Jump to content

Rental question re tv aerial UPDATE post 11 and more help please!


  • Please log in to reply
13 replies to this topic

#1 KylieferalMin0gue

Posted 12 December 2012 - 09:01 AM

Posting here for traffic.
My mum moved into a rental property about 5 weeks ago whilst her home is renovated.  I am taking over the lease when her house is finished.  (Private landlord and they have agreed to this)
Anyway, the day after she moved in I tried to set up her tv using the aerial outlet in the lounge.  Only a couple of channels would tune in properly, the rest said no signal.  I informed the landlord, and she said she would get her husband top come over within the next few days and have a look at it.  Fast forward 2 weeks, and still the husband has not been to look at it.  I contact the landlord again, and she says her husband would come over a couple of days later, and that he hadn't been over yet as he had been too busy.  This time he did come over and said that there was a problem with the aerial and he would organise for it to be looked at by a professional.
Fast forward another 2 weeks, and noone has been and the landlord has not made any contact.  I called the landlord, and she said that they had been busy still, and that she was organising some quotes.  Another week later, and still nothing has been done.
So what do I do?  (or my mum do)
I know it is just the tv reception, so in the scheme of things not too major as such, but when we signed the lease we did so on the proviso that everything in the property was working as it should, and obviously the tv aerial (I am guessing on the roof of the house) isn't.

Edited by KylieMin0gue, 30 December 2012 - 10:51 PM.


#2 Justaduck

Posted 12 December 2012 - 09:14 AM

I think you just have to wait it out unfortunately sad.gif Only for emergency repairs can you request someone ASAP. It is annoying having no tv, I had nothing, just a black screen for a month until Telstra set up the box (I live in a fibre community) so I can understand. It is a busy time of year though. Just give them a call back and say you are just wondering when the tradie will be out as your Mum is wanting to make plans for Christmas with her friends and wants to make sure she will be home when they come

#3 robot sm

Posted 12 December 2012 - 09:23 AM

It doesn't really help long-term, but you can still buy cheap antennas somewhere like d*ck Smith, just plug them into the power and your TV then wiggle the aerials around until you get reception.  A bit old-school but better than nothing!  I had one of these for about a year when I lived somewhere with the worst antenna connection ever.

#4 MadnessCraves

Posted 12 December 2012 - 09:28 AM

um by law they are still required to fix repairs within a certain time frame, even if it is a TV. your mum rented the house with the expectation that everything was in working order, that is including the TV ariel. Pretty sure they are meant to get it sorted within 6 weeks of being informed.

Contact your states Fair trading/consumer affairs for advice or more information on what can be done.

They can say 'no' we're not fixing it and that's that. but because they said it will be, they have to do it within a certain timeframe.

#5 casime

Posted 12 December 2012 - 10:44 AM

It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).

#6 KylieferalMin0gue

Posted 12 December 2012 - 10:50 AM

QUOTE (casime @ 12/12/2012, 11:14 AM) <{POST_SNAPBACK}>
It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).



Yes there is an aerial on the roof, and 2 points in the house.  We are able to get the signal for all the 7 channels (7, 72, 73 etc) and the ABC channels, but the others are showing no signal.

Edited by KylieMin0gue, 12 December 2012 - 10:51 AM.


#7 Carmen02

Posted 12 December 2012 - 11:02 AM

hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol

#8 KylieferalMin0gue

Posted 12 December 2012 - 07:40 PM

QUOTE (Carmen02 @ 12/12/2012, 11:32 AM) <{POST_SNAPBACK}>
hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol



We also have foxtel, but it doesn't have the free to air channels as it is the dish thing on the roof in this area

#9 Chief Pancake Make

Posted 12 December 2012 - 07:47 PM

A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry

#10 KylieferalMin0gue

Posted 12 December 2012 - 08:40 PM

QUOTE (Chief Pancake Make @ 12/12/2012, 08:17 PM) <{POST_SNAPBACK}>
A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry



But surely you would assume that the tv antenna is working when you are a prospective tenant??  Does that mean if I move in and the oven is not working, then I cannot expect the landlord to repair it as it is my fault for not checking the oven when I inspected the property??

There is an aerial on the roof, and points inside the house, so anybody would just assume that it was a working aerial.

#11 KylieferalMin0gue

Posted 30 December 2012 - 10:50 PM

UPDATE - What do I do now?

So the landlord has still not attempted to get the aerial fixed.  She has made no contact with me or my mum, and so it is now about 8 weeks since I first discussed the problem with her.

I sent her a message this evening politely asking what was going on with the aerial, as the last I heard 4 weeks ago was that she was organising quotes, but nothing has eventuated so far.  She replied back that she had trouble organising the quotes as it was xmas.  I understand that completely, but she initially said she was going to organise the quotes at the beginning of december, but she did nothing.

I am now very sceptical about moving in here and taking over the lease from my mum, as I am worried that if I need repairs doing I will be waiting forever.  As I said in my previous post, I know an aerial is not a big problem, but surely a tenant should not have to wait 2 months to get it fixed, and in the meantime get told that someone is coming out, when there isn't anybody coming out.

I have spoken to the tenancies tribunal, but the guy I got was useless, and basically said that I had to put it in writing (fair enough) and send a copy to the tribunal, and they would discuss it with the landlord, but that this process could take months!

Edited by KylieMin0gue, 30 December 2012 - 10:52 PM.


#12 NotBitzerMaloney

Posted 30 December 2012 - 10:54 PM

Ask the landlord if you can get someone into get quotes and then let them know what the story is?

#13 KylieferalMin0gue

Posted 30 December 2012 - 11:03 PM

QUOTE (NotBitzerMaloney @ 30/12/2012, 11:24 PM) <{POST_SNAPBACK}>
Ask the landlord if you can get someone into get quotes and then let them know what the story is?



The landlord said over a month ago that she was going to do this, but we are still waiting.  She texted me back tonight saying again that she would get people in for quotes, but I don't believe her because she said this before.

#14 SeaPrincess

Posted 31 December 2012 - 12:30 AM

Get 3 quotes, then ask her to book one of them to fix it.  Tell her if it's not fixed by a certain date, you'll book one and give them her details for billing. 2 months is ridiculous.  We moved into a house on December 15th last year that had an aerial and a satellite dish, but neither were connected to any of the outlets. It was fixed within a couple of days of advising the property manager.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

Chrissy Teigen's pride about daughter's adorable first word

Chrissy Teigen and John Legend have celebrated their 11-month-old baby Luna's first word with an adorable Instagram post.

The photo that sums up how dads REALLY feel during labour

A new mum shared a hilarious photo of her partner during labour that lots of dads will relate to.

You can never hold your baby too much, says study

From the world of super obvious science comes the news that you can never hold your baby too much.

Babies called Romeo and Juliet born hours apart in the same hospital

Two mums gave birth in adjoining hospital rooms a few hours apart. They had never met, and had each chosen their baby's name earlier in the pregnancy.

Mum organises 'nurse-in' protest at IKEA

It's hard to believe than in 2017 mums are still receiving flak for breastfeeding in public, but that's what one US mum claims happened in IKEA.

Will 'How Not to Hate Your Husband After Kids' be a best-seller?

Author Jancee Dunn hopes her new book will help mums deal with the stresses that parenthood can place on an otherwise happy relationship.

The dad who was taunted for taking paternity leave

They imagined that while I was away, I would be glued to the couch, beer in hand. In no way would I actually be helping my wife.

Photographer surprises couple with rainbow baby shoot

The prettiest and most unexpected maternity shoot for a much-wanted rainbow baby.

Mum's funny solution for finding 'me time' with a toddler in tow

If you've ever been in possession of a toddler, you'll know that it's next to impossible to get anything done.

Qualities my three-year-old has that I admire

My three-year-old daughter is one of the strongest little women that I know. As I watch her grow into this amazing person, I can't help but feel accomplished and proud.

'You need to be present': John Legend on supporting a partner with PND

Singer John Legend has opened up about supporting wife Chrissy Teigen through postnatal depression.

The seven types of 'parent sleep'

The question, "Did you sleep well last night?" should be easy to answer. Either a yes (if you're lucky), or a no.

'Anxiety hit me like a ton of bricks'

Tammin Sursok has written an essay sharing her personal experience with postnatal anxiety.

11 things to do to protect your mental health while breastfeeding

Whether breastfeeding is going well or you are finding it harder than you expected, taking care of you needs to be a priority.

Couple announces they're both expecting - three weeks apart

Being pregnant at the same time as your best friend means double the excitement.

Why Dax Shepard was 'impressed' when his daughter swore for the first time

Actor and comedian, Dax Shepard has given a hilarious recap of the lengths he'll go to get, and keep, his kids asleep.

Video captures beautiful breech caesarean birth

A new life is brought gently into the world with tender and expert hands.

Mum warns of vacuum danger after toddler injured

Every parent knows toddlers can move fast, now one mum is warning about the dangers of allowing small children anywhere near vacuum cleaners.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

From our network

Win 1 of 10 awesome Peppa Pig prize packs

Who loves Peppa? We have 10 packs to give away - including family passes to see the brand new movie, in cinemas March 16!

Essential Baby & Toddler Show, presented by Blackmores

28th - 30th April, 2017, Melbourne Royal Exhibition Building, Carlton. Get your FREE ticket now. Save $20.

 

Free ticket offer

Essential Baby & Toddler Show, presented by Blackmores

28th - 30th April, 2017, Melbourne Royal Exhibition Building, Carlton. Get your FREE ticket now. Save $20.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.