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Purchasing from Kogan.com.au?
Anyone have any experience with them?

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20 replies to this topic

#1 JJ98

Posted 09 November 2012 - 12:43 PM


Looking at buying an iphone, have found some at Kogan but  they are international stock.  Have been assured that the only difference is the adaptor and they do give you an Australian adaptor as well.  It also comes with a 12 month Kogan warranty.

So wondering if anyone has experience with Kogan? Is it a good or bad idea to buy an iphone through them?

All knowledge appreciated



#2 mmk

Posted 09 November 2012 - 01:00 PM

I bought my Samsung Galaxy S3 from there and I'm happy with it.  I'm not sure how different it would be to one from here though?  It got here quick enough and works fine.  They have free postage today too  wink.gif

#3 #YKG

Posted 09 November 2012 - 01:06 PM

Yep bought a tv they kept blowing up and they were shocking to deal with. Got a full refund and wouldn't touch them with a barge pole.

( I had the tv a week before it blew up and had to fight to get replaced)

#4 Mrs Lannister

Posted 09 November 2012 - 01:07 PM

I got my iPad from them and have had no problems

Also a tv and tablet. Would recommend for sure

Edited by me3922, 09 November 2012 - 01:08 PM.

#5 imamumto3

Posted 09 November 2012 - 01:08 PM

my neighbour has bought several things fon them and love it.

#6 Hop1

Posted 09 November 2012 - 01:11 PM

I've bought a few things from them.  Kogan brand TVs which we've had no issues with.  

We did buy a (no name) tablet that we had problems with and needed to return under warranty after about 6 months.  They had the best customer service I think we've ever dealt with.  So quick to answer any questions.  They no longer stocked the one we bought so they gave us a credit (which was more then our original purchase price) towards anything else we wanted we chose a Samsung tablet which we are thrilled with.  We did need to work out how to change the language and also bought a power adaptor.  

I'd recommend them.

#7 BabeBlossom

Posted 09 November 2012 - 01:20 PM

We've bought a no name tv, great no problems.
We then got a media centre, nothing wrong with it but wasn't right for our needs. Returned with refund no problems.
DH has today received a Samsung Galaxy III from them, he just called me on it and seems quite happy.
DH is in IT and mad about all things electronic and loves their no name stuff and buying brands through them.

#8 Jupiter123

Posted 09 November 2012 - 01:22 PM

I just bought a Canon Lens from them... Smooth purchase, quick delivery. From order placement to receiving the Lens was 7 Days.

Plenty of packaging to stop the lens getting damaged as well.

I don't know about purchasing their own brand name products, but I would happily buy another Canon Lens from them.

#9 wombatwoman

Posted 09 November 2012 - 01:26 PM

Bought an iPad last year for Christmas from them, no probs
and fast delivery, would recommend.

#10 2puzzled

Posted 09 November 2012 - 01:31 PM

bought a new camera from them - reasonably fast service, great price and good communications from them. would do it again.

#11 iheartu

Posted 09 November 2012 - 01:35 PM

Bought a TV... Couldn't be happier! Especially for the price, and it was delivered more than a week earlier than advised.

Highly recommended original.gif

#12 Maple Leaf

Posted 09 November 2012 - 01:53 PM

Bought a digital radio from them. It lasted 2 years, appears to have lost it's 'digital' capability now and can only tune in normal radio.
Not sure if I would use them again.

#13 The Old Feral

Posted 09 November 2012 - 02:02 PM

I've had bad experiences with their own brand stuff being cheap and nasty but happily buy name brand things from them.

#14 ~ky~

Posted 09 November 2012 - 03:46 PM

I've bought two Kogan tvs and they are fantastic. The customer service was also fantastic. They delivered them quickly to me despite the fact I am in WA.

#15 LucidDream

Posted 09 November 2012 - 06:33 PM

Another happy Kogan buyer here - I bought my new DSLR camera from them.  

I view grey import websites like Kogan as a calculated gamble.  Bascially they do their best to get it to you without any problems and a good price, but there is always a chance that the item will be faulty, in which case you will struggle to get it repaired.  You will have to have it sent o/s and it  will take a long time and lots of emails back and forth.  

However while that is fairly unlikely to happen with your purchase, if you buy quite a bit of technology online it will probably happen to you one day.  Even so, the savings on your other purchases would still make it worthwhile to buy from grey import websites.  That's my view anyway.

#16 Lynneghl

Posted 09 November 2012 - 06:40 PM

I bought DH an iphone from them a couple of months ago, everything was fine with the transaction, the power adapter has another attachment.  I was going to buy an ipad from them but after factoring the postage and handling it was cheaper to go down the road.
My brother has brought a lot from them and recommended them to me.

#17 *Caro*

Posted 09 November 2012 - 06:45 PM

DH bought an iPhone from them a while ago.  He was so impressed with the service and price that he has just ordered a coffee machine from them too.

#18 **Tiger*Filly**

Posted 09 November 2012 - 07:38 PM

We bought our digital camera from there. The price and delivery time were great.

#19 SummerStar

Posted 09 November 2012 - 10:43 PM

Go to whirlpool forums and google them. There's good and bad stories. iPhone should be ok as long as its not the 5 since the never delivered any of those to the many people who ordered and paid. But there's been cases where the phones they stock have been locked to carriers etc. I think an iPhone would be fine but they've stuffed people around pretty bad with warranty and things. They source the cheapest prices and so they have models etc from all over. I often consider buying from them then see another story full of things I just don't want to deal with if it happened to me.

Edited by SummerStar, 09 November 2012 - 10:44 PM.

#20 mumofsky

Posted 09 November 2012 - 10:54 PM

My kogan tv has had a lot of issues.

#21 weepingangel

Posted 10 November 2012 - 10:20 AM

I have only brought a brand item from them and found them great. Fast delivery, great price.

Edited by pukeko~ponga~tree, 10 November 2012 - 10:21 AM.

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