Jump to content

Classic International Cruise - Voluntary Administration


  • Please log in to reply
10 replies to this topic

#1 katniss

Posted 01 November 2012 - 06:50 PM

Anyone else's 2012/2013 cruise plans now cancelled due to the CIC voluntary administration?

To say I'm gutted is an understatement. We booked this cruise to Bali on Athena for our 10 year wedding anniversary. I've never been on a cruise before. No idea what we're going to do now, if anything. We have to wait for the outcome from the administrators first.

Now we're just hoping we're going to get our money back. Has anyone had to go through with trying to get money back from a holiday booking? RAC travel are currently in talks with the company but who knows what will happen & if/when we'll see the money. We paid with our credit card so have travel insurance through that. Wondering if we should just go ahead and make a claim without waiting for the administrators decision?

Edited by katniss, 01 November 2012 - 06:51 PM.


#2 Tenacious C

Posted 01 November 2012 - 06:54 PM

The insolvency process can take a long time and most of the time creditors do not get all there money back. If I was you I would make a claim on your insurance, the insurance company can then deal with the administrator.

#3 Sassy Dingo

Posted 01 November 2012 - 07:28 PM

The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


#4 KT1978

Posted 01 November 2012 - 07:36 PM

Dispute the credit card transaction with your bank.

Dispute the credit card transaction with your bank.

#5 Tenacious C

Posted 01 November 2012 - 07:41 PM

QUOTE (Sassy Dingo @ 01/11/2012, 08:28 PM) <{POST_SNAPBACK}>
The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.

#6 Sassy Dingo

Posted 01 November 2012 - 07:56 PM

QUOTE (Tenacious C @ 01/11/2012, 07:41 PM) <{POST_SNAPBACK}>
True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.


That is obscene to suggest that the insolvency process needs to resolve! For one thing, a resolved insolvency process to me would indicate that all available money has been distributed and the company has been deregistered. I worked in an office which had a 10 year insolvency file still going on (litigation was ongoing).

Definitely contact insurer and make a claim if you can. I was just saying that even if they tell you that you have to wait for the company to go into liquidation, that it won't take too long and not to stress.

#7 katniss

Posted 01 November 2012 - 10:39 PM

Thanks all. I spoke to Commonwealth bank today and they said I can put in a claim whenever I want. It takes them 45 days to investigate and then get back to us. She said sometimes the administration process can be quicker but after hearing about other insolvency issues in the media where people get back 20c in the dollar etc maybe it's best to try through insurance?

Argh, I don't know! I've never had to deal with a thing like this before. Our travel agent tells us to sit tight but I'm scared sad.gif

#8 mards

Posted 05 November 2012 - 03:01 PM

Make sure your insurer covers for Insolvency - some of them don't these days - good luck with your claim.

#9 Kafkaesque

Posted 12 November 2012 - 02:16 PM

If you have been advised the trip is cancelled then I would put in the insurance claim.  It doesn't really matter where you get money refunded from as long as you do and I would think that travel insurance will provide the fastest solution with the greater chance of getting a full refund. They can then deal with the administrators.

#10 Light'ncheesy

Posted 13 November 2012 - 04:58 AM

Yes, we are in the same position - our cruise on Athena has been cancelled, according to the latest statement from the Administrators (here) http://www.lawlerpartners.com.au/creditor_...s/new_job/index

We are still waiting to hear from our travel agent to this effect, as they told us on nov 1  that the only money at risk was our deposit ($150 out of a total payment of $1,950). This was all that had been sent to the cruise company, and our final payment was still in the travel agent's client fund. They have had us sign a proof of debt form for our deposit, which was supposedly lodged at the first meeting of creditors yesterday.
If you can access the link, this sets out all your options for redress. I think I may just show up at my travel agent's office with this press release and demand the money that they have assured me is still in their bank account!
Hope all is not lost with you, and that this info helps.

#11 Light'ncheesy

Posted 13 November 2012 - 12:43 PM

Thanks to the OP who prompted me to look at the latest news.  I have now received and banked a cheque from our travel agent for all but our $150 deposit.
We are now researching other cruises leaving around the same date.  We may be able to travel longer on a bigger ship for a much reduced rate.
Hope your resolution is as easy as ours has been.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

Meet the latest baby giving the internet hair envy

"As a bald man, I'm very proud of my 2-month-old's hair," wrote new dad Brian Gorham, 32, along with a photo he shared to reddit.

Woman hits back after shop assistant labels her engagement ring as 'pathetic'

A US woman has been applauded worldwide for sharing a photo of her modest, US$130 engagement ring after a shop assistant labelled it "pathetic".

Mila Kunis and Ashton Kutcher welcome baby boy

Mila Kunis and Ashton Kutcher welcomed their second child, USA TODAY has confirmed.

After his grandkids moved away, this grandpa came up with a beautiful way to stay in touch

Chan Jae, a 75-year-old man from Korea, missed his grandsons terribly when they moved overseas.

20 gorgeous Christmas stocking and sack options

It seems every year that Christmas-themed goodies for kids get less tacky and more stylish.

Dad's genius hack for how to go shopping with a baby

A dad has shared his genius hack for tackling Christmas shopping with toddlers.

How I gave birth far too drug-free for my own liking

I certainly wasn't shy about medication. In fact, my policy on this was, in the immortal words of Britney Spears, "Gimme gimme more".

Christmas-inspired names for your December baby

Due during the festive season, or just have a love of Christmas?

Three-year-old mistakes policeman for Santa, so naturally he goes along with it

When an adorable three-year-old spotted a white haired gentleman in a restaurant she naturally assumed he was Santa Claus.

To VBAC or not to VBAC?

"If, after careful assessment by their maternity care provider, there seems to be no reason why a woman shouldn't be offered a chance at VBAC, then the opportunity should be provided."

Baby tries broccoli for the first time, immediately regrets it

It's probably fair to say that broccoli is an acquired taste.

'I didn't think I'd have pimples as a grown-up ... then I fell pregnant'

As specialists treat more adults for acne, Lucy Sheref reveals the emotional cost of years spent struggling with the condition.

Stranger's act of kindness helps overwhelmed mum in supermarket

A random act of kindness from a stranger in the supermarket brought a mum to tears, exactly when she needed it most.

21 adorable Christmas outfits for your baby

December 25 is just around the corner, and it's the perfect opportunity to dress your bub in a sweet festive outfit.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

What's hot on EB

What pregnancy is really like: mums share their honest opinions

We asked real women what surprised them during their pregnancy. They've shared their experiences in the hope of preparing the rest of us better for the ride

The truth about big-headed babies

Research suggests that big headed babies become more intelligent than their smaller peers. One mum shares the positives and negatives of having a big headed baby.

How to encourage your baby's gross motor development skills

There are some everyday things that parents can do to improve gross motor skills and coordination.

'My baby's extra thumb saved her life'

A mum whose daughter was born with an extra thumb says that the extra digit saved her life.

He gave her his liver, she gave him her heart

Heather Krueger and Chris Dempsey's origin story began in a darker place than most: with stage 4 liver cancer.

Toilet training from birth? It is possible

This method, called elimination communication (EC or assisted infant toilet training), is becoming increasingly popular in the West.

Watch hilarious montage of strangest pregnancy questions on Yahoo Answers

Some of the strangest questions about pregnancy - and some of the most bizarre spelling - have made for a hilarious video.

How to reduce your chances of perineal tearing in birth

The use of heat packs, along with other aspects of clinical care, can reduce your risk of tearing in birth.

 

Baby Names

Unusual Celeb Baby Names

Click through the gallery to read the details and see some of the most memorable monikers in show biz families.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.