Jump to content

doctors bill, 2 years later?


  • Please log in to reply
8 replies to this topic

#1 IShallWearMidnight

Posted 02 January 2013 - 03:16 AM

A friend was seeing 2 doctors at the one surgery. She was a bulk bill patient, though they are a private practice (has a health care card).
She left (unhappy with the long waits and lack of continuity of care)and has been going to a different practice for the last 2.5 years.
Now shes received a bill for 2 appointments (1 with her usual doctor, and 1 with a doctor she saw when hers was booked for weeks)
She doesnt see that she should pay, since she was bulk billed for all her appointments except these, so its probably a clerical error.
I know its bulk billed at the drs discretion, but can they raise a bill 2.5 years later?
And who is the appropriate authority to investigate?

#2 intd242

Posted 02 January 2013 - 03:58 AM

Has she spoken to the surgery about it?

#3 Funwith3

Posted 02 January 2013 - 06:34 AM

Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

#4 JustBeige

Posted 02 January 2013 - 06:56 AM

QUOTE (Funwith3 @ 02/01/2013, 07:34 AM) <{POST_SNAPBACK}>
Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

I would have thought this too.

She can call the ACCC or the Dept Of Fair Trade for advice.  Maybe Mediccare seeing she was a bulk billed patient.  

She doesnt have any old medicare statements to show that she was bulk billed.



#5 ~sydblue~

Posted 02 January 2013 - 07:31 AM

I would say you still have to pay it. DH said something about 7yrs being the allowed length of time to bill someone for services rendered.

#6 Phascogale

Posted 02 January 2013 - 08:03 AM

I'd probably check with both the surgery and medicare.  As it's her bill and her consultation then medicare should be able to give her that information.  I'm not sure whether if she goes to a medicare office whether they can scan her card and get that info from it but a phone call will be quicker.  If a medicare rebate has already been paid for the consultations then you can't get it twice.  You may be expected to pay the difference between the cost of the consultation and the medicare rebate if this is the case.

It may just be a clerical error but your friend will probably need to speak to someone about this as it may turn into a debt against her name.

#7 Fright bat

Posted 02 January 2013 - 08:21 AM

Why do people jump to 'investigation' and 'reporting' before they make a simple phone call to the person in question.

Call the practice. See what is going on. Check the date on the invoice and make sure she hasn't just neglected to pay a prior invoice.

Once all this is done, and she's raised any concerns with the practice, if the issue remains unresolved, THEN seek to get external advice or report it.

#8 IShallWearMidnight

Posted 02 January 2013 - 01:01 PM

she called the surgery to query why it wasn't raised when she was still a patient. After each appointment she stopped at the reception, and was told 'all bulk billed, see you on the 13th for your next appointment' (was an ongoing issue and she had blood tests coming back etc)
they have said 'doctor didn't put you through as bulk billed for that appointment' and 'we've been too busy to finalise the account before now'
she also requested her records when she left the surgery, and they didn't send an invoice at that time.

#9 Acidulous Osprey

Posted 02 January 2013 - 02:41 PM

I was chased for an 'unpaid' bill a while back.  He did the oldfashioned method of medicare sending me a cheque that I had to forward.

I was told at the time of the consults it was bulkbilled and no invoices were raised at the time.

A year later she tried to bill me for the whole amount and when I queried about the medicare part, she said I had never forwarded the cheques and then she said the cheques must have been stolen as she never cashed them--medicare confirmed the cheques had been presented.

I flatly refused to pay the medicare portion again, her challenged bookkeeping was not my problem but I was on the hook for the gap fee apparently.  I don't think it is ethical of the practice to charge that especially a year after the consults when they had said it was bulkbilled.  I did pay it after arguing with her.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Win a Mountain Buggy Swift

To celebrate Essential Baby reaching half a million Facebook fans, we have a Mountain Buggy Swift to giveaway to a lucky fan.

Shopping with kids: breaking the pester-power cycle

You're out shopping with your little one and they're incessantly whining that they want a treat. It's easy to say no ... the first time, at least.

eBay jacket may hold clue to murdered girl's identity

A jacket similar to the one found with the remains of a brutally murdered little girl in South Australia has been identified on eBay.

New mum forced back to work early due to paid parental leave 'technicality'

Shelley Parker had to keep driving buses until the date her baby was due and will have to rush back to work at the end of this week after being denied paid parental leave on a "technicality".

Pregnant Amanda Palmer poses naked for book drive

It has to be the most original way ever of promoting a children's book donation day.

The conception dilemma facing many parents today

Some parents who conceived through a sperm donor will be wary of telling the child, while others prefer to deal with it early on. But recent research suggests it makes little difference either way.

The wedding photo the bridesmaid would rather forget

We've probably all seen a passed-out bridesmaid at one wedding or another, but it usually happens towards the end of the night.

Pregnant TV meteorologist takes on haters

Pregnant TV meteorologist Katie Fehlinger has hit back at haters who called her a "sausage in casing".

Honest words from first-time mums

I didn't want to say anything negative to my pregnant friend, but I wish I'd been more honest.

Adorable baby experiences rain for the first time, couldn't be happier

Harper had seen rain from the comfort of indoors before, but had never had the pleasure of being outside and experiencing it first hand.

What it's really like to start a family in your fifties

Many people suppose that it must be much more tiring to have a baby in middle age, but all the mothers in the playground look exhausted, whatever their age.

'Biggest hypocrite ever': Josh Duggar admits to Ashley Madison account

An American reality TV star has been busted with a cheating website account, according to US media.

Long recovery ahead for girl hit by car weeks after baby brother's death

A little girl is more alert and starting to talk after being hit by a car a week ago, but still faces a long recovery.

How to react when a toddler lies

Q: My almost-3-year-old is starting to figure out that he can lie when asked if he ripped the book, threw the food, hit his brother, etc. Totally normal, I know. How do we respond?

The circular experience of a Centrelink client

A mum-to-be experiences the frustration of dealing with Centrelink, myGov and everything in between.

Kelly Clarkson announces live on stage: 'I'm pregnant!'

Singer Kelly Clarkson has announced she is pregnant with her second child during a concert in Los Angeles.

Hack

How to search the leaked Ashley Madison data

At least three sites are republishing Ashley Madison's user data on the public-facing internet.

Mum dances her way through labour

There are a fair few ways to distract yourself and beat pains while in labour, but it's probably a rare woman who chooses her dance her way through it.

'Rest in peace, my little lion': premmie baby Jacob passes away

Baby Jacob, whose photo of him born at just 27 weeks was deemed 'too graphic' for a fundraising site, has died.

Mum killed three young sons 'to help her daughter', prosecutor says

Niall Pilkington's death last summer apparently raised little alarm in Bellefontaine, Ohio. Tragic accidents happen, after all.

Shorter women have shorter pregnancies: study

When a group of researchers studied nearly 3500 mothers and their babies, they noticed a curious pattern.

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

The worst 20 minutes of my life

Thirty seconds was all it took to turn a shopping trip into my worst nightmare.

Top baby names for England and Wales in 2014

George has overtaken William in the official rankings of most popular British baby names - and Game of Thrones is still having an impact on parents.

Baseball or baby? Dad's tough choice

What's more important, a baby or a baseball? That's a question this dad seems to struggle with.

Childbirth choices: five star or free?

It's not often you hear the words labour and luxury in the same sentence but for some, a 5-star start to parenthood is exactly what they seek. And with a number of private hospitals now offering packages which include a post-birth stay at a sumptuous first class resort, many mums are choosing to recover in style.

'Where did your boobies go, Mummy?' and other soul-destroying comments from kids

Most women carry a smidge of baby weight after giving birth. If you're lucky enough to have an older child in the house, they can keep you on track with your weight loss goals.

Do you read me, baby?

Is it too soon to be reading to my two-month-old son? If not, what should I read?

Minimising sibling rivalry when you've got a baby

Sibling rivalry is an act of competition, but if your children feel involved and special, this type of jealousy will be minimised.

Will studying on maternity leave take you away from your most important job?

I remember when I was trying to decide if I could combine motherhood and furthering my university education.

Win a Pacapod this Father's Day

To celebrate dads and families, we are giving away a Picos Pack from Pacapod Australia filled with a few extra goodies ENTER NOW

Preschooler hit by car shortly after baby brother's death

A mother has had a frantic race to the hospital after her daughter was hit by a car, just four weeks after her infant son died.

Gay couple and Thai surrogate in custody tug-of-war

A six-month-old baby girl is trapped in the Thai capital in a bitter custody wrangle between her Thai surrogate mother and her biological father.

Couple denied IVF over parenting concerns

A mother of six has been denied access to IVF treatment in order to have another child over concerns about her parenting skills.

The book that promises to put your children to sleep

Exhausted parents from around the world are singing the praises of a "miracle" book which promises to put even the most restless child to sleep in just minutes.

5 things every parent who feels guilty needs to know

Parenthood can make you feel bad, but you're not alone.

Royals criticise 'dangerous' attempts to photograph Prince George

The British royal family criticized paparazzi on Friday for what it called their increasingly dangerous attempts to photograph young Prince George.

'No jab, no play' rule to cover Victorian kindergartens and childcare centres

"Anti-vaxxers" face not being able to send their children to childcare centres or kindergarten if they refuse to have them immunised.

15,000 birthing kits on their way to developing countries

Giving birth in a hospital surrounded by medical experts is tough enough, but some women deliver babies without a clean sheet to lie on.

Photo of premmie 'too graphic', fundraising site says

When their son Jacob was born at just 27 weeks, Christina and Jeff Hinks were thrown into an uncertain world.

The latest Bugaboo collections: cool chevron and runner prams

Bugaboo sure likes to keep things fresh, and with the Australian spring/summer season coming up, there are two new Bugaboo pram releases.

Making room for two in the bed

Mum's room or their own room? Cot or bassinets? Deciding where twins will sleep can be tricky.

 

FREE TICKET

See Hi-5 LIVE in Sydney!

Get your free ticket to The Essential Baby & Toddler Show and save $20 - register online now!

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.