Jump to content

Have you worked as a mystery shopper?


  • Please log in to reply
26 replies to this topic

#1 ChunkyChook

Posted 13 December 2012 - 03:13 PM

I'm thinking about applying to be a mystery shopper (it appears to be flexible to work around my other position) but I am a little unsure as there are ALWAYS positions in out area.

Is it crappy or is there just a huge demand for it?



#2 whipmix

Posted 13 December 2012 - 03:17 PM

I would love that job!

#3 StilettoMum

Posted 13 December 2012 - 04:40 PM

The pay for the time spent is not the best. There was a thread recently I posted in. If your doing it as a hobby and a bit of fun and understand the small amount of money that's fine.

#4 lafonda

Posted 13 December 2012 - 04:48 PM

I got a job as a mystery shopper this week. First job I've accepted is at Jbhifi, In store for 10 mins, get paid $19

#5 Coffeegirl

Posted 13 December 2012 - 04:53 PM

We use a company called Shop Angels for our mystery shopping checks.

As a company we pay them between $45-60/visit, but i have no idea how much the actual shoppers get paid.   The shoppers they send into our stores have to be in there for a minimum of 15 minutes and have a 40 question questionaire that they fill out.  They are also asked for some personal comments on their experience.   Questions range from clean windows? through to whether they felt comfortable in the shop and what items they were encouraged to buy.

In return we receive  a 3-4 page report on each visit.  

I personally signed up to an agency years ago, but never got sent any assignments sad.gif. From memory they paid between $10-20/visit.

#6 MeHeNDa3

Posted 13 December 2012 - 04:55 PM

I did it for about 6 months and I hated it. If I had little faith in decent customer service before being a mystery shopper, I had even less afterwards.

That said, if you like getting out and don't mind little if any pay for your time, go for it original.gif

#7 SlinkyMalinki

Posted 13 December 2012 - 05:11 PM

Possibly a silly question, but can you take your baby with you?

#8 Froger

Posted 13 December 2012 - 05:15 PM

QUOTE (SlinkyMalinki @ 13/12/2012, 05:11 PM) <{POST_SNAPBACK}>
Possibly a silly question, but can you take your baby with you?

This depends on the company. Some assignments, and some companys, specifically instruct you to shop alone.

#9 missjoads1234

Posted 13 December 2012 - 05:18 PM

Ive done it. I went through a mob calle Hoed. It offered very little work. You usually cant take babies as they want to you be alone. The downfall i found was i was always having to fork over $$ upfront, which i didnt always have. Sure they'd reimburse me but i didnt always have funds up front.

#10 B.feral3

Posted 13 December 2012 - 05:23 PM

I've been dong it for about 10 years.

I use to be signed up to every company under the sun. Now I only bother doing work for about 3. That is because the pay is fair compared to the job and survey length. Others, not so much.

The others still ring me to do jobs because I've never bothered to de-register. If they are offering double pay for an urgent job I'll do it, otherwise no.

There is so much work where I live I get called a few times a week sometimes. It's not a wage but I've got loads of free stuff.


Edited by Bek+3, 13 December 2012 - 05:35 PM.


#11 jemsoli

Posted 13 December 2012 - 05:28 PM

i do mystery shops through shop angels. depending on the shop it is usually $10-20 purchase reimbursement and sometimes a $5-10 payment. i have really not found it worth it for my time, especially since most of the time the items i buy cost more than the reimbursement. i find it better doing surveys for vouchers. have cashed in big time this year!

#12 AstralMoon

Posted 13 December 2012 - 05:34 PM

.................


Edited by AstralMoon, 04 January 2013 - 01:23 AM.


#13 lafonda

Posted 13 December 2012 - 05:34 PM

off topic but pp what sites do you use for surveys?

#14 B.feral3

Posted 13 December 2012 - 05:38 PM

.

Edited by Bek+3, 13 December 2012 - 05:38 PM.


#15 FiveAus

Posted 13 December 2012 - 05:39 PM

I did it for a while for GapBusters, there was plenty of work but I hated it. It's not just the length of time spent doing the job, it's getting there, finding a park, waiting if there's a queue, then filling out the enormous questionnaire afterwards. The pay per job wasn't enough to make it worthwhile, plus I hate shopping so I don't know what I was thinking when I signed up.

GapBusters used to do McDonalds, don't know if they still do but I doubt there's anyone around my area doing mystery shopping because our local Maccas is the filthiest one I've ever seen.

#16 jemsoli

Posted 13 December 2012 - 05:45 PM

for surveys i use your voice, valued opinions and pure profile.

#17 MuppetGirl

Posted 13 December 2012 - 05:56 PM

QUOTE (SlinkyMalinki @ 13/12/2012, 03:11 PM) <{POST_SNAPBACK}>
Possibly a silly question, but can you take your baby with you?


More often that not, yes. I took my babies/kids all the time. It was rare that it wasn't allowed.

I did it for about a year for 3 companies. The pay is extremely poor for time spent. $10 - $20 for driving there, doing the mystery shop, driving home and writing/sending off the report.

The only ones that were good were the ones where you got to purchase product and then you get reimbursed for the product and get to keep the item as well.

#18 B.feral3

Posted 13 December 2012 - 06:04 PM

Gapbuster is the worst for pay. Don't waste your time because that is exactly what you'll be doing if you sign up with them!!

#19 Cat Burglar

Posted 13 December 2012 - 06:07 PM

QUOTE (missjoads1234 @ 13/12/2012, 05:18 PM) <{POST_SNAPBACK}>
Ive done it. I went through a mob calle Hoed. It offered very little work. You usually cant take babies as they want to you be alone. The downfall i found was i was always having to fork over $$ upfront, which i didnt always have. Sure they'd reimburse me but i didnt always have funds up front.


I assume you dont get to keep the stuff you buy? Otherwise that would be a sweet deal!

Incidently my friend manages a liquor store and she says mystery shoppers are REALLY obvious because they ask their questions in a very mechanical way

ETA: obviously from Mamma Mahamta's post sometimes you get to keep the stuff sometimes no.

Can I also ask, do you have to go to a particular store, like x store in y suburb, or can you ask for local work?

Edited by Soccer Mum, 13 December 2012 - 06:09 PM.


#20 B.feral3

Posted 13 December 2012 - 06:15 PM

You keep everything PP. I bought my Pandora and filled it for free mystery shopping.

To answer your other question, when you sign up you put the post codes of the areas you can do.

Other questions, I can take my kids to most but not all. I mystery shopped Sizzler 2 days ago and DS (4 years old) came with me!!

Edited by Bek+3, 13 December 2012 - 06:16 PM.


#21 ChunkyChook

Posted 13 December 2012 - 06:26 PM

Ok so just to get this straight...... you get to buy stuff and get reimbursed for it but it has to be the product they say? Are they all 'buy' products or are some just going in and asking questions?

Also the ones with 40 questions, do you know the questions first (like the wondows, so you know to look) or do you just have to be super observant?



#22 B.feral3

Posted 13 December 2012 - 06:39 PM

Some are product specific e.g chemist and buy XYZ because we want to know if staff are knowledgable with this particular product.

Others are go to a clothing shop and try something on. Make a purchase up to the value of $20 reimbursement. (Can spend more if you wish.)

Liquor store mystery shopps might want you to focus specifically on wine or beer but which wine or beer you buy is up to you.

Restaurant ones vary. Some you might have to e.g specially buy a Whopper Meal. The other day from Wendy's I had to specifically buy a small Banana Milkshake. I get reimbursed the cost oft he drink and another $15. Other food ones e.g Noodle Box are buy what you like to the value of XYZ and we will reimburse you the full amount but no further payment.

They're all different.

QUOTE
Also the ones with 40 questions, do you know the questions first (like the wondows, so you know to look) or do you just have to be super observant?


You read the survey before you go.

Edited by Bek+3, 13 December 2012 - 06:44 PM.


#23 ChunkyChook

Posted 13 December 2012 - 06:45 PM

Please explain in 150-200 characters what you believe is involved in providing an exceptional customer experience


I am applying, does the above mean what a sales assistant should be like......friendly and helpful, excellent listening and communication skills????

Feels like I am applying to be the sales assistant!



#24 FiveAus

Posted 13 December 2012 - 06:47 PM

Some of the ones I remember.....I had to buy fuel at a Coles Express, I was reimbursed $10 of that, plus paid about $12 for the job (which was to report on the cleanliness of the forecourt, the shop and the toilets and to check certain items were well stocked).
Another one was RACV home insurance, I had to ask specific questions about their contents policy. I had to record the time it took to be served and report on the manner, appearance and knowledge of the person serving me.

For the MacDonalds one, I had to buy a small junior burger meal, check the inside of the burger and make sure everything was there and evenly spread or placed. The quality of the fries, the amount of drink in the cup, the cleanliness of the restaurant and the loos and report anything that was missing....loo paper, soap etc. Also had to report if spills weren't cleaned up quickly and if staff said particle phrases. And had to report on the time it took to wait in line then get the food.
I was reimbursed for the meal.



#25 Froger

Posted 13 December 2012 - 06:47 PM

Go to the Australian Mystery Shoppers Forum, introduce yourself nicely, and ask for help there.  wink.gif




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

WIN a $500 Visa debit card

Are you a parent? Simply take our survey for your chance to win a $500 pre-paid VISA debit card.

Breastfeeding doesn't make you a better mum - feeding your baby does

Given my immense dislike of Hopkins and her opinions, I was genuinely shocked to discover that last week she actually said something that I agreed with.

'Toni, another baby has died': the anguish of watching governments fail our babies

It has been six years since whooping cough claimed the life of four-week-old Dana McCaffery. Her parents are angry that lessons learnt weren't enough to save other babies.

Longer breastfeeding linked to higher IQ

A study of 3500 infants has found that babies who are breastfed grow up to be more intelligent and wealthy.

The 2015 flu vaccine: what's new, who should get it

For certain members of the community, catching flu can lead to severe illness or death. A vaccination can be lifesaving.

Dealing with a nappy escape artist

I hear about the tots that have a penchant for ripping their nappies off and the odd one that even smears the brown stuff on the walls and fine home furnishings, and I shudder.

Hospital apologises for 'traumatising' baby mix-up

St Vincent's Hospital has apologised "unreservedly" for a baby mix-up that left one new mum traumatised.

Tips for flying with a baby

Travelling with kids requires a whole other set of skills - ones that I have learned through (sometimes unfortunate) trial and error.

How to stay calm in an emergency

I’m not expecting you to be as calm as you might be right now. What I mean is that if your panic levels are through the roof during a stressful situation, let’s bring them down to just under the ceiling.

Toddler gets 'drunk' after cranberry juice mix-up

A toddler was taken to hospital after a waitress served her sangria instead of cranberry juice at a US restaurant.

We need to stop using this word when we talk about childbirth

Is it shaming to point out that women are often being let down in birth?

The certificate helping parents deal with pregnancy loss

For some people, this certificate will offer a sense of validation that their child was acknowledged as being here and now gone, and will help them with life post-loss.

Grieving families give warnings after toddler deaths

Two Queensland families are grieving the loss of their toddler sons after the boys drowned in separate incidents last week.

The phenomenon of phantom pregnancy kicks

'Phantom pregnancy kicks’ are encountered by many mums months - or even years - after their pregnancy is over.

The health insurance advice you can't afford to ignore

There's one simple switch that could save you hundreds of dollars a year in private health insurance.

4D scans show how smoking affects babies still in the womb

The harmful effects of smoking during pregnancy on unborn babies may be seen in tiny movements in their faces using 4D ultrasound scans, research has found.

How to babyproof your job interview

Once upon a time, I was a fan of job interviews. That all changed after I'd switched careers, had a baby and decided to spend the first year at home with her.

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

The most dangerous toddler food trends

Pete Evans' paleo cookbook for kids caused a storm, but there are plenty of other unsafe food trends for babies and toddlers.

Infection killed new mum of twins

Modern medicine could not save 19-year-old Sophie Burgess who died 48 hours after giving birth to twins in the UK.

Win a Ben & Holly's Little Kingdom prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, we are giving away five DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Special Ticket Offer, Save $8!

The Essential Baby & Toddler Show is back this April! Save $8 off the door price for a limited time only!

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Sign up to our 30 days of #PlayIQ challenge

Sign up to receive 30 amazing tips and ideas for play with baby during the month of April and submit a picture or tip on our social wall for a chance to win an amazing Fisher-Price prize pack.

Man faces jail after giving woman abortion pill smoothie

A Norwegian man is facing jail after putting abortion pills in his ex-girlfriend's smoothie, causing her to have a miscarriage.

'He's a blessing': family of baby born without eyes

Jordy Jackson was born without eyes. He has anophthalmia, which affects one in every 100,000 babies born.

Win one of 5 Cadbury Easter Hampers

With Easter fast approaching, Cadbury are giving away 5 Cadbury Easter Hampers. Enter Now!

Super fit model Sarah Stage defends her pregnancy body

Model Sarah Stage has defended her pregnancy body after critics claimed her slim figure at eight-and-a-half months pregnant wasn't "normal".

Win a Ben & Holly's Little Kingdom and Peppa Pig prize pack

To celebrate the April 1 release of Holly's Magic Wand on DVD and Digital, Essential Baby and Entertainment One are giving away five bumper DVD packs featuring the newest installment of Ben & Holly's Little Kingdom Holly's Magic Wand and many more hours of family entertainment! Enter Now!

Why I post breastfeeding photos online

I love to take pictures of my children. In some of the pictures, my younger son is nursing.

The day I broke my baby

There are things I wish I didn't know. I wish I didn't know that companies make tiny braces, small enough to hold necks no bigger than a wrist.

The place just for dads of multiples

When a couple discovers they're expecting multiples, the dad can sometimes be almost forgotten in all the excitement and preparation. But one group offers a space just for dads of twins and higher-order multiples.

Brave mum calls for domestic violence law reform

A brave mum of two has shared details of the harrowing attacks she suffered at the hands of her partner in a bid to help other victims of domestic violence.

Why I had the new test for Down syndrome

Early last year I turned 35, and having just found out I was pregnant, I opted to have the new test for Down syndrome.

Geeky baby gear

If your family is more into Star Wars, gaming and the periodic table than most, you might want to check out these geek-chic baby items.

2015: the year of the sheep

According to the Chinese zodiac, babies born in the year of the sheep are creative and enjoy spending quiet time with their own thoughts.

Breakthrough genetic testing now available in Australia

Pregnant women will for the first time have access to locally analysed, accurate, non-invasive pre-natal genetic testing when the first Australian clinic to offer the services opens its doors next week.

Grandbabies: the babies born looking old

Not a day under 65 and a lifetime of struggle! That's the look of these newborns, who look adorably older than their real age. Social networking site Reddit recently featured user submissions of adorable grandbabies, here are our favourites.

Family kicked off flight after toddler seatbelt drama

An entire family was kicked off a Cathay Pacific flight when a misbehaving toddler refused to put his seatbelt on.

Stolen baby found after 17 years

A baby stolen from her mother's arms shortly after birth has been found through an astonishing coincidence.

53 creative pregnancy announcements

Announcing that you're expecting can be a time to express your creativity, sense of humour and imagination. Check out how other parents and parents-to-be have broken the news to friends and family.

IKEA hacks for the nursery and kids' rooms

Are you one of those that know the whole IKEA catalogue by heart? Love their stuff but want to personalise it? Here's some inspiration to help you realise the potential of IKEA furniture and fittings.

36 baby names inspired by food and drinks

A French court may have ruled out Nutella as a baby name, but that doesn't have to stop you from taking inspiration from the supermarket (or bottle shop). See what parents in the US have chosen for their delicious little ones.

Clever breastfeeding products

Check out this range of products designed to help make your breastfeeding journey more enjoyable, manageable and convenient.

 

Sign up now!

30 days of #PlayIQ challenge

Receive a daily email from Essential Baby during April with great play tips and ideas, then submit your baby at play photos to our Playwall, Instagram or Twitter for your chance to win.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.