Jump to content

Logistical nightmare (vent)


  • Please log in to reply
35 replies to this topic

#1 Chelli

Posted 27 December 2012 - 06:00 PM

I am so frustrated at the moment. DH and I made a big decision to get a puppy for Christmas. Our last dog was rescued right before Christmas and it's coming up to a year since she passed away - so we would like to add another family member as we feel ready again.

So I searched and searched and finally found the perfect one for us - the only problem is she is in Bathurst and we are in Tassie. And there begins the nightmare that ensued...

I researched pet travel companies and called the top three. Only one of those would fly from Bathurst - that should've been my first clue. They assured me that they fly from there all the time and all would be fine. So all was booked, and the owner of our puppy is up and at the airport at 5.30am as per instructions on the 21st of Dec. DH took the day off to travel to Hobart (about 500km from where we live) as I wanted as little changeover as possible at the airport for our girl and this was the fastest route. The phone call came from the owner at 5.45am - there is a problem at the airport - the people who carry the dog to the plane (the crate and paperwork was all there and ready) refused to do it. I frantically ring the transport company's emergency number and get the owners out of bed - a husband and wife team. The wife seems to be a little concerned once she woke up but said there was not a lot she could do as she usually deals with international, and this was a domestic transfer. We had to wait until 9.00am until the woman who deals with domestic comes into the office.

Meanwhile, I ring the dog owner back and tell her I'll have to ring her later in regards to what to do next. She isn't impressed as the airport is telling her to leave the puppy there (which she rightfully refused to do) and that it was ridiculous for the Pet Travel company to book it on a 6.30am flight. The next flight out was 10.00am.

In the interim, I have to go to work, move offices and work out whether I was going to a funeral or not that afternoon as a friend had passed away.

At 9.30am, I receive a call from the Pet Transport people to say they have been in contact with the dog owner (who was in the shower by that stage) and she is to hurry back to the airport for the 10.00am flight. Considering you're supposed to be there an hour before the flight, there wasn't much chance of that. Nonetheless, she rushes back to the airport only to find that the flight had been closed and the pilot refused to board the dog even though the plane was still on the tarmac.

She rings me back (pretty irate by now) and informs me that she had plans to go away for Christmas and that the puppy was now going to spend time with her sister over that period. Meanwhile the Pet Travel people had tried to organise for a friend to drive the puppy to Sydney for them the following day, but the owner had refused to give her over to a complete stranger. They also informed me that the owner had kicked up such a fuss at the airport the second time she was there that they now refuse to fly the dog from there altogether if she delivers her. Pet Travel people said she should've just left the puppy there at 6.30am as per the airport's suggestion blink.gif

I'm ready to throttle them both and resolved that we were not going to have the puppy for Christmas. I was disappointed but what can you do... Besides, my friend had just died and my problems were nothing in comparison.

Fast forward to today, and the owner is back from her break and eager to find out when we can be united with our puppy. I ring the Pet Transport people to discover that the Bathurst airport is closed until the 7th of January (and they reckon Tassie is backwards, at least our airports never close!!), so there is nothing much they can do. If I can get her to Sydney from Bathurst, then they'll be able to help me, but other than that, bad luck.

I am soooo disappointed. I really wanted to have all the time over the school holidays to settle her in and get her used to us and a routine before school and my work goes back. sad.gif It is such a logistical nightmare for a 3 hour drive! We were prepared to drive 10 hours to pick her up from our end.

I've researched flights to physically pick her up from Sydney but it's so expensive to get off the island at short notice. If I was on the mainland I'd drive to go and get her.

#2 FreeRangeMum

Posted 27 December 2012 - 06:20 PM

That sucks sad.gif I hope you work something out!!!

#3 Chelli

Posted 27 December 2012 - 07:14 PM

Thanks, me too! I rang a family member today to see if he was in the area, but he's in Glen Innes which is apparently a long way away sad.gif I have no choice but to wait.

#4 YandiGirl

Posted 27 December 2012 - 07:19 PM

It's a nuisance isn't it??? I tried to organise for my cat to be flown from Newcastle to Perth with one of those transport companies. After much heartache, I got on a plane and collected her myself. It was just too difficult.

There was a last minute glitch at Sydney airport, where she had booked and confirmed on the flight, where they said she couldn't be flown as excess baggage, but had to go by courier (same plane FFS), I just had to pay an additional $60 and get her to the AAE office, all after my flight had been called to board.

But...she got there in the end and I could barely contain my excitement when I collected her in Perth from the lovely people at AAE.

Unless you are dropping off and picking up, or are going from capital city to capital city, the pet transport companies are a complete waste of time, IMHO.

I strongly recommend getting on a plane.....

#5 YandiGirl

Posted 27 December 2012 - 07:39 PM

Okay...

Flights, approx $400 round trip, depending on days (Jetstar)
Train to Bathurst from Central $100  return on XPT or $20 return slow train plus coach (45 minutes difference in travel time), plus $40 from airport to Central. Alternatively hire a car from Sydney say $150.
Overnight accommodation in Bathurst $115
AAE $70 (from memory)

Total = $750 (all rounded up so there's no surprises)

There are restrictions on dog travel from the mainland to Tassie, they have to be treated for hydatid tapeworm before they are allowed to travel.

I am sure it will be a bit more expensive than the transport company, but at least you can guarantee the dog will get to Tassie........

#6 Chelli

Posted 27 December 2012 - 07:40 PM

I would get on a plane but I'm looking at an overnight stay in Sydney and then an early flight back to Tassie the next day. I would do that but it would mean finding somewhere to stay that accepts dogs, working out how to get from Sydney to Bathurst return that accepts dogs as I wouldn't be able to fly into Bathurst due to the airport being closed until the 7th of Jan. I might be able to meet the owner in Sydney but again that would mean the day before I return which would be preferable or risking they may not make it to the airport in time on the day I return.

I'd still have to organize a travel crate that is airline approved for the return trip, and there are no cheap flights left due to the time of year. I just wish the morons who refused to put her on the plane in the first place realized how selfish they were being. sad.gif

#7 Feral*Spikey*

Posted 27 December 2012 - 07:44 PM

Bathurst isn't close to me either - otherwise I'd have done a grab and drop for you. Oh, and the small matter of DD getting chicken pox, so I'm trying to quarantine us all...

So in the meantime, what kind of dog did you get? A rescue or a breed?

#8 YandiGirl

Posted 27 December 2012 - 07:45 PM

Stay in Bathurst and collect the dog the next morning, hire a car, you can drive the dog yourself. I saw $189 flights, all depends on the day you travel. AAE will hire you a crate, or you can buy one.

#9 Chelli

Posted 27 December 2012 - 07:45 PM

Thanks for researching that YandiGirl, only problem I was also told that only Qantas and Virgin will fly pets, but maybe that was unaccompanied. Ideally getting a flight in and out on the same day would've been ideal, but that won't happen.

The pet travel company have charged me $277 for the one-way travel.

#10 YandiGirl

Posted 27 December 2012 - 07:52 PM

Meh, took 5 mins. original.gif They don't call me "Google One" for nothing.

Jetstar also fly pets, they just officially travel with AAE.

$227 and you don't have your dog.  Yes, it's more, but you'll have your dog.

#11 laridae

Posted 27 December 2012 - 07:53 PM

The dogs homes in Tassie are all full to overflowing if you are after a less hassle way of getting a dog!

#12 Chelli

Posted 27 December 2012 - 08:14 PM

Thanks Laridae, I am aware of this. The dog I currently have and the one who passed away (Holly) are both rescue dogs. I thoroughly studied and rang the dogs homes (I have an affiliation with our local one as Holly would often run away despite having an electronic containment system and end up there). I need to consider the other animals I have and factor in that Holly loved to round up our cattle and had wounded calves when she ran them through a fence, and she killed our free range chickens if they wandered into her area. As much as I loved her, she was a lot of hard work who was hit by a car that was looking for her when she ran off as soon as she was outside one morning.



#13 hiddensecrets

Posted 27 December 2012 - 09:50 PM

QUOTE (YandiGirl @ 27/12/2012, 05:52 PM) <{POST_SNAPBACK}>
Meh, took 5 mins. original.gif They don't call me "Google One" for nothing.

Jetstar also fly pets, they just officially travel with AAE.

$227 and you don't have your dog.  Yes, it's more, but you'll have your dog.


Do you mean that even though the Jet Star website says they do not fly pets (under the checked baggage section), they technically do but via AAE??? If this is the case, good to know lol.

#14 her mum

Posted 27 December 2012 - 10:03 PM

Given Tasmania is much less than 400km across and less than 300km from tip to tip I am finding it fairly difficult to understand where you would be driving from that would make the trip 500km to Hobart Airport...and even more difficult to understand how said 500km drive would take 10 hours?

Based on this, I'm finding the whole thing a little exaggerated sounding. But that could just be me and the mood I'm in cool.gif

#15 Lyn86

Posted 27 December 2012 - 11:00 PM

Hermum-Maybe there is no direct route to the airport?
Hope you sort it out Chelli and have your new pup home soon.

Edited by Lyn86, 27 December 2012 - 11:09 PM.


#16 *Ker*

Posted 27 December 2012 - 11:01 PM

QUOTE (her mum @ 27/12/2012, 10:33 PM) <{POST_SNAPBACK}>
and even more difficult to understand how said 500km drive would take 10 hours?


100km an hour, 5 hours there, 5 hours back = 10 hours.

Not rocket science...


#17 EBeditor

Posted 27 December 2012 - 11:10 PM

Tasmania's roads are narrow and winding, you can't travel anywhere near 100km on many stretches. I have been there a few times and very much underestimated the time required to drive to my destinations.

Hope you work something out soon Chelli, how frustrating.

#18 her mum

Posted 28 December 2012 - 08:30 PM

QUOTE (*Ker* @ 27/12/2012, 11:01 PM) <{POST_SNAPBACK}>
100km an hour, 5 hours there, 5 hours back = 10 hours.

Not rocket science...



That's not rocket science no, however it's just common sense that when you are talking about a 3 hour one way drive someone else is going to do and comparing it to the 10 hour drive you are going to do that your drive is also one way...otherwise it's just a massive exaggeration wink.gif

#19 her mum

Posted 28 December 2012 - 08:31 PM

QUOTE (EBeditor @ 27/12/2012, 11:10 PM) <{POST_SNAPBACK}>
Tasmania's roads are narrow and winding, you can't travel anywhere near 100km on many stretches. I have been there a few times and very much underestimated the time required to drive to my destinations.

Hope you work something out soon Chelli, how frustrating.



Yesssss...I actually lived there for quite a few years. You can go over 50km on the vast, vast majority of roads, still making that 10 hour trip impossible.

#20 Peridot

Posted 28 December 2012 - 08:38 PM

Where we live is 4 hours from Hobart.. Smithton for example, would be close to 5 hours!

#21 Guest_3Keiki_*

Posted 28 December 2012 - 08:55 PM

QUOTE (her mum @ 28/12/2012, 09:31 PM) <{POST_SNAPBACK}>
Yesssss...I actually lived there for quite a few years. You can go over 50km on the vast, vast majority of roads, still making that 10 hour trip impossible.


curious but are you being obstreperous for any given reason...??
Calling exaggeration just to be persnickety?
Disagreeing with everyones explanations simply to be cantankerous?
Or did Santa leave sticks and rocks in someones stocking this year...?

Edited by 3Keiki, 28 December 2012 - 09:09 PM.


#22 Peridot

Posted 29 December 2012 - 09:28 AM

The Hobart airport is also near half an hour away from Hobart too.. One thing about Tassie, none of our airports are actually in the city they're meant to be in! Burnie's airport is in Wynyard, Devonport's is closer to Port Sorell, Launceston's airport is way out past Kings Meadows, and Hobart's is near Cambridge!!

#23 eilca

Posted 29 December 2012 - 01:05 PM

Any resolution yet?  It must be heartbreaking to not have your puppy yet.  I also understand wanting to have it over the whole holiday break.

#24 Chelli

Posted 29 December 2012 - 07:30 PM

I'm on the NW coast of Tas, so it's a matter of driving half way across the state before heading down the Midlands. On a good day you don't get stuck behind a P-plater doing 80km and nowhere near an overtaking lane on the Midlands, or even worse, behind a tractor on the highway happy.gif

Still no closer to a resolution, I have to at least wait until Monday before the person who deals with domestic transport to be back in the office. The other one I was speaking to only deals with international transport, so this was all over her head sad.gif

#25 msro82

Posted 29 December 2012 - 07:41 PM

QUOTE (her mum @ 27/12/2012, 11:03 PM) <{POST_SNAPBACK}>
Given Tasmania is much less than 400km across and less than 300km from tip to tip I am finding it fairly difficult to understand where you would be driving from that would make the trip 500km to Hobart Airport...and even more difficult to understand how said 500km drive would take 10 hours?

Based on this, I'm finding the whole thing a little exaggerated sounding. But that could just be me and the mood I'm in cool.gif


You do realise that the route to Won't be top to bottom or left to right or vice versa! My guess is the original poster lives up circular head way - at least a 5 hour trip on a good day!

I hope you get your dog soon :-)




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Win $1000 with Sea-Bands!

Three lucky fans can win a Sea-Band prize pack valued at over $1000 each, which includes two Sea-Bands plus a $1000 Eftpos gift card!

Misery loves Facebook

Facebook users are often criticised for only showing the positive, fun parts of their lives. But what about when it swings the other way, when someone uses it for the purposes of ranting about their children all the time, never posting anything positive?

Toddler's adorable impersonation of pregnant mum

Little Ellis has noticed his mum is walking differently lately, and his impersonation of her is hilarious.

'Forgotten baby syndrome' can happen to any one of us

When my third child was two months old, I strapped her into her car seat, then promptly forgot all about her. But she survived, unharmed, because it was winter, and I was lucky.

Join the Real Mums Test Drive Team

Five mums or mums-to-be will join the EB Test Drive Team and discover great items at an exclusive Big W event. (Sydney only.)

Ten things I've learned about motherhood

Never take a good night's sleep for granted. There is no logic like toddler logic. Standing on Lego hurts every time. These are the truths of parenthood.

Parenting past the toddler years: what's next?

Your baby has grown into a toddler, and now your toddler is fast approaching the preschooler stage. What can you expect as a parent?

Tips on what to pack in your hospital bag

Before giving birth I read countless lists, ended up overpacking just a little, and now know what I'll actually want to pack next time.

New app keeps tabs on your kids at childcare

Popular new technology lets parents know what their children are up to at childcare - but not everyone is a fan.

21 things I love about newborns

There?s an irresistible magic about newborns. Of course they're not all smiles and rainbows, but they are undeniably cute and remarkable in so, so many ways.

Kid-friendly hairdressers: who says haircuts can?t be fun?

I?ve found some salons who boast setups ideal for children ? you name it, they?ve thought of it. All are designed to make haircuts fun rather than stressful.

Labour pain relief may reduce risk of postnatal depression: study

Postnatal depression is a complex condition, but researchers say pain relief during labour may help some women.

Why we need better support for men after miscarriage

In a recent study, 85 per cent of men admitted feeling sadness after their partner miscarried, but almost half said they didn't share their feelings at all. What can be done to help them?

Mum in business: Kristy Chong

Kristy Chong is the managing director of Australian-made Modibodi underwear and a mum to Lucas, 6, Jason, 4, and Isaac, 6 months. She shares her advice for other mums thinking about starting their own businesses.

From toddler to preschooler: a developmental roadmap

So your toddler is growing up and will soon be entering the preschooler years. Here are a few ways to frame their development that will help you understand what?s going in those beautiful, funny, clever little heads of theirs.

Mum sacrifices an eye for her unborn baby

Motherhood is full of sacrifices, but this woman has made a life-altering one - and her baby hasn't even been born.

A grandparent by any other name

A growing number of grandparents are shunning tradition and going against conventional names - but a grandparent by any other name still gives the same awesome cuddles and kisses.

Photographer captures the beauty of adoption

The love of a family is usually tough to capture on camera. This is an exception.

When labour just doesn't happen

After three healthy kids, I can?t help feeling I?ve been a little ripped off. I missed out on something I had always wanted to experience, and now I?ll never get the chance.

Be careful what you say, your baby is listening

The importance of speaking to your baby even if they are not old enough to answer back has been highlighted by new research.

Share the little things that make you smile

We're giving away a Mountain Buggy nano, the ultimate travel stroller - and here are some of the great entries so far.

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win a Mountain Buggy nano

We?re giving away the new Mountain Buggy Nano - the lightweight travel buggy! So show us the little things that make you smile for your chance to win.

Be careful what you say, your baby is listening

The importance of speaking to your baby even if they are not old enough to answer back has been highlighted by new research.

Win $1000 with Sea-Bands!

Three lucky fans can win a Sea-Band prize pack valued at over $1000 each, which includes two Sea-Bands plus a $1000 Eftpos gift card!

The beautiful moment a baby was born at the side of a road

It's not where she expected to give birth, but mum Corrine Cinatl is delighted that her daughter's roadside arrival was captured in a series of beautiful photos.

Doctor sings first Happy Birthday to newborns

His job is to deliver babies, but this US obstetrician also has a unique way of celebrating the miracle of life.

Join the Real Mums Test Drive Team

Five mums or mums-to-be will join the EB Test Drive Team and discover great items at an exclusive Big W event. (Sydney only.)

The Nappy Collective starts new drive

It's that time of year when the dedicated volunteers at The Nappy Collective do their bit to help out mums and children in need - and they need your help.

Baby shower cake wrecks

From misshapen cake babies to questionable text, from odd colour choices to internal organ recreation, these are the baby shower cakes that taste forgot.

Photographer captures the beauty of adoption

The love of a family is usually tough to capture on camera. This is an exception.

Pregnancy progression photo ideas

Want to record your pregnancy as your belly grows? Here are some creative, fun ideas for photo shoots along the way.

The myths and facts about "normal" breastfeeding

When it comes to successful breastfeeding, there is a wide variety to what is "normal", according to new research.

Tin can craft and DIY ideas

Got a few old formula, Milo or coffee cans around the house? Use these fantastic upcycling ideas to create items for around the house and yard.

Dads meet their newborn for the first time

Emotional photos of two fathers meeting their newborn son have resonated with viewers worldwide, attracting thousands of Facebook likes and shares.

Skin safety isn't just a summer worry

Lax about the slip slop slap with your kids as weather turns cooler? Here's a reminder as to why we have to remain vigilant for our children?s future health.

Personalised baby gifts

We've scoured the internet to find gorgeous personalised keepsakes and nursery decor to record baby name and dates. They make great gifts for christenings, name days and birthdays! (All prices in AU.)

Creative sleeping baby photoshoots

See how some parents and photographers have captured sleeping babies in unusual positions and using different props.

DIY kitchen and food hacks

DIY your way to a better kitchen and make cooking easier with our clever hacks. (Some content reproduced with permission from mashable.com.)

Winter warmers for babies and toddlers

Your baby or toddler will be nice and snug in these beautiful and fun winter pieces. Most are hand-made or knitted, and they're all designed to keep your little one toastie - and adorable!

 

Mind, body, beauty, life

Making time for me

We look at your wellbeing, covering health, relationships, beauty and fashion, mind and body.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.