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Vacating rental questions?


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#1 MakesMeHappy

Posted 11 December 2012 - 09:22 PM

We have vacated our rental in WA. We handed our keys in and 1 week later the Real estate agent did the vacate inspection.

There are a few things they have mentioned that we have to fix, but are things that were working when we moved out. One is the garage remote, the other is 2 light globes. We are happy to replace the light gloves, but we are unsure about the garage remote. They suggested it might need new batteries. Is this our problem? considering it worked last week when we handed it in.

Also how clean do walls really have to be. They have named quite a few walls that need to be cleaned. We had proffesional cleaners (recommended by the real estate) do our vacate clean, so they would have done marks on the walls. I am going to call them as they come with a guarantee. But what if they say they can't remove them? Who is the judge of normal wear and tear?

Also she said the phone handset was missing. We has this in a cupboard so I am hoping she just has not seen it. But what if it is not there? It was when we moved out.

I appreciate any help original.gif



#2 Holidayromp

Posted 12 December 2012 - 07:19 AM

I see that you are renting in WA - renters have virtually NO rights there.  
Firstly if the light globes were working along with the garage remote when you moved out then you don't have to replace them.  Besides in the a tenancy agreement it is up to the ll (once you have moved) to check and replace non working light globes.  It is part of a standard tenancy agreement but one that is often missed.
As for dirty walls - get your guarantee and if it goes further wave that in everyone's faces.  It could be that the marks cannot be removed and can be classified as general wear and tear.
As for the phone handset tell her where it was left and leave it at that.
If it comes down to it let them take you to the tribunal but at the end of the day they may not bother over such petty things.

#3 Holidayromp

Posted 12 December 2012 - 07:21 AM

Also I am going to add - a great tip is to be there when they do the exit report and hand the keys over there and then.  That way they cannot try and rip you off for things.  At the moment it is their word against yours.  If you are there you can explain your case.

#4 Phascogale

Posted 12 December 2012 - 04:19 PM

Did you take photos of everything when you moved out after the clean?

More so that you have some backup as the inspection wasn't done the day you handed in the keys.

Just send the paperwork off for your bond.  You don't need the agents signature on it.




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