lessons I?ve yet to learn

Instead of writing about the stuff I do know since becoming a mum, I thought I'd share some of the things I don't. These are the lessons that motherhood hasn't taught me.

Will I be wrecked 'down there' after birth?

Did you worry about how you would look "down there" after giving birth? This mum-to-be found plenty of women willing to share their knowledge.

The new weekend playgroup for working mums

Playgroups are great for kids and parents alike - but the downside is that they often meet during the week, leaving working mums out of the loop.

Letting your toddler be the boss at bedtime

Sick of spending hours trying to get your toddler to sleep? These experts say giving your child more of a say at bedtime might be the answer.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

Ezra's tragic death not in vain, mum says

Little Ezra was a "Harry Houdini" who loved trying to escape the family home. Now, after his tragic death, his parents are doing what they can to help others.

Consulting 'Dr Google' when you're pregnant

We're all guilty of turning to the internet for a quick answer when we need medical advice, but Dr Google should be approached with caution - especially when you're pregnant.

16 ways to tie a scarf

Scarfs are the perfect winter accessory. Whether you're freezing at soccer training or wanting to add a splash of colour to a monochrome top, the right scarf will sort you out in no time. Just ask Nina Proudman.

Video: When adults act like children

Ever wondered what would happen if adults were allowed to act like children? This dad's hilarious video clip will give you an idea of what life would be like.

The simple way to support other parents

We may be raising children of different ages and sexes, with different personalities, but we, as parents, aren't that different - we all have similar struggles, fears, doubts, responsibilities.

Seeing the big picture when it comes to parenting

Sometimes it feels like hundreds of tiny cracks are spreading across the surface of our lives, creeping slowly into the foundations and threatening to make them crumble. How do we hold it all together?

How to spot a lactaboobiephobia sufferer

Lactation consultant Meg Nagle refused to stay silent when Facebook removed two photos of her breastfeeding. Instead, she coined a term to describe those who don't recognise breastfeeding for the natural and non-sexual act that it is.

Win back some precious time and get FREE coupons

Membership to eBay's Bubs? Corner is free and includes a $10 coupon to spend on nappies each month - a win for multitasking mums!

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win back some precious time and get FREE coupons

Membership to eBay's Bubs? Corner is free and includes a $10 coupon to spend on nappies each month - a win for multitasking mums!

Do you suffer from Precious Firstborn Syndrome?

Testing ?no more tears? shampoo in your own eyes, warming cucumber sticks so they're not cold straight from the fridge, waking a sleeping baby to check they?re still breathing: these are all symptoms of Precious Firstborn Syndrome.

Ezra's tragic death not in vain, mum says

Little Ezra was a "Harry Houdini" who loved trying to escape the family home. Now, after his tragic death, his parents are doing what they can to help others.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

Video: When adults act like children

Ever wondered what would happen if adults were allowed to act like children? This dad's hilarious video clip will give you an idea of what life would be like.

Mums hit hardest as flu cases skyrocket

The number of confirmed cases of influenza in Australia has doubled the number for the same time last year - and women are 25 per cent more likely to get it.

The mum who had four babies in nine months

Feeling exhausted due to the demands of caring for a baby? Imagine the life of this mum, who gave birth to three boys and one girl in just nine months.

Everything baby at Big W

Lowest prices on everything baby, only at Big W. Sale starts August 4 and ends August 20 2014.

Smiggle is painting the town red!

We have 3 Red Smiggle prize packs to give away! Enter by posting a photo of something red to your Instagram.

Mum gives birth at school

He thought he'd get into the high chair for a laugh ... he wasn't laughing by the end of it.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.