Jump to content

Calling an ambulance for a stranger- WWYD? (update #123)


  • Please log in to reply
148 replies to this topic

#1 deejie

Posted 26 November 2012 - 02:56 PM

I was walking up to the local suburban shopping strip this morning with DS2 in the pram. Around 100m ahead of us was an elderly lady (70s? 80s?) walking by herself in the same direction. She stumbled, fell forwards and didn't get up immediately. I ran up to her, by which time she was sitting awkwardly cradling her right arm. She appeared shocked, her face was scraped and bleeding slightly on one side where she had obviously impacted on the concrete.

After a couple of minutes I established her name, that she was going to the shops, fell forwards, tried to stop herself with her hand, but it gave way and her face hit the ground. Her shoulder felt sore and it hurt when she tried to move her arm. I was pretty sure she broke her collarbone and suggested that I call an ambulance.

She didn't want me to call an ambulance, she was quite insistent that I phone her daughter who lived a few minutes drive away. She didn't have her own mobile, so I found her address book in her handbag and used my mobile to phone her daughter. No answer on her mobile, her home number or her work number. I phoned all three again and left messages, my name, that I was with her Mum who fell over, that I think she has broken a collarbone and wanted to ring an ambulance but she wanted me to phone her first, please phone straight away. I SMSd her mobile with the same. I suggested againto the lady that we should call an ambulance and she was adamant her daughter would ring back. I gave it a couple of minutes, in which she didn't phone back. At this point I persuaded the lady that phoning an ambulance was the best thing to do, so I did. She wasn't overly happy with the situation sad.gif

The paramedics obviously took her to hospital. She still couldn't move her arm without pain in the front of her shoulder. About 5minutes after the ambulance left, the daughter phoned my mobile. I explained I ended up phoning for the ambulance. The daughter was very unhappy with me. Her Mum doesn't have any form of private health cover, or ambulance cover and she said last time years ago they had to phone an ambulance for Mum, SHE got stuck with a bill for thousands. She threatened to send me the ambulance bill, said I had done the wrong thing, I should have waited for her to call, that she would have driven her to hospital herself. I ended up getting jack of this, DS2 was screaming in the background and I just hung up on her (not my finest moment). She phoned back and I ignored it.

What would you have done, EB? On foot, in public, no means of transport. Sure, I could have waited. Sure I could have knocked on the door of a house on the street, but what was I meant to do? Ask THEM to drive her to hospital? I still thinking ringing the ambulance was the best course of action.

This woman has tried to ring me back a couple of times this afternoon. So far, I have ignored her. I'm not sure if I am game enough yet to cop another tirade sad.gif

Edited by deejie, 26 November 2012 - 06:36 PM.


#2 Laborious Nicety

Posted 26 November 2012 - 02:59 PM

I would have called the ambulance.
That's a really bizarro response from planet bizarro if you ask me.

#3 Starrydawn

Posted 26 November 2012 - 03:00 PM

You did the right thing. Perhaps the daughter if she doesn't want ambulance bills can arrange ambulance cover as single cover is not too expensive.

The hide of some people. I am hoping she is ringing to apologise.

#4 Anyway...

Posted 26 November 2012 - 03:00 PM

I would have done exactly what you did! If they have already been burnt by not having cover before that is their own problem not yours!

I would answer if she calls again and tell her if she keeps harassing you that you will call the police.

#5 casime

Posted 26 November 2012 - 03:01 PM

Of course you did the right thing.  

I'm not sure what state you live in, but if it's QLD, then everyone is covered for ambulance transport as its paid through the electricity system.   I'm pretty sure that in most states if you're a pensioner (which she probably is if she is in her 70s or 80s) you are also covered.   Aside from that, it's a vital thing to have, so she should have learnt her lesson when she copped a bill last time!

Don't worry yourself about it.   If she keeps ringing, then tell her to go worry about her mother and stop bothering you.  



#6 TenOfSwords

Posted 26 November 2012 - 03:01 PM

I wouldn't have called an ambulance, not unless I thought the woman's life was in danger.
If I had a car, I would have driven the woman to the hospital. If I didn't have any transport I would have either 1) waited for the daughter to call or 2) called a taxi and taken the woman to the hospital that way.

I don't think you did the wrong thing, though.

Edited by RunawayPrincess, 26 November 2012 - 03:02 PM.


#7 Waratah

Posted 26 November 2012 - 03:02 PM

You did the right thing.   You tried your best to contact the daughter I think you should be commended.  


#8 melaine

Posted 26 November 2012 - 03:02 PM

If the daughter (or the lady herself) did not organise ambulance cover after the last trip then that is their problem.

I would have done exactly as you did. You did the right thing.

I wouldn't answer today. If she calls back tomorrow I'd answer if it was convenient and explain. If she was rude or didn't listen I'd hang up and ignore her calls from then on.

#9 Luvmy4

Posted 26 November 2012 - 03:02 PM

You did exactly what I would have done.

The elderly lady consented to you calling an ambulance, she consented to getting in the ambulance.

In no way would you be responsible for the bill.

I would either ignore the phone calls, send her a text saying you did what her Mother consented you to do so stop calling or contact your phone provider & ask about blocking her number

It sucks when you get blasted for doing the right thing



#10 Baggy

Posted 26 November 2012 - 03:02 PM

I would have done exactly the same as you. You tried to contact the daughter multiple times - no answer. The next step was to phone an ambulance.

Can you block her number from calling you? She sounds like a PITA.

#11 charlie23

Posted 26 November 2012 - 03:02 PM

I would have rung an amblance. Sorry that by doing the right thing you were abused by the ladies daughter sad.gif

#12 EssentialBludger

Posted 26 November 2012 - 03:03 PM

I would have called an ambulance too.


I also think an elderly lady should have ambulance cover! It's about $50 per year. I'd pay it for my mum if she couldn't afford it!

#13 Great Dame

Posted 26 November 2012 - 03:03 PM

Wow how strange.  Of course you did the right thing OP and I would have done the same.  What else were you meant to do?

#14 glasnost

Posted 26 November 2012 - 03:03 PM

you did the right thing OP.

#15 futureself

Posted 26 November 2012 - 03:03 PM

You did the right thing, exactly what I would have done. You tried to get hold of the daughter and then had to make a judgment call. Good for you for involving yourself and making a decision. Perhaps teh daughter is trying to get hold of you to apologise or let you know how her Mum went? Benefit of the doubt...or maybe not. Abusing you is unacceptable, she should be ashamed.

This is why I am glad that Qld has the system it has, where everyone is covered automatically for ambulance. $ should never be the deciding factor as to whether to seek medical help, that's an awful situation to be in.

#16 rabbit hyde

Posted 26 November 2012 - 03:04 PM

I would have done the exact same thing,  also chances are if the woman is in her 70's or 80's she should have some form of pension card.

But regardless I'd hope someone would do the same thing as you if it were my mother or grandmother, and I'd be thinking about her health first before the cost.

Ignore the phone calls. You've done your part and don't owe any further explanation.

#17 leratocharlie

Posted 26 November 2012 - 03:04 PM

I would have done the same. What other option did you have really? Leave her there... Then I'm sure her daughter would have been even more angry if it turned out she had serious injuries and no one helped her!
I might be wrong - I'm used to the UK system - but can't a person choose to not go with an ambulance even once it's turned up? Thereby not footing the bill. As I asked this question of my colleagues a while back, what if you don't have cover and someone else calls an ambulance. They all seemed to think you could elect not to go with them, and not be charged...
Either way, I think you did the right thing, and I'd appreciate someone like you being around to help my mum in a similar situation, regardless of cost. You weren't to know their financial situation, and you did try the daughter first.

#18 boatiebabe

Posted 26 November 2012 - 03:05 PM

You did the right thing. I would have done the same.

Not sure about the repeated calling (her to you). I would accept one of the calls but if it turns bad tell her you had her mum's best interests in mind and to either leave you alone or you'll call the police.

#19 oomps

Posted 26 November 2012 - 03:06 PM

I believe I would have done exactly as you did. Who knows how long it might have taken the daughter to call back. Or even get there once she had called back. And you couldn't exactly leave her there on her own. If her mother is elderly and has required an ambulance before, perhaps they should ensure she has cover. They should be grateful to you for helping her, not hassling you about it.

#20 Tesseract

Posted 26 November 2012 - 03:06 PM

I would have done exactly the same thing as you. She could have had a concussion, anything really, and being elderly...

The woman's daughter sounds awful sad.gif

Also I thought people on health care cards don't get huge ambulance bills. And nobody is liable for another person's debt in this country, the daughter would not HAVE TO have paid anything. And nobody is going to lock up an old lady for an ambulance bill.

You did the right thing.

#21 melaine

Posted 26 November 2012 - 03:06 PM

If you are in Victoria then it's about $38 for ambulance cover. If they have chosen not to pay that then it's their problem. (If she has a healthcare or pension card then she's covered anyway without a membership!).

#22 Glowworm80

Posted 26 November 2012 - 03:07 PM

I would have done the same as you. The lady is obviously frail, and clearly it's not the first time she has fallen. Perhaps her daughter should have thought of getting her ambulance cover.


That said maybe she realizes she was being an ass and is phoning to apologise.

#23 whydoibother

Posted 26 November 2012 - 03:07 PM

QUOTE (rabbit hyde @ 26/11/2012, 01:04 PM) <{POST_SNAPBACK}>
I would have done the exact same thing,  also chances are if the woman is in her 70's or 80's she should have some form of pension card.

But regardless I'd hope someone would do the same thing as you if it were my mother or grandmother, and I'd be thinking about her health first before the cost.

Ignore the phone calls. You've done your part and don't owe any further explanation.


this

#24 ~*Twilight~Zone*~

Posted 26 November 2012 - 03:08 PM

In WA, and I assume it's the same in other states, ambulance services are free to penisioners.

Mum has called the Ambulance several times in the past few months and has not had to pay once.

#25 TopsyTurvy

Posted 26 November 2012 - 03:09 PM

I figured the reason she refused would be due to no ambulance cover.

I think you did the right thing 100%

I know that with my DS hanging around waiting for a call from her daughter or driving her to the hospital myself would be very impractical.  If I was by myself and had nothing pressing then I possibly would have thought about it and then dismissed the idea simply because of possible legal ramifications if you were to drive her and that somehow caused further injury.

She could have refused original.gif

If the daughter persists in ringing, I would send a text asking her to cease and desist contacting you, otherwise you will go to the cops and lodge a harrasment complaint.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

Life with anxiety

At times, I feel pretty worthless. In those moments, all I want to do is curl up into a ball and hide in the dark. I can try to quiet my mind, but it won?t shut up.

IVF leaves woman pregnant with another couple's twins

An Italian woman has been told the twins she is three months pregnant with are not hers.

'My mother-in-law found out our baby's gender behind our backs'

My husband and I mutually decided that we didn?t want to know our baby's sex before the birth, but his mother couldn't handle that.

What you need for the 'fourth trimester'

In my opinion, the first three months after the birth are the most intense. Here's what got me through that time after welcoming my baby.

Weaning a toddler off a dummy: a 15-day plan

Weaning your child off the dummy can be a traumatic experience for both of you. Here are some tips to help you through.

Choosing to be a solo parent

Two women share their stories of longing for a baby so much that they each decided not to wait for a partner before becoming a mum.

Asphyxia link another piece of the SIDS puzzle

An Australian study has uncovered information which could lead to a better understanding of why babies die from Sudden Infant Death Syndrome.

Rescue dog Zoey and BFF Jasper star in adorable pics

Photographer, self-professed "crazy dog lady" and mum Grace Chon takes photos of rescue dog Zoey and her 10-month-old son Jasper together. The results are just too cute. See more on Instagram @thegracechon.

The ultimate travel stroller: the Mountain Buggy nano

We tried the Mountain Buggy nano and give it an enthusiastic thumbs up. As the ultimate travel stroller, it's practical, has great features, and looks fab, too.

Mum's heartbreak as son dies in road accident

Daly Thomas and her two young sons were walking home from church on Tuesday afternoon. Her youngest son never made it.

New Kate Spade baby bag designs

Don?t adjust your screen: this bright beauty is coming to you in full colour.

Easter gifts for babies, no chocolate in sight!

If this is your little one?s first Easter you might want to mark the occasion with something a little extra special. Here are 10 Easter gift ideas, which won't harm little teeth.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win the brand new phil&teds vibe

Check out the good looking new release of the Vibe 3 and the Verve 4-wheeler inline strollers. To celebrate their release, we have a Vibe with double kit to give away.

Baby sleep

From birth to one year and beyond, read about baby sleep, soothing techniques, routines, and sleep school experiences.

Easter gifts for babies, no chocolate in sight!

If this is your little one?s first Easter you might want to mark the occasion with something a little extra special. Here are 10 Easter gift ideas, which won't harm little teeth.

7 tips for a kid-free trip, not a guilt trip

Although I?m jumping out of my skin to take my child-free holiday, I?m dreading the goodbye. But I?m determined to make the most of it without tarnishing it with guilt or sadness about leaving the kids.

Itchibubs: clothes for babies and toddlers with eczema

Parents of children who suffer from eczema will know only too well the scratching that occurs around the clock. A new clothing range aims to help make everyone more comfortable.

Ear piercing: what age is best?

What is it that shapes our opinions on what?s an 'appropriate' age for our children to get their ears pierced? Parents share their views on how young is too young when it comes to piercing.

Caring for kids helps grandmothers stay mentally alert

Looking after grandchildren can help grandmothers ward off brain disease - but it's also possible to get too much of a good thing, researchers say.

Why I loved my third home water birth

After two water births at home, I was determined to give birth to my son the same way. I just hoped this birth would be quicker than my last two.

Revealed: 7 ways food marketers try to trick consumers

If you?re confused by food labels, you?re not alone. Next time you?re shopping for food, look out for these seven common labelling tricks.

'My mother-in-law found out our baby's gender behind our backs'

My husband and I mutually decided that we didn?t want to know our baby's sex before the birth, but his mother couldn't handle that.

 

Free Printable Activities

Keeping little hands busy

Free printable acitivity pages like colouring in, cutting, word finders, mazes, maths activities and puzzles.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.