Jump to content

Rental question re tv aerial UPDATE post 11 and more help please!


  • Please log in to reply
13 replies to this topic

#1 KylieferalMin0gue

Posted 12 December 2012 - 09:01 AM

Posting here for traffic.
My mum moved into a rental property about 5 weeks ago whilst her home is renovated.  I am taking over the lease when her house is finished.  (Private landlord and they have agreed to this)
Anyway, the day after she moved in I tried to set up her tv using the aerial outlet in the lounge.  Only a couple of channels would tune in properly, the rest said no signal.  I informed the landlord, and she said she would get her husband top come over within the next few days and have a look at it.  Fast forward 2 weeks, and still the husband has not been to look at it.  I contact the landlord again, and she says her husband would come over a couple of days later, and that he hadn't been over yet as he had been too busy.  This time he did come over and said that there was a problem with the aerial and he would organise for it to be looked at by a professional.
Fast forward another 2 weeks, and noone has been and the landlord has not made any contact.  I called the landlord, and she said that they had been busy still, and that she was organising some quotes.  Another week later, and still nothing has been done.
So what do I do?  (or my mum do)
I know it is just the tv reception, so in the scheme of things not too major as such, but when we signed the lease we did so on the proviso that everything in the property was working as it should, and obviously the tv aerial (I am guessing on the roof of the house) isn't.

Edited by KylieMin0gue, 30 December 2012 - 10:51 PM.


#2 Justaduck

Posted 12 December 2012 - 09:14 AM

I think you just have to wait it out unfortunately sad.gif Only for emergency repairs can you request someone ASAP. It is annoying having no tv, I had nothing, just a black screen for a month until Telstra set up the box (I live in a fibre community) so I can understand. It is a busy time of year though. Just give them a call back and say you are just wondering when the tradie will be out as your Mum is wanting to make plans for Christmas with her friends and wants to make sure she will be home when they come

#3 robot sm

Posted 12 December 2012 - 09:23 AM

It doesn't really help long-term, but you can still buy cheap antennas somewhere like d*ck Smith, just plug them into the power and your TV then wiggle the aerials around until you get reception.  A bit old-school but better than nothing!  I had one of these for about a year when I lived somewhere with the worst antenna connection ever.

#4 Madnesscraves

Posted 12 December 2012 - 09:28 AM

um by law they are still required to fix repairs within a certain time frame, even if it is a TV. your mum rented the house with the expectation that everything was in working order, that is including the TV ariel. Pretty sure they are meant to get it sorted within 6 weeks of being informed.

Contact your states Fair trading/consumer affairs for advice or more information on what can be done.

They can say 'no' we're not fixing it and that's that. but because they said it will be, they have to do it within a certain timeframe.

#5 casime

Posted 12 December 2012 - 10:44 AM

It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).

#6 KylieferalMin0gue

Posted 12 December 2012 - 10:50 AM

QUOTE (casime @ 12/12/2012, 11:14 AM) <{POST_SNAPBACK}>
It depends on if there is actually an aerial there at all.  If there is no aerial on the roof, then the landlord is not obliged to provide one.  It's not considered an essential service.  Even if there is a wall point, it could have been installed by a previous tenant who took the aerial with them (have had that happen before, very annoying and I ended up having to get one installed myself).



Yes there is an aerial on the roof, and 2 points in the house.  We are able to get the signal for all the 7 channels (7, 72, 73 etc) and the ABC channels, but the others are showing no signal.

Edited by KylieMin0gue, 12 December 2012 - 10:51 AM.


#7 Carmen02

Posted 12 December 2012 - 11:02 AM

hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol

#8 KylieferalMin0gue

Posted 12 December 2012 - 07:40 PM

QUOTE (Carmen02 @ 12/12/2012, 11:32 AM) <{POST_SNAPBACK}>
hope she can get it sorted out soon! We had a shocking tv aerial on our last rental got sick of it bit the bullet and decided on foxtel lol



We also have foxtel, but it doesn't have the free to air channels as it is the dish thing on the roof in this area

#9 Chief Pancake Make

Posted 12 December 2012 - 07:47 PM

A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry

#10 KylieferalMin0gue

Posted 12 December 2012 - 08:40 PM

QUOTE (Chief Pancake Make @ 12/12/2012, 08:17 PM) <{POST_SNAPBACK}>
A friend had this issue.  Basically if it wasn't working when she moved in they are not obligated to fix it.  If it was working then broke during the tenancy they are obligated to fix it or compensate you for it.  

Sorry



But surely you would assume that the tv antenna is working when you are a prospective tenant??  Does that mean if I move in and the oven is not working, then I cannot expect the landlord to repair it as it is my fault for not checking the oven when I inspected the property??

There is an aerial on the roof, and points inside the house, so anybody would just assume that it was a working aerial.

#11 KylieferalMin0gue

Posted 30 December 2012 - 10:50 PM

UPDATE - What do I do now?

So the landlord has still not attempted to get the aerial fixed.  She has made no contact with me or my mum, and so it is now about 8 weeks since I first discussed the problem with her.

I sent her a message this evening politely asking what was going on with the aerial, as the last I heard 4 weeks ago was that she was organising quotes, but nothing has eventuated so far.  She replied back that she had trouble organising the quotes as it was xmas.  I understand that completely, but she initially said she was going to organise the quotes at the beginning of december, but she did nothing.

I am now very sceptical about moving in here and taking over the lease from my mum, as I am worried that if I need repairs doing I will be waiting forever.  As I said in my previous post, I know an aerial is not a big problem, but surely a tenant should not have to wait 2 months to get it fixed, and in the meantime get told that someone is coming out, when there isn't anybody coming out.

I have spoken to the tenancies tribunal, but the guy I got was useless, and basically said that I had to put it in writing (fair enough) and send a copy to the tribunal, and they would discuss it with the landlord, but that this process could take months!

Edited by KylieMin0gue, 30 December 2012 - 10:52 PM.


#12 NotBitzerMaloney

Posted 30 December 2012 - 10:54 PM

Ask the landlord if you can get someone into get quotes and then let them know what the story is?

#13 KylieferalMin0gue

Posted 30 December 2012 - 11:03 PM

QUOTE (NotBitzerMaloney @ 30/12/2012, 11:24 PM) <{POST_SNAPBACK}>
Ask the landlord if you can get someone into get quotes and then let them know what the story is?



The landlord said over a month ago that she was going to do this, but we are still waiting.  She texted me back tonight saying again that she would get people in for quotes, but I don't believe her because she said this before.

#14 SeaPrincess

Posted 31 December 2012 - 12:30 AM

Get 3 quotes, then ask her to book one of them to fix it.  Tell her if it's not fixed by a certain date, you'll book one and give them her details for billing. 2 months is ridiculous.  We moved into a house on December 15th last year that had an aerial and a satellite dish, but neither were connected to any of the outlets. It was fixed within a couple of days of advising the property manager.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Wondersuit heaven: Bonds & Disney launch exclusive collection

Bonds and Disney fans with babies to buy for will be celebrating this news. Bonds and Disney have just released collaboration Wondersuits.

Perth hospital mistakes cancerous tumour for "behavioural issues"

When Naomi Holly, a mother of three, noticed her eight-month-old daughter Nora, was having difficulty crawling and standing up as normal, she knew there was something wrong.

Piano playing dad soothes son to sleep in moments

There's nothing more frustrating, or distressing to a parent than a sick child who can't  - or won't got to sleep. 

Lucky escape for mum and bub after snake found in couch

Perth mother Laurie Rushton Dyble was sitting on a recliner chair in her home holding her six-month-old son when her husband suddenly told her to get up and leave the room.

When your partner misses the birth

While no one wants their partner to miss their baby’s birth, it can happen. Here’s what to do if you find yourself in that situation.

Motherhood challenge: smug or just a bit of fun?

The #motherhoodchallenge sounds harmless, doesn't it? Some women disagree.

Who's the mum? Family photo goes viral

Last year, it was "The Dress". This year, it is a family photo that is breaking the internet.

5 easy meditation practices for beginners

So who's with me? You know meditating is one of the best things you can possibly do for yourself.

Woman to go on trial for being a bad housewife

An Italian woman could face up to six years in jail after her husband accused her of not doing enough cooking and cleaning at home.

Is the latest advice on women and drinking over the top?

While most expectant mums know to stop drinking when they’re pregnant, experts now warn women should stop drinking earlier than that. Is this necessary?

How household chores can double as a workout

If there's less than a slim chance you'll find time to get out for a jog or to hit the gym today, take heart in knowing that household chores contribute to the calorie equation.

I have no idea what I'm doing - and that's okay

Why don't we talk about the fact that when everything goes right, we may still feel completely lost, and certain that we have failed?

Dad warns of hair tourniquet danger after baby almost loses toe

A shocked father has shared his family's experience in a bid to warn other parents about the dangers of hair becoming entangled around a baby's toe.

Town welcomes first baby in 28 years

Since the 1980s, the Italian town of Ostana had not seen the birth of a single baby.

How to start teaching your kids road safety

It's something that can be taught as early as possible and reinforced as they get older and more mobile - even from toddlerhood.

Just announced: Bugaboo Cameleon³ Classic+ Collection update

Meet the brand new understated chic model from Bugaboo.

The emotional moment a mum hears her late son's heartbeat

It's been two and a half years since Heather Clark's seven-month-old son Lukas passed away.

Nine reasons why you have 'brain fog'

One minute your productivity is skyrocketing and the next you're sitting there trying to focus – just like that you draw blank, your brain, mush.

I had a caesarean and it was beautiful

Guess what? Despite not pushing him out, I cried, and my heart skipped, and I felt the rush of love and pride when I saw him for the first time.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Penny Wong

'The most hurtful argument in the marriage equality debate'

Labor frontbencher Penny Wong is used to to hearing arguments against same-sex marriage. But for Australia's most prominent gay politician, one hurts more than others.

Does exercise have to be fun to work?

Some things in life are inherently served with a big scoop of fun: balloons, bubbles, cupcakes to name but a few, but exercise?

Hair dye gives woman second-degree burns

She wanted a fresh colour for 2016, but instead she got chemical burns.

Kelly Slater saves mum and toddler from 'freak wave'

A Perth family has thanked US surfing "legend" Kelly Slater after the star saved a mother and a young toddler from "a freak wave" in Hawaii.

Apple recalls millions of power adapters

Tech giant instigates massive international recall of power point adapters due to risk of electric shock.

Toddler's adorable alphabet goes viral

It's impossible not to share this little boy's excitement  about the alphabet.

Tot's nighttime waking saves family's life

Like all tired parents, Monique and Kyle Ruppel were looking forward to the day their 15-month-old daughter Celia would start sleeping through the night. 

Australian mum gives birth to quintuplets

An Australian mum who has shared the ups and downs of carrying quintuplets has welcomed her five babies into the world.

Dad of four girls faints at gender reveal for fifth baby

It was all too much excitement for this dad.

The simple way you can help your baby's language development

The way parents respond to their child's babbling can shape how their infants communicate.

Zika virus is 'spreading explosively': WHO

The World Health Organization announced that it will convene an emergency meeting about Zika.

National database recommended for child protection cases

Baby Ebony was repeatedly failed by the agencies tasked with her protection before her horrific death at the hands of her father, South Australia's deputy coroner says.

Hospitals put babies at risk by ignoring policy on elective caesareans

Thirty-eight weeks or 39? Non-medical factors are pushing women to have elective caesareans earlier than official guidelines - and hospitals are playing along.

Police help deliver baby on busy roadside

Two police officers delivered more than a traffic fine by the side of a busy Melbourne road yesterday.

1D's Louis Tomlinson shares first photo of baby

One Direction's Louis Tomlinson has posted the first picture of his baby boy, Freddie, on social media.

 

FREE TICKET

See Hi-5 LIVE in Melbourne!

Get your ticket to The Essential Baby & Toddler Show - register online now!

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.