Jump to content

doctors bill, 2 years later?


  • Please log in to reply
8 replies to this topic

#1 trishalishous

Posted 02 January 2013 - 03:16 AM

A friend was seeing 2 doctors at the one surgery. She was a bulk bill patient, though they are a private practice (has a health care card).
She left (unhappy with the long waits and lack of continuity of care)and has been going to a different practice for the last 2.5 years.
Now shes received a bill for 2 appointments (1 with her usual doctor, and 1 with a doctor she saw when hers was booked for weeks)
She doesnt see that she should pay, since she was bulk billed for all her appointments except these, so its probably a clerical error.
I know its bulk billed at the drs discretion, but can they raise a bill 2.5 years later?
And who is the appropriate authority to investigate?

#2 intd242

Posted 02 January 2013 - 03:58 AM

Has she spoken to the surgery about it?

#3 Funwith3

Posted 02 January 2013 - 06:34 AM

Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

#4 JustBeige

Posted 02 January 2013 - 06:56 AM

QUOTE (Funwith3 @ 02/01/2013, 07:34 AM) <{POST_SNAPBACK}>
Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

I would have thought this too.

She can call the ACCC or the Dept Of Fair Trade for advice.  Maybe Mediccare seeing she was a bulk billed patient.  

She doesnt have any old medicare statements to show that she was bulk billed.



#5 ~sydblue~

Posted 02 January 2013 - 07:31 AM

I would say you still have to pay it. DH said something about 7yrs being the allowed length of time to bill someone for services rendered.

#6 Phascogale

Posted 02 January 2013 - 08:03 AM

I'd probably check with both the surgery and medicare.  As it's her bill and her consultation then medicare should be able to give her that information.  I'm not sure whether if she goes to a medicare office whether they can scan her card and get that info from it but a phone call will be quicker.  If a medicare rebate has already been paid for the consultations then you can't get it twice.  You may be expected to pay the difference between the cost of the consultation and the medicare rebate if this is the case.

It may just be a clerical error but your friend will probably need to speak to someone about this as it may turn into a debt against her name.

#7 agnodice

Posted 02 January 2013 - 08:21 AM

Why do people jump to 'investigation' and 'reporting' before they make a simple phone call to the person in question.

Call the practice. See what is going on. Check the date on the invoice and make sure she hasn't just neglected to pay a prior invoice.

Once all this is done, and she's raised any concerns with the practice, if the issue remains unresolved, THEN seek to get external advice or report it.

#8 trishalishous

Posted 02 January 2013 - 01:01 PM

she called the surgery to query why it wasn't raised when she was still a patient. After each appointment she stopped at the reception, and was told 'all bulk billed, see you on the 13th for your next appointment' (was an ongoing issue and she had blood tests coming back etc)
they have said 'doctor didn't put you through as bulk billed for that appointment' and 'we've been too busy to finalise the account before now'
she also requested her records when she left the surgery, and they didn't send an invoice at that time.

#9 Laborious Nicety

Posted 02 January 2013 - 02:41 PM

I was chased for an 'unpaid' bill a while back.  He did the oldfashioned method of medicare sending me a cheque that I had to forward.

I was told at the time of the consults it was bulkbilled and no invoices were raised at the time.

A year later she tried to bill me for the whole amount and when I queried about the medicare part, she said I had never forwarded the cheques and then she said the cheques must have been stolen as she never cashed them--medicare confirmed the cheques had been presented.

I flatly refused to pay the medicare portion again, her challenged bookkeeping was not my problem but I was on the hook for the gap fee apparently.  I don't think it is ethical of the practice to charge that especially a year after the consults when they had said it was bulkbilled.  I did pay it after arguing with her.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Life with anxiety

At times, I feel pretty worthless. In those moments, all I want to do is curl up into a ball and hide in the dark. I can try to quiet my mind, but it won?t shut up.

IVF leaves woman pregnant with another couple's twins

An Italian woman has been told the twins she is three months pregnant with are not hers.

'My mother-in-law found out our baby's gender behind our backs'

My husband and I mutually decided that we didn?t want to know our baby's sex before the birth, but his mother couldn't handle that.

What you need for the 'fourth trimester'

In my opinion, the first three months after the birth are the most intense. Here's what got me through that time after welcoming my baby.

Weaning a toddler off a dummy: a 15-day plan

Weaning your child off the dummy can be a traumatic experience for both of you. Here are some tips to help you through.

Choosing to be a solo parent

Two women share their stories of longing for a baby so much that they each decided not to wait for a partner before becoming a mum.

Asphyxia link another piece of the SIDS puzzle

An Australian study has uncovered information which could lead to a better understanding of why babies die from Sudden Infant Death Syndrome.

Rescue dog Zoey and BFF Jasper star in adorable pics

Photographer, self-professed "crazy dog lady" and mum Grace Chon takes photos of rescue dog Zoey and her 10-month-old son Jasper together. The results are just too cute. See more on Instagram @thegracechon.

The ultimate travel stroller: the Mountain Buggy nano

We tried the Mountain Buggy nano and give it an enthusiastic thumbs up. As the ultimate travel stroller, it's practical, has great features, and looks fab, too.

Mum's heartbreak as son dies in road accident

Daly Thomas and her two young sons were walking home from church on Tuesday afternoon. Her youngest son never made it.

New Kate Spade baby bag designs

Don?t adjust your screen: this bright beauty is coming to you in full colour.

Easter gifts for babies, no chocolate in sight!

If this is your little one?s first Easter you might want to mark the occasion with something a little extra special. Here are 10 Easter gift ideas, which won't harm little teeth.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win the brand new phil&teds vibe

Check out the good looking new release of the Vibe 3 and the Verve 4-wheeler inline strollers. To celebrate their release, we have a Vibe with double kit to give away.

Baby sleep

From birth to one year and beyond, read about baby sleep, soothing techniques, routines, and sleep school experiences.

Easter gifts for babies, no chocolate in sight!

If this is your little one?s first Easter you might want to mark the occasion with something a little extra special. Here are 10 Easter gift ideas, which won't harm little teeth.

7 tips for a kid-free trip, not a guilt trip

Although I?m jumping out of my skin to take my child-free holiday, I?m dreading the goodbye. But I?m determined to make the most of it without tarnishing it with guilt or sadness about leaving the kids.

Itchibubs: clothes for babies and toddlers with eczema

Parents of children who suffer from eczema will know only too well the scratching that occurs around the clock. A new clothing range aims to help make everyone more comfortable.

Ear piercing: what age is best?

What is it that shapes our opinions on what?s an 'appropriate' age for our children to get their ears pierced? Parents share their views on how young is too young when it comes to piercing.

Caring for kids helps grandmothers stay mentally alert

Looking after grandchildren can help grandmothers ward off brain disease - but it's also possible to get too much of a good thing, researchers say.

Why I loved my third home water birth

After two water births at home, I was determined to give birth to my son the same way. I just hoped this birth would be quicker than my last two.

Revealed: 7 ways food marketers try to trick consumers

If you?re confused by food labels, you?re not alone. Next time you?re shopping for food, look out for these seven common labelling tricks.

'My mother-in-law found out our baby's gender behind our backs'

My husband and I mutually decided that we didn?t want to know our baby's sex before the birth, but his mother couldn't handle that.

 

Free Printable Activities

Keeping little hands busy

Free printable acitivity pages like colouring in, cutting, word finders, mazes, maths activities and puzzles.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.