Jump to content
Shops matching sale prices
2 replies to this topic
Posted 20 December 2012 - 01:23 PM
I know what the response will probably be but I thought id post anyway. What do you think a shop should do in regards to matching their sale prices? I know the big chains will match an item that you have on layby if they have it on sale and I have done thise before, say at Big W or Kmart.
I bought a large piece of furniture and paid for it. It was a six week delivery and I picked it up today. I think my main mistake was paying for it as I did have the option of not paying at the time. It was on sale, and also a further 5% off the sale price.
I asked the girl could she match the sale price, the answer was no with a laugh!! Rude. I said that was unfair but reluctantly picked it up anyway. I am a bit annoyed that I didn't say no and just return it, I mean I could just re buy it at the lower price so I find it a bit rude that they won't match it. Oh well, lesson learned. The main reason I didn't ask is because I am not familiar with the store and although they are a large chain I felt like it might be a pain if they refused and wanted to argue. Even the guy at the pick up said that I should have cancelled the sale. Something makes me think they would have just refused to refund me.
What do you think?
Posted 20 December 2012 - 01:31 PM
I would write them a letter, very similiar to what you have posted and they may refund you that 5%. Most chains know that if you are unhappy you will tell lots of people.
1st para - Very happy with the quality of our table.......
2nd - BUT very unhappy with......
3rd - Have always had great service previously from you and would hate this to ruin it.
Posted 20 December 2012 - 01:46 PM
I think it was a bit unprofessional of the sales lady to laugh at you, but shops aren't obliged to price match items in this way.
You entered into a contract with them, at an agreed price, so you should honour that agreement.
I guess it doesn't hurt to ask if they could discount to the current price, but I wouldn't be upset or return the item if they refused, because you accepted the terms.
I used to work for a place that would get phone calls 12 months after a sale was made - with customers asking us to credit their account because the product was now advertised on sale and was much cheaper. The customer had used the product for 12 months, and although we were polite to them on the phone, we'd laugh at their ridiculous request after we'd hung up.
We also had customers trying to return a product 12 months later for a refund.
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
Today, on White Ribbon Day - and every other day - we're teaching our son to say no to violence against women.
If there is one thing the owners of Tillings Cafe can be certain of, it is that the eatery won't win the award for Britain's best baby-friendly coffee shop any time soon.
A woman who admitted to dumping her newborn baby down a Sydney drain has reportedly been allowed to give him a name.
Are you feeling used up by life's stress, family problems and a demanding job you can't turn off? Many people are way beyond work-life exhaustion. They are functioning as robots.
The world's biggest chocolate-maker says we're running out of chocolate.
A baby who was born at 23 weeks has survived her first week of life outside the womb.
It might sound like temporary insanity, but almost obsessive nesting as you near your due date isn’t uncommon – even if you’re not usually a particularly clean person.
The baby found abandoned in a Sydney drain may have been alone for up to six days without being fed, leaving many asking how he could have survived.
A child's excitement at Christmas time is a beautiful thing, but one dad ponders whether his toddler daughter is getting into the festive mood a bit too soon.
A new experience is radically altering men's views of childbirth.
Italian police have placed 12 doctors under house arrest on suspicion of promoting baby milk formula over breastfeeding.
Cara Simmons arrived at work to clean a large and beautiful house in time for a party planned for that evening. It was soon hers.
Every now and then your child does or says something that is truly memorable.
A few weeks ago, some dear friends of mine had their first baby. As the proud dad texted me a picture I had to fight the natural instinct to say “Enjoy every moment!”
Footage of Australian babies and children sleeping in their bedrooms are among the images on a Russian site showing live feeds from thousands of homes and businesses around the world.
Was there really a man who was actually there by his wife’s side as she laboured and gave birth to his child, all while he was making what he perceived to be meaningful eye contact with a midwife?
Tantrum Trolls are a small but growing species of predatory bottom-feeders who delight in picking on parents at their most vulnerable.
The death of children, siblings, and parents has long term impacts on the rest of our lives.
Love has nothing to do with mental illness. But love may drive a mother to do something about it.
We have a beautiful seven-month-old son, and his allergy rules our life.
A transgender man who breastfed his first baby - despite having his breasts removed as part of his transformation from female to male - has now had a second child.
A Canadian couple were slammed with a million dollar medical bill after their daughter was prematurely during their babymoon.
One in every five dollars spent at supermarkets goes on cigarettes or junk food, according to industry data.
There is no doubt mums have a right to continue breastfeeding after they have returned to work, but one teacher in the US has taken it to the extreme.
We have 4 family passes to give away to see Disney Live! presents Three Classic Fairy Tales, touring Australia this December/January.
Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.
Top 5 Articles
To celebrate the release of PADDINGTON, we are giving five lucky winners the chance to win a family pass to the exclusive Australian Premiere in Sydney on December 7!
We were green and uninitiated, perhaps a little naïve when it came to the favourite toy responsibility.
She looks him up and down and then touches his chin, but baby Lindsey still isn't sure this clean-shaven man is her dad.
Medical experts say intense fitness routines can be done safely during pregnancy - if the mums-to-be follow some guidelines.
Are our hopes, dreams and expectations for our children what they really need?
Before even giving birth, Katie Myers' maternal instincts warned her something was wrong with her baby.
Some dads-to-be don't miss a beat when their partner is pregnant; others struggle with a range of issues and can become withdrawn, right when their support is needed most.
Katharine and Kris Camilli devised a clever trick to immortalise their family and friends' reactions to their exciting pregnancy news.
"After 30 years on television, I had become what I despised: a painted doll who spent an hour a day and close to $200 a week putting on a mask."
I am secure, confident and strong, but the responsibility of protecting my children can almost bring me undone.
There are so many ways in which parenthood changes us as women, but one of the most noticeable, for me, has been the changing state of my emotions.
Baby Maia was conceived against the odds, only to find she was sharing a womb with an ominous "foreign body".
They say dog is man's best friend, but this playful pooch seems to have chosen a jumping baby as her number one buddy.
New paernts can get frustrated when their newborn gets fussy and can't settle down. When you're feeling overwhelmed, try some of these simple tips to help soothe your baby.
The data-lovers at nameberry.com have been at it again – this time, they’ve discovered the names that are continually rising up the ranks, ready to take out some top spots in the next few years.
Ideally, you want to give food that isn’t expensive to make, isn't too difficult to create, and freezes well; stews, bakes, soups and pasta sauces are perfect.
Some pregnancy products come to market and are just awesome. Others just leave you scratching your head.
Twin brothers have become dads on the same day ? with their partners giving birth in the same hospital, and even the same birthing pool.
How many weeks til Christmas?
Get the "Santa" shopping done without the kids in tow.