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Paypal scam or genuine email?

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#1 Mishu

Posted 02 December 2012 - 04:06 PM

I found the following email from Paypal in my inbox today:

Your credit card information has been changed.

On November 28, 2012, your credit card has been removed from your PayPal account.

You are receiving this email notification because this email address is listed as the administrative contact email for your PayPal account. If you belive this is an error, click the link below, log in to your PayPal account and follow the instructions.


Please do not reply to this email. This mailbox is not monitored and you will not receive a response.



PayPal Email ID PP296

This email looks like the others I have received from Paypal, but it wasn't addressed to me personally (usually paypal emails are addressed to my full name) and I can't think why my credit card would have been removed. I checked my Paypal account (not using this link tho) and there is no indication that there have been any changes made to my credit card. The last transaction was on 22/12, which is correct, so all good.

Is this a scam? It looks like it is a dodgy email to me, so thought I would ask, in case anyone else receives this.

#2 Steggles

Posted 02 December 2012 - 04:09 PM


#3 wish*upon*a*star

Posted 02 December 2012 - 04:09 PM

definite scam, i got one too and ignored it

#4 MintyBiscuit

Posted 02 December 2012 - 04:12 PM

Yep, definite scam. Forward it to paypal - i think the email is spoof@paypal.com? I'm sure someone will be able to give the definite email

#5 Pinky101

Posted 02 December 2012 - 04:12 PM


PayPal states that all emails from them will always include your username. They are never generic "Dear PayPal user" emails.

#6 Mousky

Posted 02 December 2012 - 04:12 PM

Yep scam, report it to PayPal.

#7 greypink

Posted 02 December 2012 - 04:14 PM

I agree with the others, definitely scam.

#8 MGB

Posted 02 December 2012 - 04:32 PM

Scam. We had one similar a while ago and on closer inspection of the email address it was sent from the "l" was an "I"- very dodgy.

#9 PattiODoors

Posted 02 December 2012 - 04:49 PM


I had one and forwarded straight to PayPal.

#10 Frau Farbissina

Posted 02 December 2012 - 04:51 PM

The email has a typo and a grammatical error - usually scam give away too.

On November 28, 2012, your credit card has been removed

If you belive this is

snopes.com is a good place to check for scams, however I couldn't find this particular one on there, although there seem to be plenty of other Paypal ones.

#11 Mishu

Posted 02 December 2012 - 06:18 PM

Thank you all, I forwarded this to Paypal's spoof email.

I never clink on links in emails, but I wonder how many people fall for this.

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