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Annoyed at gym
Am I being OTT?

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#1 Stellabella1980

Posted 07 January 2013 - 01:19 PM

So I joined the female gym just before the new year to loose the extra baby weight I have put on. All the ladies are extremely nice and it was good during the holiday period because the gym was quiet. It has a crèche that opens at 9am and most of the classes start at 915am so perfect for me. However today I arrive for my first spin (rpm) class at 845 so that I have enough time to get changed into my clothes before the class and it was already full!! There are only 15 bikes in the class so they use a ticket system where you have to have a ticket to save a bike and join the class - first in best dressed. I looked around the gym and there was only 6 ladies on the floor so I thought there must be a lot of ladies in the change room. There was a pump class which started at 8am that was going on upstairs in another level of the gym. I decided to just use the cross trainer and treadmill instead (had already out bub into the crèche) ....I watched about 20 ladies come down stairs from the class at 9am and 15 of those ladies went straight into the spin room!!!  So for me to get a ticket to do the spin class I would have to go to the gym at 745am to get a ticket, go home for a bit then come back to the gym at 9am when the crèche opens!  Is this completely unfair on the gyms behalf?. Other gyms I have been to only open the spin room 15minutes prior to the class time, first on a bike is in, or only release the tickets 15minutes prior to the class.....am I being  over the top in my complaint...I am in half a mind to write to the manager and ask to do the system differently! Any feedback is appreciated! original.gif

#2 bikingbubs

Posted 07 January 2013 - 01:23 PM

I think you are fair in being annoyed.  The gym I worked at would also only let you get a pass 15 minutes before the class started.  If people wanted to do a double class, they came out and got one (and likewise if they were there on the treadmill or whatever before hand, they still had to come and get one)

No one complained about the system as it was fair for all!

#3 mumbo

Posted 07 January 2013 - 01:23 PM

No. Not over the top OP.  That seems really unfair.  Good luck with your complaint.

#4 ~flaxen~

Posted 07 January 2013 - 02:23 PM

Ours has you put your name down for places for the following week every Monday morning (so a wk in advance). Once they are full you can put down for a reserve and they call you if anyone gives enough notice that they can't make it.

It still fills up really quickly.

Edited by ~flaxen~, 07 January 2013 - 02:25 PM.

#5 Placebo

Posted 07 January 2013 - 02:45 PM

Yes, this can and does happen frequently.  Is it fair?  No.

May be a good idea to have a nice, friendly chat to your club manager about it.  No recriminations, no nastiness, but also asking them to consider implementing ~flaxen~s very sensible idea  original.gif

Good luck and well done on joining (and USING!!) a gym.

#6 snuffles

Posted 07 January 2013 - 02:52 PM

Wow that is nuts.

My gym doesn't have any sort of ticketting system at all - we just turn up.  I have NEVER seen a full spin class, there is at least one every day, there are about 40 bikes in the room and usually there are about 15 people in a class.

I have only ONCE been to a full class, that was on Christmas Eve (!!) - it was pump, the only reason it was declared 'full' is because we ran out of weights... there were probably 45 people there but no one missed out, they just improvised and shared the weights.

I would definitely be annoyed if I couldn't get to my class.  If you're in the Penrith area I can recommend a good gym...

#7 bright*future

Posted 07 January 2013 - 02:58 PM

The gym I went to previously did that, and moved to an online booking system which was an improvement, there were a certain amount of spots that could be booked online in advance (I would wake up in the middle of the night and book my spot, otherwise by 6.30 am they were all gone!!) and then a few spots you could still get a ticket for 30 mins prior to the class starting.

I think there could still be an improvement but the online system was better than turning up (especially with bub in tow) and potentially missing out. Good luck!

#8 emlis22

Posted 07 January 2013 - 03:06 PM

This is the same at my gym (kinda). Saturdays you dont put your name down for the spin class - so you have to get there SUPER early to get a bike. Same goes for the pump class afterwards (in terms of equipment and floor space), if you come less than 15min prior you're pretty much screwed!

#9 jessie123

Posted 07 January 2013 - 04:00 PM

This puts me off gyms.

#10 Jax12

Posted 07 January 2013 - 04:08 PM

Wow, I would be really gutted if I'd dragged my lazy a*se out of bed and been organised enough to try and attend a class only to have all the spots taken an hour earlier!  Fair enough that you are annoyed by this.  I can see that the gym has a system in place and so these women aren't breaking any rules, but it is a flawed system.  It might be worth writing a letter to management and rationally explaining the disadvantage of opening up the tickets so much earlier than the scheduled class.  I imagine that you are not the only person this happens to!

#11 SeaPrincess

Posted 08 January 2013 - 12:19 AM

I can book classes ahead online. If you book and don't turn up, it is recorded and if it happens 3 times, something happens - lose access to online booking maybe. I've never missed a class that I've booked so I don't know.  I usually book ahead because I have to book the crèche as well.

#12 KT1978

Posted 08 January 2013 - 12:45 AM

Maybe people are doing double classes because of work and school holidays. I can't imagine many do this year round? It could settle down once everyone breaks their new years resolutions!

#13 tibs

Posted 08 January 2013 - 01:00 AM

My gym (Fernwood) has that system too.  They do it that way because they think it is unfair to the people already in the pump class otherwise.  Because pump is weights many people seem to back it up with a cardio class and at my Fernwood they purposely timetable it so you can do that so I can't see them changing the system.  I think it sucks too as I also have to wait for the creche to open so can't just come earlier or do the pump class first but the "regulars" either don't have children or have older kids so it works for them.  Not that I'm going at the moment, the school aged kids in the creche there were trampling all over my toddler, literally  mad.gif

#14 strawberrycakes

Posted 08 January 2013 - 08:16 AM

That was something that really bugged me about the gym I used to be a member at.  The creche opened at 9am & one of my fav classes started at 9:15am, however I could hardly ever get a token for the class because so many women that didn't have children to put into the creche were able to sit around drinking cups of tea early & took all the tokens well before the class actually started.

SO many women complained so the gym introduced a rule that tokens would not be handed out until 5 - 10 minutes before the class started.  Still didn't help the ladies that were trying to sign their children into creche.

The fact that I could never get into the classes I wanted was one of the major reasons why I decided to cancel my membership.

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