Jump to content

Centerlink are spying on EB
And I approve!


  • Please log in to reply
88 replies to this topic

#1 Sassy Dingo

Posted 14 January 2013 - 03:42 PM


I posted a question about Dad and Partner pay a week or two ago and one of the responders was a person claiming to be from centerlink:

"Hi there, I work with the Australian Government Department of Human Services in a team that responds to questions about Centrelink payments and services on social media sites like this"

They then answered my question.

I thought that was really progressive of them, especially considering the amount of centerlink questions which come up on this site, and the general dislike of centerlink in general original.gif

Good job centerlink.

My original topic if anyone is curious:

http://www.essentialbaby.com.au/forums/ind...1044403&hl=

#2 protart roflcoptor

Posted 14 January 2013 - 03:55 PM

Really? Are you sure they are genuine?




#3 JustBeige

Posted 14 January 2013 - 03:58 PM

Wow, that is a good thing. As long as the info is correct.  Lol, you dont want it to be like the call centre, where you usually have to ring back to verify that you got the correct information in the first place.

#4 FeralDancesHere

Posted 14 January 2013 - 03:59 PM

QUOTE (ossim roflcopter @ 14/01/2013, 04:55 PM) <{POST_SNAPBACK}>
Really? Are you sure they are genuine?


It wouldn't surprise me. They definitely have a presence on other forums and it would make sense for them to be here since it is a huge forum with a member base that would largely be receiving benefits.

#5 glasnost

Posted 14 January 2013 - 04:00 PM

Not sure if I am cool with this or not?! Sounds a bit creepy OP.

#6 happygurl06

Posted 14 January 2013 - 04:01 PM

Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

#7 ~sydblue~

Posted 14 January 2013 - 04:02 PM

QUOTE (mamasaurus @ 14/01/2013, 05:00 PM) <{POST_SNAPBACK}>
Not sure if I am cool with this or not?! Sounds a bit creepy OP.

Well then you may not want to ever post on EB again. Because a load of posts get used for articles in the paper all the time.

#8 Feral Dinosaurus

Posted 14 January 2013 - 04:02 PM

*applies for job as EB spy at centrelink*

#9 Mille-Mille

Posted 14 January 2013 - 04:02 PM

Hi Centrelink,

Just wanted to let you know how annoying I think a lot of the applications questions for paid parental leave are.

That is all.

Thanks.


#10 MrsLexiK

Posted 14 January 2013 - 04:03 PM

I've seen them reply to other threads as well.  I do think it is a good idea, I wonder if they spy on the members - I am sure if I had a photo sig and revealing info on here and was doing the dodgy I would be changing my sig lol!

#11 The Old Feral

Posted 14 January 2013 - 04:03 PM

Pretty common these days for big organisations to scour the web for mentions of themselves and respond if they think it would be helpful.

I don't see how it could be construed as creepy?!

#12 LynnyP

Posted 14 January 2013 - 04:04 PM

I am not sure you can spy on a publicly available internet site with open membership?

#13 JJ

Posted 14 January 2013 - 04:04 PM

I've seen them pop up on Yahoo Questions and other sites too... yes, apparently they do have people monitoring social media sites for questions (though I'm surprised they haven't had a presence on EB until now). I guess it's preferable to people being told the wrong thing by internet randoms. original.gif

Edited by JJ, 14 January 2013 - 04:05 PM.


#14 JRA

Posted 14 January 2013 - 04:05 PM

QUOTE (happygurl06 @ 14/01/2013, 04:01 PM) <{POST_SNAPBACK}>
Maybe we should have a new sub forum "questions for Centerlink", easier than sitting on the phone half the day!

We pretty much do don't we, 90% of managing money are centrelink questions

#15 jmaz86

Posted 14 January 2013 - 04:06 PM

I can see that they would do that, however I would still prefer confirmation from a authenticated source

#16 Feral Dinosaurus

Posted 14 January 2013 - 04:06 PM

QUOTE (LynnyP @ 14/01/2013, 04:04 PM) <{POST_SNAPBACK}>
I am not sure you can spy on a publicly available internet site with open membership?


tongue.gif

Semantics!! I still want to work anywhere that I can be paid to legitimately be on this site laughing2.gif

#17 Kitteh of Babylon

Posted 14 January 2013 - 04:08 PM

Or, you know, the Centrelink staff member may have a baby or young kids herself and be an EB member off her own bat... wink.gif

#18 PrincessPeach

Posted 14 January 2013 - 04:08 PM

QUOTE (JRA @ 14/01/2013, 04:05 PM) <{POST_SNAPBACK}>
We pretty much do don't we, 90% of managing money are centrelink questions


That & tax questions!

#19 LynnyP

Posted 14 January 2013 - 04:08 PM

That is a very slippery slope Dinosaurus!  There are some things that there isn't enough money to pay me to read!

#20 qak

Posted 14 January 2013 - 04:10 PM

It would be good if they could give you a reference number for their answer!


#21 maeby

Posted 14 January 2013 - 04:10 PM

Dear Centrelink,

That voice recognition thing on your phone system drives me bananas.  Really, if the only options are "yes" or "no" and it still can't understand me, there's probably a fundamental problem somewhere.

Kind regards,

etc

#22 Feral_Pooks

Posted 14 January 2013 - 04:13 PM

Dear Centrelink,

I have called every day for a fortnight but I get the busy signal.

You are overpaying me.

Thnxkbai.

#23 Cat People

Posted 14 January 2013 - 04:14 PM

I find that incredible considering the amount of complaints you hear of telephone waiting times.  Surely their time would be better spent on the phone with genuine customers?  Rather than internet randoms who may or may not be giving factual information?

Edited by Madame Catty, 14 January 2013 - 04:14 PM.


#24 FeralPerthFembo

Posted 14 January 2013 - 04:15 PM

I saw that reply this morning, and honestly I assumed it was someone mucking around. Isnt a waste of resources to have a govt employee scouring internet forums for questions?

I'd much rather have my phone call answered within a reasonable time!!

Edited by JBaby, 14 January 2013 - 04:16 PM.


#25 Megs25

Posted 14 January 2013 - 04:18 PM

Dear Centrelink,

Thanks for ruining my life.

Lots of Love xo




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Share the little things that make you smile

We're giving away a Mountain Buggy nano, the ultimate travel stroller - and here are some of the great entries so far.

Toddler pleads for return of "stolen" nose

A two-year-old's reaction to a game of "got your nose" shows it doesn't take much to make a toddler cry.

The 15 photos new parents share (and five they don't)

From the first scan photo to the baby covered in cake at their first birthday party, there are 15 photos most parents seem to share - and some they don't.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

Breastfeeding friendly café goes viral

A photo of a breastfeeding-friendly sign in a cafe has been posted to Facebook and shared by hundreds of mums around the world.

First look at the Bugaboo Bee3

The newest Bugaboo Bee ? the Bee3 ? offers a variety of improved features, including a much asked-for bassinet and a rainbow of colour combinations.

Childcare costs, not paid leave, the real issue for parents

Given the choice between maintaining their wage for six months to have a child, or having a reduced rate of pay for a time but a better deal on childcare when returning to work, there are no odds on what most working parents would choose.

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

We lost three babies in two years

Our first pregnancy ended the way we all expected it to - with a healthy, happy baby in our arms. What a true blessing he was, for we were not to know the heartache we were about endure.

Family turned back from doomed flight MH17

'There must have been someone watching over us and saying, 'You must not get on that flight,' says mother who narrowly avoided boarding the Malaysian Airlines flight which exploded in mid-air over the Ukraine last night.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Adorable Skeanie loafers for kids

Your little toddler or preschooler can now get their nautical on with a new range of classic loafers by Australian show brand Skeanie.

My baby is hypermobile

For months, I have been telling myself not to worry that Jasmin isn't crawling or walking. This week I heard the term hypermobile for the first time.

When you don?t bond with your baby

They say that there is no bond greater than the bond between a mother and her child. But for some women, the mother-baby bond takes more time and effort to develop.

Yumi Stynes: Having a baby after a 10-year break

After a long break, Yumi Stynes gets a reminder of the pain - and the pleasure - of giving birth.

Grieving father asks for help to Photoshop his daughter's image

When Nathan Steffel's daughter Sophia died from a liver condition at just 6 weeks old, he reached out for someone to create a beautiful image of his little girl.

Raising kids in a 'low media' home

Can you imagine a life without TV or computers? Some parents are opting for a low-tech, screen-free life for their kids.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

Be careful what you say, your baby is listening

The importance of speaking to your baby even if they are not old enough to answer back has been highlighted by new research.

The beautiful moment a baby was born at the side of a road

It's not where she expected to give birth, but mum Corrine Cinatl is delighted that her daughter's roadside arrival was captured in a series of beautiful photos.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

The Nappy Collective starts new drive

It's that time of year when the dedicated volunteers at The Nappy Collective do their bit to help out mums and children in need - and they need your help.

Baby shower cake wrecks

From misshapen cake babies to questionable text, from odd colour choices to internal organ recreation, these are the baby shower cakes that taste forgot.

Photographer captures the beauty of adoption

The love of a family is usually tough to capture on camera. This is an exception.

Pregnancy progression photo ideas

Want to record your pregnancy as your belly grows? Here are some creative, fun ideas for photo shoots along the way.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Tin can craft and DIY ideas

Got a few old formula, Milo or coffee cans around the house? Use these fantastic upcycling ideas to create items for around the house and yard.

Dads meet their newborn for the first time

Emotional photos of two fathers meeting their newborn son have resonated with viewers worldwide, attracting thousands of Facebook likes and shares.

Skin safety isn't just a summer worry

Lax about the slip slop slap with your kids as weather turns cooler? Here's a reminder as to why we have to remain vigilant for our children?s future health.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

Creative sleeping baby photoshoots

See how some parents and photographers have captured sleeping babies in unusual positions and using different props.

DIY kitchen and food hacks

DIY your way to a better kitchen and make cooking easier with our clever hacks. (Some content reproduced with permission from mashable.com.)

Winter warmers for babies and toddlers

Your baby or toddler will be nice and snug in these beautiful and fun winter pieces. Most are hand-made or knitted, and they're all designed to keep your little one toastie - and adorable!

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.