Jump to content

Rental question re tv aerial UPDATE post 11 and more help please!


  • Please log in to reply
13 replies to this topic

#1 KylieferalMin0gue

Posted 12 December 2012 - 09:01 AM

Posting here for traffic.
My mum moved into a rental property about 5 weeks ago whilst her home is renovated.  I am taking over the lease when her house is finished.  (Private landlord and they have agreed to this)
Anyway, the day after she moved in I tried to set up her tv using the aerial outlet in the lounge.  Only a couple of channels would tune in properly, the rest said no signal.  I informed the landlord, and she said she would get her husband top come over within the next few days and have a look at it.  Fast forward 2 weeks, and still the husband has not been to look at it.  I contact the landlord again, and she says her husband would come over a couple of days later, and that he hadn't been over yet as he had been too busy.  This time he did come over and said that there was a problem with the aerial and he would organise for it to be looked at by a professional.
Fast forward another 2 weeks, and noone has been and the landlord has not made any contact.  I called the landlord, and she said that they had been busy still, and that she was organising some quotes.  Another week later, and still nothing has been done.
So what do I do?  (or my mum do)
I know it is just the tv reception, so in the scheme of things not too major as such, but when we signed the lease we did so on the proviso that everything in the property was working as it should, and obviously the tv aerial (I am guessing on the roof of the house) isn't.

Edited by KylieMin0gue, 30 December 2012 - 10:51 PM.


#2 Justaduck

Posted 12 December 2012 - 09:14 AM

I think you just have to wait it out unfortunately sad.gif Only for emergency repairs can you request someone ASAP. It is annoying having no tv, I had nothing, just a black screen for a month until Telstra set up the box (I live in a fibre community) so I can understand. It is a busy time of year though. Just give them a call back and say you are just wondering when the tradie will be out as your Mum is wanting to make plans for Christmas with her friends and wants to make sure she will be home when they come

#3 robot sm

Posted 12 December 2012 - 09:23 AM

It doesn't really help long-term, but you can still buy cheap antennas somewhere like d*ck Smith, just plug them into the power and your TV then wiggle the aerials around until you get reception.  A bit old-school but better than nothing!  I had one of these for about a year when I lived somewhere with the worst antenna connection ever.

#4 Madnesscraves

Posted 12 December 2012 - 09:28 AM

um by law they are still required to fix repairs within a certain time frame, even if it is a TV. your mum rented the house with the expectation that everything was in working order, that is including the TV ariel. Pretty sure they are meant to get it sorted within 6 weeks of being informed.

Contact your states Fair trading/consumer affairs for advice or more information on what can be done.

They can say 'no' we're not fixing it and that's that. but because they said it will be, they have to do it within a certain timeframe.

#5 casime

Posted 12 December 2012 - 10:44 AM

It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).

#6 KylieferalMin0gue

Posted 12 December 2012 - 10:50 AM

QUOTE (casime @ 12/12/2012, 11:14 AM) <{POST_SNAPBACK}>
It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).



Yes there is an aerial on the roof, and 2 points in the house.  We are able to get the signal for all the 7 channels (7, 72, 73 etc) and the ABC channels, but the others are showing no signal.

Edited by KylieMin0gue, 12 December 2012 - 10:51 AM.


#7 Carmen02

Posted 12 December 2012 - 11:02 AM

hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol

#8 KylieferalMin0gue

Posted 12 December 2012 - 07:40 PM

QUOTE (Carmen02 @ 12/12/2012, 11:32 AM) <{POST_SNAPBACK}>
hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol



We also have foxtel, but it doesn't have the free to air channels as it is the dish thing on the roof in this area

#9 Chief Pancake Make

Posted 12 December 2012 - 07:47 PM

A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry

#10 KylieferalMin0gue

Posted 12 December 2012 - 08:40 PM

QUOTE (Chief Pancake Make @ 12/12/2012, 08:17 PM) <{POST_SNAPBACK}>
A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry



But surely you would assume that the tv antenna is working when you are a prospective tenant??  Does that mean if I move in and the oven is not working, then I cannot expect the landlord to repair it as it is my fault for not checking the oven when I inspected the property??

There is an aerial on the roof, and points inside the house, so anybody would just assume that it was a working aerial.

#11 KylieferalMin0gue

Posted 30 December 2012 - 10:50 PM

UPDATE - What do I do now?

So the landlord has still not attempted to get the aerial fixed.  She has made no contact with me or my mum, and so it is now about 8 weeks since I first discussed the problem with her.

I sent her a message this evening politely asking what was going on with the aerial, as the last I heard 4 weeks ago was that she was organising quotes, but nothing has eventuated so far.  She replied back that she had trouble organising the quotes as it was xmas.  I understand that completely, but she initially said she was going to organise the quotes at the beginning of december, but she did nothing.

I am now very sceptical about moving in here and taking over the lease from my mum, as I am worried that if I need repairs doing I will be waiting forever.  As I said in my previous post, I know an aerial is not a big problem, but surely a tenant should not have to wait 2 months to get it fixed, and in the meantime get told that someone is coming out, when there isn't anybody coming out.

I have spoken to the tenancies tribunal, but the guy I got was useless, and basically said that I had to put it in writing (fair enough) and send a copy to the tribunal, and they would discuss it with the landlord, but that this process could take months!

Edited by KylieMin0gue, 30 December 2012 - 10:52 PM.


#12 NotBitzerMaloney

Posted 30 December 2012 - 10:54 PM

Ask the landlord if you can get someone into get quotes and then let them know what the story is?

#13 KylieferalMin0gue

Posted 30 December 2012 - 11:03 PM

QUOTE (NotBitzerMaloney @ 30/12/2012, 11:24 PM) <{POST_SNAPBACK}>
Ask the landlord if you can get someone into get quotes and then let them know what the story is?



The landlord said over a month ago that she was going to do this, but we are still waiting.  She texted me back tonight saying again that she would get people in for quotes, but I don't believe her because she said this before.

#14 SeaPrincess

Posted 31 December 2012 - 12:30 AM

Get 3 quotes, then ask her to book one of them to fix it.  Tell her if it's not fixed by a certain date, you'll book one and give them her details for billing. 2 months is ridiculous.  We moved into a house on December 15th last year that had an aerial and a satellite dish, but neither were connected to any of the outlets. It was fixed within a couple of days of advising the property manager.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

11 things that will happen when you're breastfeeding

After having three children and various degrees of success feeding them all, there's one thing I can tell you: virtually nothing will go as planned.

Surgery for baby born with a tail

A baby born with a tail has had it removed after doctors feared the birth defect might cause long term damage to his lower body.

When 'skin to skin' becomes a family affair

An adorable photo of a little boy and his dad enjoying skin to skin contact with newborn twins is melting hearts everywhere.

35 hilariously weird 'top tips'

Who would have thunk it? We never knew there were so many uses for feminine hygiene products. 

Pregnancy skin woes: acne, dry skin, itchy skin

Here are some of the most common skin complaints in pregnancy and how to tackle them, face on.

Watch this fun dance class for babywearing dads

Is there anything sexier than a babywearing dad?

Parents, this is how to cut grapes to avoid choking

One mum has learnt a harrowing lesson about the best way to cut grapes to make it safe for toddlers and little kids to eat.

When your kids have totally different temperaments

Sometimes it has felt like whiplash parenting. She perches watchfully while I vacuum; he tries to climb on and go for a ride.

How do our stress levels influence our baby?

Since having my second baby a number of people have commented on how placid, content and settled he is and, similarly, many have commented on how this is a reflection of how I am with him.

Separation anxiety isn't just for kids

Despite its prevalence, most doctors tend to be reluctant to diagnose adult patients with separation anxiety.

A charm bracelet, a boy, and my beliefs questioned

I was staring at the face of my son, realising that my once steadfast decision to be open minded was quickly unravelling at the seams.

Why I'm so grateful for Hayden Panettiere's PND honesty

There are baby steps and giant leaps forward. But there are steps backwards, too. And, oh, how they can hurt your heart.

The heartbreaking story of little Moko

The mother of 3-year-old Moko Rangitoheriri said she should have picked up on the signs. {Warning: distressing content}

Kate Beckinsale and teen daughter recreate birth photo

Kate Beckinsale has recreated her daughter Lily's birth photo, 17 years after she was born.

The adult-size stroller you'll want to test drive

It's one of the biggest baby related purchases they will make, so it makes sense that parents-to-be get a chance to road test a stroller.

Pregnancy announcement shows the reality of IVF

It's a long way from baby booties or bump shots people have become accustomed to in social media pregnancy announcements.  

Soleil Moon Frye welcomes fourth baby

"Punky Brewster" is a mom again, for the fourth time. Soleil Moon Frye announced the birth of her baby boy, Story, on Instagram Wednesday.

Mum breastfeeds baby found abandoned on the street

A woman has been praised as a "beautiful mother" after breastfeeding a baby which had been abandoned at the side of a street. 

A birth with a difference: the 'natural caesarean'

We've shared stories of gentle caesareans before, but a new video shows a new option called a 'natural caesarean'.

Baby name inspiration by music genre

If you're all about the music, then you'll need a musical name for that baby. We've got all the lists for you by music genre.

Giving effective instructions to toddlers

One of the most common errors made by parents is in how they give instructions to their children.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

What's hot on EB

The babies who are one in 70 million

Bethani Webb was excited to find out she was pregnant, but the first time mum did not realise she was carrying four babies not one.

Cafe offers breastfeeding mums a free cup of tea

A Sydney cafe is offering breastfeeding mums free cups of tea in a bid to show support for the right of women to nurse their babies wherever they choose.

To snip or not to snip? When the decision is not clear cut

Jamie Oliver, who considered a vasectomy, is to be a father again. A fellow dad reflects on his own decision 11 years ago

Doctors stunned by rare twins born almost six weeks apart

To everyone's surprise, Kristen Miller "kept doing better each day", keeping her second baby safe.

Baby book ideas for modern parents

Before my son was born I was given a lovely baby book full of blank pages waiting to be filled with weights and heights and first words.

The adorable smile of a baby seeing his mum clearly for the first time

There is no doubt seeing their child smile for the first time is an unforgettable moment for parents everywhere.

Mum tells how toddler 'nearly hung himself' in cot mishap

When Alison Johnson put her 18-month-old Caleb down for a nap, she had no reason to believe her son was in any danger.

Babies are still switched at birth? Yes, it can happen

All my panic and tears aside, my biggest question looking back is about the kind of security measures used in the maternity ward.

Doctors slammed for taking selfie with newborn

Everyone who visits a mum in hospital in the days following childbirth wants to get a photo with the new baby.

ergoPouch Twosie Sleepsuit for winter breastfeeding

Finally, there's a way to keep warm while breastfeeding through winter.

Health check: How long does sex 'normally' last?

What to do with this information? My advice would be to try not to think about it during the throes of passion.

When breastfeeding sucks: fixing common problems

From niplash to tight boobs, biting to milk supply issues, Pinky McKay looks at common breastfeeding issues and how to solve them.

10 things I've learnt in my first six months with twins

Six months on we're all still alive, and the more we get to know each other the easier the days become.

Mum's loving kiss leaves baby fighting for life

Kirsty Carrington thought nothing of giving her newborn son a kiss, little did she know it would leave the baby fighting for life.

When doing chores is your new 'me time'

After children, 'me time' looks a little different.

Get going: 14 travel strollers for families on the move

A stroller can make or break travelling with a baby or toddler. Here are 15 great single travel stroller options.

10 ways toddlers are terrific

It always pays to remind yourself of how terrific toddlers can be - they're little like this for such a short time

 

Vintage Toys

The toys of your childhood

Take a trip down memory lane with these vinage and retro toys that you may have had in your childhood or your parent's childhood.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.