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Have you purchased a Thermomix from O/S?


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#1 hiccamups

Posted 29 August 2012 - 12:06 PM

Ebay have Thermomix's for a steal, shipping from Spain to Australia.

WDYT?

I understand I won't get demonstrations but it says it comes with the warranty.  Seems authentic to me.



#2 ~Flick~

Posted 29 August 2012 - 12:11 PM

My understanding is that Thermomix is only sold by direct sales agents -- not sold online or in any stores.


#3 Ice Queen

Posted 29 August 2012 - 12:17 PM

QUOTE (~Flick~ @ 29/08/2012, 10:11 AM) <{POST_SNAPBACK}>
My understanding is that Thermomix is only sold by direct sales agents -- not sold online or in any stores.


That is in Australia.  At the demo I went to the salesperson was very clear in explaining that yes, you could get it os but there is no support, demos etc in an attempt to keep you away from this option.  So I suppose you just got to take the risk that you lose out if it breaks down (I am not sure I would getting my hopes up about a spanish warranty).

#4 Acidulous Osprey

Posted 29 August 2012 - 12:29 PM

They are shipped with a Spanish warranty which is useless to you here as the Australian franchise do not honour it.  If you have a problem, you have to ship it back to Spain which would not be cheap.

The demo is neither here  or there as there are so many vids on youtube, you don't really need a demo.  It's the aftersales service you are taking a risk on.  Most people are fine but if you do have a problem?

Also check very carefully you are being shipped a current TMX.  There are dodgy traders on ebay with TMX.

#5 hiccamups

Posted 29 August 2012 - 01:50 PM

QUOTE
If you have a problem, you have to ship it back to Spain which would not be cheap.


But for like $600-$700 even with postage back to Spain a few times, you'd still be on top.

Hmmm, a risk, for sure, but I'm wondering if it's worth it.  $1,800 is a lot of money.

#6 spersephone

Posted 29 August 2012 - 01:58 PM

Have you checked the feedback?  Are they a known seller of this item? Do you need some sort of converter to use it?

One scam that goes around on Ebay is to have real accounts hijacked.  So you can sometimes tell where they're suddenly selling lots of watches or computers or something, but previously (and often quite a while before) they sold little things like books and preloved toys.

Another scam is where they sell a high priced item and take your payment and run.

You have to be very wary of these sorts of things, on top of whether or not the item is genuine, and whether you have any protection or not.

#7 Maple Leaf

Posted 29 August 2012 - 01:58 PM

Have you been to a demonstration Op?

I was at one this past month, and while it looks amazing, I can't justify the price especially when everywhere else in the world it appears to be cheaper.

I feel if it was worth $2k it would be worth that everywhere. Geography shouldn't dictate the price.

So I'm not getting one simply on principle. LOL.

ETA: I wish they had a rental program as I would like to try one for a month to see if it would work for my family first before committing to it!

Edited by Maple Leaf, 29 August 2012 - 01:59 PM.


#8 hiccamups

Posted 29 August 2012 - 02:21 PM

Maple, you're so right and that's why I haven't bought one yet.  But there is SO much it would do for us.  

I'm currently struggling to make food regularly, as in healthy food, and there are other new appliances I'm tossing up between replacing.  So I'm really debating if it's worthwhile getting.  I have another baby due too, so it will really help make cooking easy for DH, given he is quite handicapped in the kitchen.

#9 spersephone

Posted 29 August 2012 - 02:26 PM

I'm biased, but have you ever looked at a Vitamix?  It depends what you're hoping to do with a Thermomix, but perhaps the Vitamix would be helpful.  I love mine, it does a lot of things very well.

#10 ednaboo

Posted 29 August 2012 - 02:31 PM

See the whirlpool forums for discussion about getting a Thermomix from Spain.

#11 Maple Leaf

Posted 29 August 2012 - 02:43 PM

You can put it on a payment plan if that helps OP.

*I learned that at the demo! LOL*.

#12 Acidulous Osprey

Posted 29 August 2012 - 03:25 PM

They are a few hundred dollars dearer here due to there being one supplier with a monopoly.  It's nothing to do with geography dictating the price or with the quality of the machine, it's due to one person making as much of a profit as she can.

I'd look at a thermochef ahead of risking a tmx from Spain.  Especially as tmx are not $600 in other countries or they weren't last time I read any discussion of it.

Here's the whirlpool discussion thread
http://forums.whirlpool.net.au/forum-replies.cfm?t=1925815

Edited by smallwordsplease, 29 August 2012 - 03:51 PM.


#13 Maple Leaf

Posted 29 August 2012 - 04:42 PM

QUOTE
It's nothing to do with geography dictating the price or with the quality of the machine, it's due to one person making as much of a profit as she can.


Another reason not to get one then! I can't stand stuff like that.

#14 Acidulous Osprey

Posted 29 August 2012 - 04:45 PM

LOL I love mine and it was the only option when I bought it.  Now I'd seriously look at the thermochef.  I wouldn't risk $1200 or so on a grey import.

#15 hiccamups

Posted 29 August 2012 - 06:33 PM

Thanks guys.  I'll look at the thermochef.

#16 censura carnero

Posted 29 August 2012 - 07:21 PM

Mine broke down within a week.  Apparently something to do with the transportation.  My consultant brought me over her machine while mine was fixed so I wasn't without and my machine was replaced within a week.  It was over xmas new year period otherwise it would have been quicker.  Can you imagine me trying to negotiate this if it was some dodgy spanish ebay seller?  I would have been screwed.  The thermochef is chinese and the thermomix is european.  I did my research and chose the thermomix.  Extremely happy with it too.

#17 katniss

Posted 29 August 2012 - 07:31 PM

QUOTE (smallwordsplease @ 29/08/2012, 01:25 PM) <{POST_SNAPBACK}>
They are a few hundred dollars dearer here due to there being one supplier with a monopoly.  It's nothing to do with geography dictating the price or with the quality of the machine, it's due to one person making as much of a profit as she can.

Here's the whirlpool discussion thread
http://forums.whirlpool.net.au/forum-replies.cfm?t=1925815


Lol, someone in that thread said, buy local & support the local seller - yeah support the profiterer! I'd also love a tmx but can't justify the exorbitant cost.

#18 ~ky~

Posted 30 August 2012 - 03:36 AM

QUOTE (:: toots :: @ 29/08/2012, 06:33 PM) <{POST_SNAPBACK}>
Thanks guys.  I'll look at the thermochef.


I have a thermochef and whilst it doesn't have a couple of the TMX features, it still works incredibly well. Also, for $800 I got the base, two bowls and the steamer which has come in handy many times. It certainly makes life easier for me ... Imagine this - beautiful, light, luffy scones in 32 seconds flat!

I still want a TMX and I'm sure I will get one eventually but I will happily pass the thermochef on to my DD or DS as it is fantastic.

Edited by ~ky~, 30 August 2012 - 03:36 AM.


#19 ednaboo

Posted 31 August 2012 - 05:37 PM

I wish I could find the article from the Age which said, and I think my memory is correct, that the consultant makes $800 for every TM sold!

#20 hiccamups

Posted 31 August 2012 - 05:40 PM

WOW!  Ednaboo, that's just shocking.  No wonder they give such great follow-up service.

#21 Bobsygirls

Posted 31 August 2012 - 05:45 PM

Consultants don't make anywhere near $800 per sale.

#22 hiccamups

Posted 31 August 2012 - 05:57 PM

QUOTE
Consultants don't make anywhere near $800 per sale.


How much do they make?

#23 vanessa71

Posted 31 August 2012 - 06:24 PM

I thought it was 20%, but am not sure.

#24 Acidulous Osprey

Posted 31 August 2012 - 06:38 PM

$200 which is not a lot for what can be a lot of work.

#25 Undercover Mum

Posted 31 August 2012 - 10:01 PM


$220. Out of that they have to buy all the food for the demos, insurance, petrol, lots of admin work, attend training, deliver machines and provide some incentives for hosts and buyers. There is the chance to earn more if you sell lots in one month but that is only a small number of consultants.




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