Frequently Asked Questions

Forum FAQs
Site FAQs
Diary FAQs
Newsletter FAQs

Forum FAQs

Q. What are the forum rules?
A. You can view the current forum rules here. Please also check the pinned at the top of each forum that you visit for the guidelines of individual forums. Please note by using the Essential Baby website you are also responsible for adhering to the site Terms of Use.

Q. How can I contact a Moderator or staff member?
A. A list of Moderators and EB staff members can be found here.

Q. Can I edit my posts?
A. Yes. You'll see an 'edit' button at the bottom right of each of your posts.

Q. Can I delete my posts?
A. No - but if you need something deleted, please contact a moderator or Administrator. We remind you not to post anything that you may regret!

Q. Can I change the title of my post?
A. Yes. If you do a "Full Edit" of your post, you can change the title.

Q. When I view a page, the posts are not appearing under each other and I have to click on each one.
A. This problem can be fixed by clearing out both your temporary internet files and cookies. Once they are cleared close all browser windows before opening a new session and logging in again.

Q. What on earth does 'TMI about my DS's TT ROFL' mean?
A. You can read a full list of the popular abbreviations used on Essential Baby here.

Q. Can I change my EB username?
A. Yes! You can change your Essential Baby Display Name by going to Control Panel, Personal Settings and clicking 'Change Display Name'. Please remember that we do have in excess of 120,000 members, so popular names are more than likely to be taken. Keep trying until you find a unique username.

Q. How do I put a picture in my signature?
A. Check out the Forum & Technical Tips and Questions forum, there are always topics in there about pictures and adding them to your signature. You can edit your signature by clicking on the 'Edit my Signature' link in the left side Control Panel menu.

Q. I don't have a photo site to upload my photo to. Where can I get one?
Most members at EB use or

Q. Can I have a 'Flash' signature?
A. No, we don't allow Flash signatures as they cause some members' screens to freeze and can make the forums operate slowly.

Q. What are PMs?
A. PMs are private messages. You can send these to people by clicking on the PM link at the bottom left of another member's post, or by clicking on the 'Compose Message' link in the left member menu, and entering the person's display name in the To box.

Q. A member keeps sending me PMs that I don't like, what can I do?
You can stop the member sending you messages by going into the 'PM Buddies/Block List' in the left member menu and then enter the members name into the box and choose 'No' from the drop down menu. If the PMs you are receiving are offensive, please contact a Moderator or Administrator.

Q. Can I tell another member what I really think in a PM?
A. PMs are subject to the same rules as the forums. You should be polite and courteous to other members, or you may be reported.

Q. I've seen a forums titled 'buddy group' - what are they? Can anyone join?
A. Buddy groups are support groups that have been formed by members. If a particular group pertains to you & your situation, you are welcome to join it.

Q. What about the Due-In and Parents' Groups? Can anyone join?
A. Yes, just find the Due-in group of the month that you are due to give birth, or the Parents' group who had their babies in the same month & year that you had yours - and join in.

Q. Can I advertise my items for sale anywhere in the forums?
A. No, trading is subject to strict guidelines due to fraud issues we have had in the past. Here is a copy of the Trading Rules, which is designed to protect you.

Q. Can I sell things in my State forum?
A. Only large non-postable item may be posted about in a State forum post but cannot conduct a sale there - you should link to your sale in the trading rooms.

Q. I cannot view the Trading Room forums. Why do I keep getting a message telling me I do not have permission to view?
A. You need to apply to be a member of the Trading Rooms - to be given access you need a post count of 50. This is to stop new members easily creating an account with the intention of committing fraud. To find out about become a member click here

Q. How do I search Essential Baby?
A. You can click on the 'Search Forum' link in the left hand Control Panel menu. You can search by keywords and/or member name.


Site FAQs

Q. I'm having trouble logging onto EB, can you help me?
A. Please check that your cookies are enabled and that your privacy settings are not too high. You can check these on your Internet Explorer browser under Tools/Internet Options. Sometimes firewalls or other browsers may cause problems with logging in - but this is rare.
Please contact if you can't rectify the problem.

Q. I am trying to register and I kept being returned to the main page, why is this happening?
A. Most problems with registering are due choosing a member name that is already in use. With over 100,000 members many of the more usual names are already taken. Try repeating the process until you get a member name that is accepted.

Q. I logged in with the email address but my password does not work. What should I do?
A: When you try to login and fail you will see a link to 'I've forgotten my password!' Click here. Follow the prompts to have a password emailed to you.

Q. I logged in with my username and password and kept getting error messages. What am I doing wrong?
A: Remember, that you must login in with an email address, not your username.

Q. What if I cannot remember which email address I used to register at Essential Baby?
A: You can try various email addresses and ask to have a password sent out - the system will automatically advise you if no registration can be found for the addresses you enter.

Q. How do I update my email address?
A: Go to the Forums and login. Click on 'Change Email Address' on the left hand Control Panel and update with the email address you want to use.

Q. What if I have forgotten my password?
A: In the Quick Links box on the left of the page (below member login and navigation links - you will see a "Forgotten Password Recovery" link. Click on that link and follow the prompts.

Q. Why am I getting explicit ads appearing on EB?
A. If you are getting explicit ads on the page your computer has been infected with spyware (it copies our code and replaces it with its own, so their ads appear instead of ours). Do a full scan and empty out all temporary files on your computer. If you do not have spyware download Adware or AVG anti-spyware, both of which are free programs. If the problem persists you will need to get help elsewhere as we are unable to provide technical advice for your computer.

Q: How do I get help?
A: Email Please allow 48 hours for a response. If your query is regarding the forums you can contact the relevant Moderator or you can post in the 'Messages to Mods' forum found in Housekeeping.


Blog / Diary FAQs

Q. What is the blog / diary forum all about? Where are the blogs?
You can find the blogs by clicking on the link in the left hand menu, or by clicking here.

Q. Can I create my own blog?
Yes, you can start your own blogs by clicking on the link in the left hand menu, or by clicking here, then Create a blog link . Follow the instructions and you can manage your blog and add entries by going to "My Controls" under the Community Blog heading.


Newsletter FAQs

Q. I don't get EB newsletters - how do I sign up?
A. Log in and go to 'Newsletter Subscriptions' in the left hand menu. Use the dropdowns to select the newsletters you wish to receive. Make sure you fill in any due or birth dates using the DD-MM-YYYY format.

If you have any further questions that are not answered here, please do not hesitate to contact a moderator, or contact

Please allow 48 hours for a response.


Thank you,
Essential Baby


Newborn baby found in a nativity scene

Police are trying to trace a woman who abandoned a baby boy in the manger of a church nativity scene.

Life would be harder without my kids

The Humans of New York Facebook page is well known for sharing touching, real stories from one of the world's biggest cities – and it's just hit the heart of parents everywhere.

Mum dresses as Wonder Woman for last day of chemo

A Brisbane mum dressed up as a superhero to celebrate the end of her chemotherapy and created a moment her family will remember forever.

How a raisin can predict a toddler's IQ

All you need to assess a child's future intelligence is a plastic cup and a raisin, according to new research.

Former Hi-5 member's cannabis hope

Former Hi-5 star Tim Harding hopes a cannabis-derived drug will help control his daughter's epilepsy, which sees the four-year-old suffering between 50 and 100 seizures a day.

The top 5 reasons your toddler throws a tantrum

Whilst to the outside world little people may appear to have it easy, it's actually not always the case – just ask any toddler who's had their toast cut up the wrong way.

Glenn McGrath thought he'd lost his wife and baby

Australian cricket ledged Glen McGrath has spoken about the moment he thought he might lose his wife, Sara and their baby daughter, Madison.


Inside my Centrelink nightmare

Mother Bec Smith has been trying for months to access Centrelink payments. A "serious error" is preventing her.

Warnings over push for hourly childcare billing

Australia's peak childcare body has called for caution around the Turnbull government's push for childcare centres to charge parents by the hour, not by the day.

Cate Blanchett thought about adopting for years

Cate Blanchett says her recent adoption of a baby girl had nothing to do with wanting a daughter after having three sons.

Kate Walsh: 'I can't have kids'

Grey's Anatomy star Kate Walsh has revealed she is unable to have children because she has experienced early menopause.

The parasite that could boost fertility

The Tsimane women of Bolivia are often revered as among the most fertile in the world - on average having 10 children in their lifetimes -- but some are even more fertile than others.

Family may sue cousin over genetics

A Melbourne couple is suing the Royal Children's Hospital for failing to diagnose a genetic disorder in their first child - an error they allege caused them to have another child with severe disabilities.

Strange things mums have done in labour

While most women in labour focus on the upcoming birth of their baby, some women do more interesting things.

Michael Clarke reveals baby's name

When Michael Clarke said he was wrapped around the finger of his little princess, he wasn't joking.

The logistics of breastfeeding twins

Our life is more or less divided into neat four hour parcels of time and it's hard to get much of anything done in the time between feeds.

How to stop people ruining Christmas

We can make a conscious effort about how we react to those curly Christmas day scenarios that can send us up the wall, or should we say chimney.

Lots of formula offers for desperate mum

The mum who was down to her last three tins of baby formula said she had received hundreds of calls and offers to send her formula.

Surviving breast cancer while pregnant

It was last thing Rebecca O'Donnell expected at 30 weeks' pregnant. One morning, while putting on her bra, she felt a pea-sized lump in her right breast.

Cot sheet brands for the nursery

With so many awesome cot sheet options these days, we thought we'd put together a list of go-to brands for you to seek out for your baby's bed.

Find a Nanny or Babysitter

Search by Postcode

Find a Babysitter

  • Daytime nannies
  • Casual babysitters
  • After-school care
  • Live-in nannies

What's hot on EB

How I survived breast cancer while pregnant

It was last thing Rebecca O'Donnell expected at 30 weeks' pregnant. One morning, while putting on her bra, she felt a pea-sized lump in her right breast.

Grieving father's letter to Bataclan terrorists: "...this little boy will threaten you by being happy and free"

A grieving father whose wife was killed in the attacks on the Bataclan Theatre last weekend has written an open letter to her killers.

5 challenges of motherhood - and how to see them differently

Despite the smiles, the sloppy kisses and the pure magic children bring to our lives, it's hard to deny that motherhood can be tough.

4 challenges of being a new dad - and how to face them

Becoming a parent is challenging – and that applies to both mums and dads.

My battle against antenatal and postnatal depression

I was five months pregnant when I realised I needed help.

Children swapped at birth will not be returned to biological parents

A boy and girl accidentally swapped on the day they were born will stay with the families who have raised them, a South African court has ruled.

A quarter of men believe they get 'man periods'

A British study has revealed one in four men believe they have a monthly cycle.

Baby deposit

How much do you need to save for a 'baby deposit'?

It's fairly straightforward to calculate a house deposit, but how much money do you need to save up for a baby?

Dad's beautiful note to his wife, a nurse

To anyone else it might just look like a picture of a mum having a nap with her toddler.

'I was a complete schmuck': Mike Baird opens up about his wife's postnatal depression

When his wife Kerryn was not well following the birth of their daughter, NSW Premier Mike Baird buried himself in his work.


Can't decide?

Check out the Essential Baby Names section for some inspiration