Jump to content

Centerlink are spying on EB
And I approve!


  • Please log in to reply
88 replies to this topic

#1 Sassy Dingo

Posted 14 January 2013 - 03:42 PM


I posted a question about Dad and Partner pay a week or two ago and one of the responders was a person claiming to be from centerlink:

"Hi there, I work with the Australian Government Department of Human Services in a team that responds to questions about Centrelink payments and services on social media sites like this"

They then answered my question.

I thought that was really progressive of them, especially considering the amount of centerlink questions which come up on this site, and the general dislike of centerlink in general original.gif

Good job centerlink.

My original topic if anyone is curious:

http://www.essentialbaby.com.au/forums/ind...1044403&hl=

#2 protart roflcoptor

Posted 14 January 2013 - 03:55 PM

Really? Are you sure they are genuine?




#3 JustBeige

Posted 14 January 2013 - 03:58 PM

Wow, that is a good thing. As long as the info is correct.  Lol, you dont want it to be like the call centre, where you usually have to ring back to verify that you got the correct information in the first place.

#4 FeralDancesHere

Posted 14 January 2013 - 03:59 PM

QUOTE (ossim roflcopter @ 14/01/2013, 04:55 PM) <{POST_SNAPBACK}>
Really? Are you sure they are genuine?


It wouldn't surprise me. They definitely have a presence on other forums and it would make sense for them to be here since it is a huge forum with a member base that would largely be receiving benefits.

#5 glasnost

Posted 14 January 2013 - 04:00 PM

Not sure if I am cool with this or not?! Sounds a bit creepy OP.

#6 happygurl06

Posted 14 January 2013 - 04:01 PM

Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

#7 ~sydblue~

Posted 14 January 2013 - 04:02 PM

QUOTE (mamasaurus @ 14/01/2013, 05:00 PM) <{POST_SNAPBACK}>
Not sure if I am cool with this or not?! Sounds a bit creepy OP.

Well then you may not want to ever post on EB again. Because a load of posts get used for articles in the paper all the time.

#8 Mrs Dinosaurus

Posted 14 January 2013 - 04:02 PM

*applies for job as EB spy at centrelink*

#9 Mille-Mille

Posted 14 January 2013 - 04:02 PM

Hi Centrelink,

Just wanted to let you know how annoying I think a lot of the applications questions for paid parental leave are.

That is all.

Thanks.


#10 MrsLexiK

Posted 14 January 2013 - 04:03 PM

I've seen them reply to other threads as well.  I do think it is a good idea, I wonder if they spy on the members - I am sure if I had a photo sig and revealing info on here and was doing the dodgy I would be changing my sig lol!

#11 The Old Feral

Posted 14 January 2013 - 04:03 PM

Pretty common these days for big organisations to scour the web for mentions of themselves and respond if they think it would be helpful.

I don't see how it could be construed as creepy?!

#12 LynnyP

Posted 14 January 2013 - 04:04 PM

I am not sure you can spy on a publicly available internet site with open membership?

#13 JJ

Posted 14 January 2013 - 04:04 PM

I've seen them pop up on Yahoo Questions and other sites too... yes, apparently they do have people monitoring social media sites for questions (though I'm surprised they haven't had a presence on EB until now). I guess it's preferable to people being told the wrong thing by internet randoms. original.gif

Edited by JJ, 14 January 2013 - 04:05 PM.


#14 JRA

Posted 14 January 2013 - 04:05 PM

QUOTE (happygurl06 @ 14/01/2013, 04:01 PM) <{POST_SNAPBACK}>
Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

We pretty much do don't we, 90% of managing money are centrelink questions

#15 jmaz86

Posted 14 January 2013 - 04:06 PM

I can see that they would do that, however I would still prefer confirmation from a authenticated source

#16 Mrs Dinosaurus

Posted 14 January 2013 - 04:06 PM

QUOTE (LynnyP @ 14/01/2013, 04:04 PM) <{POST_SNAPBACK}>
I am not sure you can spy on a publicly available internet site with open membership?


tongue.gif

Semantics!! I still want to work anywhere that I can be paid to legitimately be on this site laughing2.gif

#17 Kitteh of Babylon

Posted 14 January 2013 - 04:08 PM

Or, you know, the Centrelink staff member may have a baby or young kids herself and be an EB member off her own bat... wink.gif

#18 PrincessPeach

Posted 14 January 2013 - 04:08 PM

QUOTE (JRA @ 14/01/2013, 04:05 PM) <{POST_SNAPBACK}>
We pretty much do don't we, 90% of managing money are centrelink questions


That & tax questions!

#19 LynnyP

Posted 14 January 2013 - 04:08 PM

That is a very slippery slope Dinosaurus!  There are some things that there isn't enough money to pay me to read!

#20 qak

Posted 14 January 2013 - 04:10 PM

It would be good if they could give you a reference number for their answer!


#21 maeby

Posted 14 January 2013 - 04:10 PM

Dear Centrelink,

That voice recognition thing on your phone system drives me bananas.  Really, if the only options are "yes" or "no" and it still can't understand me, there's probably a fundamental problem somewhere.

Kind regards,

etc

#22 Feral_Pooks

Posted 14 January 2013 - 04:13 PM

Dear Centrelink,

I have called every day for a fortnight but I get the busy signal.

You are overpaying me.

Thnxkbai.

#23 Cat People

Posted 14 January 2013 - 04:14 PM

I find that incredible considering the amount of complaints you hear of telephone waiting times.  Surely their time would be better spent on the phone with genuine customers?  Rather than internet randoms who may or may not be giving factual information?

Edited by Madame Catty, 14 January 2013 - 04:14 PM.


#24 FeralPerthFembo

Posted 14 January 2013 - 04:15 PM

I saw that reply this morning, and honestly I assumed it was someone mucking around. Isnt a waste of resources to have a govt employee scouring internet forums for questions?

I'd much rather have my phone call answered within a reasonable time!!

Edited by JBaby, 14 January 2013 - 04:16 PM.


#25 Megs25

Posted 14 January 2013 - 04:18 PM

Dear Centrelink,

Thanks for ruining my life.

Lots of Love xo




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Special offer: The Baby & Toddler Show 2014

At The Baby & Toddler Show, you?ll find everything you need to get ready for your new arrival and guide you through the early weeks and years of parenting.

10 things they don?t tell you about being pregnant

As I slowly waddle my ever-changing pregnant body towards the finishing line of my due date, it?s becoming increasingly clear there are a lot of things they just don?t tell you about pregnancy.

Overcoming a fear of the dark

A toddler's fear of the dark is very normal, but there are ways parents can help children through this stage in their development.

Kids, TV and movies: how young is too young?

It seems you don't have to throw the TV and iPad out the window - it all boils down to moderation, supervision and interaction.

Video: Baby's first birthday is a special day for mum, too

?A baby?s first birthday is also mum?s first birthday.?

The day Supernanny came to tea

Prince William's favourite celebrity child trainer Jo Frost puts Bryony Gordon and her toddler through their paces.

Tales from the homefront

When you're at work you sort of assume that your house is basically just sitting there quietly doing nothing until you return. However, since spending my days at home, I've learned this couldn't be further from the truth.

The words I hated hearing as new mum

It was less than a week after my son was born that I first heard it - from my mother.

To the pharmacist who sold me baby formula

On the rare occasion I catch sight of you at school, or around town, I think back to our earliest exchange. I?m sure you have no recollection of it at all.

Babies may benefit from autism therapy

Children showing signs of autism don't usually receive early intervention until well into toddlerhood or later, but a new study suggests infants with symptoms of the developmental disorder might benefit from therapy from as early as six months.

Knatalye and Adeline born with an everlasting bond

Knatalye Hope and Adeline Faith are a lot like any other identical twin girls, but there is one dramatic difference: they're joined at the chest and shares several internal organs.

The question this dad wishes he'd asked his wife

I should have seen that my wife wasn't the same person I'd fallen in love with, but we were both too focused on simply trying to get by.

Why we should talk about the deaths of the Hunt children

The deaths are too horrible even to think about. Yet we owe it to the children - Fletcher, Mia and Phoebe Hunt - to think long and hard about it all.

Baby dies of meningococcal weeks after vaccine application denied

A six-month-old girl has died from meningococcal disease just weeks after an application for government funding of a vaccine for the most deadly strain of the virus was rejected.

Finding the right balance when playing with your kids

Being too involved in our children?s play and not allowing our kids enough free time for unstructured activities can mean our kids miss out on the value that play offers.

Creative DIY light shades

The Pop Light light shade comes in a flat pack already made - it's up to you to design it as you'd like.

The battle of iParenting versus imagination

Have we forgotten how to be imaginative, resourceful parents?

Why movement is so important for your baby's growth

Letting your child move as much as possible in the early years ? using all senses, engaging in the real world, preferably outside ? will help them grow up healthier, smarter, calmer and stronger.

Video: Toddler not keen on clean-shaven dad

This little girl thought she was taking part in a standard game of peek-a-boo, but her dad had a surprise for her.

When will I feel like myself again?

At some point I became 'me' again, but not the same me that I was ... and that?s not a bad thing.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Special offer: The Baby & Toddler Show 2014

At The Baby & Toddler Show, you?ll find everything you need to get ready for your new arrival and guide you through the early weeks and years of parenting.

Win a House of Magic prize pack

To celebrate the release of the new movie House of Magic, we have 10 double passes and magic sets to give away just in time for these school holidays. Enter Now for a chance to win!

Losing yourself to motherhood

While watching your baby grow into a unique little person is exciting and wondrous, the intensity of meeting everyone else?s needs can ever so sneakily overtake your own needs for self-care.

Tearing during delivery: the facts

Almost all women will experience bruising, grazing or tearing after a vaginal birth. Depending on the degree of tearing, there are various treatments available.

6 tips for a day out with a baby and toddler

Outings can be lots of fun with the kids, but there are inevitable challenges. Here's some information about days out to help you be a little more prepared.

Why I invited a dozen people to watch my son's birth

I sent invitations on burgundy scrapbooking paper stamped with a field of poppies, and told each person why I wanted him or her there. I warned that there would be nudity.

Getting labour started: tips for a natural induction

When your baby?s due date comes and goes without so much as a pop - let alone a bang - it can be disheartening. Mums and a doula share their stories of natural inductions.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

That's my boy: a dad's diary of the first 4 months

Unbearable anxiety, unspeakable joy, constant exhaustion and bouts of frustration ... The many shocks of first-time fatherhood resound in a dad's diary of his son's early months.

One of the most important things a new mum can do

Finances may not be as cute as a newborn, but with many women?s working arrangements changing post-baby, monetary matters need attention too.

Couple's bucket list for unborn baby

Jenna and Dan Haley know their baby's time will be limited, so they're packing in a lifetime of memories before he's even born.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

 

Reader offer

2 FOR 1 TICKET OFFER

For Shopping, For Advice, For Baby & You. Enjoy a special day out with fabulous shopping from over 200 brands, leading parenting experts offering advice on a range of topics, and amazing children?s entertainment

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.