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How would you approach your neighbours about this? update, problem soved!
Excessivey loud air con


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56 replies to this topic

#1 follies

Posted 22 November 2012 - 10:41 AM

We have a small problem with our neighbours, we have just had to move ourselves to a different room in the house as our son outgrew the bassinette and the crib was too big to fit into the room we were sleeping in. The room we are in now was being used for storage and before that was my bedroom but is too cold for a baby to sleep in during winter as it is partially underground as we live on a sloping block but has big windows.

Unfortunately outside that window is the neighbours air con, They had used this CONSTANTLY during winter but as they had just moved in and we were trying to be nice we didn't say anything about it, it was just an annoying buzzing sound and we figured when the weather got warmer and they saw their power bill the would stop (they later mentioned that it was unexpectedly high) and they did.

However the past couple of days they have gotten home at 10pm and blasted the air con so high that it shakes our house. They do it for 30 minutes only, it wakes our baby (6 months) scaring the hell out of him and changes his sleep pattern from two blocks of 6 hours to waking every 2-3 hours.

Anyway, I have done a little research and found that this is an offense that can be fined by the EPA if they are made aware of the problem and fail to rectify it, so my question is how would you approach them about it as it is making our lives hell?

Edited by follies, 30 November 2012 - 04:35 PM.


#2 Escapin

Posted 22 November 2012 - 10:45 AM

i think you'll just have to bite the bullet and go and tell them. Maybe even ask them to turn it on and then come and stand in your son's room so they can hear the racket. Not quite sure how they could rectify the situation tho - can you get noise dampeners for air con units?

#3 laridae

Posted 22 November 2012 - 10:49 AM

Knock on the door, say 'hi' and let them know that its really noisy?  It may just need servicing.

#4 Overtherainbow

Posted 22 November 2012 - 10:50 AM

Sorry, why is it an offense?  Is it the time it's on, the proximity to your home, the noise or something else.

All of  our neighbours have outside aircon. units.  Most of us tried to put it away from our own bedrooms and the main sleeping areas of others.  The people behind us have theirs close to our room and have it on most of the year.  I have learnt to tune out to it.



#5 Julie3Girls

Posted 22 November 2012 - 10:54 AM

Not sure how close the air condition is? But I wouldn't think a normal airconditioner would be THAT noisy if it was working properly?

So I'd take the good, helpful neighbour approach.

Hi X, I was wondering if you have had any problems with your air conditioner? We've noticed that it's incredibly noisy - it's actually been waking up the baby at night!  I know you mentioned your electricity bill was pretty high - maybe the airconditioner needs to be serviced?   Might be worth getting someone to check it out, see if there is anything wrong making it that loud. Might save you some money on your bill, and let our baby sleep at night LOL

#6 LookMumNoHands

Posted 22 November 2012 - 10:54 AM

Seriously? If a neighbour asked us to turn our air con off, I'd tell them where to go.

#7 follies

Posted 22 November 2012 - 10:55 AM

QUOTE (round the twist @ 22/11/2012, 10:50 AM) <{POST_SNAPBACK}>
Sorry, why is it an offense?  Is it the time it's on, the proximity to your home, the noise or something else.

All of  our neighbours have outside aircon. units.  Most of us tried to put it away from our own bedrooms and the main sleeping areas of others.  The people behind us have theirs close to our room and have it on most of the year.  I have learnt to tune out to it.


You can read about it here

#8 follies

Posted 22 November 2012 - 10:59 AM

QUOTE (Julie3Girls @ 22/11/2012, 10:54 AM) <{POST_SNAPBACK}>
Not sure how close the air condition is? But I wouldn't think a normal airconditioner would be THAT noisy if it was working properly?

So I'd take the good, helpful neighbour approach.

Hi X, I was wondering if you have had any problems with your air conditioner? We've noticed that it's incredibly noisy - it's actually been waking up the baby at night!  I know you mentioned your electricity bill was pretty high - maybe the airconditioner needs to be serviced?   Might be worth getting someone to check it out, see if there is anything wrong making it that loud. Might save you some money on your bill, and let our baby sleep at night LOL


We did that during winter (except for the baby bit), it is a very old unit and out of the 5 families that have bought/rented the house in the past 10 years they are the first to use it.

#9 GreenEgg

Posted 22 November 2012 - 10:59 AM

QUOTE (Julie3Girls @ 22/11/2012, 11:54 AM) <{POST_SNAPBACK}>
Not sure how close the air condition is? But I wouldn't think a normal airconditioner would be THAT noisy if it was working properly?

So I'd take the good, helpful neighbour approach.

Hi X, I was wondering if you have had any problems with your air conditioner? We've noticed that it's incredibly noisy - it's actually been waking up the baby at night!  I know you mentioned your electricity bill was pretty high - maybe the airconditioner needs to be serviced?   Might be worth getting someone to check it out, see if there is anything wrong making it that loud. Might save you some money on your bill, and let our baby sleep at night LOL



i like this approach.  But would also add in a timeframe ie 'could you arrange to get it looked at in the next two weeks so we can get a decent night sleep?'

#10 Mrs Dinosaurus

Posted 22 November 2012 - 11:00 AM

A/C shouldn't be making that much noise, so I'd also approach them with the "helpful neighbour" handshake - not only will it help you, it will help reduce their power bill to ensure it is running correctly original.gif

All the best.

#11 InsertAwesomeHere

Posted 22 November 2012 - 11:01 AM

QUOTE (follies @ 22/11/2012, 11:55 AM) <{POST_SNAPBACK}>
You can read about it here

Maybe measure the sound output from the A/C then.

#12 Feral Becky

Posted 22 November 2012 - 11:01 AM

You call the council, get them to bring one of those noise meters around, if the noise is too loud then they can send the neighbours a letter, if not too loud you just have to wear it.

#13 silk

Posted 22 November 2012 - 11:12 AM

QUOTE (LookMumNoHands @ 22/11/2012, 11:54 AM) <{POST_SNAPBACK}>
Seriously? If a neighbour asked us to turn our air con off, I'd tell them where to go.

Nice way to foster neighbourly relations.

#14 Mrs Lost Wanderer

Posted 22 November 2012 - 11:12 AM

Is it actually over the decibel limit or does it just seem that way due to the close proximity and the times of day it is used?

Is it safe to assume that it's louder inside their house and they aren't bothered by it or they wouldn't use it.  You may just have to suck it up or change bedrooms again.


#15 Julie3Girls

Posted 22 November 2012 - 11:16 AM

QUOTE
Is it safe to assume that it's louder inside their house and they aren't bothered by it or they wouldn't use it. You may just have to suck it up or change bedrooms again.

Depends on where it located. It might not be bothering them if the unit is away from their bedrooms

#16 Freddie'sMum

Posted 22 November 2012 - 11:22 AM

OP - we have been in your situation but in our case - we were the neighbours with the noisy air con.

Before having the girls - DH & I lived in (rental) units and had portable air con.  We didn't realise it at the time, but the air con we had sitting on the balcony (to cool down our lounge room) was directly beside our neighbours bedroom.

She left a note in our letter box saying how noisey it was and I was just mortified that our noisy air con was keeping her awake.  We left a note back saying we would turn it off at X hours and not use it at Y hours.

I then knocked on her door one night and apologised in person.

I know that our current air con is noisy - if we had the money we would replace it - but the difference now is it is nowhere near the neighours / or their bedrooms.

Best wishes.









#17 Silvergirl12

Posted 22 November 2012 - 11:24 AM

Correct me if I'm wrong but aren't there 'curfews' around when you can run your aircon? I thought it had to be turned off by 10pm? There are definitely rules around noise levels too.

#18 Squeekums Da Feral

Posted 22 November 2012 - 11:24 AM

Sorry but id tell a neighbour to go get proof that its too loud.
If I want to use my aircon I will, neighbours dont dicate when I do or dont use things.

#19 Chelara

Posted 22 November 2012 - 11:28 AM

This happened with my parents and their new neighbours (newly built house) even while there wasn't one living there the air on was set to come on all times day and night. dad reported them, the air con was faulty and had to be fixed. And yes it was that bad as though someone was operating a vacuum cleaner on your outside wall or something.

#20 bakesgirls

Posted 22 November 2012 - 11:33 AM

If it were me with the noisy aircon, I'd have no issue with a neighbour coming to me to say it was so noisy it was disturbing them. I'd get it checked out.

If however, it turned out there was nothing wrong with it, well it's a case of too bad. If I want my aircon on, it will be turned on when I want it. Why should I sit in a hot house, or freeze in winter. I also want to be comfortable in my own home.



#21 ComradeBob

Posted 22 November 2012 - 11:42 AM

QUOTE (Silvergirl12 @ 22/11/2012, 12:24 PM) <{POST_SNAPBACK}>
Correct me if I'm wrong but aren't there 'curfews' around when you can run your aircon? I thought it had to be turned off by 10pm? There are definitely rules around noise levels too.

Yeah there are. Check with your local Council to find out what they are and whether they can take any action.

My understanding is that it should not be audible within your house.

#22 silk

Posted 22 November 2012 - 11:45 AM

This is only relevant in NSW, but there are most likely similar provisions in other states.

ETA: Formatting

Edited by silk, 22 November 2012 - 11:46 AM.


#23 MadamDivine

Posted 22 November 2012 - 12:31 PM

Sounds like they are renting the house as well? So if the aircon was faulty it would be the owners who needed to fix the aircon not the tenants and they wouldn't be put out $$ so they might be more agreeable if its the money you are worried about. (not that the landlords need the cost before christmas but unfort things need to be in working order if they are in the house when tenanted)

Def a pop around to let them know, they maybe completely unaware.

#24 follies

Posted 22 November 2012 - 04:48 PM

QUOTE (MadamDivine @ 22/11/2012, 12:31 PM) <{POST_SNAPBACK}>
Sounds like they are renting the house as well? So if the aircon was faulty it would be the owners who needed to fix the aircon not the tenants and they wouldn't be put out $$ so they might be more agreeable if its the money you are worried about. (not that the landlords need the cost before christmas but unfort things need to be in working order if they are in the house when tenanted)

Def a pop around to let them know, they maybe completely unaware.


No, they are the owners, they did previously rent it out however.

#25 ~iMum~

Posted 22 November 2012 - 05:13 PM

How close is it to your window? Isn't there a fence between the ac and your window?

No ac curfews here in the north. How bloody ridiculous. Maybe councils should stop allowing 400 sqm residential blocks so people aren't living on top of each other.




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