Jump to content

Classic International Cruise - Voluntary Administration


  • Please log in to reply
10 replies to this topic

#1 katniss

Posted 01 November 2012 - 06:50 PM

Anyone else's 2012/2013 cruise plans now cancelled due to the CIC voluntary administration?

To say I'm gutted is an understatement. We booked this cruise to Bali on Athena for our 10 year wedding anniversary. I've never been on a cruise before. No idea what we're going to do now, if anything. We have to wait for the outcome from the administrators first.

Now we're just hoping we're going to get our money back. Has anyone had to go through with trying to get money back from a holiday booking? RAC travel are currently in talks with the company but who knows what will happen & if/when we'll see the money. We paid with our credit card so have travel insurance through that. Wondering if we should just go ahead and make a claim without waiting for the administrators decision?

Edited by katniss, 01 November 2012 - 06:51 PM.


#2 Tenacious C

Posted 01 November 2012 - 06:54 PM

The insolvency process can take a long time and most of the time creditors do not get all there money back. If I was you I would make a claim on your insurance, the insurance company can then deal with the administrator.

#3 Sassy Dingo

Posted 01 November 2012 - 07:28 PM

The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


#4 KT1978

Posted 01 November 2012 - 07:36 PM

Dispute the credit card transaction with your bank.

Dispute the credit card transaction with your bank.

#5 Tenacious C

Posted 01 November 2012 - 07:41 PM

QUOTE (Sassy Dingo @ 01/11/2012, 08:28 PM) <{POST_SNAPBACK}>
The insurance may require that the company is in liquidation before paying out.

VA is just where the administrators come in to assess the business (usually because they are in danger of trading insolvent). Within 21/28 or so days (can't remember) the administrators give a report to creditors and recommend whether control be handed back to the directors, the administration continue or to place the company in liquidation.

So even if they tell you to wait, it won't be too long.


True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.

#6 Sassy Dingo

Posted 01 November 2012 - 07:56 PM

QUOTE (Tenacious C @ 01/11/2012, 07:41 PM) <{POST_SNAPBACK}>
True - but given the OP has been advised that her booking has been cancelled I would assume the outcome is not looking promising.

Some insurers may require the insolvency process to resolve before making a claim, others however may pay out now and then seek to recover the costs from the administrator/liquidator. I think it is worthwhile at least asking the insurer if a claim can be made now.


That is obscene to suggest that the insolvency process needs to resolve! For one thing, a resolved insolvency process to me would indicate that all available money has been distributed and the company has been deregistered. I worked in an office which had a 10 year insolvency file still going on (litigation was ongoing).

Definitely contact insurer and make a claim if you can. I was just saying that even if they tell you that you have to wait for the company to go into liquidation, that it won't take too long and not to stress.

#7 katniss

Posted 01 November 2012 - 10:39 PM

Thanks all. I spoke to Commonwealth bank today and they said I can put in a claim whenever I want. It takes them 45 days to investigate and then get back to us. She said sometimes the administration process can be quicker but after hearing about other insolvency issues in the media where people get back 20c in the dollar etc maybe it's best to try through insurance?

Argh, I don't know! I've never had to deal with a thing like this before. Our travel agent tells us to sit tight but I'm scared sad.gif

#8 mards

Posted 05 November 2012 - 03:01 PM

Make sure your insurer covers for Insolvency - some of them don't these days - good luck with your claim.

#9 Kafkaesque

Posted 12 November 2012 - 02:16 PM

If you have been advised the trip is cancelled then I would put in the insurance claim.  It doesn't really matter where you get money refunded from as long as you do and I would think that travel insurance will provide the fastest solution with the greater chance of getting a full refund. They can then deal with the administrators.

#10 Light'ncheesy

Posted 13 November 2012 - 04:58 AM

Yes, we are in the same position - our cruise on Athena has been cancelled, according to the latest statement from the Administrators (here) http://www.lawlerpartners.com.au/creditor_...s/new_job/index

We are still waiting to hear from our travel agent to this effect, as they told us on nov 1  that the only money at risk was our deposit ($150 out of a total payment of $1,950). This was all that had been sent to the cruise company, and our final payment was still in the travel agent's client fund. They have had us sign a proof of debt form for our deposit, which was supposedly lodged at the first meeting of creditors yesterday.
If you can access the link, this sets out all your options for redress. I think I may just show up at my travel agent's office with this press release and demand the money that they have assured me is still in their bank account!
Hope all is not lost with you, and that this info helps.

#11 Light'ncheesy

Posted 13 November 2012 - 12:43 PM

Thanks to the OP who prompted me to look at the latest news.  I have now received and banked a cheque from our travel agent for all but our $150 deposit.
We are now researching other cruises leaving around the same date.  We may be able to travel longer on a bigger ship for a much reduced rate.
Hope your resolution is as easy as ours has been.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

 

How an inquest into one stillbirth is saving lives

A ground-breaking court case that has focused solely on one stillborn baby has already helped to save the lives of other babies.

Get them into reading early with a Nouk book subscription

There's no bonding activity quite like reading to your baby or toddler, and all the signs point to it being important for social and literacy development as well.

I don't want my husband to go on a buck's trip

My husband's best friend is getting married and has planned a men's bachelor party.

The celeb parents who needed a mediator to stop fighting over baby names

Deciding on a baby name can be a fraught experience for many parents.

May Gibbs' 'Gumnut Babies' turns 100 with a special edition, coins, stamps and more

It's time to celebrate the centenary of May Gibbs' very first book release, Gumnut Babies.

African baby names

We have some absolutely gorgeous selections of African baby names for you to consider for your baby.

The mum who retrained to became a plumber

One company refused to give her an apprenticeship because they believed she would be too much of a distraction to the males. 

Meningococcal meningitis: signs, treatment and prevention

What is meningococcal meningitis, why does it occur in seasons, and why does it strike fear into the hearts of so many?

I was scared of the dentist ... and my son paid the price

It was a moment where I could certainly learn from his behaviour, and not him from mine.

Family of toddler killed by alligator at Disney honours his third birthday

The family told supporters that they wanted to celebrate the boy's "first birthday in heaven".

For the festival lover in all of us

Pre-book & Save 50%. Get your tickets now for Kidtopia Festival. 7-9 October 2016 Parramatta Park, Sydney.

7 tips to help you prepare your home for parenthood

Prep your home to make becoming a new parent as stress-free as possible.

Fatherhood to the beat of Daniel's drum

Daniel Gibney knew fatherhood would change him, but he didn't realise it would lead to a global business venture for his family.

A case of gastro and the mummy mean girls

I don't blame any first-time mother who is terrified of her or her baby catching gastro, but it will find you eventually.

Zooey Deschanel's cake smash fail for daughter Elsie

"I kept seeing on the Internet, 'You gotta make a smash cake for your one-year-old,' so I'm like, 'I'm making this cake just so she can smash it.'"

Five things mums should never do

Although I preach the "each to their own" method of parenting, it's unavoidable to have those moments of panic.

Mum allegedly 'groped' while holding toddler in Sydney pool

A mum has told of her horror after she was allegedly sexually assaulted while at a swimming centre with her two young children.

'It whacked me': Michelle Bridges on sleep deprivation and returning to exercise

Michelle Bridges knows a lot about health and fitness, but when she became a mum she had to learn a few lessons the hard way.

 
Advertisement
 

Top 5 Articles

Advertisement
 
 
 

What's hot on EB

Win a Hawaii beachfront resort holiday for two!

Enter now for your chance to win 1 of 4 trips for two to Hawaii, staying at Outrigger resorts in Waikiki.

For the festival lover in all of us

Pre-book & Save 50%. Get your tickets now for Kidtopia Festival. 7-9 October 2016 Parramatta Park, Sydney.

 

Vintage Toys

The toys of your childhood

Take a trip down memory lane with these vinage and retro toys that you may have had in your childhood or your parent's childhood.

 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.