Jump to content

Does it matter if...


  • Please log in to reply
17 replies to this topic

#1 epl0822

Posted 08 January 2013 - 12:05 PM

Do you get your car serviced at a general auto service centre or go to the one that specifically does your brand of cars? I've been getting my Mazda serviced at Mazda but they charge more and I'm wondering if it is worth the extra money? Or can I go to any general auto centre?

#2 Mrs Mc

Posted 08 January 2013 - 12:07 PM

It may void any warranty you have, but thats it i beleive.  Make sure you go to a place that you trust.

#3 JuliaD

Posted 08 January 2013 - 12:08 PM

My DH services my car - but it's not under warranty and its 12 years old.

If your car is under warranty I would check the conditions of the warranty. You may have to get it serviced at the dealership. If not, I would actually prefer to use a general auto service centre - they are generally better mechanics, in my experience!

#4 Therese

Posted 08 January 2013 - 12:11 PM

It depends on what your warranty says. If it's out of warranty I don't think it makes a difference.

#5 HRH Countrymel

Posted 08 January 2013 - 12:16 PM

Is it still under it's new car warranty?  I'd check to see if changing mechanics voids that - usually doesn't - but if the dealer has their own warranty it can.

Otherwise - of course - go elsewhere!

I have a relationship with my mechanics - one of our vehicles goes to an 'expert' in the marque (elderly VW) because he is an expert and enjoys working on them, most mechanics hate them - air cooled, cramped, etc.

Our other vehicles go to my regular mechanic - his Dad used to be my mechanic but now the son has taken over, I think a good relationship with an individual is more important than a brand name on a glossy sign.  

I went and asked their opinion before I bought my new (second hand) car - they gave me a list of ones I was 'allowed' to buy and told me to bring any I test drove in for them to look over before I purchased.
In the end we got one from 2 hours drive away so I didn't - but I took it in to show them as soon as I got it, they looked it over and reassured me I had got a good deal and a great car.  (all for no charge obviously)

#6 PrincessPeach

Posted 08 January 2013 - 12:16 PM

If your car is within it's new car warrenty period, then I'd go back to the dealer - no matter what. If you need something done under warrenty, they can easily pip you for not using one of their service centres.

After warrenty, I'd only go back to the delaers for the major service (for most cars this is the 5 year/ 100,000km service), simply because of the work that has to be done.

Though if you are in North Brisbane I can give you the name of a Mazda mechanic who has his own shop & is reasonably priced.

#7 Apageintime

Posted 08 January 2013 - 12:28 PM

I used to go elsewhere, but I've found Mazda in my local area really good. It won't void your warrenty if the mechanic you use is a a qualified mechanic.

The other local mechanics always used to sneak in 'extras' (like wiper blades) that I didn't want, Mazda never do that, they always call even for the most minor things. I also found I got better trade in if the cars have been serviced there.

#8 Guest_AllegraM_*

Posted 08 January 2013 - 12:38 PM

I recently purchased a new Mazda and the saleswoman specifically said she was legally obliged to tell me I did not have to use the local Mazda service centre in order to keep my warranty. I have found them really good though, but I will return to my old mechanic after tye 12 month service.

#9 Kalota

Posted 08 January 2013 - 01:16 PM

It is definitely cheaper to go to an independent mechanic, however, I've always gone to the dealership that makes my model car. This is due to the fact that they are likely to be specifically knowledgable in THAT model car, know of any common problems, and have the parts readily available. Also, some things can ONLY be done at a dealership, such as setting a car's computer or programming a computer/central locking remote, etc. Plus, because they are large companies/dealerships, I find they are more accountable. When we had a problem with a big dealership a few months ago, we contacted "higher forces" of the company and got somewhere with our complaint. You wouldn't be able to do this as easily with a small, independent mechanic.

However, be wary that different dealerships are also run by different people and can have different standards. DF and I bought our Subaru from a country Subaru dealership and they were awful - attempted to rip us off when we bought it, lied to us, didn't know ANYTHING about the car (to the point where we took them to VCAT and won). So we have ended up getting the car serviced at another Subaru dealership closer to town that are fantastic - fantastic service, know the car well, always have the parts readily available, and the car is running like a dream.

Edited by Kalota, 08 January 2013 - 01:17 PM.


#10 casime

Posted 08 January 2013 - 02:16 PM

I'm pretty sure I read that your car warranty can not be legally voided if you use another mechanic.  It would be restriction of trade.

I used to go to Holden religiously with my car, until it broke down and I had to take it to a another mechanic.  Turns out that something they were doing (using the wrong oil) ended up costing me $7500 in repairs.  (It's undergoing legal action now).   The dealer is not the be all and end all of car servicing.  All they really care about is getting you to buy your next car.

#11 mumofsky

Posted 08 January 2013 - 02:23 PM

I believe that is third line forcing and your warranty is safe.

#12 Holidayromp

Posted 08 January 2013 - 02:31 PM

We were under warranty too.  We forked out hundreds for expensive servicing and got mucked around with, repairs and servicing that was not done properly.  It is a have and the biggest waste of money around.  We went to a repairer that actually specialises in the car that picked up on faults that wasn't picked up in the servicing and has looked after us very well.
We were done big time.  Go somewhere else chances are they will look after you better for less.

#13 Feral Grey Mare

Posted 08 January 2013 - 02:36 PM

Local mechanic. He is the third generation of his family to run the business and is a great mechanic.He is also gorgeous but that has nothing to do with my going there...........

#14 cheekymonkeysmum

Posted 08 January 2013 - 02:42 PM

Dp and our mechanic mates do ours ,hardly costs anything and we don't have to take the car anywhere (they do it on our driveway).

We have 10+ yr old cars.

Edited by cheekymonkeysmum, 08 January 2013 - 02:43 PM.


#15 lamarque

Posted 09 January 2013 - 09:44 AM

QUOTE (AllegraM @ 08/01/2013, 12:38 PM) <{POST_SNAPBACK}>
I recently purchased a new Mazda and the saleswoman specifically said she was legally obliged to tell me I did not have to use the local Mazda service centre in order to keep my warranty.

Yes, that's true, you can go anywhere.

We have a Mazda and we use our local Kmart Auto Centre as I can drop it off and walk home.  They always ensure my car is ready for school pick up too.

#16 Bluenomi

Posted 09 January 2013 - 10:01 AM

The resale will be better if it's been dealer serviced. I just traded my old mazda back to the dealer and since they have serviced it, they knew it's history and I got more for it.

But if you are going to keep it for a long time and you don't have a loan on it take it where you like. we tend to do dealer services until the warrenty is expired and the loan is paid off.

lamarque, I hope your Kmart service centre is better than mine. I ended up with a huge repair bill after they stuffed my car on a standard minor service.

#17 The Old Feral

Posted 09 January 2013 - 10:05 AM

DH has decades of experience in this field, as a mechanic, a manager of an Ultratune shop, more recently Service Manager for big auto manufacturers and dealerships.

We use dealerships for all major services on my newish car. The important distinction is that it dealer is owned by the manufacturer rather than being an independent franchise... so there is a lot invested in quality, equipment and training.  Dealer servicing helps maintain resale value too.

I would be happy with a known and trusted or highly recommended local mechanic doing minor servicing or working on an older (5+) car.

Wouldn't touch Kmart, Midas, Ultratune etc with a barge pole, based on DHs assessment of their standards.

#18 Etcetera

Posted 09 January 2013 - 03:25 PM

We use a local mechanic who happens to be our neighbour. He used to work for RACQ and Toyota (we have a Toyota).




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

Mum shares hilarious story about attempting shower sex

As most parents know, finding time for sex post-kids is one of life's not-so-little challenges.

16 things you'll learn on the preschool party circuit

Kids birthday parties sound fun in the abstract but the reality is they often end up an introverts worst nightmare – forced social interaction in the name of good parenting.

The 92-year-old who's a great-great-great-grandmother

A 92-year-old Canadian woman has become a great-great-great grandmother this week after the family welcomed a baby boy.

The Pramrolla mimics a walk in the park to help your baby get to sleep

Simply put the pram brake on, set the wheels on top of the Pramrolla, plug it in and off they go ... or so they think.

Beyonce shares surreal pregnancy photo shoot

Pop superstar Beyonce on Thursday released a slew of photos of herself posing pregnant and nude.

Airport staff order mum to squeeze her breasts to prove she's lactating

A Singaporean mum of two has spoken about her humiliation at the hands of German airport security guards who ordered her to prove she could breastfeed.

How to keep your baby or toddler safe at home

Child-proofing tips that will ensure your home remains a safe haven for curious toddlers and babies on the move.

Told to get rid of their dogs, this expectant couple took the sweetest photos instead

When the couple conceived their first human child they came under enormous pressure to give up their dogs.

Bereaved parents take baby home for 'family time' after death, thanks to cuddle cot

A bereaved mother has spoken about her decision to take her daughter's body home to spend time as a family before her funeral.

'Get off your phone!': the daycare note that's got people talking

A note posted by a US daycare facility has urged parents to get off their phone when collecting their children:

Babysitter's creative 'hands-free' baby carrier hack

We've all been there – you need to hold the baby, but you also need to eat.

Will these be the most on-trend baby names of 2017?

Nameberry has crunched the numbers, predicting which monikers will see a rise in 2017.

Firefighter adopts the baby he helped deliver

Five years ago firefighter Marc Hadden took an emergency call that changed his life.

Mum shares graphic image to highlight importance of rear-facing car seats for kids

A British safety blogger has shared a graphic photo of the damage a seatbelt can do in a car accident in a bid to persuade more parents to use rear-facing car seats for as long as possible with their kids.

Pharrell Williams and his wife welcome triplets

Now that's a good way to start the new year.

Turn yourself into a child's climbing gym with this wearable vest

It's such a neat idea for those living in high density apartment blocks where children may struggle to get enough physical activity.

Bugaboo unveils its new Bugaboo Bee5

The lightweight and compact Bugaboo Bee has been on the scene for a decade now.

The first few weeks of pregnancy: surreal, scary, exciting

It is okay to be worried, nervous, anxious, in love and happy all at the same time.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

From our network

Essential Baby & Toddler Show, presented by Blackmores

3-5 March 2017, Brisbane Convention & Exhibition Centre. Get your FREE ticket now. Save $20.

Your child's fine motor skills: what you should know

There is less of a focus on fine motor skills, but they're just as important as others. (SPONSORED)

5 ways music helps your toddler's development

There are at least five other compelling reasons to get musical around your toddler. (SPONSORED)

 

Free ticket offer

Essential Baby & Toddler Show, presented by Blackmores

3-5 March 2017, Brisbane Convention & Exhibition Centre. Get your FREE ticket now. Save $20.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.