Jump to content
Shops matching sale prices
2 replies to this topic
Posted 20 December 2012 - 01:23 PM
I know what the response will probably be but I thought id post anyway. What do you think a shop should do in regards to matching their sale prices? I know the big chains will match an item that you have on layby if they have it on sale and I have done thise before, say at Big W or Kmart.
I bought a large piece of furniture and paid for it. It was a six week delivery and I picked it up today. I think my main mistake was paying for it as I did have the option of not paying at the time. It was on sale, and also a further 5% off the sale price.
I asked the girl could she match the sale price, the answer was no with a laugh!! Rude. I said that was unfair but reluctantly picked it up anyway. I am a bit annoyed that I didn't say no and just return it, I mean I could just re buy it at the lower price so I find it a bit rude that they won't match it. Oh well, lesson learned. The main reason I didn't ask is because I am not familiar with the store and although they are a large chain I felt like it might be a pain if they refused and wanted to argue. Even the guy at the pick up said that I should have cancelled the sale. Something makes me think they would have just refused to refund me.
What do you think?
Posted 20 December 2012 - 01:31 PM
I would write them a letter, very similiar to what you have posted and they may refund you that 5%. Most chains know that if you are unhappy you will tell lots of people.
1st para - Very happy with the quality of our table.......
2nd - BUT very unhappy with......
3rd - Have always had great service previously from you and would hate this to ruin it.
Posted 20 December 2012 - 01:46 PM
I think it was a bit unprofessional of the sales lady to laugh at you, but shops aren't obliged to price match items in this way.
You entered into a contract with them, at an agreed price, so you should honour that agreement.
I guess it doesn't hurt to ask if they could discount to the current price, but I wouldn't be upset or return the item if they refused, because you accepted the terms.
I used to work for a place that would get phone calls 12 months after a sale was made - with customers asking us to credit their account because the product was now advertised on sale and was much cheaper. The customer had used the product for 12 months, and although we were polite to them on the phone, we'd laugh at their ridiculous request after we'd hung up.
We also had customers trying to return a product 12 months later for a refund.
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
The workplace isn't always a friendly place for pregnant women. Yet working women inclined to conceal a pregnancy from prying coworkers may be better off opening up and carrying on, according to a new study.
To celebrate Mother's Day this year we are giving you the chance to win one of five great prizes simply by telling us your story.
There is so much pressure about having a baby who sleeps 'all night' , it's no wonder you worry about your baby if she wakes in the night.
What makes some names have comebacks while others silently fade into oblivion? A few factors come into play.
Dads can have many reasons for not wanting their partners to breastfeed their baby, but both parents should learn more about it before making a final decision.
Most new mums would recoil at the thought, but Sarah Stage has shared a post-pregnancy selfie just four days after giving birth.
If you're a new mum and feeling ignored by the older mum/the old hand/the has-been, please know, it's not you, it's me. Blame the last child parenting fatigue.
Having a new baby isn't tiring - it can be downright exhausting.
I was on a high. I'd done it all by myself with no help from anyone.
We're big fans of kids' birthday parties - but this is one bash we're glad we didn't get an invite to.
Everybody loves a bargain - including the Duchess of Cambridge.
A lengthy note put on the window of a fish & chip shop has gone viral due to the writer's serious doubts about the romance of travel.
Pregnant women are under pressure to do all the "right things" to have a healthy child. It results in women feeling judged about their decisions.
Giving your child a sibling when you don't want to have another baby can be a complex issue.
The mother of missing toddler William Tyrrell says she has a vision that somebody "picked him up and moved him on ... that's the only way ... to explain for him not to be there".
Most 23-year-old blokes spend their hard earned cash on fun times with mates or romantic dinners with their girlfriend, but not Tommy Connolly.
The first all-female quintuplets born in the United States were delivered last week, at 28 weeks and two days.
He may be less than a week old, but baby James Hunter has already helped his model mum silence her critics.
A recent Reddit thread has revealed some of the more creative names in the world.
A US woman awakened this week from a four-month-long coma that doctors had feared would be permanent and learned that she had given birth to a baby boy, according to her family.
Posting a lot of baby photos doesn't make you a bad person. It may make your Facebook feed a little irritating, but it doesn't make you a bad person.
It's time to shift the focus off what dads aren’t doing and shine it on what they are.
If you're only just joining the modern cloth nappy movement, or would like to spruce up your collection, we have to introduce you to Designer Bums.
When you’ve just had a baby, having sex isn’t usually top priority. In fact, for a lot of women it rates about as appealing as changing another dirty nappy.
Is it acceptable to use these car parking spots when pregnant? How many of us would admit to doing it?
Fertility doctors have described their "most extraordinary case" - creating a healthy baby from sperm taken 48 hours after a man had died.
Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.
Top 5 Articles
You have less than a week left to win your child one of five Fisher-Price toy packs valued at over $600 each - hurry, enter today!
Let’s keep talking about these issues and not allow them to be put into a neat little box that’s labelled ‘Fix childcare and everything is solved’.
When trolls felt the need to comment on 35-year-old singer-songwriter Pink's weight, her answer was an awesome ode to body love.
A national chain of fertility clinics is offering egg donors a $5000 payment to cover their expenses, a first for Australia which is raising concerns the money could act as an inducement.
Australian officials could do nothing to stop an Australian couple from abandoning their baby son, born through surrogacy in India, after they decided they did not want to bring him to Australia.
Individual choice works for haircuts and handbags, but not for preventing infectious diseases that kill kids.
If there is one thing Leilani Rogers knows about childbirth, it is that no two deliveries are ever the same.
Note to self: less sewing, more life. Not the party dress, but the party. The toddler, as usual, has it all figured out.
In 1965, Zella Jackson-Price was told her premature baby girl had died shortly after birth.
New research suggests that taking specific pregnancy probiotics could be the answer to a range of common pregnancy side effects.
Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.
Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.
A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.
Last week to submit a picture of your baby at play for your chance to win. Visit the Play Wall to view our recent entries.