Jump to content

Reasonable or not?


  • Please log in to reply
23 replies to this topic

#1 Azadel

Posted 19 December 2012 - 07:28 AM

Having your eyes tested in a store based optometrist and then they don't give you your prescription, so you have to buy glasses in that store - harsh, or fair enough?

#2 Tooties

Posted 19 December 2012 - 07:31 AM

Harsh - my optometrist always gives me my script. I didn't think they were allowed to refuse. You're not obligated to buy your glasses from the same place as tests your eyes.

#3 jessie123

Posted 19 December 2012 - 07:32 AM

I thought they had to give you your script.

I would refuse to buy from there if they did that.

#4 Harmonica

Posted 19 December 2012 - 07:33 AM

Harsh - you should always be able to access your script. I always take my script with me if I travel in case something happens to my glasses.

#5 EsmeLennox

Posted 19 December 2012 - 07:34 AM

I find that most retail optometrists will not offer you the script, but if you ask for it they have to provide you with a copy. So if you asked and they didn't give it to you then yes that is harsh and I would complain very loudly!

#6 ekbaby

Posted 19 December 2012 - 07:35 AM

[quote]Dodgy. Medicare is paying them a fee, they don't test you out of the kindness of their hearts![/quote

I agree, unless this condition was made upfront before the testing.

I think some place I have been to may have charged a fee that was higher than the medicare fee (so you had to pay a gap fee),  but offered a rebate on this if you purchased your glasses from the store?

#7 PatG

Posted 19 December 2012 - 07:42 AM

Yep, I believe they have to give you the script if you ask for it.  I buy my glasses online as my lenses are quite expensive in store (I was quoted $420 in store last time for just the lenses).  I bought a full set (same spec lenses) with frames online for $80.

They tend not to include you pupillary distance (distance between pupils) when they give you your script as it is not officially part of your prescription.

#8 MintyBiscuit

Posted 19 December 2012 - 07:46 AM

I'm pretty sure they're required to give you the script. As PPs have said, it's a medicare covered service. It'd be the same as a doctor refusing to forward your records if you changed doctors.

#9 asdf89

Posted 19 December 2012 - 07:55 AM

Did you ask for a copy of the script?


Once before I asked for my script, not even from my optometrist but one from the same chain (as I was in a different town, and all their records are stored on the one system), and I got it. No appointment, no money changing hands. I then used that script to go to all the different optometrists in town to find the best price on a pair of prescription sunnies.

If they refused you, I'm pretty sure that's illegal.



#10 Bunsen the feral

Posted 19 December 2012 - 07:59 AM

Unreasonable and bad business sense - I like to bring someone along when choosing frames (very hard to know what looks good when you can't see anything) but I'm not going to make them sit around while I get tested, so I never buy glasses the same day. If I wasn't allowed to take my script away with me I wouldn't want to buy there - good helpful service on the other hand would get back in the door.

#11 Azadel

Posted 19 December 2012 - 08:00 AM

I didn't ask - wasn't sure if it was SOP, optometrists have to cover their costs and I'd look stingy, or if they were being unfair.

#12 JECJEC

Posted 19 December 2012 - 08:03 AM

I didn't realise you were supposed to get a script - never really thought about it and have never been offered. Clearly the prey on the uneducated like me. (Had two sets of glasses)

#13 neddyteddy

Posted 19 December 2012 - 08:05 AM

I can understand that, I'm a beauty therapist people want to come in for a half hour skin consult... discuss every detail of their skin needs, get their prescription then buy online. I get nothing for my time. Do you like going to work for free?

#14 *Tess*

Posted 19 December 2012 - 08:07 AM

I've had my eyes tested by a multitude of different optometrists and none have ever offered my script without me asking first.

#15 her mum

Posted 19 December 2012 - 08:07 AM

QUOTE (neddyteddy @ 19/12/2012, 08:05 AM) <{POST_SNAPBACK}>
I can understand that, I'm a beauty therapist people want to come in for a half hour skin consult... discuss every detail of their skin needs, get their prescription then buy online. I get nothing for my time. Do you like going to work for free?



The optometrist isn't doing it for free - it's covered under Medicare so they claim on that.

#16 asdf89

Posted 19 December 2012 - 08:09 AM

QUOTE (Azadel @ 19/12/2012, 09:00 AM) <{POST_SNAPBACK}>
I didn't ask - wasn't sure if it was SOP, optometrists have to cover their costs and I'd look stingy, or if they were being unfair.



FWIW, the chain optom I see always gives me a copy of my new script at the end of the appointment (but in the story in my previous post I had to get another copy because I lost it blush.gif )

Have you already ordered glasses from them? If not, go back and ask for a copy of your script... otherwise just ask next time you get a check up.

(Having a copy of your script is also useful if you're planning overseas travel - some countries (like India and Thailand) do glasses for super cheap and in 24hr turn around. I got 2 pairs of glasses in Thailand this year)

#17 Azadel

Posted 19 December 2012 - 08:09 AM

QUOTE (neddyteddy @ 19/12/2012, 09:05 AM) <{POST_SNAPBACK}>
I can understand that, I'm a beauty therapist people want to come in for a half hour skin consult... discuss every detail of their skin needs, get their prescription then buy online. I get nothing for my time. Do you like going to work for free?


No, but you probably don't bill medicare for the consultation.

#18 katpaws

Posted 19 December 2012 - 08:25 AM

QUOTE
I'm a beauty therapist people want to come in for a half hour skin consult... discuss every detail of their skin needs, get their prescription then buy online. I get nothing for my time. Do you like going to work for free?


Then you change how you operate - you either increase your charge to include your "wasted time" or offer products at online prices or close to. You are being paid for the consultation; I don't see how you are working for free. If you want people to just buy the products you have, then you make it a condition of your services.

Every time i get my eyes checked I always get a script if the prescription changes. Firstly, in case i need to buy replacement contacts or glasses (ie while travelling) and also so i can shop around for the best price.

I do not think that an optomistrist can withhold a script from someone, as there are very legitimate reasons for wanting it ie if you are travelling away from home. I am sure there is a board or something that you can contact OP to ask them. Maybe the HIC can assist.

Edited by katpaws, 19 December 2012 - 08:25 AM.


#19 Funwith3

Posted 19 December 2012 - 08:32 AM

I didn't know optometrists get a payment from the government?? The optometrist I've been to tests eyes for free...so I would assume I'd buy my glasses there, it's only fair. Otherwise he gets nothing out of it. But now I'm finding out they get a payment? Or is this wrong?  unsure.gif

#20 ubermum

Posted 19 December 2012 - 08:36 AM

Unlawful. They must give the script if you request it. You have paid for the eye assessment via medicare. That would be like a doctor sending your script to his pharmacist friend next door. They can't do it.
Eye tests are bulk billed by medicare. If you request your script, they MUST give it to you. Since people started buying online at places like Zenni, they have got a lot more nasty and try to pressure you to buy through them.

#21 ubermum

Posted 19 December 2012 - 08:38 AM

QUOTE (neddyteddy @ 19/12/2012, 09:05 AM) <{POST_SNAPBACK}>
I can understand that, I'm a beauty therapist people want to come in for a half hour skin consult... discuss every detail of their skin needs, get their prescription then buy online. I get nothing for my time. Do you like going to work for free?


It's not free, optometrists get paid by Medicare. Perhaps you should start charging for your skin consultation.

Edited by ubermum, 19 December 2012 - 08:38 AM.


#22 asdf89

Posted 19 December 2012 - 08:39 AM

QUOTE (Funwith3 @ 19/12/2012, 09:32 AM) <{POST_SNAPBACK}>
I didn't know optometrists get a payment from the government?? The optometrist I've been to tests eyes for free...so I would assume I'd buy my glasses there, it's only fair. Otherwise he gets nothing out of it. But now I'm finding out they get a payment? Or is this wrong? unsure.gif


He's not just doing it out of the goodness of his heart - it's a medicare covered service.

https://www.medicareaustralia.gov.au/public...hat-cover.shtml

the only cost you may pay from having an eye test if they do those back of the eye photographs (?digital retina scans maybe). Some places do them for free, others you have to pay.

#23 clm1982

Posted 19 December 2012 - 08:41 AM

QUOTE (Jemstar @ 19/12/2012, 08:34 AM) <{POST_SNAPBACK}>
I find that most retail optometrists will not offer you the script, but if you ask for it they have to provide you with a copy. So if you asked and they didn't give it to you then yes that is harsh and I would complain very loudly!



This! Ive always had to ask for a script.

#24 Julie3Girls

Posted 19 December 2012 - 08:56 AM

Eye tests are bulkbilled, so yes, the optomertrist is getting something out of it.

Most of the ones located as part of a eyewear/optical store are going to be on the one computer system. The optomertrist puts the details in the system against your file. When you buy from there, they can access the script from your file.

By not printing it, it probably does encourage people to buy through them. But, they will give you a copy of the script if you ask.

The optomertrist I went to for years had paper records, and he always gave me the script, even though he was in the chain store.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

WIN an exclusive performance from Sam Moran!

To celebrate the release of children?s musical series Play Along with Sam, out now on DVD, we?re giving one lucky parent the chance to have Sam perform at their child?s pre-school or day care!

Toddler freed after getting trapped in escalator

A shopping centre escalator needed to be pulled apart to free a toddler's trapped hand.

Why I'm kind of excited about my daughter's nits

Is it weird to say that I am secretly thrilled to find that my daughter Edie has nits?

Baby born at 10:11 on 12-13-14

Well, it's actually 13-12-14 to us over here. But still, Clare Elizabeth Keane's consecutive numerical birth time is pretty special.

On holding tightly and loving fiercely

We can't live in fear. This post is about Christmas and how at this time we should be celebrating life and grateful for what we have: our loved ones who we cherish fiercely.

Babies, relatives and coping with Christmas day

Everyone will love your baby but your baby may not be so happy to be passed around a lot of new people - nor may you want to feed with an audience.

Why I won't be posting pictures of my baby on Facebook

There are pros and cons to this policy.

The myths and truths of gender swaying

Here are a few popular methods hopeful parents-to-be use to try to get a baby of their preferred gender – and what an expert says about whether they really work.

10 easy DIY Christmas decoration ideas

It's officially time to get into the Christmas spirit. Why not branch out when you put up your tree this year and add a personal touch with a few DIY decorations? We've found the perfect easy-to-make ways to put more festive fever into your home.

The dangerous new trend of glucose challenge test refusal

A dangerous trend is seeing more mothers-to-be declining a relatively simple and painless test to check for gestational diabetes.

Office of Fair Trading reveals naughty toys ahead of Christmas

The Office of Fair Trading has pulled seven toys from shelves ahead of Christmas after they fail safety tests.

Video: Baby boy's trouble with twins

These twin girls will no doubt have fun fooling people in years to come, but nobody will be as confused as baby Landon.

Long-term reversible male contraceptive on its way

Men could soon have access to an injectable long-term contraceptive which works in a similar way to a vasectomy but promises to be easily reversed.

'I tried to kill my baby': one mum's story

After bathing and dressing her three-month-old son, Amanda had a rare moment alone with her baby.

Attack of the 'mummy brain'

I feel that almost every day, someone in my life - be they a friend, family member or complete stranger - feels the need to excuse my behaviour as I have other things on my mind.

Mum of baby who fell ill after drinking raw milk speaks out

A Melbourne mother has described how her son turned grey when he became seriously ill after drinking raw milk.

Australian divorce rate lowest since 1976

Modern newlyweds are now well into their 30s and marriage still offers something powerful a new book argues.

The aftermath of a traumatic birth experience

In Australia, 30 per cent of women find their birth experience traumatic, with 6 per cent going on to develop post traumatic stress disorder (PTSD).

Young mum burns 'from inside-out'

A young mum is in intensive care after she took a friend's antibiotic and wound up with an ailment that is burning her body 'from the inside-out'.

The disagreement that can break a relationship

If he doesn't change his mind, all I can hope is that I will. It would be a waste to spend the rest of my marriage mourning a baby that never was.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Co-sleeping or no-sleeping? Mum videos worst nap ever

One mother's futile attempt to sleep in caught on camera in a hilarious - and very cute - video.

Why children misbehave during the festive season

While we all like to imagine the holiday season as being a fun, loving and bonding experience; often our reality is quiet different.

I was fat-shamed by my doctor

The fear of being weighed is the most significant factor in women cancelling medical appointments - and now weight-shaming has happened to me.

End of an era: no more childcare

As we reach the end of 2014, we're closing the book on many things for another year, most notably childcare. Our last child has attended childcare for the very last time.

WIN an exclusive performance from Sam Moran!

To celebrate the release of children?s musical series Play Along with Sam, out now on DVD, we?re giving one lucky parent the chance to have Sam perform at their child?s pre-school or day care!

The 7-year itch is more like the 10-year itch: study

Contrary to popular belief, making it past the seven-year mark doesn't mean your marriage will be smooth sailing from there on.

Should children be forced to sit on Santa's lap?

We teach kids it’s okay to say no if they don’t feel safe, so why do some parents force their children to climb in to Santa's lap?

Stop telling us that parenting gets harder

I’m sure that parenting will get harder. But life isn’t exactly smooth sailing for many of us right now, either.

Baby born weighing almost 14 pounds

Yes, the bouncing baby girl was born by caesarean section. And mum says no more kids.

The dummy debate

I'm the first to admit that when I used to see tiny babies with dummies in their mouths, I thought "Hmm, lazy parenting." And now I apologise.

'I thought I was an only child'

Imagine meeting your double at a school sports event, or regularly being mistaken for someone you haven't met. Separated twins Margaret and Joy tell their story.

Carers admit to force-feeding children

As Sydney grieves the loss of Sydney siege victims Katrina Dawson and Tori Johnson, reports have suggested that both died as heroes.

 

How many weeks til Christmas?

On your To-Do list

Get the "Santa" shopping done without the kids in tow.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.