Jump to content

doctors bill, 2 years later?


  • Please log in to reply
8 replies to this topic

#1 Feralishous

Posted 02 January 2013 - 03:16 AM

A friend was seeing 2 doctors at the one surgery. She was a bulk bill patient, though they are a private practice (has a health care card).
She left (unhappy with the long waits and lack of continuity of care)and has been going to a different practice for the last 2.5 years.
Now shes received a bill for 2 appointments (1 with her usual doctor, and 1 with a doctor she saw when hers was booked for weeks)
She doesnt see that she should pay, since she was bulk billed for all her appointments except these, so its probably a clerical error.
I know its bulk billed at the drs discretion, but can they raise a bill 2.5 years later?
And who is the appropriate authority to investigate?

#2 intd242

Posted 02 January 2013 - 03:58 AM

Has she spoken to the surgery about it?

#3 Funwith3

Posted 02 January 2013 - 06:34 AM

Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

#4 JustBeige

Posted 02 January 2013 - 06:56 AM

QUOTE (Funwith3 @ 02/01/2013, 07:34 AM) <{POST_SNAPBACK}>
Maybe its not an invoice, maybe it's a statement. I would assume that for tax reasons, invoices cannot be issued after a 12 month period.

I would have thought this too.

She can call the ACCC or the Dept Of Fair Trade for advice.  Maybe Mediccare seeing she was a bulk billed patient.  

She doesnt have any old medicare statements to show that she was bulk billed.



#5 ~sydblue~

Posted 02 January 2013 - 07:31 AM

I would say you still have to pay it. DH said something about 7yrs being the allowed length of time to bill someone for services rendered.

#6 Phascogale

Posted 02 January 2013 - 08:03 AM

I'd probably check with both the surgery and medicare.  As it's her bill and her consultation then medicare should be able to give her that information.  I'm not sure whether if she goes to a medicare office whether they can scan her card and get that info from it but a phone call will be quicker.  If a medicare rebate has already been paid for the consultations then you can't get it twice.  You may be expected to pay the difference between the cost of the consultation and the medicare rebate if this is the case.

It may just be a clerical error but your friend will probably need to speak to someone about this as it may turn into a debt against her name.

#7 Agnodice the Feral

Posted 02 January 2013 - 08:21 AM

Why do people jump to 'investigation' and 'reporting' before they make a simple phone call to the person in question.

Call the practice. See what is going on. Check the date on the invoice and make sure she hasn't just neglected to pay a prior invoice.

Once all this is done, and she's raised any concerns with the practice, if the issue remains unresolved, THEN seek to get external advice or report it.

#8 Feralishous

Posted 02 January 2013 - 01:01 PM

she called the surgery to query why it wasn't raised when she was still a patient. After each appointment she stopped at the reception, and was told 'all bulk billed, see you on the 13th for your next appointment' (was an ongoing issue and she had blood tests coming back etc)
they have said 'doctor didn't put you through as bulk billed for that appointment' and 'we've been too busy to finalise the account before now'
she also requested her records when she left the surgery, and they didn't send an invoice at that time.

#9 Feral Nicety

Posted 02 January 2013 - 02:41 PM

I was chased for an 'unpaid' bill a while back.  He did the oldfashioned method of medicare sending me a cheque that I had to forward.

I was told at the time of the consults it was bulkbilled and no invoices were raised at the time.

A year later she tried to bill me for the whole amount and when I queried about the medicare part, she said I had never forwarded the cheques and then she said the cheques must have been stolen as she never cashed them--medicare confirmed the cheques had been presented.

I flatly refused to pay the medicare portion again, her challenged bookkeeping was not my problem but I was on the hook for the gap fee apparently.  I don't think it is ethical of the practice to charge that especially a year after the consults when they had said it was bulkbilled.  I did pay it after arguing with her.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Special offer: The Baby & Toddler Show 2014

At The Baby & Toddler Show, you?ll find everything you need to get ready for your new arrival and guide you through the early weeks and years of parenting.

An open letter to Tony Abbott: please salvage our super

We face financial ruin, but most of us don?t realise it. If we don?t act together to salvage our superannuation, I have no doubt the new GFC will be the Girls? Financial Crisis.

'I'm happy to know I'm changing lives': surrogate mum of two

I know that once the baby is born, I will focus on the gift I have given, and watch the parents with their new child. I can't wait for that day.

Birth trauma and the issue of informed consent

There is a perception that women should just be happy they have a healthy baby in their arms. But for women who experienced birth trauma, there's a lot more to it.

Tips for managing pollen allergies and hayfever

They're simple tips, but they can have a big impact on those who suffer from hayfever and pollen allergies.

Ada Nicodemou shares tribute to her stillborn baby

Just over one month since Ada Nicodemou and her husband lost their second son, the Home and Away star has shared a touching poem for her baby.

Mum causes stir breastfeeding on train

?To the woman breastfeeding her kid on the train. Seriously! On the train?" began the letter of complaint.

10 things they don?t tell you about being pregnant

As I slowly waddle my ever-changing pregnant body towards the finishing line of my due date, it?s becoming increasingly clear there are a lot of things they just don?t tell you about pregnancy.

Overcoming a fear of the dark

A toddler's fear of the dark is very normal, but there are ways parents can help children through this stage in their development.

Kids, TV and movies: how young is too young?

It seems you don't have to throw the TV and iPad out the window - it all boils down to moderation, supervision and interaction.

Video: Baby's first birthday is a special day for mum, too

?A baby?s first birthday is also mum?s first birthday.?

The day Supernanny came to tea

Prince William's favourite celebrity child trainer Jo Frost puts Bryony Gordon and her toddler through their paces.

The words I hated hearing as new mum

It was less than a week after my son was born that I first heard it - from my mother.

To the pharmacist who sold me baby formula

On the rare occasion I catch sight of you at school, or around town, I think back to our earliest exchange. I?m sure you have no recollection of it at all.

Babies may benefit from autism therapy

Children showing signs of autism don't usually receive early intervention until well into toddlerhood or later, but a new study suggests infants with symptoms of the developmental disorder might benefit from therapy from as early as six months.

Knatalye and Adeline born with an everlasting bond

Knatalye Hope and Adeline Faith are a lot like any other identical twin girls, but there is one dramatic difference: they're joined at the chest and shares several internal organs.

The question this dad wishes he'd asked his wife

I should have seen that my wife wasn't the same person I'd fallen in love with, but we were both too focused on simply trying to get by.

Why we should talk about the deaths of the Hunt children

The deaths are too horrible even to think about. Yet we owe it to the children - Fletcher, Mia and Phoebe Hunt - to think long and hard about it all.

Baby dies of meningococcal weeks after vaccine application denied

A six-month-old girl has died from meningococcal disease just weeks after an application for government funding of a vaccine for the most deadly strain of the virus was rejected.

Finding the right balance when playing with your kids

Being too involved in our children?s play and not allowing our kids enough free time for unstructured activities can mean our kids miss out on the value that play offers.

Creative DIY light shades

The Pop Light light shade comes in a flat pack already made - it's up to you to design it as you'd like.

The battle of iParenting versus imagination

Have we forgotten how to be imaginative, resourceful parents?

Why movement is so important for your baby's growth

Letting your child move as much as possible in the early years ? using all senses, engaging in the real world, preferably outside ? will help them grow up healthier, smarter, calmer and stronger.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Special offer: The Baby & Toddler Show 2014

At The Baby & Toddler Show, you?ll find everything you need to get ready for your new arrival and guide you through the early weeks and years of parenting.

Losing yourself to motherhood

While watching your baby grow into a unique little person is exciting and wondrous, the intensity of meeting everyone else?s needs can ever so sneakily overtake your own needs for self-care.

Tearing during delivery: the facts

Almost all women will experience bruising, grazing or tearing after a vaginal birth. Depending on the degree of tearing, there are various treatments available.

6 tips for a day out with a baby and toddler

Outings can be lots of fun with the kids, but there are inevitable challenges. Here's some information about days out to help you be a little more prepared.

Why I invited a dozen people to watch my son's birth

I sent invitations on burgundy scrapbooking paper stamped with a field of poppies, and told each person why I wanted him or her there. I warned that there would be nudity.

Getting labour started: tips for a natural induction

When your baby?s due date comes and goes without so much as a pop - let alone a bang - it can be disheartening. Mums and a doula share their stories of natural inductions.

7 mistakes old hands make with new babies

As I sat across the table from my friend ? me, a seasoned mother of three; her, a brand new mum ? I thought of all the mistakes an old-hand parent can make when visiting a newborn baby.

That's my boy: a dad's diary of the first 4 months

Unbearable anxiety, unspeakable joy, constant exhaustion and bouts of frustration ... The many shocks of first-time fatherhood resound in a dad's diary of his son's early months.

One of the most important things a new mum can do

Finances may not be as cute as a newborn, but with many women?s working arrangements changing post-baby, monetary matters need attention too.

Dying mum saves baby with last breath

Dying from a gunshot wound, Jessica Arrendale used the last of her energy to hide her baby from her killer.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

 

Reader offer

2 FOR 1 TICKET OFFER

For Shopping, For Advice, For Baby & You. Enjoy a special day out with fabulous shopping from over 200 brands, leading parenting experts offering advice on a range of topics, and amazing children?s entertainment

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.