Jump to content

Do mechanics really rip people off?


  • Please log in to reply
16 replies to this topic

#1 EssentialBludger

Posted 30 November 2012 - 10:54 AM

I need a wheel bearing replaced. Pretty simple right? DP could do it himself if he were home.

I got 4 quotes: $250, $298, $365 and $595.

FIVE HUNDRED AND NINETY FIVE DOLLARS?!?!?!?! TO REPLACE A WHEEL BEARING?!?! It's an hours work!!

It was a small (not a chain type place) mechanics. Family owned I think. Does this make a difference, or were they trying to take me for a ride?



#2 ellebelle

Posted 30 November 2012 - 10:58 AM

Maybe they didn't want to do it.....standard tradie way of not interested right now.

#3 EssentialBludger

Posted 30 November 2012 - 10:59 AM

QUOTE (ellebelle @ 30/11/2012, 10:58 AM) <{POST_SNAPBACK}>
Maybe they didn't want to do it.....standard tradie way of not interested right now.


Wow, really? Most people I know are taking all the work they can get right now.

#4 au*lit

Posted 30 November 2012 - 11:04 AM

It's like any industry, there will be people who are honest and those not so honest. There are people who just charge enough to keep their business running and people who charge heaps.

My dad is in the industry and generally recommends not to go to the big chains. He seems to think most people working there don't know what they're doing and charge a premium for it.

The PP might be onto something, they probably can't be bothered to do the job and quoted accordingly.

Also, whether they're using genuine or after market parts can make a big difference to the price, depending on the make of car.

#5 NunSoFeral

Posted 30 November 2012 - 11:04 AM

I've had similar disparity in mechanic pricing, with the smaller individually operated "shops" usually being more costly.

I thought it may have been due to the larger franchises having more buying power when it come to parts and thus being able to offer cheaper prices as a result.
The individually operated shops may not have access to this volume discount from part suppliers.

I have also found on two occassions that my gender affected price costing, as DP was offered a much cheaper repair by the same person/shop with exactly same repair.

I thought the gender price hike was a bit of urban myth - in my experience, on these two occassions, it wasn't.

Fair gave me the tom tits.

Mind you - had loads of repairs over last twenty years, so these two occassions were anomolies.


Edited by gettheetoanunnery, 30 November 2012 - 11:07 AM.


#6 steppy

Posted 30 November 2012 - 11:06 AM

Short answer: Yes

#7 JJ

Posted 30 November 2012 - 12:23 PM

Yes, absolutely. I know someone who is still trying to get their money back from a recent 2k repair that ultimately didn't fix the problem (that was done by another, more honest and far cheaper mechanic later on).

#8 Bluenomi

Posted 30 November 2012 - 12:29 PM

QUOTE (au*lit @ 30/11/2012, 12:04 PM) <{POST_SNAPBACK}>
It's like any industry, there will be people who are honest and those not so honest. There are people who just charge enough to keep their business running and people who charge heaps.


I agree with this.

There is also the part to consider. I got a range of quote for a car repair that required a part. The quote varied hugely because some were quoting based on a cheap part and others quoted based on the brand name part.

#9 FeralRebelWClaws

Posted 30 November 2012 - 01:47 PM

QUOTE (au*lit @ 30/11/2012, 12:04 PM) <{POST_SNAPBACK}>
My dad is in the industry and generally recommends not to go to the big chains. He seems to think most people working there don't know what they're doing and charge a premium for it.


I don't agree with this... I know that with DF, his work (that is a chain here in Canberra) they pay far better than the smaller mechanics, so unless they are wanting to work for themselves, it would makes sense that they go to the larger places.

I think in any job you get the competent and the not so competent.

I'd definitely say the costing of parts comes into it.

#10 MrsLexiK

Posted 30 November 2012 - 01:59 PM

QUOTE (EssentialBludger @ 30/11/2012, 11:59 AM) <{POST_SNAPBACK}>
Wow, really? Most people I know are taking all the work they can get right now.

I know my DH's work is so busy right now, unlike his mates in the building industry or construction industry since he got back into it (from the construction/building industry) they have been packed every day.  I suppose people might not be buying new houses but are still getting their car serviced (and usually not going to the dealership - as in the car brand dealership as they are more expensive if you are not in warranty)

Also alot of mechanic shops do car yard work, it won't come as a shock that new car sales are down (hence all this 0% finance) and more and more people are buy second hand cars therefore giving alot of mechanic shops that work.

QUOTE (JJ @ 30/11/2012, 01:23 PM) <{POST_SNAPBACK}>
Yes, absolutely. I know someone who is still trying to get their money back from a recent 2k repair that ultimately didn't fix the problem (that was done by another, more honest and far cheaper mechanic later on).

Of course some will rip some off like all - not all mechanics do.  Also my DH just did his BIL's car he fixed it, then he was driving it home and the ABS light came on.  Now the ABS light would not have come on if he had taken it for a test drive (as it was close to our house when it came on) so if it hadn't of been BIL the client may have been peeved.  It just happened to be by chance.

QUOTE (PussyDids @ 30/11/2012, 02:47 PM) <{POST_SNAPBACK}>
I don't agree with this... I know that with DF, his work (that is a chain here in Canberra) they pay far better than the smaller mechanics, so unless they are wanting to work for themselves, it would makes sense that they go to the larger places.

I think in any job you get the competent and the not so competent.

I'd definitely say the costing of parts comes into it.

I do and don't agree with this.  DH has worked for chains and a car dealership at present he is in a shop (as second in charge) he has always made more working in a smaller place then a chain.  It could be that he can negoate and when he was in a chain he couldn't?  He is being paid much higher then he was when he left the industry 3 years ago (even taking into account CPI)

However I do agree a bigger chain can get better price for parts, some will still charge more then Joe Bloggs and some will charge massive labour costs.

#11 threeinnyc

Posted 30 November 2012 - 03:27 PM

It's hard to tell OP, does the most expensive quote come with some sort of warranty?

Edited by Kenji, 30 November 2012 - 03:28 PM.


#12 SeaPrincess

Posted 30 November 2012 - 03:27 PM

I think it depends - if you go through a vehicle dealership, you'll get genuine parts. I had my car repaired this week and the 3 genuine parts would cost $500 each and I would have had to wait for them to come from Sydney and Japan, whereas my mechanic (a long-time friend who I trust) used another brand and the whole thing including labour cost $1300.  So as a pp already pointed out, the cost/quality of the parts can make a huge impact on the price.

#13 EsmeLennox

Posted 30 November 2012 - 03:30 PM

Some mechanics do,  some don't.
Some plumbers do, some don't.
Some electricians do, some don't.
Some doctors do, some don't.
Some hairdressers do, some don't.




#14 Squeekums Da Feral

Posted 30 November 2012 - 03:38 PM

I knew a mechanic a while back who ran his own buisness.
He would sit there and literally make up the bill as he went along like,
'That person annoyed me, was a hot day, and I had to use an extra 50c nut, i'll charge em $450' then went on to say how it was a 5minute job only worth $50 at best.

#15 Ranunculus

Posted 30 November 2012 - 03:54 PM

QUOTE (Jemstar @ 30/11/2012, 03:30 PM) <{POST_SNAPBACK}>
Some mechanics do,  some don't.
Some plumbers do, some don't.
Some electricians do, some don't.
Some doctors do, some don't.
Some hairdressers do, some don't.


^^Agree with this.

I've had experience in both environments (chain store and locally owned) and seen both sides of the story. My experience with the locally owned workshop wasn't what I would be happy with as a customer (fitting second hand parts, charging for new) and I as an apprentice had no say over this type of thing, so I left. Ended up as a tech for a large brand and thought their work was to a much higher standard and I felt comfortable there. As for pricing, as others have mentioned genuine parts come at a cost so always ask what you're getting. They also tend to pay their mechanics a decent wage which is of course going to put the price up for the customer. Go with your gut and go with the shop you felt most comfortable with.

Edited by G.K, 30 November 2012 - 03:54 PM.


#16 unicorn

Posted 30 November 2012 - 05:39 PM

This is one of my bug bears, there is one mechanic in our small city that hasn't tried to rip me off. DH is pretty cluey about all things mechanical and if he doesn't know what is wrong he will find out, usually he will just fix it, but he is having issues with his hands and I would rather we just pay someone else to do it, so he will diagnose and then I am expected to take it to the shop to get it fixed, I had one guy tell me I needed a whole new exhaust system when I went in to get a couple of rubber brackets for it. Big difference between a $20 part that I needed and the $900 system he tried to tell me I needed.  The air con mechanic last week was another, he tried to tell my I had a leak and my air con unit needed replacing, uh no there is no leak, it holds gas fine, it is the fan.  Of course I get home and whinge to DH about it, he will take it in and sure enough they listen to him and it gets fixed.
Our chain store tyre shop provides a much better service, I used to go to the locally owned one until one tyre change they didn't tighten the nuts properly and one of my wheels just about fell off, they weren't that concerned when I told them so I wont go there again.

#17 Maple Leaf

Posted 30 November 2012 - 07:50 PM

I think any industry has the potential to rip people off.

Just recently I had 3 quotes done for putting in some security screens : $1100, $750 and $600.

Same screens, same windows.

It pays to shop around.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

The myths and truths of gender swaying

Here are a few popular methods hopeful parents-to-be use to try to get a baby of their preferred gender – and what an expert says about whether they really work.

10 easy DIY Christmas decoration ideas

It's officially time to get into the Christmas spirit. Why not branch out when you put up your tree this year and add a personal touch with a few DIY decorations? We've found the perfect easy-to-make ways to put more festive fever into your home.

The dangerous new trend of glucose challenge test refusal

A dangerous trend is seeing more mothers-to-be declining a relatively simple and painless test to check for gestational diabetes.

Office of Fair Trading reveals naughty toys ahead of Christmas

The Office of Fair Trading has pulled seven toys from shelves ahead of Christmas after they fail safety tests.

Video: Baby boy's trouble with twins

These twin girls will no doubt have fun fooling people in years to come, but nobody will be as confused as baby Landon.

Long-term reversible male contraceptive on its way

Men could soon have access to an injectable long-term contraceptive which works in a similar way to a vasectomy but promises to be easily reversed.

'I tried to kill my baby': one mum's story

After bathing and dressing her three-month-old son, Amanda had a rare moment alone with her baby.

Attack of the 'mummy brain'

I feel that almost every day, someone in my life - be they a friend, family member or complete stranger - feels the need to excuse my behaviour as I have other things on my mind.

Mum of baby who fell ill after drinking raw milk speaks out

A Melbourne mother has described how her son turned grey when he became seriously ill after drinking raw milk.

Australian divorce rate lowest since 1976

Modern newlyweds are now well into their 30s and marriage still offers something powerful a new book argues.

The aftermath of a traumatic birth experience

In Australia, 30 per cent of women find their birth experience traumatic, with 6 per cent going on to develop post traumatic stress disorder (PTSD).

Young mum burns 'from inside-out'

A young mum is in intensive care after she took a friend's antibiotic and wound up with an ailment that is burning her body 'from the inside-out'.

The disagreement that can break a relationship

If he doesn't change his mind, all I can hope is that I will. It would be a waste to spend the rest of my marriage mourning a baby that never was.

Co-sleeping or no-sleeping? Mum videos worst nap ever

One mother's futile attempt to sleep in caught on camera in a hilarious - and very cute - video.

Why children misbehave during the festive season

While we all like to imagine the holiday season as being a fun, loving and bonding experience; often our reality is quiet different.

I was fat-shamed by my doctor

The fear of being weighed is the most significant factor in women cancelling medical appointments - and now weight-shaming has happened to me.

End of an era: no more childcare

As we reach the end of 2014, we're closing the book on many things for another year, most notably childcare. Our last child has attended childcare for the very last time.

The 7-year itch is more like the 10-year itch: study

Contrary to popular belief, making it past the seven-year mark doesn't mean your marriage will be smooth sailing from there on.

Stop telling us that parenting gets harder

I’m sure that parenting will get harder. But life isn’t exactly smooth sailing for many of us right now, either.

Should children be forced to sit on Santa's lap?

We teach kids it’s okay to say no if they don’t feel safe, so why do some parents force their children to climb in to Santa's lap?

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Baby born weighing almost 14 pounds

Yes, the bouncing baby girl was born by caesarean section. And mum says no more kids.

The dummy debate

I'm the first to admit that when I used to see tiny babies with dummies in their mouths, I thought "Hmm, lazy parenting." And now I apologise.

'I thought I was an only child'

Imagine meeting your double at a school sports event, or regularly being mistaken for someone you haven't met. Separated twins Margaret and Joy tell their story.

Mums reveal their nappy bag essentials

Ever wondered what other mums carry in their nappy bags? We have, so we asked mums to tell us their must-have nappy bag items.

Toddler died because he wasn't given antibiotics soon enough

A 15-month-old boy would almost certainly be alive today if doctors had given him antibiotics sooner, a coroner has ruled.

VIDEO: moment a toddler falls on to train tracks in Melbourne

Shocking footage has emerged capturing the moment a pram carrying a toddler rolled off a platform and onto train tracks in suburban Melbourne.

Sold on natural birth? Read the fine print

In the excitement and anticipation of a first pregnancy, I ignored the fine print: some women, some of the time.

Child with alcoholic mum who drank while pregnant won't win pay-out

A young child is not entitled to criminal injuries compensation after her mother drank excessively while pregnant.

Superbugs killing India's babies, posing wider threat

A deadly epidemic that could have global implications is quietly sweeping India, tens of thousands of newborns dying because antibiotics no longer work.

Can you teach a toddler to sleep in?

Parents share their tips on getting their early risers to sleep in, even for just a little bit longer.

Keeping your relationship on track as new parents

About 70 per cent of couples experience a slump in their relationship within three years of having a baby. Here's how we tried to get back on track.

America's favourite baby names of 2014

Americans are turning to television, Netflix and sports for ideas for what to name their wee ones.

Carers admit to force-feeding children

As Sydney grieves the loss of Sydney siege victims Katrina Dawson and Tori Johnson, reports have suggested that both died as heroes.

 

How many weeks til Christmas?

On your To-Do list

Get the "Santa" shopping done without the kids in tow.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.