Jump to content

Does it matter if...

  • Please log in to reply
17 replies to this topic

#1 epl0822

Posted 08 January 2013 - 12:05 PM

Do you get your car serviced at a general auto service centre or go to the one that specifically does your brand of cars? I've been getting my Mazda serviced at Mazda but they charge more and I'm wondering if it is worth the extra money? Or can I go to any general auto centre?

#2 Mrs Mc

Posted 08 January 2013 - 12:07 PM

It may void any warranty you have, but thats it i beleive.  Make sure you go to a place that you trust.

#3 JuliaD

Posted 08 January 2013 - 12:08 PM

My DH services my car - but it's not under warranty and its 12 years old.

If your car is under warranty I would check the conditions of the warranty. You may have to get it serviced at the dealership. If not, I would actually prefer to use a general auto service centre - they are generally better mechanics, in my experience!

#4 Therese

Posted 08 January 2013 - 12:11 PM

It depends on what your warranty says. If it's out of warranty I don't think it makes a difference.

#5 HRH Countrymel

Posted 08 January 2013 - 12:16 PM

Is it still under it's new car warranty?  I'd check to see if changing mechanics voids that - usually doesn't - but if the dealer has their own warranty it can.

Otherwise - of course - go elsewhere!

I have a relationship with my mechanics - one of our vehicles goes to an 'expert' in the marque (elderly VW) because he is an expert and enjoys working on them, most mechanics hate them - air cooled, cramped, etc.

Our other vehicles go to my regular mechanic - his Dad used to be my mechanic but now the son has taken over, I think a good relationship with an individual is more important than a brand name on a glossy sign.  

I went and asked their opinion before I bought my new (second hand) car - they gave me a list of ones I was 'allowed' to buy and told me to bring any I test drove in for them to look over before I purchased.
In the end we got one from 2 hours drive away so I didn't - but I took it in to show them as soon as I got it, they looked it over and reassured me I had got a good deal and a great car.  (all for no charge obviously)

#6 PrincessPeach

Posted 08 January 2013 - 12:16 PM

If your car is within it's new car warrenty period, then I'd go back to the dealer - no matter what. If you need something done under warrenty, they can easily pip you for not using one of their service centres.

After warrenty, I'd only go back to the delaers for the major service (for most cars this is the 5 year/ 100,000km service), simply because of the work that has to be done.

Though if you are in North Brisbane I can give you the name of a Mazda mechanic who has his own shop & is reasonably priced.

#7 Apageintime

Posted 08 January 2013 - 12:28 PM

I used to go elsewhere, but I've found Mazda in my local area really good. It won't void your warrenty if the mechanic you use is a a qualified mechanic.

The other local mechanics always used to sneak in 'extras' (like wiper blades) that I didn't want, Mazda never do that, they always call even for the most minor things. I also found I got better trade in if the cars have been serviced there.

#8 Guest_AllegraM_*

Posted 08 January 2013 - 12:38 PM

I recently purchased a new Mazda and the saleswoman specifically said she was legally obliged to tell me I did not have to use the local Mazda service centre in order to keep my warranty. I have found them really good though, but I will return to my old mechanic after tye 12 month service.

#9 Kalota

Posted 08 January 2013 - 01:16 PM

It is definitely cheaper to go to an independent mechanic, however, I've always gone to the dealership that makes my model car. This is due to the fact that they are likely to be specifically knowledgable in THAT model car, know of any common problems, and have the parts readily available. Also, some things can ONLY be done at a dealership, such as setting a car's computer or programming a computer/central locking remote, etc. Plus, because they are large companies/dealerships, I find they are more accountable. When we had a problem with a big dealership a few months ago, we contacted "higher forces" of the company and got somewhere with our complaint. You wouldn't be able to do this as easily with a small, independent mechanic.

However, be wary that different dealerships are also run by different people and can have different standards. DF and I bought our Subaru from a country Subaru dealership and they were awful - attempted to rip us off when we bought it, lied to us, didn't know ANYTHING about the car (to the point where we took them to VCAT and won). So we have ended up getting the car serviced at another Subaru dealership closer to town that are fantastic - fantastic service, know the car well, always have the parts readily available, and the car is running like a dream.

Edited by Kalota, 08 January 2013 - 01:17 PM.

#10 casime

Posted 08 January 2013 - 02:16 PM

I'm pretty sure I read that your car warranty can not be legally voided if you use another mechanic.  It would be restriction of trade.

I used to go to Holden religiously with my car, until it broke down and I had to take it to a another mechanic.  Turns out that something they were doing (using the wrong oil) ended up costing me $7500 in repairs.  (It's undergoing legal action now).   The dealer is not the be all and end all of car servicing.  All they really care about is getting you to buy your next car.

#11 mumofsky

Posted 08 January 2013 - 02:23 PM

I believe that is third line forcing and your warranty is safe.

#12 Holidayromp

Posted 08 January 2013 - 02:31 PM

We were under warranty too.  We forked out hundreds for expensive servicing and got mucked around with, repairs and servicing that was not done properly.  It is a have and the biggest waste of money around.  We went to a repairer that actually specialises in the car that picked up on faults that wasn't picked up in the servicing and has looked after us very well.
We were done big time.  Go somewhere else chances are they will look after you better for less.

#13 Feral Grey Mare

Posted 08 January 2013 - 02:36 PM

Local mechanic. He is the third generation of his family to run the business and is a great mechanic.He is also gorgeous but that has nothing to do with my going there...........

#14 cheekymonkeysmum

Posted 08 January 2013 - 02:42 PM

Dp and our mechanic mates do ours ,hardly costs anything and we don't have to take the car anywhere (they do it on our driveway).

We have 10+ yr old cars.

Edited by cheekymonkeysmum, 08 January 2013 - 02:43 PM.

#15 lamarque

Posted 09 January 2013 - 09:44 AM

QUOTE (AllegraM @ 08/01/2013, 12:38 PM) <{POST_SNAPBACK}>
I recently purchased a new Mazda and the saleswoman specifically said she was legally obliged to tell me I did not have to use the local Mazda service centre in order to keep my warranty.

Yes, that's true, you can go anywhere.

We have a Mazda and we use our local Kmart Auto Centre as I can drop it off and walk home.  They always ensure my car is ready for school pick up too.

#16 Bluenomi

Posted 09 January 2013 - 10:01 AM

The resale will be better if it's been dealer serviced. I just traded my old mazda back to the dealer and since they have serviced it, they knew it's history and I got more for it.

But if you are going to keep it for a long time and you don't have a loan on it take it where you like. we tend to do dealer services until the warrenty is expired and the loan is paid off.

lamarque, I hope your Kmart service centre is better than mine. I ended up with a huge repair bill after they stuffed my car on a standard minor service.

#17 The Old Feral

Posted 09 January 2013 - 10:05 AM

DH has decades of experience in this field, as a mechanic, a manager of an Ultratune shop, more recently Service Manager for big auto manufacturers and dealerships.

We use dealerships for all major services on my newish car. The important distinction is that it dealer is owned by the manufacturer rather than being an independent franchise... so there is a lot invested in quality, equipment and training.  Dealer servicing helps maintain resale value too.

I would be happy with a known and trusted or highly recommended local mechanic doing minor servicing or working on an older (5+) car.

Wouldn't touch Kmart, Midas, Ultratune etc with a barge pole, based on DHs assessment of their standards.

#18 Etcetera

Posted 09 January 2013 - 03:25 PM

We use a local mechanic who happens to be our neighbour. He used to work for RACQ and Toyota (we have a Toyota).

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users


How a raisin can predict a toddler's IQ

All you need to assess a child's future intelligence is a plastic cup and a raisin, according to new research.

Kate Walsh: 'I can't have kids'

Grey's Anatomy star Kate Walsh has revealed she is unable to have children because she has experienced early menopause.

The parasite that could boost fertility

The Tsimane women of Bolivia are often revered as among the most fertile in the world - on average having 10 children in their lifetimes -- but some are even more fertile than others.

Family may sue cousin over genetics

A Melbourne couple is suing the Royal Children's Hospital for failing to diagnose a genetic disorder in their first child - an error they allege caused them to have another child with severe disabilities.

Strange things mums have done in labour

While most women in labour focus on the upcoming birth of their baby, some women do more interesting things.

Michael Clarke reveals baby's name

When Michael Clarke said he was wrapped around the finger of his little princess, he wasn't joking.

The logistics of breastfeeding twins

Our life is more or less divided into neat four hour parcels of time and it's hard to get much of anything done in the time between feeds.

How to stop people ruining Christmas

We can make a conscious effort about how we react to those curly Christmas day scenarios that can send us up the wall, or should we say chimney.

Lots of formula offers for desperate mum

The mum who was down to her last three tins of baby formula said she had received hundreds of calls and offers to send her formula.

Surviving breast cancer while pregnant

It was last thing Rebecca O'Donnell expected at 30 weeks' pregnant. One morning, while putting on her bra, she felt a pea-sized lump in her right breast.

Cot sheet brands for the nursery

With so many awesome cot sheet options these days, we thought we'd put together a list of go-to brands for you to seek out for your baby's bed.

The Bugaboo by Diesel Denim launch

Essential Baby attended the launch and it got messy!

Father's letter to Bataclan terrorists

A grieving father whose wife was killed in the attacks on the Bataclan Theatre last weekend has written an open letter to her killers.

Adele's new song to sing along to

Singer follows up success of Hello with new belting ballad When We Were Young.

Major retailers restrict formula sales

Coles and Woolworths have imposed tighter buying bans on baby formula amid a shortage blamed on Chinese consumers.

Three-year-old breaks family's news

If you are three-years-old and an only child, then news doesn't get much bigger than this.

Swapped babies stay with families

A boy and girl accidentally swapped on the day they were born will stay with the families who have raised them, a South African court has ruled.

How life is different with three kids

I knew having a third child would alter our lives, but it's had so many impacts - both tiny and enormous.


What's hot on EB

Win one of two ABC Shop prize packs in time for Christmas

What a boon it would be to have your toddler's Christmas gifts covered this year. We have two awesome ABC Shop prize packs to give away to two lucky winners.

Beautiful 'now and then' images of premature babies

They are stunning photos that the parents of these beautiful no doubt feared they may never see.

Physios warn pregnant women not to crunch like Michelle Bridges

Experts are urging pregnant women not to do exactly as Michelle Bridges does when exercising, or they risk developing rectus abdominus diastasis.

Penny-pinching supermarket shoppers switching in droves

Half of Australia thinks it can get cheaper groceries by switching supermarkets, and about one in four of us have already switched.

Baby breastfed by wrong mother after hospital mix up

A newborn baby has been breastfed by a stranger after a NSW hospital bungled the identities of two newborns, devastating one mother and potentially exposing the newborn to health risks.

Nurses invent skin to skin c-section drape

The determination of three US nurses to provide immediate skin to skin contact to mothers delivering their babies by caesarean section has led to the invention of a unique surgical drape.

Baby's first photo shoot features a special guest

You can always be sure of a few things not entirely going to plan during a newborn shoot – little accidents are almost par for the course – but this shoot was memorable for a whole other reason.

We are not the family you think we are, I promise

Kids have a way of presenting a completely inaccurate impression of you, as parents, and as a family.

The hidden harm of foetal alcohol syndrome disorder

Experts believe many children diagnosed with ADHD might actually have FASD and that the number of people suffering from the condition across the country could be as high as 500,000.

Anaesthetist facing charges after ignoring woman's pain during caesarean

An anaesthetist could be punished after telling a woman enduring an "excruciating" painful C-section that she was not actually in pain.

When your baby starts life in NICU

Our daughters are finally home after spending nearly four weeks in the Neonatal Intensive Care Unit (NICU) at Wellington hospital.

How to save for a deposit while renting

As hard as it sounds, it is possible to save money when you rent, and certain things can be done to build a deposit faster.

Medications pregnant women should take, avoid, and think about

There are actually very few medications that must be absolutely avoided during pregnancy.

Paid parental leave uncertainty a growing concern

Eight months out from the due date of the government's PPL cut, some expectant parents are facing an uncertain time.

7 commandments of using the internet as a parent

What you need is careful, objective and repeatable science. Not anecdotes or old wives' tales, but data.

A rethink on screen ban for kids under two

With new guidelines being developed, the discouragement of use below two years of age is being revised.

10 things I want my wife to know

It's on those crazy days that I must remember to stop and let her know some things she needs to hear.

Better education about SIDS needed as deaths plateau

The number of sudden and unexpected deaths in infancy has decreased in NSW for the past 15 years but the most recent report into child deaths reveals the decline has plateaued.



Can't decide?

Check out the Essential Baby Names section for some inspiration

Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.