Jump to content

Calling an ambulance for a stranger- WWYD? (update #123)


  • Please log in to reply
142 replies to this topic

#1 deejie

Posted 26 November 2012 - 02:56 PM

I was walking up to the local suburban shopping strip this morning with DS2 in the pram. Around 100m ahead of us was an elderly lady (70s? 80s?) walking by herself in the same direction. She stumbled, fell forwards and didn't get up immediately. I ran up to her, by which time she was sitting awkwardly cradling her right arm. She appeared shocked, her face was scraped and bleeding slightly on one side where she had obviously impacted on the concrete.

After a couple of minutes I established her name, that she was going to the shops, fell forwards, tried to stop herself with her hand, but it gave way and her face hit the ground. Her shoulder felt sore and it hurt when she tried to move her arm. I was pretty sure she broke her collarbone and suggested that I call an ambulance.

She didn't want me to call an ambulance, she was quite insistent that I phone her daughter who lived a few minutes drive away. She didn't have her own mobile, so I found her address book in her handbag and used my mobile to phone her daughter. No answer on her mobile, her home number or her work number. I phoned all three again and left messages, my name, that I was with her Mum who fell over, that I think she has broken a collarbone and wanted to ring an ambulance but she wanted me to phone her first, please phone straight away. I SMSd her mobile with the same. I suggested againto the lady that we should call an ambulance and she was adamant her daughter would ring back. I gave it a couple of minutes, in which she didn't phone back. At this point I persuaded the lady that phoning an ambulance was the best thing to do, so I did. She wasn't overly happy with the situation sad.gif

The paramedics obviously took her to hospital. She still couldn't move her arm without pain in the front of her shoulder. About 5minutes after the ambulance left, the daughter phoned my mobile. I explained I ended up phoning for the ambulance. The daughter was very unhappy with me. Her Mum doesn't have any form of private health cover, or ambulance cover and she said last time years ago they had to phone an ambulance for Mum, SHE got stuck with a bill for thousands. She threatened to send me the ambulance bill, said I had done the wrong thing, I should have waited for her to call, that she would have driven her to hospital herself. I ended up getting jack of this, DS2 was screaming in the background and I just hung up on her (not my finest moment). She phoned back and I ignored it.

What would you have done, EB? On foot, in public, no means of transport. Sure, I could have waited. Sure I could have knocked on the door of a house on the street, but what was I meant to do? Ask THEM to drive her to hospital? I still thinking ringing the ambulance was the best course of action.

This woman has tried to ring me back a couple of times this afternoon. So far, I have ignored her. I'm not sure if I am game enough yet to cop another tirade sad.gif

Edited by deejie, 26 November 2012 - 06:36 PM.


#2 Acidulous Osprey

Posted 26 November 2012 - 02:59 PM

I would have called the ambulance.
That's a really bizarro response from planet bizarro if you ask me.

#3 Starrydawn

Posted 26 November 2012 - 03:00 PM

You did the right thing. Perhaps the daughter if she doesn't want ambulance bills can arrange ambulance cover as single cover is not too expensive.

The hide of some people. I am hoping she is ringing to apologise.

#4 Anyway...

Posted 26 November 2012 - 03:00 PM

I would have done exactly what you did! If they have already been burnt by not having cover before that is their own problem not yours!

I would answer if she calls again and tell her if she keeps harassing you that you will call the police.

#5 casime

Posted 26 November 2012 - 03:01 PM

Of course you did the right thing.  

I'm not sure what state you live in, but if it's QLD, then everyone is covered for ambulance transport as its paid through the electricity system.   I'm pretty sure that in most states if you're a pensioner (which she probably is if she is in her 70s or 80s) you are also covered.   Aside from that, it's a vital thing to have, so she should have learnt her lesson when she copped a bill last time!

Don't worry yourself about it.   If she keeps ringing, then tell her to go worry about her mother and stop bothering you.  



#6 WYSIWYG

Posted 26 November 2012 - 03:01 PM

I wouldn't have called an ambulance, not unless I thought the woman's life was in danger.
If I had a car, I would have driven the woman to the hospital. If I didn't have any transport I would have either 1) waited for the daughter to call or 2) called a taxi and taken the woman to the hospital that way.

I don't think you did the wrong thing, though.

Edited by RunawayPrincess, 26 November 2012 - 03:02 PM.


#7 Waratah

Posted 26 November 2012 - 03:02 PM

You did the right thing.   You tried your best to contact the daughter I think you should be commended.  


#8 melaine

Posted 26 November 2012 - 03:02 PM

If the daughter (or the lady herself) did not organise ambulance cover after the last trip then that is their problem.

I would have done exactly as you did. You did the right thing.

I wouldn't answer today. If she calls back tomorrow I'd answer if it was convenient and explain. If she was rude or didn't listen I'd hang up and ignore her calls from then on.

#9 Luvmy4

Posted 26 November 2012 - 03:02 PM

You did exactly what I would have done.

The elderly lady consented to you calling an ambulance, she consented to getting in the ambulance.

In no way would you be responsible for the bill.

I would either ignore the phone calls, send her a text saying you did what her Mother consented you to do so stop calling or contact your phone provider & ask about blocking her number

It sucks when you get blasted for doing the right thing



#10 Baggy

Posted 26 November 2012 - 03:02 PM

I would have done exactly the same as you. You tried to contact the daughter multiple times - no answer. The next step was to phone an ambulance.

Can you block her number from calling you? She sounds like a PITA.

#11 charlie23

Posted 26 November 2012 - 03:02 PM

I would have rung an amblance. Sorry that by doing the right thing you were abused by the ladies daughter sad.gif

#12 EssentialBludger

Posted 26 November 2012 - 03:03 PM

I would have called an ambulance too.


I also think an elderly lady should have ambulance cover! It's about $50 per year. I'd pay it for my mum if she couldn't afford it!

#13 glasnost

Posted 26 November 2012 - 03:03 PM

you did the right thing OP.

#14 Futureself

Posted 26 November 2012 - 03:03 PM

You did the right thing, exactly what I would have done. You tried to get hold of the daughter and then had to make a judgment call. Good for you for involving yourself and making a decision. Perhaps teh daughter is trying to get hold of you to apologise or let you know how her Mum went? Benefit of the doubt...or maybe not. Abusing you is unacceptable, she should be ashamed.

This is why I am glad that Qld has the system it has, where everyone is covered automatically for ambulance. $ should never be the deciding factor as to whether to seek medical help, that's an awful situation to be in.

#15 rabbit hyde

Posted 26 November 2012 - 03:04 PM

I would have done the exact same thing,  also chances are if the woman is in her 70's or 80's she should have some form of pension card.

But regardless I'd hope someone would do the same thing as you if it were my mother or grandmother, and I'd be thinking about her health first before the cost.

Ignore the phone calls. You've done your part and don't owe any further explanation.

#16 leratocharlie

Posted 26 November 2012 - 03:04 PM

I would have done the same. What other option did you have really? Leave her there... Then I'm sure her daughter would have been even more angry if it turned out she had serious injuries and no one helped her!
I might be wrong - I'm used to the UK system - but can't a person choose to not go with an ambulance even once it's turned up? Thereby not footing the bill. As I asked this question of my colleagues a while back, what if you don't have cover and someone else calls an ambulance. They all seemed to think you could elect not to go with them, and not be charged...
Either way, I think you did the right thing, and I'd appreciate someone like you being around to help my mum in a similar situation, regardless of cost. You weren't to know their financial situation, and you did try the daughter first.

#17 boatiebabe

Posted 26 November 2012 - 03:05 PM

You did the right thing. I would have done the same.

Not sure about the repeated calling (her to you). I would accept one of the calls but if it turns bad tell her you had her mum's best interests in mind and to either leave you alone or you'll call the police.

#18 oomps

Posted 26 November 2012 - 03:06 PM

I believe I would have done exactly as you did. Who knows how long it might have taken the daughter to call back. Or even get there once she had called back. And you couldn't exactly leave her there on her own. If her mother is elderly and has required an ambulance before, perhaps they should ensure she has cover. They should be grateful to you for helping her, not hassling you about it.

#19 Tesseract

Posted 26 November 2012 - 03:06 PM

I would have done exactly the same thing as you. She could have had a concussion, anything really, and being elderly...

The woman's daughter sounds awful sad.gif

Also I thought people on health care cards don't get huge ambulance bills. And nobody is liable for another person's debt in this country, the daughter would not HAVE TO have paid anything. And nobody is going to lock up an old lady for an ambulance bill.

You did the right thing.

#20 melaine

Posted 26 November 2012 - 03:06 PM

If you are in Victoria then it's about $38 for ambulance cover. If they have chosen not to pay that then it's their problem. (If she has a healthcare or pension card then she's covered anyway without a membership!).

#21 Glowworm80

Posted 26 November 2012 - 03:07 PM

I would have done the same as you. The lady is obviously frail, and clearly it's not the first time she has fallen. Perhaps her daughter should have thought of getting her ambulance cover.


That said maybe she realizes she was being an ass and is phoning to apologise.

#22 whydoibother

Posted 26 November 2012 - 03:07 PM

QUOTE (rabbit hyde @ 26/11/2012, 01:04 PM) <{POST_SNAPBACK}>
I would have done the exact same thing,  also chances are if the woman is in her 70's or 80's she should have some form of pension card.

But regardless I'd hope someone would do the same thing as you if it were my mother or grandmother, and I'd be thinking about her health first before the cost.

Ignore the phone calls. You've done your part and don't owe any further explanation.


this

#23 TopsyTurvy

Posted 26 November 2012 - 03:09 PM

I figured the reason she refused would be due to no ambulance cover.

I think you did the right thing 100%

I know that with my DS hanging around waiting for a call from her daughter or driving her to the hospital myself would be very impractical.  If I was by myself and had nothing pressing then I possibly would have thought about it and then dismissed the idea simply because of possible legal ramifications if you were to drive her and that somehow caused further injury.

She could have refused original.gif

If the daughter persists in ringing, I would send a text asking her to cease and desist contacting you, otherwise you will go to the cops and lodge a harrasment complaint.

#24 casime

Posted 26 November 2012 - 03:09 PM

QUOTE
If I had a car, I would have driven the woman to the hospital. If I didn't have any transport I would have either 1) waited for the daughter to call or 2) called a taxi and taken the woman to the hospital that way.


There is no way I would have done that.  What if she went in to some sort of shock or had a heart attack on the way?  You could bet the OP would then be facing a court case for not having called an ambulance in the first place.


#25 GoldenBlack

Posted 26 November 2012 - 03:10 PM

You did the right thing and precisely this is recommended by the St. Johns ambulance course.

By the sounds of things, you also reduced her chance of secondary injuries caused by someone without the correct knowledge moving a victim with a possible bad break.  I know of someone who attempted to move a victim to avoid paying an ambulance fee - and the break was a catastrophic pelvis shattering.  Fortunately the police stopped the idiot before he could do (much) more damage.

It's a shame the daughter's a twit.  It's a shame that if this is the SECOND time that ambulance cover hadn't been already arranged!




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

WIN an exclusive performance from Sam Moran!

To celebrate the release of children?s musical series Play Along with Sam, out now on DVD, we?re giving one lucky parent the chance to have Sam perform at their child?s pre-school or day care!

Toddler freed after getting trapped in escalator

A shopping centre escalator needed to be pulled apart to free a toddler's trapped hand.

Why I'm kind of excited about my daughter's nits

Is it weird to say that I am secretly thrilled to find that my daughter Edie has nits?

Baby born at 10:11 on 12-13-14

Well, it's actually 13-12-14 to us over here. But still, Clare Elizabeth Keane's consecutive numerical birth time is pretty special.

On holding tightly and loving fiercely

We can't live in fear. This post is about Christmas and how at this time we should be celebrating life and grateful for what we have: our loved ones who we cherish fiercely.

Babies, relatives and coping with Christmas day

Everyone will love your baby but your baby may not be so happy to be passed around a lot of new people - nor may you want to feed with an audience.

Why I won't be posting pictures of my baby on Facebook

There are pros and cons to this policy.

The myths and truths of gender swaying

Here are a few popular methods hopeful parents-to-be use to try to get a baby of their preferred gender – and what an expert says about whether they really work.

10 easy DIY Christmas decoration ideas

It's officially time to get into the Christmas spirit. Why not branch out when you put up your tree this year and add a personal touch with a few DIY decorations? We've found the perfect easy-to-make ways to put more festive fever into your home.

The dangerous new trend of glucose challenge test refusal

A dangerous trend is seeing more mothers-to-be declining a relatively simple and painless test to check for gestational diabetes.

Office of Fair Trading reveals naughty toys ahead of Christmas

The Office of Fair Trading has pulled seven toys from shelves ahead of Christmas after they fail safety tests.

Video: Baby boy's trouble with twins

These twin girls will no doubt have fun fooling people in years to come, but nobody will be as confused as baby Landon.

Long-term reversible male contraceptive on its way

Men could soon have access to an injectable long-term contraceptive which works in a similar way to a vasectomy but promises to be easily reversed.

'I tried to kill my baby': one mum's story

After bathing and dressing her three-month-old son, Amanda had a rare moment alone with her baby.

Attack of the 'mummy brain'

I feel that almost every day, someone in my life - be they a friend, family member or complete stranger - feels the need to excuse my behaviour as I have other things on my mind.

Mum of baby who fell ill after drinking raw milk speaks out

A Melbourne mother has described how her son turned grey when he became seriously ill after drinking raw milk.

Australian divorce rate lowest since 1976

Modern newlyweds are now well into their 30s and marriage still offers something powerful a new book argues.

The aftermath of a traumatic birth experience

In Australia, 30 per cent of women find their birth experience traumatic, with 6 per cent going on to develop post traumatic stress disorder (PTSD).

Young mum burns 'from inside-out'

A young mum is in intensive care after she took a friend's antibiotic and wound up with an ailment that is burning her body 'from the inside-out'.

The disagreement that can break a relationship

If he doesn't change his mind, all I can hope is that I will. It would be a waste to spend the rest of my marriage mourning a baby that never was.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Co-sleeping or no-sleeping? Mum videos worst nap ever

One mother's futile attempt to sleep in caught on camera in a hilarious - and very cute - video.

Why children misbehave during the festive season

While we all like to imagine the holiday season as being a fun, loving and bonding experience; often our reality is quiet different.

I was fat-shamed by my doctor

The fear of being weighed is the most significant factor in women cancelling medical appointments - and now weight-shaming has happened to me.

End of an era: no more childcare

As we reach the end of 2014, we're closing the book on many things for another year, most notably childcare. Our last child has attended childcare for the very last time.

WIN an exclusive performance from Sam Moran!

To celebrate the release of children?s musical series Play Along with Sam, out now on DVD, we?re giving one lucky parent the chance to have Sam perform at their child?s pre-school or day care!

The 7-year itch is more like the 10-year itch: study

Contrary to popular belief, making it past the seven-year mark doesn't mean your marriage will be smooth sailing from there on.

Should children be forced to sit on Santa's lap?

We teach kids it’s okay to say no if they don’t feel safe, so why do some parents force their children to climb in to Santa's lap?

Stop telling us that parenting gets harder

I’m sure that parenting will get harder. But life isn’t exactly smooth sailing for many of us right now, either.

Baby born weighing almost 14 pounds

Yes, the bouncing baby girl was born by caesarean section. And mum says no more kids.

The dummy debate

I'm the first to admit that when I used to see tiny babies with dummies in their mouths, I thought "Hmm, lazy parenting." And now I apologise.

'I thought I was an only child'

Imagine meeting your double at a school sports event, or regularly being mistaken for someone you haven't met. Separated twins Margaret and Joy tell their story.

Carers admit to force-feeding children

As Sydney grieves the loss of Sydney siege victims Katrina Dawson and Tori Johnson, reports have suggested that both died as heroes.

 

How many weeks til Christmas?

On your To-Do list

Get the "Santa" shopping done without the kids in tow.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.