Jump to content

Fake tickets from ebay
How to handle this?


  • Please log in to reply
26 replies to this topic

#1 etoile

Posted 21 November 2012 - 02:26 PM

I bought concert tickets for a lot of money on ebay in June (yes, risky, and yes, my bad). Turned up to the concert on the weekend just gone to find out they were fake.

Clearly raising a dispute is past Paypal's 45-day limit, and past ebay's 60 day limit. However, the seller emailed me the pdf tickets from his work email address (which is legitimate - I have checked). So I have his full name, phone number and place of work.

I have so far sent a couple of friendly emails saying "the tickets were fake, hope we can resolve this". Have heard nothing back. My next step is to report it to PayPal (they say to report sellers even if it's after 45 days). Then I will report him to the police. I also have a mind to contact his employer to inform them that he is using work resources to conduct illegal activities.

I'm just not sure how to frame my plans to the seller. I don't want to threaten him or get him offside, but I want him to be aware that I am taking this very seriously and will escalate it if necessary. I would prefer to email him to have everything in writing; I am not comfortable calling him on the phone. I would like to give him the benefit of the doubt if it was an honest mistake (although I highly doubt it).

Any ideas on how to proceed from this point?

#2 Tigerdog

Posted 21 November 2012 - 02:43 PM

I wouldn't worry about getting him offside at all, it's not like you have anything to lose since he deliberately set out to defraud you, it's not likely he's going to now be remorseful and reimburse you.  I think you can word it in such a way as to be firm but not threatening - and it isn't a threat anyway if you fully intend to take further action via legitimate channels, there's nothing wrong with that and you're right to have everything in writing.  Make sure you follow through, OP!

I would also approach Ebay and PayPal regardless of what they state their dispute limitations are.  They may still take some action based on the fact that there are obviously people out there deliberately taking advantage of the restrictions by selling items that are only claimable beyond the dispute resolution time period.  Good luck!

Edited by Tigerdog, 21 November 2012 - 02:54 PM.


#3 beaglebaby

Posted 21 November 2012 - 02:54 PM

I'd report it to Ebay and Paypal, but they will only suspend him, they most likely wont do anything to help you.  I'd also contact the police, what he has done is fraud.

#4 Walkers

Posted 21 November 2012 - 02:57 PM

QUOTE (etoile @ 21/11/2012, 03:26 PM) <{POST_SNAPBACK}>
Clearly raising a dispute is past Paypal's 45-day limit, and past ebay's 60 day limit. However, the seller emailed me the pdf tickets from his work email address (which is legitimate - I have checked). So I have his full name, phone number and place of work.

Seems odd that he has left such a trail if he deliberately set out to commit fraud.

I think you are able to request contact details from ebay, I forget how to do it now but 'live help' should give you the answer. I realise you have them already but it may be worth checking just in case some of the details have changed.
I'd give him a few days to respond and then report it to the police if you get nothing.

Edited by FoxyRetro*Gal, 21 November 2012 - 02:58 PM.


#5 snortle

Posted 21 November 2012 - 02:58 PM

I'd be giving him 48 hours to return the money and then if he didn't I'd go to the police.
I would not give a hoot about getting him offside. I would tell him straight out you intend to have him charged unless he returns the money immediately.

#6 Always amazed!

Posted 21 November 2012 - 03:00 PM

Send him a message saying if he does not plan to refund your money you will report him to the police for fraud.
report him to his place of employment  ect
Dont bother being nice its obvious he isnt

#7 Tigerdog

Posted 21 November 2012 - 03:01 PM

QUOTE
Seems odd that he has left such a trail if he deliberately set out to commit fraud.


The hide of some people is astounding, it seems like he's gotten away with it before and obviously counts on people not bothering to follow through with any process.  The OP should call his bluff and involve the police.

Make sure you come back and update, OP as I'd be interested to know if the police would take such a thing seriously or just fob it off as 'buyer beware'.

Edited by Tigerdog, 21 November 2012 - 03:02 PM.


#8 MrsLexiK

Posted 21 November 2012 - 03:05 PM

My understanding of buying tickets is the buyer can get into just about as much trouble as the person selling the tickets.

#9 solongsuckers

Posted 21 November 2012 - 03:06 PM

I'd be going straight to the police

#10 Tigerdog

Posted 21 November 2012 - 03:08 PM

QUOTE (MrsLexiK @ 21/11/2012, 04:05 PM) <{POST_SNAPBACK}>
My understanding of buying tickets is the buyer can get into just about as much trouble as the person selling the tickets.


But she didn't know they were fake, he sold them under false pretences.  If she didn't know they were fake then how could she have been complicit in a criminal offence - you wouldn't knowingly pay out hundreds for an item you knew was worthless, that's a crazy idea.  

You're thinking of scalpers selling real tickets at vastly inflated prices, a different scenario altogether.

Edited by Tigerdog, 21 November 2012 - 03:10 PM.


#11 etoile

Posted 21 November 2012 - 03:10 PM

QUOTE (MrsLexiK @ 21/11/2012, 04:05 PM) <{POST_SNAPBACK}>
My understanding of buying tickets is the buyer can get into just about as much trouble as the person selling the tickets.


Really? Why?

@SirDidymus, my understanding of reporting e-crime to the police is that you have to try to resolve it via paypal and ebay first. Otherwise yep I'd go straight to the police.

Edited by etoile, 21 November 2012 - 03:12 PM.


#12 MrsLexiK

Posted 21 November 2012 - 03:13 PM

QUOTE (Tigerdog @ 21/11/2012, 04:08 PM) <{POST_SNAPBACK}>
But she didn't know they were fake, he sold them under false pretences.  You're thinking of scalpers selling real tickets at vastly inflated prices, a different scenario.

Ummm I presume she knew EBAY was not the seller of the tickets in the first place. It's not really that different, you are not meant to onsell any ticket you buy.

#13 MrsLexiK

Posted 21 November 2012 - 03:20 PM

http://www.choice.com.au/reviews-and-tests...ying-guide.aspx

It is apparently state law not fed law. If in qld you can be fined. I doubt in Victoria you would be able to recover your money.

http://pages.ebay.com.au/help/policies/event-tickets.html

#14 Mummy2RyanandAlex

Posted 21 November 2012 - 03:21 PM

Did you pay with your credit card through paypal? Pretty sure you can put a dispute in with your credit card company.

#15 MintyBiscuit

Posted 21 November 2012 - 03:25 PM

Were they definitely fake, or were they cancelled? Ticketing agencies reserve the right to cancel tickets that have been onsold for above face value.

I would check ebay's terms regarding ticket sales. It's a long time since I bought tickets off ebay, but I vaguely remember they had something in their ts and cs basically saying buyer beware and that they aren't responsible if the tickets are cancelled/faked etc.

Regarding going to the police, I believe MrsLexik is correct. My understanding is that scalping is illegal, both on the side of the scalper and the person buying the ticket. Whether or not the police would pursue it from either side is another matter.

It is a long, long time since I've bought tickets off ebay, so a lot of this could have changed.

ETA - just re-read your OP - please do not contact his employer, that would be completely overstepping. If you do end up going to the police, by all means pass on all the info you have, but I think jeopardising someone's livelihood over a few hundred dollars is going overboard.

Edited by HollyOllyOxenfree, 21 November 2012 - 03:35 PM.


#16 Babushka Doll

Posted 21 November 2012 - 03:26 PM

Unfortunately for you OP I think this will be a case of buyer beware.

My DH is in law enforcement - apparently same goes if you buy say a fake Louis Vuitton on Ebay, there is nothing they can do about it.

The lesson learned here is don't buy tickets, or expensive goods off Ebay, Gumtree or the like.

#17 Walkers

Posted 21 November 2012 - 03:27 PM

QUOTE (Tigerdog @ 21/11/2012, 04:01 PM) <{POST_SNAPBACK}>
The hide of some people is astounding, it seems like he's gotten away with it before and obviously counts on people not bothering to follow through with any process.  The OP should call his bluff and involve the police.

Make sure you come back and update, OP as I'd be interested to know if the police would take such a thing seriously or just fob it off as 'buyer beware'.

Yes, you could be right.
I do know that Vic Pol have gone after a number of people that have used Ebay to commit fraud and it didn't end well for the offenders.


#18 ellebelle

Posted 21 November 2012 - 03:36 PM

If you paid face value it's not scalping.

#19 idignantlyright

Posted 21 November 2012 - 03:44 PM

QUOTE (HollyOllyOxenfree @ 21/11/2012, 04:25 PM) <{POST_SNAPBACK}>
ETA - just re-read your OP - please do not contact his employer, that would be completely overstepping. If you do end up going to the police, by all means pass on all the info you have, but I think jeopardising someone's livelihood over a few hundred dollars is going overboard.

A few hundred from one person, a few hundred from another person, a few hundred from yet another person.


#20 MintyBiscuit

Posted 21 November 2012 - 03:49 PM

QUOTE (idignantlyright @ 21/11/2012, 04:44 PM) <{POST_SNAPBACK}>
A few hundred from one person, a few hundred from another person, a few hundred from yet another person.


but how does the OP know that's the case? if it's someone committing consistent fraud, it's a matter for the police, and it's not up to one individual to go to someone's employer

#21 etoile

Posted 21 November 2012 - 03:50 PM

QUOTE (idignantlyright @ 21/11/2012, 04:44 PM) <{POST_SNAPBACK}>
A few hundred from one person, a few hundred from another person, a few hundred from yet another person.


He works in finance. Somewhat ironic.

#22 WaffleGrrrl

Posted 21 November 2012 - 04:21 PM

I would take it a step at a time - and though it's easy to assume he was a fraud, it's also possible that he's not.  He could quite easily have bought the tickets thinking they were legit, ended up not being able to go to the concert so onsold them on ebay, and now after the concert date the person he sold them to is emailing him saying that the tickets were fake and they could not attend the concert and they want their money back.  Are you able to provide any proof that the tickets weren't real and you weren't able to get in to the concert?  

Just thinking outside the box!

#23 WiseEyes

Posted 21 November 2012 - 04:25 PM

QUOTE
I'd be giving him 48 hours to return the money and then if he didn't I'd go to the police.
I would not give a hoot about getting him offside. I would tell him straight out you intend to have him charged unless he returns the money immediately.


This!! Good luck with it OP

#24 etoile

Posted 21 November 2012 - 04:35 PM

QUOTE (WaffleGrrrl @ 21/11/2012, 05:21 PM) <{POST_SNAPBACK}>
Are you able to provide any proof that the tickets weren't real and you weren't able to get in to the concert?  

Just thinking outside the box!


I thought about that. I was emailing him about it as soon as I got home (although I suppose I could've been emailing from the concert). However the stadium or Ticketmaster could probably prove that someone else had legitimate tix for the allocated seats.

#25 etoile

Posted 21 November 2012 - 04:36 PM

Double post

Edited by etoile, 21 November 2012 - 04:42 PM.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

What not to say to a new mum

Some phrases just pop out before you really think about them, but there are some things you should try to not say to a new mum.

Why I'm glad to be an indulgent granny

The phone calls started a couple of weeks ago. At about 5.30 each evening - if I am lucky - I will be greeted by a sweet, excited voice declaring: "'Allo Annie".

Is this the worst relationship advice ever published?

You sometimes have to wonder whether relationship/sex advice from magazines is designed to help or humiliate.

How you talk to your baby now can impact social skills later

People used to think that social skills were something kids were born with, not taught.

Three truths about C-section mums

Lately I've been thinking about the caesarean stories and the brave women who birth their children with strength and beauty.

Scientists predict when you should start a family

Scientists have calculated at exactly what age you need to start trying to get pregnant to have the best chance of realising your dream. 

Differently abled child

When 'protecting' a child is really a cover for judgement

Why are people so concerned for this happy child and his mother?

When toddlers have strange obsessions

When it comes to two-year-olds and birthday cakes there are a few requests that are usually at the top of the list. But a cake featuring a local personal injury lawyer?

When Mama Bear strikes

When we become mums, our instinct to protect our children and keep them safe from harm is so strong we're often likened to a Mama Bear protecting her cubs.  

Immunity boosters for kids

There are no guaranteed ways to avoid the dreaded winter illnesses completely, but there are ways we can boost our children's immunity.

Mum shares portrait of her proudly breastfeeding three-year-old

Jade Beall usually chooses to breastfeed her son, now 3, in private. This week, however, she shared portraits of her breastfeeding her preschooler.

Dealing with a toddler's morning tantrums

Your schedule is not important to your two-year-old, and you cannot convince her otherwise. So what can you do?

Child in suitcase 'could have died eight years ago'

A child whose remains were dumped in a suitcase in the South Australian bush is believed to have been a girl aged between two-and-a-half to four.

MP breastfeeds baby during parliamentary session

An Argentinian mum and politician has caused a stir on social media after being filmed breastfeeding her baby.

My baby's first seizure

It was 1am on a cold winter's night when I woke suddenly to the screams of my 12-month-old son. Our lives were about to change forever.

Portable pools 'more dangerous than permanent ones'

Inflatable and portable children's pools may be required to be sold with compulsory fencing to prevent backyard drownings, with some experts even floating the idea of a ban.

Heartbreaking moment mum kisses her one-week-old goodbye

At 11.07am on April 2 this year, Sarah Marriott welcomed baby Sebastian into the world.

The amazing Tee Pee bed and kid-friendly Frankie Bunk bed

These kids' beds definitely fit the brief of providing personality and personal space for little people who are moving up in the world.

The funny things kids say when you're pregnant

Since becoming noticeably pregnant, my son has taken more of an interest in the sibling he'll soon have.

The real problem with having one child

In this age of political correctness, it seems the one subject still subject to discrimination is that of the Only Child.

Six-week-old baby found dead, believed stabbed

A neighbour heard a child screaming before a baby was found dead, believed to have been stabbed, in a house in Newcastle.

The fire hazard in more than 70,000 Australian homes

So far, 206 Samsung washing machines have caught fire and some have exploded. But many remain in people's homes.

How having a baby can bring on OCD

We all know that having a baby can turn your life upside down - and it can also bring a raft of new anxieties and worries.

IVF gender selection being considered for Australian parents

Couples using IVF may be able to choose the gender of their babies and women could be financially compensated for donating their eggs.

The best age to get married (according to the latest study)

Not too young, and not too old. That's reportedly the best age to get married. Not everyone agrees.

Get your FREE Baby & Toddler Show ticket!

Get your free ticket to the Sydney Essential Baby & Toddler Show for September 25-27 - register online now.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Yes, you can get pregnant before your period returns post-baby

After giving birth, the last thing you want to think about is contraception. But you can get pregnant before your period comes back.

Fellow diner rewards mum after toddler's tantrum

Parents of toddlers everywhere know the feeling. After working up the courage to take your child out for lunch or dinner in public you are rewarded with a mid-meal meltdown. 

IKEA begins massive safety campaign after two toddler deaths

Two children were killed when pieces from their Malm furniture line tipped over.

Which beauty treatments are safe in pregnancy?

Is it safe to use fake tan, hair dye and nail varnish during pregnancy?

A dad's guide to hyperemesis

I am in no way qualified to advise women on how to cope with hyperemesis, but I've learnt some lessons that might be worth sharing with other partners.

The five ways I know my 'baby' is no longer a baby

The truth is, I can no longer deny that my walking, babbling, somewhat-independent little miss is no longer a bona fide 'baby'.

Woman adopts best friend's four daughters after cancer tragedy

Best friends share everything - and for these two life-long friends, that includes family.

Beaneasy: sweet nursery furniture with a twist

If you're looking to introduce an organic element into your baby's nursery but want to step away from natural timber, we have the perfect alternative.

Confirmed: men gain weight when they become dads

Men who become fathers experience weight gain and an increase in body mass index, a measurement of body fat based on height and weight, according to a new, large-scale study

Carer investigated over washing machine photo posted 'for a laugh'

She said the photo of a boy with Down syndrome in a washing machine was taken just for fun, but no one else was laughing.

The day my son started a fire

Would you know what to do in a fire emergency? How safe is your home and family?

Mum's premature labour nightmare after high tea salmonella outbreak

An opulent high tea at a luxury Melbourne hotel has left 44 people with salmonella poisoning - including a pregnant woman, who went into early labour.

The science of 'hangry': why some people get grumpy when hungry

Where does hanger come from? And why is it that only some people seem to get hangry?

What a baby with whooping cough sounds like

It's a heartbreaking video that anyone who has ever considered not vaccinating against whooping cough must see.

Couple's million dollar bill for premmie baby born on holiday

An Australian couple could face a medical expenses of more than $1 million after their baby boy was born three months prematurely while they were holidaying in Hawaii.

Coffee a day to keep disease at bay

Don't be surprised if your morning brew does more than wake you up. There's more to this magical elixir than you might think.

Why Prince George has 'two different looks'

Days out from Prince George's second birthday, his parents' tendency to dress him in classical style clothing has been revealed as a cunning ploy.

Husband films mum giving birth in moving car on freeway

An incredible birth video shows a mother delivering her own baby as her husband drives along a freeway in a vain attempt to reach hospital.

Breastfeeding while pregnant: is it safe?

Many women happily breastfeed well into pregnancy while others wean sooner; yet others continue to breastfeed both infants together. This is a personal choice.

Womb to world: transitioning your new baby

One minute they're contentedly snuggled in the sanctuary of their mum's tummy, and the next they arrive into an overwhelming reality of lights, cameras and action.

Gadgets

iSperm: the iPad home fertility test for men

A new gadget uses a tiny microscope and the camera on an iPad to calculate sperm count and motility.

The tiny twins who were strong from the start

I cried when a specialist told me at exactly 28 weeks that our twin boys would have to be born within 48 hours.

One day when I didn't know

Julia Watson, a mum of four young girls, was diagnosed with stage 4 bowel cancer in December 2013. She shares her latest blog piece with Essential Baby. 

 

FREE TICKET

See Pinky McKay live in Sydney

Get your free ticket to The Essential Baby & Toddler Show and save $20 - register online now!

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.