Jump to content

Rental question re tv aerial UPDATE post 11 and more help please!

  • Please log in to reply
13 replies to this topic

#1 KylieferalMin0gue

Posted 12 December 2012 - 09:01 AM

Posting here for traffic.
My mum moved into a rental property about 5 weeks ago whilst her home is renovated.  I am taking over the lease when her house is finished.  (Private landlord and they have agreed to this)
Anyway, the day after she moved in I tried to set up her tv using the aerial outlet in the lounge.  Only a couple of channels would tune in properly, the rest said no signal.  I informed the landlord, and she said she would get her husband top come over within the next few days and have a look at it.  Fast forward 2 weeks, and still the husband has not been to look at it.  I contact the landlord again, and she says her husband would come over a couple of days later, and that he hadn't been over yet as he had been too busy.  This time he did come over and said that there was a problem with the aerial and he would organise for it to be looked at by a professional.
Fast forward another 2 weeks, and noone has been and the landlord has not made any contact.  I called the landlord, and she said that they had been busy still, and that she was organising some quotes.  Another week later, and still nothing has been done.
So what do I do?  (or my mum do)
I know it is just the tv reception, so in the scheme of things not too major as such, but when we signed the lease we did so on the proviso that everything in the property was working as it should, and obviously the tv aerial (I am guessing on the roof of the house) isn't.

Edited by KylieMin0gue, 30 December 2012 - 10:51 PM.

#2 Justaduck

Posted 12 December 2012 - 09:14 AM

I think you just have to wait it out unfortunately sad.gif Only for emergency repairs can you request someone ASAP. It is annoying having no tv, I had nothing, just a black screen for a month until Telstra set up the box (I live in a fibre community) so I can understand. It is a busy time of year though. Just give them a call back and say you are just wondering when the tradie will be out as your Mum is wanting to make plans for Christmas with her friends and wants to make sure she will be home when they come

#3 robot sm

Posted 12 December 2012 - 09:23 AM

It doesn't really help long-term, but you can still buy cheap antennas somewhere like d*ck Smith, just plug them into the power and your TV then wiggle the aerials around until you get reception.  A bit old-school but better than nothing!  I had one of these for about a year when I lived somewhere with the worst antenna connection ever.

#4 Madnesscraves

Posted 12 December 2012 - 09:28 AM

um by law they are still required to fix repairs within a certain time frame, even if it is a TV. your mum rented the house with the expectation that everything was in working order, that is including the TV ariel. Pretty sure they are meant to get it sorted within 6 weeks of being informed.

Contact your states Fair trading/consumer affairs for advice or more information on what can be done.

They can say 'no' we're not fixing it and that's that. but because they said it will be, they have to do it within a certain timeframe.

#5 casime

Posted 12 December 2012 - 10:44 AM

It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).

#6 KylieferalMin0gue

Posted 12 December 2012 - 10:50 AM

QUOTE (casime @ 12/12/2012, 11:14 AM) <{POST_SNAPBACK}>
It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).

Yes there is an aerial on the roof, and 2 points in the house.  We are able to get the signal for all the 7 channels (7, 72, 73 etc) and the ABC channels, but the others are showing no signal.

Edited by KylieMin0gue, 12 December 2012 - 10:51 AM.

#7 Carmen02

Posted 12 December 2012 - 11:02 AM

hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol

#8 KylieferalMin0gue

Posted 12 December 2012 - 07:40 PM

QUOTE (Carmen02 @ 12/12/2012, 11:32 AM) <{POST_SNAPBACK}>
hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol

We also have foxtel, but it doesn't have the free to air channels as it is the dish thing on the roof in this area

#9 Chief Pancake Make

Posted 12 December 2012 - 07:47 PM

A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  


#10 KylieferalMin0gue

Posted 12 December 2012 - 08:40 PM

QUOTE (Chief Pancake Make @ 12/12/2012, 08:17 PM) <{POST_SNAPBACK}>
A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  


But surely you would assume that the tv antenna is working when you are a prospective tenant??  Does that mean if I move in and the oven is not working, then I cannot expect the landlord to repair it as it is my fault for not checking the oven when I inspected the property??

There is an aerial on the roof, and points inside the house, so anybody would just assume that it was a working aerial.

#11 KylieferalMin0gue

Posted 30 December 2012 - 10:50 PM

UPDATE - What do I do now?

So the landlord has still not attempted to get the aerial fixed.  She has made no contact with me or my mum, and so it is now about 8 weeks since I first discussed the problem with her.

I sent her a message this evening politely asking what was going on with the aerial, as the last I heard 4 weeks ago was that she was organising quotes, but nothing has eventuated so far.  She replied back that she had trouble organising the quotes as it was xmas.  I understand that completely, but she initially said she was going to organise the quotes at the beginning of december, but she did nothing.

I am now very sceptical about moving in here and taking over the lease from my mum, as I am worried that if I need repairs doing I will be waiting forever.  As I said in my previous post, I know an aerial is not a big problem, but surely a tenant should not have to wait 2 months to get it fixed, and in the meantime get told that someone is coming out, when there isn't anybody coming out.

I have spoken to the tenancies tribunal, but the guy I got was useless, and basically said that I had to put it in writing (fair enough) and send a copy to the tribunal, and they would discuss it with the landlord, but that this process could take months!

Edited by KylieMin0gue, 30 December 2012 - 10:52 PM.

#12 NotBitzerMaloney

Posted 30 December 2012 - 10:54 PM

Ask the landlord if you can get someone into get quotes and then let them know what the story is?

#13 KylieferalMin0gue

Posted 30 December 2012 - 11:03 PM

QUOTE (NotBitzerMaloney @ 30/12/2012, 11:24 PM) <{POST_SNAPBACK}>
Ask the landlord if you can get someone into get quotes and then let them know what the story is?

The landlord said over a month ago that she was going to do this, but we are still waiting.  She texted me back tonight saying again that she would get people in for quotes, but I don't believe her because she said this before.

#14 SeaPrincess

Posted 31 December 2012 - 12:30 AM

Get 3 quotes, then ask her to book one of them to fix it.  Tell her if it's not fixed by a certain date, you'll book one and give them her details for billing. 2 months is ridiculous.  We moved into a house on December 15th last year that had an aerial and a satellite dish, but neither were connected to any of the outlets. It was fixed within a couple of days of advising the property manager.

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users


Tell us what you think

to WIN 1 of 2 $500 Coles/Myer gift cards

Dealing with a toddler's morning tantrums

Your schedule is not important to your two-year-old, and you cannot convince her otherwise. So what can you do?

Child in suitcase 'could have died eight years ago'

A child whose remains were dumped in a suitcase in the South Australian bush is believed to have been a girl aged between two-and-a-half to four.

MP breastfeeds baby during parliamentary session

An Argentinian mum and politician has caused a stir on social media after being filmed breastfeeding her baby.

My baby's first seizure

It was 1am on a cold winter's night when I woke suddenly to the screams of my 12-month-old son. Our lives were about to change forever.

Portable pools 'more dangerous than permanent ones'

Inflatable and portable children's pools may be required to be sold with compulsory fencing to prevent backyard drownings, with some experts even floating the idea of a ban.

Heartbreaking moment mum kisses her one-week-old goodbye

At 11.07am on April 2 this year, Sarah Marriott welcomed baby Sebastian into the world.

The amazing Tee Pee bed and kid-friendly Frankie Bunk bed

These kids' beds definitely fit the brief of providing personality and personal space for little people who are moving up in the world.

The funny things kids say when you're pregnant

Since becoming noticeably pregnant, my son has taken more of an interest in the sibling he'll soon have.

The real problem with having one child

In this age of political correctness, it seems the one subject still subject to discrimination is that of the Only Child.

Six-week-old baby found dead, believed stabbed

A neighbour heard a child screaming before a baby was found dead, believed to have been stabbed, in a house in Newcastle.

The fire hazard in more than 70,000 Australian homes

So far, 206 Samsung washing machines have caught fire and some have exploded. But many remain in people's homes.

How having a baby can bring on OCD

We all know that having a baby can turn your life upside down - and it can also bring a raft of new anxieties and worries.

IVF gender selection being considered for Australian parents

Couples using IVF may be able to choose the gender of their babies and women could be financially compensated for donating their eggs.

The best age to get married (according to the latest study)

Not too young, and not too old. That's reportedly the best age to get married. Not everyone agrees.

Yes, you can get pregnant before your period returns post-baby

After giving birth, the last thing you want to think about is contraception. But you can get pregnant before your period comes back.

Fellow diner rewards mum after toddler's tantrum

Parents of toddlers everywhere know the feeling. After working up the courage to take your child out for lunch or dinner in public you are rewarded with a mid-meal meltdown. 

IKEA begins massive safety campaign after two toddler deaths

Two children were killed when pieces from their Malm furniture line tipped over.

Beaneasy: sweet nursery furniture with a twist

If you're looking to introduce an organic element into your baby's nursery but want to step away from natural timber, we have the perfect alternative.

A dad's guide to hyperemesis

I am in no way qualified to advise women on how to cope with hyperemesis, but I've learnt some lessons that might be worth sharing with other partners.

Woman adopts best friend's four daughters after cancer tragedy

Best friends share everything - and for these two life-long friends, that includes family.

Baby Leo's mum excluded from $500K trust 'for her own protection'

Samuel Forrest didn't want his wife as a trustee of their baby Leo's half million dollar trust for her own "protection", it has emerged.

Confirmed: men gain weight when they become dads

Men who become fathers experience weight gain and an increase in body mass index, a measurement of body fat based on height and weight, according to a new, large-scale study

Carer investigated over washing machine photo posted 'for a laugh'

She said the photo of a boy with Down syndrome in a washing machine was taken just for fun, but no one else was laughing.

Mum's premature labour nightmare after high tea salmonella outbreak

An opulent high tea at a luxury Melbourne hotel has left 44 people with salmonella poisoning - including a pregnant woman, who went into early labour.

The day my son started a fire

Would you know what to do in a fire emergency? How safe is your home and family?

Prince George celebrates second birthday

Prince George's second birthday has been marked by the release of an official picture showing the toddler smiling as he is held by his proud beaming father.

Which beauty treatments are safe in pregnancy?

Is it safe to use fake tan, hair dye and nail varnish during pregnancy?

The five ways I know my 'baby' is no longer a baby

The truth is, I can no longer deny that my walking, babbling, somewhat-independent little miss is no longer a bona fide 'baby'.

Review: Cybex Platinum PRIAM pram

I'm not usually one who believes in love at first sight but that's exactly what happened when I first saw the Cybex PRIAM.

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.


What's hot on EB

Tell us what you think

to WIN 1 of 2 $500 Coles/Myer gift cards

Why I'm choosing to be a single mother right from the start

I believe that you get out of families what you put into them, and I will give mine my all.

Mother and baby units are a necessity for mental health, not a luxury

I have had two postnatal psychotic episodes. The first when my eldest child was six weeks old, and another after my second child was born.

30 French baby names

French names are always in fashion, but a few have risen in popularity in recent years.

New mum's Spanish maternity nightmare

A British woman who gave birth in Spain has told of her ordeal after spending weeks trying to convince medics the baby girl was hers.

Preparing Rover to be a good dog with baby

Some friends of ours say that it's dangerous to have a dog around a newborn and that we should start looking for a new home for him. Is it?

Company offers to ship working mums' breast milk home

First Apple and Facebook announced they would pay $20,000 towards the cost of their female employees freezing their eggs, now IBM in the US has come up with an innovative new policy aimed at retaining female employees.

Prince William speaks of his pride at wife Kate and 'little joy of heaven' Charlotte

The Duke of Cambridge opened up about family life and his plans for the future in an interview to mark his first day as an air ambulance pilot.

'Glowing' eye saves baby Mason's life

A simple photo taken in front of an evening fire gave new mother Sarah Bowers the power to save her baby's life. 

Parenting and decision overload

Of all the advice people told me before having a baby, no one warned me about the amount of decisions involved.

Proof that toddlers can't be left unsupervised - ever

Parents of toddlers all know the moment when realise your child is being suspiciously quiet. It can only mean one thing - trouble!

Meet Jeremy Ryan, The Voice contestant with seven kids

If you have trouble recalling the ages of Jeremy Ryan's seven children on The Voice, you're not alone. So does he.

Baby's adorable reaction to wearing glasses for the first time

Getting glasses can be a formative moment in a person's life.

Police officer buys supplies for family after mum of six caught shoplifting

When a mum of six was caught shoplifting nappies, clothes and shoes for her kids, the last thing she expected was for a stranger to pay for her haul.

Why pregnant women on antidepressants shouldn’t panic about birth defect claims

The risk of having uncontrolled depression is far greater than the small increased risk of birth defects that may be associated with specific antidepressants.

Arrests made over children's birthday party brawl

Police have raided properties and arrested a number of people over a brawl at a child's birthday party at a play centre in Sydney's west.

Family shares awesome drone baby announcement

Looking for a creative way to share some big news? Look to the skies, like this family did.

Young warrior Owen defies doctors' predictions

Little Owen DiCandilo's name means "young warrior", and it's a description that perfectly fits the inspiring 18-month-old

Advice for dads: when to approach your wife for sex

The exhaustion that comes with caring for young children often means romance between parents becomes a thing of the past.

I might be fat, but I don't need saving

I've been fat for pretty much most of life, besides a few crazy moments of being less-fat, but for the most part I've existed on this earth with a little more meat on my bones than desirable.

The rookie mistakes we make as parents

Since the dawn of civilisation, generation after generation of new parents have had to rely on instinct, trial and error - and sometimes get it wrong.



See Pinky McKay live in Sydney

Get your free ticket to The Essential Baby & Toddler Show and save $20 - register online now!

Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.