Jump to content

doctors bill, 2 years later?


  • Please log in to reply
8 replies to this topic

#1 Feralishous

Posted 02 January 2013 - 03:16 AM

A friend was seeing 2 doctors at the one surgery. She was a bulk bill patient, though they are a private practice (has a health care card).
She left (unhappy with the long waits and lack of continuity of care)and has been going to a different practice for the last 2.5 years.
Now shes received a bill for 2 appointments (1 with her usual doctor, and 1 with a doctor she saw when hers was booked for weeks)
She doesnt see that she should pay, since she was bulk billed for all her appointments except these, so its probably a clerical error.
I know its bulk billed at the drs discretion, but can they raise a bill 2.5 years later?
And who is the appropriate authority to investigate?

#2 intd242

Posted 02 January 2013 - 03:58 AM

Has she spoken to the surgery about it?

#3 Funwith3

Posted 02 January 2013 - 06:34 AM

Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

#4 JustBeige

Posted 02 January 2013 - 06:56 AM

QUOTE (Funwith3 @ 02/01/2013, 07:34 AM) <{POST_SNAPBACK}>
Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

I would have thought this too.

She can call the ACCC or the Dept Of Fair Trade for advice.  Maybe Mediccare seeing she was a bulk billed patient.  

She doesnt have any old medicare statements to show that she was bulk billed.



#5 ~sydblue~

Posted 02 January 2013 - 07:31 AM

I would say you still have to pay it. DH said something about 7yrs being the allowed length of time to bill someone for services rendered.

#6 Phascogale

Posted 02 January 2013 - 08:03 AM

I'd probably check with both the surgery and medicare.  As it's her bill and her consultation then medicare should be able to give her that information.  I'm not sure whether if she goes to a medicare office whether they can scan her card and get that info from it but a phone call will be quicker.  If a medicare rebate has already been paid for the consultations then you can't get it twice.  You may be expected to pay the difference between the cost of the consultation and the medicare rebate if this is the case.

It may just be a clerical error but your friend will probably need to speak to someone about this as it may turn into a debt against her name.

#7 Agnodice the Feral

Posted 02 January 2013 - 08:21 AM

Why do people jump to 'investigation' and 'reporting' before they make a simple phone call to the person in question.

Call the practice. See what is going on. Check the date on the invoice and make sure she hasn't just neglected to pay a prior invoice.

Once all this is done, and she's raised any concerns with the practice, if the issue remains unresolved, THEN seek to get external advice or report it.

#8 Feralishous

Posted 02 January 2013 - 01:01 PM

she called the surgery to query why it wasn't raised when she was still a patient. After each appointment she stopped at the reception, and was told 'all bulk billed, see you on the 13th for your next appointment' (was an ongoing issue and she had blood tests coming back etc)
they have said 'doctor didn't put you through as bulk billed for that appointment' and 'we've been too busy to finalise the account before now'
she also requested her records when she left the surgery, and they didn't send an invoice at that time.

#9 Feral Nicety

Posted 02 January 2013 - 02:41 PM

I was chased for an 'unpaid' bill a while back.  He did the oldfashioned method of medicare sending me a cheque that I had to forward.

I was told at the time of the consults it was bulkbilled and no invoices were raised at the time.

A year later she tried to bill me for the whole amount and when I queried about the medicare part, she said I had never forwarded the cheques and then she said the cheques must have been stolen as she never cashed them--medicare confirmed the cheques had been presented.

I flatly refused to pay the medicare portion again, her challenged bookkeeping was not my problem but I was on the hook for the gap fee apparently.  I don't think it is ethical of the practice to charge that especially a year after the consults when they had said it was bulkbilled.  I did pay it after arguing with her.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Share the little things that make you smile

We're giving away a Mountain Buggy nano, the ultimate travel stroller - and here are some of the great entries so far.

Toddler pleads for return of "stolen" nose

A two-year-old's reaction to a game of "got your nose" shows it doesn't take much to make a toddler cry.

The 15 photos new parents share (and five they don't)

From the first scan photo to the baby covered in cake at their first birthday party, there are 15 photos most parents seem to share - and some they don't.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

Breastfeeding friendly café goes viral

A photo of a breastfeeding-friendly sign in a cafe has been posted to Facebook and shared by hundreds of mums around the world.

First look at the Bugaboo Bee3

The newest Bugaboo Bee ? the Bee3 ? offers a variety of improved features, including a much asked-for bassinet and a rainbow of colour combinations.

Childcare costs, not paid leave, the real issue for parents

Given the choice between maintaining their wage for six months to have a child, or having a reduced rate of pay for a time but a better deal on childcare when returning to work, there are no odds on what most working parents would choose.

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

We lost three babies in two years

Our first pregnancy ended the way we all expected it to - with a healthy, happy baby in our arms. What a true blessing he was, for we were not to know the heartache we were about endure.

Family turned back from doomed flight MH17

'There must have been someone watching over us and saying, 'You must not get on that flight,' says mother who narrowly avoided boarding the Malaysian Airlines flight which exploded in mid-air over the Ukraine last night.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Adorable Skeanie loafers for kids

Your little toddler or preschooler can now get their nautical on with a new range of classic loafers by Australian show brand Skeanie.

My baby is hypermobile

For months, I have been telling myself not to worry that Jasmin isn't crawling or walking. This week I heard the term hypermobile for the first time.

When you don?t bond with your baby

They say that there is no bond greater than the bond between a mother and her child. But for some women, the mother-baby bond takes more time and effort to develop.

Yumi Stynes: Having a baby after a 10-year break

After a long break, Yumi Stynes gets a reminder of the pain - and the pleasure - of giving birth.

Grieving father asks for help to Photoshop his daughter's image

When Nathan Steffel's daughter Sophia died from a liver condition at just 6 weeks old, he reached out for someone to create a beautiful image of his little girl.

Raising kids in a 'low media' home

Can you imagine a life without TV or computers? Some parents are opting for a low-tech, screen-free life for their kids.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

Be careful what you say, your baby is listening

The importance of speaking to your baby even if they are not old enough to answer back has been highlighted by new research.

The beautiful moment a baby was born at the side of a road

It's not where she expected to give birth, but mum Corrine Cinatl is delighted that her daughter's roadside arrival was captured in a series of beautiful photos.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

The Nappy Collective starts new drive

It's that time of year when the dedicated volunteers at The Nappy Collective do their bit to help out mums and children in need - and they need your help.

Baby shower cake wrecks

From misshapen cake babies to questionable text, from odd colour choices to internal organ recreation, these are the baby shower cakes that taste forgot.

Photographer captures the beauty of adoption

The love of a family is usually tough to capture on camera. This is an exception.

Pregnancy progression photo ideas

Want to record your pregnancy as your belly grows? Here are some creative, fun ideas for photo shoots along the way.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Tin can craft and DIY ideas

Got a few old formula, Milo or coffee cans around the house? Use these fantastic upcycling ideas to create items for around the house and yard.

Dads meet their newborn for the first time

Emotional photos of two fathers meeting their newborn son have resonated with viewers worldwide, attracting thousands of Facebook likes and shares.

Skin safety isn't just a summer worry

Lax about the slip slop slap with your kids as weather turns cooler? Here's a reminder as to why we have to remain vigilant for our children?s future health.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

Creative sleeping baby photoshoots

See how some parents and photographers have captured sleeping babies in unusual positions and using different props.

DIY kitchen and food hacks

DIY your way to a better kitchen and make cooking easier with our clever hacks. (Some content reproduced with permission from mashable.com.)

Winter warmers for babies and toddlers

Your baby or toddler will be nice and snug in these beautiful and fun winter pieces. Most are hand-made or knitted, and they're all designed to keep your little one toastie - and adorable!

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.