Jump to content

Classic International Cruise - Voluntary Administration


  • Please log in to reply
10 replies to this topic

#1 katniss

Posted 01 November 2012 - 06:50 PM

Anyone else's 2012/2013 cruise plans now cancelled due to the CIC voluntary administration?

To say I'm gutted is an understatement. We booked this cruise to Bali on Athena for our 10 year wedding anniversary. I've never been on a cruise before. No idea what we're going to do now, if anything. We have to wait for the outcome from the administrators first.

Now we're just hoping we're going to get our money back. Has anyone had to go through with trying to get money back from a holiday booking? RAC travel are currently in talks with the company but who knows what will happen & if/when we'll see the money. We paid with our credit card so have travel insurance through that. Wondering if we should just go ahead and make a claim without waiting for the administrators decision?

Edited by katniss, 01 November 2012 - 06:51 PM.


#2 Tenacious C

Posted 01 November 2012 - 06:54 PM

The insolvency process can take a long time and most of the time creditors do not get all there money back. If I was you I would make a claim on your insurance, the insurance company can then deal with the administrator.

#3 Sassy Dingo

Posted 01 November 2012 - 07:28 PM

The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


#4 KT1978

Posted 01 November 2012 - 07:36 PM

Dispute the credit card transaction with your bank.

Dispute the credit card transaction with your bank.

#5 Tenacious C

Posted 01 November 2012 - 07:41 PM

QUOTE (Sassy Dingo @ 01/11/2012, 08:28 PM) <{POST_SNAPBACK}>
The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.

#6 Sassy Dingo

Posted 01 November 2012 - 07:56 PM

QUOTE (Tenacious C @ 01/11/2012, 07:41 PM) <{POST_SNAPBACK}>
True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.


That is obscene to suggest that the insolvency process needs to resolve! For one thing, a resolved insolvency process to me would indicate that all available money has been distributed and the company has been deregistered. I worked in an office which had a 10 year insolvency file still going on (litigation was ongoing).

Definitely contact insurer and make a claim if you can. I was just saying that even if they tell you that you have to wait for the company to go into liquidation, that it won't take too long and not to stress.

#7 katniss

Posted 01 November 2012 - 10:39 PM

Thanks all. I spoke to Commonwealth bank today and they said I can put in a claim whenever I want. It takes them 45 days to investigate and then get back to us. She said sometimes the administration process can be quicker but after hearing about other insolvency issues in the media where people get back 20c in the dollar etc maybe it's best to try through insurance?

Argh, I don't know! I've never had to deal with a thing like this before. Our travel agent tells us to sit tight but I'm scared sad.gif

#8 mards

Posted 05 November 2012 - 03:01 PM

Make sure your insurer covers for Insolvency - some of them don't these days - good luck with your claim.

#9 Kafkaesque

Posted 12 November 2012 - 02:16 PM

If you have been advised the trip is cancelled then I would put in the insurance claim.  It doesn't really matter where you get money refunded from as long as you do and I would think that travel insurance will provide the fastest solution with the greater chance of getting a full refund. They can then deal with the administrators.

#10 Light'ncheesy

Posted 13 November 2012 - 04:58 AM

Yes, we are in the same position - our cruise on Athena has been cancelled, according to the latest statement from the Administrators (here) http://www.lawlerpartners.com.au/creditor_...s/new_job/index

We are still waiting to hear from our travel agent to this effect, as they told us on nov 1  that the only money at risk was our deposit ($150 out of a total payment of $1,950). This was all that had been sent to the cruise company, and our final payment was still in the travel agent's client fund. They have had us sign a proof of debt form for our deposit, which was supposedly lodged at the first meeting of creditors yesterday.
If you can access the link, this sets out all your options for redress. I think I may just show up at my travel agent's office with this press release and demand the money that they have assured me is still in their bank account!
Hope all is not lost with you, and that this info helps.

#11 Light'ncheesy

Posted 13 November 2012 - 12:43 PM

Thanks to the OP who prompted me to look at the latest news.  I have now received and banked a cheque from our travel agent for all but our $150 deposit.
We are now researching other cruises leaving around the same date.  We may be able to travel longer on a bigger ship for a much reduced rate.
Hope your resolution is as easy as ours has been.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 

A mum's tragic battle against inflammatory breast cancer

At just 37 years of age, with two young sons, Vicki was diagnosed with inflammatory breast cancer. Now her family wants all women to know the symptoms.

The business of babies around the world

Pregnancy and birth is an intriguing process no matter where you are in the world. One soon-to-be father gleans wisdom from a new guide.

Finding a positive path through IVF

It’s not surprising that IVF is often seen as a negative journey towards the ultimate positive, but having a glass-half-full approach can make a big difference to the experience.

Giving strangers the gift of parenthood

A mum explains why she and her husband are choosing to gift their leftover embryos to help strangers achieve their dream of parenthood.

Does morning sickness get better or worse with each child?

Just as every baby is unique, so is every pregnancy. And that means morning sickness can vary a lot, too.

What's so wrong with looking 'mumsy', anyway?

Why is it that the word ‘mumsy’ has connotations of such a negative nature – but seems to be the only other option apart from ‘yummy’?

Trying to speed up the inevitable

As the waiting game of late pregnancy continues, this mum considers a few things that might hurry things up a little.

One month later: where is William Tyrell?

It has been a little over a month since William Tyrell disappeared from his grandmother's home, 33 long sleepless nights for his family as they mourn the absence of their cheeky young boy.

Winter's child less likely to be moody: study

Babies born in the summer are much more likely to suffer from mood swings when they grow up, while those born in the winter are less likely to become irritable adults, scientists claim.

Single mum of two creates award-winning baby app

Suddenly single with a baby and an 11-year-old son, Tara O?Connell developed an app to improve the lives of mothers who were similarly overwhelmed.

Food for thought: looking after yourself as a new mum

As soon as your baby enters the world, everything else takes a back seat - even the necessities of daily life such as eating are severely compromised, right when you need energy the most.

'Grabbable guts' campaign aims to cut toxic fat

The Live Lighter campaign will take people inside the human body to show the internal dangers of being overweight.

The best and worst month of my life

A new mum's first month of motherhood didn't pan out as expected when she lost a family member weeks after her baby's birth.

Facebook and Apple offer to pay female staff to freeze their eggs

Facebook and Apple are hoping to provide women with the freedom to build their careers without the added pressure of having children at or by a certain age.

How a pregnancy contract could work for you and your partner

The idea of making a 'pregnancy contract' with your partner may sound a bit silly at first, but it can help make the transition to parenthood a lot smoother.

Finding a mum-friendly personal trainer

Burping babies vs burpees – yes, new mums and personal trainers live in different worlds. But they can work together - once you find the right match for you and your lifestyle.

Alleged baby snatch incident a ?misunderstanding?, say police

Police say that an incident in which a man pulled on a woman?s pram while walking a popular Sydney route late last month was a misunderstanding.

Ebola killed my aunt and is shutting down my country

Three weeks ago, my auntie, a midwife, developed a fever. Sitting here in Sydney basked in Australian sunshine, that shouldn't be big news.

The night my ovary burst

One mum shares her frightening experience and vows to never take her health for granted again.

Download now: Essential Kids Activity Finder app

Got bored kids? Quickly find the best activities for kids wherever you are in Australia with the Essential Kids app.

 
Advertisement
 
Advertisement
 
 
 

What's hot on EB

Win 1 of 5 Canon Powershot D30 cameras

Capture life more easily with the Canon Powershot D30. Shockproof, waterproof and dustproof, you can take it almost anywhere and shoot beautiful images, time after time. Enter now!

16 parenting truths you won't find in the baby books

I am five years into this parenting gig and I’ve learnt that sleepless nights and changing dirty nappies are child’s play.

Best and worst potty party cakes

It's nice to celebrate a child making the shift from nappies to 'big kid' undies, but do we really need a semi-realistic used toilet cake to do it? Here are some of the best and worst cakes parents have used at 'potty parties' around the world.

7 tips for a financially festive Christmas

Plan ahead - and do it now - to ensure festive season expenses don't break the bank.

'Go the F*** to Sleep' author's new book for frustrated parents

A sequel is coming soon to the 2011 hit book 'Go the F*** to Sleep' - and this time, it's about mealtimes.

Great birthday party buys from Etsy

Handmade crafts to decorate and personalise your child's next birthday - from banners to cake decorations, we've got gorgeous party finds from Etsy.

Creative storage ideas for the kids' rooms

Creative and practical storage ideas for the kids' toys and books can also add some stylish decor to your home. Visit babyology.com.au for more stylish modern finds for hip kids & parents.

The 'yucky' illness that took over my life

I have a chronic illness nobody likes to discuss, as it involves toilet talk. But it needs to be talked about.

To the mum in the doctor's waiting room

Maybe the mum I saw in that waiting room, seemingly disconnected from her baby, doesn’t have the support she needs.

10 space-saving nursery ideas

Starting a family doesn't always mean moving into a bigger house - not yet, anyway.

 

What's in a name?

Baby Names

Looking for a classic name, or an unusual name? Our Baby Name Finder is for you, search or browse to refine your shortlist.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.